A Sturrock & Son

Whigstreet, Kirkbuddo
Forfar
Angus
DD8 2NN

Joiner

Listed under:  Carpenters & Joiners / Carpentry & Joinery
99% recommended   Rating 9.5/10
152 reviews since 2005
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 152 reviews since 2005
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9/10 Value Rating 9.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very happy with the work, there was a significant delay from getting a quote to being able to order the windows due to planning timescales nothing to do with Sturrock’s. however the quote was honoured...."   more
 
" Very good joinery firm. Experienced people, trusted to be alone on site. Clearly competent to do a first class job. Got a real sense of their pride in workmanship. Admin staff and estimator were...."   more
 
" Sturrock's did a very good job of replacing our old porch, and the standard of workmanship was excellent, living up to the claims made by the company. The work was done to a finally agreed timetab...."   more
 
" I found the service provided very personal and felt my job mattered to the company. I met the owner directly who paid great attention and took time to explain the process and construction of the produ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 94%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 97%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 94%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 66%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

attention 12
Beautiful 4
best 4
business 5
class 11
Clean 5
craftsmanship 6
craftsmen 7
delighted 8
detail 10
door 6
efficient 5
excellent 52
Expensive 5
extremely 5
finish 5
finished 4
fitting 6
friendly 8
good 17
great 10
happy 4
helpful 7
highly 14
initial 5
installation 10
joiners 4
joinery 4
look 4
manner 4
manufacture 5
minimum 4
pleasant 7
pleased 10
polite 4
process 4
product 13
professional 22
professionalism 5
quality 29
recommend 20
satisfied 7
service 28
standard 16
Sturrock 12
Sturrocks 11
tidy 10
windows 14
workmanship 25
workmen 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 25 Oct 2019
Recommended by customer in DD8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Three new sash and case windows to meet requirements of planning department in conservation area
 
Cost: £6000
 

"Very happy with the work, there was a significant delay from getting a quote to being able to order the windows due to planning timescales nothing to do with Sturrock’s. however the quote was honoured and the windows made and fitted within a reasonable timescale. The communication from the company was very good and all the people we dealt with were very professional and helpful, especially providing suitable sectional drawings of the windows which planning required at no extra cost."
 
 
Team:
Alex Sturrock
 
 
 


Review 30 Aug 2019
Recommended by customer in DD1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Renovated sash windows and sills in majority of windows in a flat. Replaced upper & lower sash in one room.

"Very good joinery firm. Experienced people, trusted to be alone on site. Clearly competent to do a first class job. Got a real sense of their pride in workmanship.

Admin staff and estimator were very efficient answering emails promptly. Costs were cheap enough to afford but did reflect the quality of the work.

We’ve already arranged more work with them.."
 
 
 
 


Review 29 Aug 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-modelling of the front porch in a semi-detached stone house. Replacing most of the original structure, with new front door and double-glazed window units.
 
Cost: £11518
 

"Sturrock's did a very good job of replacing our old porch, and the standard of workmanship was excellent, living up to the claims made by the company.

The work was done to a finally agreed timetable, and was carried out efficiently.

I am very happy to recommend this company to others. The costs are admittedly quite high, but provided that is acceptable you will be guaranteed an excellent result."
 
 
Team:
Gordon Low
 
 
 


Review 12 Aug 2019
Recommended by customer in DD52

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
11 sash windows made to fit and installed in period property

"I found the service provided very personal and felt my job mattered to the company. I met the owner directly who paid great attention and took time to explain the process and construction of the products. I was so pleased that I had picked a small local business instead of a bigger national operation. The price was not significantly different and the quality was far superior. I felt I could trust the company to do a good job as they could demonstrate experience in the type of job I required. The workmen on site worked hard in all conditions to get the job done on schedule with minimum disruption. I had to leave them keys while I was at work and I felt I could trust them in my home. The quality of work and experience was evident. the windows look great and authentic and my house feels secure and warmer.
I am so pleased I chose this company and would highly recommend them.
"
 
 
Team:
Mike and Gus completed the installation many thanks
 
 
 


Review 11 May 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of 5 Victorian sliding sash double-glazed windows with Accoya. Work involved replicating intricate details which were unique to original windows.
 
Cost: £13000
 

"This company is a very rare gem in the joinery world, providing meticulous attention to detail throughout the process from the initial visit, firming up the design and plans, through to the installation. They listened carefully and acted on all of our comments.

Very rarely do we write a review of such a positive nature but in this case it is fully deserved.

Mr Sturrock personally visited the site and understood from the outset that we were seeking not only absolute quality but also wished to preserve the Victorian heritage of our property.

Sturrocks took time to show us around their state-of-the-art production facilities and showed us various window options available eg double glazing, window furniture etc.

Sturrocks kept us fully informed at all stages. Their two joiners/installers were highly professional and pleasant to get on with. They discussed any necessary tweaks that arose during the course of the work on dismantling and reassembling Victorian bay windows.

If you are seeking meticulous professionalism then we would not hesitate to recommend Sturrocks and look forward to dealing with them again."
 
 
 
 


Review 14 Mar 2019
Recommended by customer in DD11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of a replacement stair window. Manufactured in hardwood and styled to match previously installed door and windows in the house. As with the previous work the quality of service was excellent. The installers were skilled and professional and the work was completed with minimum disruption.
 
Cost: £1850
 

"Sturrock were originally recommended to us by a mutual friend who is in the property trade. They were described to us as a quality business. By no means the cheapest but one of the best.

We had substantial work done to replace two bow windows and a front door about two years ago and were so pleased with the work that we had this further work done.

I would happily recommend Sturrock for the quality of their work and the efficiency of their staff. As I said they are not cheap but you get what you pay for and I am delighted with everything the have done for us.

"
 
 
Team:
Sorry not sure.
 
 
 


Review 12 Mar 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We have had a number of projects carried out by Sturrocks over the past 20 years: windows, fire place surround and banister.

"First rate. All were carried out to exceptional standards of accuracy, choice of woods and installation. We would highly recommend them and the joiners who carried out the work in our home."
 
 
Team:
Mike and the boss Alec
 
 
 


Review 22 Oct 2018
Recommended by customer in AB12
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Manufacture and fit lift and slide patio door.
 
Cost: £8000
 

"Sturrocks were thoroughly professional throughout. They surveyed the location for the new patio door, took all required dimensions and made recommendations based on the intended use, location and environmental conditions. The salesman assisted with the selection of materials, glass, ironmongery and staining colour. I was kept informed of the progress with the manufacture of the patio door as required and the fitting was scheduled for the earliest opportunity once it was ready.
The finished product is magnificent and has transformed the front of the house."
 
 
Team:
Allan McGillvery
 
 
 


Review 28 Sep 2017
Recommended by customer in DD8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of porch off kitchen.
 
Cost: £9600

"Work carried out on time to a very high standard. The tradesman who carried out the work on site was Michael West and his work is a credit to him and the company."
 
 
 
 
 
 


Review 16 Feb 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace one window.
 

"First class work.
Tradesmen arrived on time, were very friendly, undertook work with minimum disruption. Clean and careful workers, brought dust-sheets for stairs and room no external damage where scaffold was erected. Job completed in one day. Thanks to A Sturrock and team."
 
 
 
 
 
 


Review 1 Nov 2016
Recommended by customer in DD8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Manufacture and fitting of new outside door and surrounds.
 
Cost: £4757

"Excellent, as always."
 
 
 
 
 
 


Review 4 Jul 2016
Recommended by customer in AB30
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cottage in Fettercairn. 8 windows-various sizes. 2 door. 1 fitted window and door.
 
Cost: £22000

"Everything from start to finish was excellent. Visited factory to look at quality of product and to agree the spec. Met initially at fame fair in scope liked the look of the company and presentation thereof, all staff were very professional throughout process. Delighted."
 
 
 
 
Team:
Mark Mikf
 
 
 


Review 1 Jul 2016
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of bespoke bifold door to a living room.
 
Cost: £5262

"Excellent job to a very good finish and rendered. communicate excellent would highly recommend this firm. "
 
 
 
 
 
 


Review 3 May 2016
Recommended by customer
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 7/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of 7 No. windows single glazed timber sash to church hall, listed building.
 
Cost: £20240
 
 
 
 


Review 20 Apr 2016
Recommended by customer in EH16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New front door.
 
Cost: £5537

"I don't recall ever receiving and written guarantee."
 
 
 
 
 
 


Review 1 Mar 2016
Recommended by customer in DD8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Manufacture and fitting of door.
 

"Expensive yes. But always worth the cost."
 
 
 
 
 
 


Review 11 Feb 2016
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairs and refurbishment of existing front door.
 
Cost: £1787

"Time and craftsmanship to re-fit Victorian door was excellent.
"
 
 
 
 
 
 


Review 3 Feb 2016
Recommended by customer in DD2
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Manufacture, supply and installation of 2 sash and case windows and one external door set.
 
Cost: £8005

"Pleased with Sturrocks performance as usual and high quality workmanship. All aspects including manufacture, design and installation."
 
 
 
 
 
 


Review 1 Feb 2016
Recommended by customer in PH2
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement hard wood double glazed casement and sash and case windows.
 

"Excellent service -thank you."
 
 
 
 
 
 


Review 18 Jan 2016
Recommended by customer in DD8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Manufacture, supply and installation of bespoke fully factory finished replacement front door set in may all hardwood.
 
Cost: £3362

"Great attention to detail by a company in love with timber, superb work shop with latest equipment. New door set looks stunning."
 
 
 
 
 
 

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