Discovery Home Improvements

Where reputations count.

Unit 4 Ballingall Industrial Estate, Brewery Lane
Dundee
Angus
DD1 5QW

Kitchens Bedrooms & Bathrooms

www.discoverydundee.co.uk

Email This Business

Tel 01382 205 803

Listed under: Bathrooms / Bathroom Fitters / Bathroom Installers, Bedrooms / Bedroom Fitters, Carpenters & Joiners / Carpentry & Joinery, Doors, Electricians, Kitchen Retailers, Kitchens / Kitchen Fitters / Kitchen Installers, Painters & Decorators / Painting & Decorating, Plasterers / Plastering / Renderers / Rendering, Plumbers / Plumbing, Tilers / Tiling / Grouting

99% recommended Rating 9.6/100
409 reviews since 2006

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 409 reviews since 2006

Quality	9.6/10
The quality of the work was as expected and agreed

Tidy	9.6/10
There was little disruption and the site was left clear and tidy

Service	9.7/10
The team was friendly, helpful, considerate and professional

Value	9.5/10
The price represents value for money

Recent Reviews

" The two gentlemen who came to do the improvements were very friendly. The company came highly recommended from other work being carried out locally. Despite the heavy rain and having to do some work ...." more

" Both jobs well done. Clean and tidy workers. Started and finished on time as arranged." more

" Excellent work. " more

" Graham helped us choose a suitable bathroom for our home after visiting the DHI showroom. All work carried out by Greg, Stephen and George was done to schedule and to a high standard. We were very hap...." more

About Us
Information provided by the business
Legal Name: Discovery Home Improvements Ltd.

Home improvements kitchens bedrooms bathrooms replacement doors.

Review 23 Sep 2023 Recommended by customer in KY15 My Age: 70 + I'm: Female My level of experience of similar services: Experienced I haven't used this business before business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Removal of bath to walk in shower with wet wall and associated fittings

Cost: £2500

"The two gentlemen who came to do the improvements were very friendly. The company came highly recommended from other work being carried out locally.
Despite the heavy rain and having to do some work outside. They remained very cheery and very wet!!
The work has been very professional and I have had no problems since the installation.
I would recommend this company without any hesitation as they were extremely professional throughout the whole process."

Team:
Greg Stephen

REPORT THIS REVIEW

Review 16 Sep 2023 Recommended by customer in DD2 My Age: 70 + I'm: Female My level of experience of similar services: Experienced I have known this business: Under 1 year business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

1. Complete new bathroom all appliances and wet wall.
Change shower room to a wetroom and toilet - wash basin and no slid floor.
Total for both

Cost: £8440

"Both jobs well done. Clean and tidy workers. Started and finished on time as arranged."

Team:
Greg Stephen George

REPORT THIS REVIEW

Review 29 Aug 2023 Recommended by customer in DD3 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I haven't used this business before business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Remove old bathroom and fittings, replace with shower cubicle, new fittings ceiling, lights and flooring.

Cost: £6500

"Excellent work. "

Team:
Greg Stephen George

REPORT THIS REVIEW

Review 12 Jun 2023 Recommended by customer in DD5 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I have known this business: Under 1 year business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Removal of old bathroom, fitting of new bathroom (full wet wall, PVC ceiling, luxury vinyl tile flooring, radiator, bath, shower, toilet, sink, units, lighting)

Cost: £6777

"Graham helped us choose a suitable bathroom for our home after visiting the DHI showroom. All work carried out by Greg, Stephen and George was done to schedule and to a high standard. We were very happy with the service provided. "

Team:
Greg Stephen George

REPORT THIS REVIEW

Review 12 Jun 2023 Recommended by customer in DD5 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I haven't used this business before business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Completely rip out old bathroom and replace with ne one including, roof, wet wall, flooring, radiator, lights, fan, vanity unit, toilet, shower and screen flooring. Remove and discard old bathroom including cast iron bath.

"We are absolutely delighted with our bathroom. We could never have imagined it would look as good as it does. The standard of work was excellent and we took on board a few suggestions by the fitters given their experience. Have already recommended discovery home improvements to our friends and family and would not hesitate to use them again. All in all a fantastic job y Greg, Steven and George
Very friendly. "

Team:
Greg Steven George

REPORT THIS REVIEW

Review 12 Jun 2023 Recommended by customer in DD2 My Age: 70 + I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New sink unit and new toilet unit.

Team:
Greg Stephen

REPORT THIS REVIEW

Review 6 Jun 2023 Recommended by customer in DD2 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I haven't used this business before business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Fitted kitchen. Floor and roof.

Cost: £10300

"The company did a very good job. They were very helpful, punctual and efficient. "

Team:
Greg Stephen George Steven

REPORT THIS REVIEW

Review 1 Jun 2023 Recommended by customer in DD2 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New kitchen

"Very punctual
Very efficient. "

Team:
Greg Stephen George Steven

REPORT THIS REVIEW

Review 28 May 2023 Recommended by customer in Dd38 My Age: 70 + I'm: Male business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New kitchen supplied and fitted

"Delightful experience from start to finish outstanding service and workmanship We would certainly recommend this company to anyone considering home improvements Thank you once again Graeme and your team for our new kitchen Bruce&Evelynfr"

Team:
Graeme Greig Stephen

REPORT THIS REVIEW

Review 16 Dec 2022 Recommended by customer in DD3 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Remove old kitchen and boiler fit new kitchen all new floor too kitchen and sun room. Work on dividing door. All walls replaced with wet wall.

Cost: £8000

"Firm quote.
Good job all employees a credit to the company. Clean tidy on time good workmanship. Excellent tradesman. Very happy with new kitchen. "

Team:
Greg Stephen George Steven

REPORT THIS REVIEW

Review 14 Dec 2022 Recommended by customer in DD2 My Age: 60 - 69 I'm: Female My level of experience of similar services: Above Average I have known this business: Under 1 year business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of new bathroom removal of 1950s cast iron bath and wet wall.

Cost: £4856

Team:
Greg Stephen George

REPORT THIS REVIEW

Review 28 Oct 2022 Recommended by customer in DD2 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I have known this business: 1 - 5 years business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New bathroom floor
New fittings
Splash back around shower.

Cost: £2800

"Excellent job from all trades start to finish."

Team:
Greg Stephen George

REPORT THIS REVIEW

Review 11 Oct 2022 Recommended by customer in DD5 My Age: 70 + I'm: Female My level of experience of similar services: Average business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	6/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Removal of bath and shower fitting shower tray wet wall shower screen and door
New shower unit.

Cost: £1650

"Prompt start
Worked steadily
Minimal disruption to my routine."

Team:
Stephen

REPORT THIS REVIEW

Review 21 Sep 2022 Recommended by customer in DD5 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New kitchen

Cost: £8287

"Very happy from start to finish"

Team:
George Greg Stephen

REPORT THIS REVIEW

Review 22 Aug 2022 Recommended by customer in DD2 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I have known this business: 1 - 5 years business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

New shower room, old bath shower, sink and unit toilet removed.
Wet wall, new toilet sink and units.
Shower cubical and light up mirror, flooring, new fan ceiling and lighting.

Cost: £5892

"A job well done, men really helpful and fitted new handle on bathroom door and toilet roll holder even if I didn't buy them from this company.
Bathroom looks great and cant get over how lovely it is now.
wouldn't hesitate to use this firm again."

Team:
Greg Stephen George

REPORT THIS REVIEW

Review 2 Aug 2022 No Recommendation by customer in DD4 My Age: 60 - 69 I'm: Male I have known this business: Under 1 year business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Kitchen update

Cost: £6600

"Very happy with end result. I would definitely recommend this firm."

Team:
Gregg Stephen George

REPORT THIS REVIEW

Review 1 Aug 2022 Recommended by customer in DD2 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Cost: £10000

Team:
Greg Stophen Gsorg Tronry

REPORT THIS REVIEW

Review 1 Aug 2022 Recommended by customer in DD3 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Kitchen doors replace and fit new ones very nice.

Cost: £1470

"The fella was good at his job very helpful just go on with the job would recommend them anytime."

Team:
Grahan Stophsn

REPORT THIS REVIEW

Review 14 Jul 2022 Recommended by customer in DD4 My Age: 50 - 59 I'm: Female My level of experience of similar services: Experienced I have known this business: 1 - 5 years business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Remove old door and fit new kitchen doors and worktops. Organised fitting of cooker hood, hob, and oven.

"Absolutely fist class service from start to finish. Lovely, friendly people, great attention to detail."

Team:
Greg Stephen

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Review 23 Jun 2022 Recommended by customer in DD10 My Age: 60 - 69 I haven't used this business before business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Complete renovation of a large shower room

"Very happy with their work would highly recommend."

Team:
Greg Stephen George

REPORT THIS REVIEW

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