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												Sales & Support
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											10/10
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										   The advice and information was helpful and all correspondence was easy to understand
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												Packing & Handling
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											10/10
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											The firm took care in packing and handling our property
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											Service
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											10/10
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											The staff were presentable punctual and polite
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											Value
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											9/10
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											The price represents value for money
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										Code of practice
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										Yes
										
										
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								Before the move, did your remover make you aware of the Code of Practice?
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										Description
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										Yes
										
										
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								Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
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										Loss or damage
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										Yes
										
										
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								Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
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										Claims timing
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										Yes
										
										
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								Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
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										Cancellation
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										Yes
										
										
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								Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
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										Protection options
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										Yes
										
										
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								Before the move, did your remover explain your insurance or other protection options?
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										Advance Payment Guarantee
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										Yes
										
										
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								Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?
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								Customer Review
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										My move was a short one from Ilford to Limehouse , but with a lot of heavy items including vinyl and lots of books.
Due to problems with a change of buyer it was a very long time between getting the original quote and being able to move; over five months.
I really appreciated South parks'' patience in keeping the removal slot open for me as five sets of conveyancers took days to agree on the exchange and completion date.
I paid for the packing service and bed disassembly/reassembly services which I really recommend 
								
									 
							
								 
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								 Team: Andrew,Mark,John,Stuart,Alfie and another whose name I can't remember 
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