Walker Dunnett & Co

24 High Street
Carnoustie
Angus
DD7 6AQ

Independent Financial Advisers

Listed under:  Accountants, Independent Financial Adviser
100% recommended   Rating 9.5/10
44 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 44 reviews since 2012
 
 
 
Quality 9.5/10 Quality Rating 9.5
The quality of the products or services was as expected and agreed

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Always very helpful and informative with any questions we have!"   more
 
" from the first meeting I have been impressed with the professionalism and knowledge of the team at Walker and Dunnett, always on the end of the phone or available for a one to one to discuss any conce...."   more
 
" Guided us through a mind field of pension information.Took out the stress of making the right decisions and making future plans more achievable.The travelling of four hours to have one to one meeting ...."   more
 
" Very happy with the service we receive from Walker Dunnett & Co. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?
 
Timing: 100%
Before starting work, did the firm explain when the products or services would be provided.?
 
Payment: 100%
Before starting work, did the firm explain how and when to pay?
 
Reliable: 100%
During the work, did the firm keep its promises about costs, timing etc. and agree any changes?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

24 2
able 2
advice 9
available 4
circumstances 2
class 3
detail 2
Dunnett 8
efficiently 2
explained 3
Extremely 2
financial 4
friendly 10
Good 3
Great 2
happy 4
helpful 9
informative 2
informed 3
investments 2
look 2
meeting 2
phone 2
pleasure 2
Professional 6
question 2
questions 3
recommend 4
satisfied 2
service 10
Walker 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Nov 2019
Recommended by customer in DD3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Accountancy and pension services.

"Always very helpful and informative with any questions we have!"
 
 
Team:
Andrew Walker, Elaine Irons & Helen Allan.
 
 
 


Review 17 Sep 2019
Recommended by customer in DD2,
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Independent financial advice on pensions

"from the first meeting I have been impressed with the professionalism and knowledge of the team at Walker and Dunnett, always on the end of the phone or available for a one to one to discuss any concerns, highly recommend Ian and his team and look forward to continuing our relationship with Walker and Dunnett"
 
 
Team:
Ian Barr and his team
 
 
 


Review 17 Aug 2019
Recommended by customer in TS17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Independent finance advice relating to pensions

"Guided us through a mind field of pension information.Took out the stress of making the right decisions and making future plans more achievable.The travelling of four hours to have one to one meeting was worth it and been able to have the trust and confidence in a person and company was such a relief."
 
 
 
 


Review 29 Apr 2019
Recommended by customer in KY16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Financial Advice
 
 
 
Team:
Antony Rudol Alli Hunter
 
 
 


Review 19 Jun 2018
Recommended by customer in DD11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Preparation of annual accounts and tax returns. Advice given throughout the year as required.
 
Cost: £3283

"Very happy with the service we receive from Walker Dunnett & Co.
"
 
 
 
 
 
 


Review 23 Oct 2017
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Accountancy services.
 

"Bren with Walker Dunnett for years a really friendly company, always a pleasure to deal with. "
 
 
 
 
 
 


Review 12 Jun 2017
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pension advice and investment.
 

"Very happy with service and advice always friendly."
 
 
 
 
 
 


Review 17 Oct 2016
Recommended by customer in EH3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Accountancy service.
 

"Good to work with always able to answer questions politely. I have used this firm : 2-4 years."
 
 
 
 
 
 


Review 17 Oct 2016
Recommended by customer in EH3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Accountancy service.
 

"Very professional always available and quick to reply. I have used this firm : 2-4 years."
 
 
 
 
 
 


Review 22 Apr 2016
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Personal pension advice and assistance with selecting a pension plan.
 
Cost: £2700

"The company were very helpful, ensuring that my personal risk assessment was accurate and the product was relevant to it."
 
 
 
 
 
 


Review 14 Mar 2016
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Arranging pension annuity.
 

"A very helpful. Friendly office to visit. Everything went according to advice given and has now been concluded to a very satisfactory result."
 
 
 
 
 
 


Review 3 Sep 2015
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the products or services was as expected and agreed
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Product I.S.A. stokcs & shares ins ISA.
 
Cost: £2776

"Our financial advisor explained how the proposed plan of investments to be developed in great detail from initial engagement, discovery and plan into the implementation of the proposed plan of investment."
 
 
 
 
 
 


Review 30 Aug 2015
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Accountancy services.
 
 
 
 
 


Review 2 Mar 2015
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Financial advisors, Split with stockbrokers.
 
Cost: £3900

"Efficient, informative, flexible to circumstances. Friendly firm and would certainly recommend to others."
 
 
 
 
 
 


Review 12 Jan 2015
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Drawdown pension.
 

"Walker Dunnett & Co., our financial adviser was very helpful and professional. Spent time going over things patiently to make sure we understood everything. Throughout the whole procedure we found all the staff to be polite, friendly and very profession. Would be very happy to recommend this firm."
 
 
 
 
 
 


Review 23 Oct 2014
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pension and investment advice and final package.
 

"The products were explained in Laymens terms and time given to digest or question any points. Overall a first class service."
 
 
 
 
 
 


Review 20 Sep 2014
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Accountancy services.
 
Cost: £15000
 
 
 
 


Review 22 Aug 2014
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual accounts. Monthly per accounts. Wages / pays.
 
 
 
 
 


Review 25 Jul 2014
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Financial planning
 

"Our family has used Walker Dunnett for the past 40 years both privately and in running a retail business employing over 70 employees. We are very satisfied with their valuable advice."
 
 
 
 
 
 


Review 19 Jun 2014
Recommended by customer in EH42
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Financial advice & financial services.
 

"Excellent firm. Top class service."
 
 
 
 
 
 

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