Handcut Joinery

Ivy Todd Cottage, Ivy Todd Necton
Swaffham
Norfolk
PE37 8JB

Joiner

Listed under:  Carpenters & Joiners / Carpentry & Joinery
100% recommended   Rating Handcut Joinery 9.8/100
24 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 24 reviews since 2011
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The price represents value for money

 
 
 
Recent Reviews 
 
" We were delighted with Rob's work, replacing old plastic windows with new oak windows. He worked hard and the finish was top class. We have booked him for another job already."   more
 
" The jobs took a little longer than anticipated but the work was of excellent quality and outweighed the delay. This was the first time we had used Rob and if we require further work we wouldn't hesit...."   more
 
" Rob is a very professional man, easy to talk to about what you want and gives good positive input. This is the first time we have used Rob, but would definitely use him again and would thoroughly rec...."   more
 
" Having had several guest, walk unintentionally into our living quarters, we decided to separate it from the main corridor. Rob fitted a new stud wall and door frame, which looks as though it had al...."   more
 
 
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Customer Reviews
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Review 15 Jul 2014
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New oak windows

"We were delighted with Rob's work, replacing old plastic windows with new oak windows. He worked hard and the finish was top class. We have booked him for another job already."
 
 

from plastic

to back to oak !
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Rob Craigon
 
 
   Business Reply:

Thanks you two , pleasure to work for . I'm just sorry I couldn't get the rest of them in on the photo . Pity I didn't take one of the horrible concrete render before you took it off and restored the flint work . Its a credit to you both and you've brought a lovely old Norfolk building back to life . I've never worked on a project where I've had so many locals stop and voice their approval of what has been done . You've enhanced their high street was the most repeated . Speak to you soon .
 


Review 1 Dec 2013
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Preparation and fitting sliding wardrobe doors Filling in open tread stairs Reforming internal step and boxing in pipework

"The jobs took a little longer than anticipated but the work was of excellent quality and outweighed the delay. This was the first time we had used Rob and if we require further work we wouldn't hesitate to ask him to quote.

The only criticism would be that Rob had another job on at same time so that led to a delay in getting the work finished."
 
 
Team:
Rob Craigan
 
 
   Business Reply:

Very enjoyable job made easier by the customers involvement and imput regarding the design and fine details from the commencement of the work starting . I almost never have to split myself between 2 jobs and its a fair criticism and thanks for being so patient and understanding . Unfortunately I could,nt upload the photos you were kind enough to take for me , which is a shame as the doors you selected were some of the most stylish I,ve fitted . Once again , thank you for your kind words as well as all the coffee and biscuits even though it has have taken me 4 months to lose the weight !
 


Review 5 Oct 2013
Recommended by customer in NR28
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
dismantling and reassembly of fitted bedroom

"Rob is a very professional man, easy to talk to about what you want and gives good positive input.
This is the first time we have used Rob, but would definitely use him again and would thoroughly recommend his services to any that need a good joiner."
 
 
Team:
Rob Craigan
 
 
   Business Reply:

Its always a bit nerve wracking when your asked to dismantle 7k of immaculate top of the range fitted bedroom suite . However I did but being asked to reassemble it was even worse because it was a 2 man job . Fortunately when I arrived at their new home Steve had planned the new layout and pitched in like a good un .Motivated by avoiding a slap each off his missus for not finishing it for her coming home from work we cracked on with t shirts black with sweat and I went through the door at 4p.m. leaving him putting the sheets on the bed . Throughly enjoyable days work for great customers . Thanks for the coffees and laughs , hope you will be happy in your lovely new home , best regards , Rob
 


Review 14 Mar 2013
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Constructed new stud wall, door frames and hung door.
 

"Having had several guest, walk unintentionally into our living quarters, we decided to separate it from the main corridor.

Rob fitted a new stud wall and door frame, which looks as though it had always been there, once painted.

No more unwanted guests!!"
 
 
 
 
 
 


Review 1 Mar 2013
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Clearance of old ceiling, installation of new insulated dry wall ceiling in bathroom.

"Quality job carried out in good time."
 
 
Team:
Rob Craigan
 
 
 


Review 27 Feb 2013
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Re-hing carriage gate in 16th century home.
 

"Having had a few ridiculous quotes I was told to ask Robs advice, which he told me it could be done in a day,.

He came the next day, arrived with a car jack (very ingenious) and single handed, repaired the hinges without removing the gate and we were able to use it the same day.

He even hung our new dart board F.O.C.

Thanks Rob. More work to come."
 
 
 
 
 
   Business Reply:

Thanks Tiff and if your resteraunt food is as delicious as your lunch time meals I will definately be booking soon .
 


Review 21 Feb 2013
Recommended by customer in SL1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
on going renovation

"Rob and I go way back he did my first property renovation and several more afterwards.

unfortunately these days Rob is reluctant to stay away from home so I was obliged to use local tradesman for a large extension and renovation of my own home .

After several disasters including having to rip up and re-lay the floors in the new part of the build TWICE ! only for it to be failed again I pursued Rob to come down and sort things out .

He evaluated the many problems created by the previous carpenters including a serious potential structual problem . He then had a meeting on the following Sunday with my structual engineer and made his suggestions and between them they came up with a plan .

Rob then ripped up the upstairs floors for the third and last time and remedied the problem and completed the job to building standards . not only did the engineer pass it but also asked Rob to undertake work for him ! hows that for a vote of confidence .

So far I,ve managed to keep Rob here and have dispensed with all the other carpenters . Is Rob the fastest ? no is he the best ? yes .

So if you want a carpentry job to be done just once and to the highest possible standard use Rob at Handcut Joinery , but not until he`s finished mine first if you do,nt mind ."
 
 
 
   Business Reply:

Cheers Steve , Glad the personal transport business these days is too successful to allow you the time to jump on the tools with me nowadays but in some ways its a shame . In the good old days me you and Morgan would of done it all ourselves from start to finish and had a laugh along the way . Best regards , Rob .
 


Review 20 Feb 2013
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"The work was to board out a loft with multiple trusses and raise the floor support beams to allow current insulation requirements to be met. Mr Craigan did a first class job, was polite and courteous and extremely aware of the comfort and safety of our family at all times. Someone to be trusted."
 
 
 
 
 
   Business Reply:

Thanks and thank you for the railway sleepers and the 8 gallons of coffee . The sleepers may of been in your way but were ideal for the job I had in hand at home , and after all that coffee I completed it in 1 day .
Note to other tradesman , nice family to work for and prompt payers , best regards , Rob
 


Review 4 Feb 2013
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Always a good job done, very high standard! Will definitely use again."
 
 
 
 
 
   Business Reply:

As always a pleasure to work for, hope we get a summer that allows you to use your new poolside decking .
 


Review 11 Jan 2013
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New timber front door. Work involved removing a window and enlarging the opening to fit a new front door, supply and fitting locks, door furniture, draft strip and primer.

"I received excellent service and a very professional job from Handcut Joinery. As I was not on site, they communicated readily and discussed any issues and concerns so that I could make decisions in advance.

The work carried out was to a very high standard and looking at the door you would never know it had ever been a window.

I would highly recommend them."
 
 

I used to be a window !
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Rob Craigan
 
 
 


Review 4 Jan 2013
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit 8 hardwood internal doors

"I can recommend Rob to anyone looking for a craftsman rather than a man with a van and a few tools.

He made a very good job of hanging my doors despite the door frames being very uneven.

The thing that impressed me most was that he took all the time he needed to do the job right even though he was getting paid a fixed price for the job.

Rob was good at communicating both before and during the work, getting back to me promptly every time.

Rob was even able to get a discount on the doors I wanted, and passed the saving onto me."
 
 
Team:
Rob
 
 
   Business Reply:

A very pleasing job . The customer opted for high quality oak doors with polished chrome furniture which looked stunning against the oak after she had applied a coat of sanding sealer . A pleasure to work for and perhaps the creator of the countries finest homemade chutney , my sarnies will never taste the same without it . Thanks for the kind words and prompt and very generous final payment cheque .
 


Review 3 Nov 2012
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Digging out the rotten wood at the bottom of the village sign, repairing and leading.

"The Parish Council were pleased with the work completed and thought the price to be a very good one especially as the the extent of the rot in the wood was more than originally expected.

Mr Craigen did a good job and worked consistently throughout the day to achieve this.

The Parish Council had not employed him before."
 
 
Team:
Rob Craigen
 
 
 


Review 29 Jun 2012
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A number of jobs including sash window repairs, plumbing maintenance and repairs to a fitted kitchen

"There was care taken to ensure after completion that there was no mess left behind. The craftsman had a very affable nature - appeared when he promised and the work was completed in the timescale agreed.

All in all, I wouldn't hesitate to recommend this company to others and would plan to use myself again."
 
 
 
   Business Reply:

Thank you for your hospitality and I really appreciate you passing my card on . Pleasure to work for .
 


Review 11 Jun 2012
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Rob was highly recommended by friend in the village. I found him to be a workman of the ‘old school’ and have been extremely impressed by his skill and professionalism. The standard of work was such that a replacement beam was mistaken as authentic by a surveyor. I have since asked for him on 3 other properties."
 
 
 
 
 
   Business Reply:

Thanks Steve . Did,nt realise when I renovated your Norfolk cottage that I,d end up seeing so much of the country ! and so little of my own home .You , I and Morgan turned into quite a little building crew in the end did,nt we and had a laugh and a few adventures along the way. Loved your Pembrokshire cottage . P.S. you,ve sold yourself short on my wages you paid me a lot more than that . Would love to do another one with you . Best regards , Rob .
 


Review 11 Jun 2012
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Built in wardrobes

"Very happy. Rob was meticulous with his work. Would happily recommend to others."
 
 
Team:
Rob Craigan
 
 
   Business Reply:

Thanks to both of you for your hospitality , shan`t forget my sarnies next time . Pleasure to work for and thanks for being so patient regarding the additional job , kindest regards , Rob .
 


Review 19 Mar 2012
Recommended by customer in NR21
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Affix 2 curtain battens, affix one piece of garden trails.
 

"Delighted!"
 
 
 
 
 
 


Review 5 Mar 2012
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitment of a velux window to a pantiled roof.
 

"I was extremely pleased by the work performed; particularly as the window was fitted to a very old pan – tiled roof. The job was very dusty but the cleanliness of the task on completion was very pleasing."
 
 
 
 
 
 


Review 22 Feb 2012
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace all existing windows in the house with new double glazed units.
 

"Excellent service & very good workmanship. We are very pleased with the whole process & have recommended him to friends who also used him."
 
 
 
 
 
   Business Reply:

You have indeed and I,m very appreciative , I can see the coffee`s are going to be on me next time I see you .
 


Review 22 Feb 2012
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Re-tile all bathroom & kitchen floors.
 

"We have used him several times for various work and he is excellent. He did a very good job with the tiling. He makes good suggestions which help. His prices are competitive."
 
 
 
 
 
   Business Reply:

Thanks you two , you are always a pleasure to work for and I love your cottage , wish it was mine .
 


Review 16 Jan 2012
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Good tradesman. Excellent work reliable."
 
 
 
 
 
 

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