Allardyce Healthcare Ltd

12 Tom Johnston Road, West Pitkerro Industrial Estate
Dundee
Angus
DD4 8XD

Healthcare and Mobility Products

Listed under:  Healthcare Products, Mobility / Disability Products - Sales
100% recommended   Rating 9.9/10
10 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 10 reviews since 2010
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the products or services was as expected and agreed

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Paul was very helpful. The chair he brought along was ideal and fitted my mother very well. She is very pleased with it."   more
 
" Very polite, kind informative suggestion choice, cheery guidance, patience and professional."   more
 
" As stated I was very satisfied with the service and quality of goods."   more
 
" Consistent supply and delivery, never any problems."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?
 
Timing: 100%
Before starting work, did the firm explain when the products or services would be provided.?
 
Payment: 100%
Before starting work, did the firm explain how and when to pay?
 
Reliable: 100%
During the work, did the firm keep its promises about costs, timing etc. and agree any changes?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

customer 2
good 2
helpful 4
satisfied 2
service 3
Allardyce 1
approx 1
attentive 1
brought 1
chair 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Nov 2012
Recommended by customer in DD6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wheelchair for elderly lady. Simple push, along style. Cushion and belt extra.
 
Cost: £298

"Paul was very helpful. The chair he brought along was ideal and fitted my mother very well. She is very pleased with it."
 
 
 
 
 
 


Review 29 Mar 2010
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Walking stick, 3 wheel with basket & seat wheelchair - need help electric wheelchair, electric scooter.
 

"Very polite, kind informative suggestion choice, cheery guidance, patience and professional."
 
 
 
 
 
 


Review 26 Mar 2010
Recommended by customer in PH15
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
In 2004: Bath seat to lower one into bath. 2010 Walker aid (Uniscan)commode. I have no record of the cost of bathseat.
 
Cost: £274

"As stated I was very satisfied with the service and quality of goods."
 
 
 
 
 
 


Review 26 Mar 2010
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Ileostomy appliances (prescription).
 

"Consistent supply and delivery, never any problems."
 
 
 
 
 
 


Review 25 Mar 2010
Recommended by customer in PH7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electric mobile scooter rascal 3335.
 
Cost: £11250

"Very satisfactory."
 
 
 
 
 
 


Review 24 Mar 2010
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Colostomy bags pkt's swabs. Colostomy sprays and various other products unrelated to my condition, which I then pay for personally. No payment.
 

"The people who work - there are most helpful and attentive. I feel when I go that they put you at your ease and there just for you and May I did that everything is done with a smile. They always put the customer first."
 
 
 
 
 
 


Review 23 Mar 2010
Recommended by customer in DD8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I have bought 2 mobility scooters from them.
 

"A very good service."
 
 
 
 
 
 


Review 22 Mar 2010
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 

"I have been a customer of Allardyce for many years, approx 20, and have always found all the staff and directors helpful, friendly and courteous. I have complete faith in this company."
 
 
 
 
 
 


Review 22 Mar 2010
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Power assisted bath seat.
 
Cost: £400

"I was very satisfied both with the help I was given in the store and with the trial home visit and the installation visit. All staff in the store has a nice manner and good product knowledge."
 
 
 
 
 
 


Review 20 Mar 2010
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mobility scooter, manual wheelchair.
 
Cost: £1240

"Excellent service delivered as promised. Helpful staff both in showroom on telephone after sales service cannot be faulted."
 
 
 
 
 
 

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