Discovery Home Improvements

Where reputations count.

Unit 4 Ballingall Industrial Estate, Brewery Lane
Dundee
Angus
DD1 5QW

Kitchens Bedrooms & Bathrooms

www.discoverydundee.co.uk

Email This Business

Tel 01382 205 803

Listed under: Bathrooms / Bathroom Fitters / Bathroom Installers, Bedrooms / Bedroom Fitters, Carpenters & Joiners / Carpentry & Joinery, Doors, Electricians, Kitchen Retailers, Kitchens / Kitchen Fitters / Kitchen Installers, Painters & Decorators / Painting & Decorating, Plasterers / Plastering / Renderers / Rendering, Plumbers / Plumbing, Tilers / Tiling / Grouting

99% recommended Rating 9.6/100
426 reviews since 2006

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 426 reviews since 2006

Quality	9.6/10
The quality of the work was as expected and agreed

Tidy	9.6/10
There was little disruption and the site was left clear and tidy

Service	9.7/10
The team was friendly, helpful, considerate and professional

Value	9.5/10
The price represents value for money

Recent Reviews

" Has made a lovely job. Very happy with it" more

" Greg and Oliver are very hard workers. They arrived on time, only stopped for lunch and worked right through the days. I was told work would take most of the week, but the work was completed in 2�5 d...." more

" Greg and Oliver are very hard workers. They arrived on time, only stopped for lunch, and worked right through the days. I was told work would take most of the week, but the work was completed in 2....." more

" Work was done very efficiently and inline with agreement." more

About Us
Information provided by the business
Legal Name: Discovery Home Improvements Ltd.

Home improvements kitchens bedrooms bathrooms replacement doors.

Review 8 May 2026 Recommended by customer in DD8 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Customer Review

"Has made a lovely job. Very happy with it"

Team:
G reg

REPORT THIS REVIEW

Review 27 Apr 2026 Recommended by customer in PH1 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New bedroom wardrobes and drawers. Renew three doors and facings. Renew skirting boards

Team:
Greg Oliver

REPORT THIS REVIEW

Review 29 Jul 2025 Recommended by customer in DD4 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Additional cupboards plus door changes
New fitted bedroom units and pull-down shelves.

"Greg and Oliver are very hard workers. They arrived on time, only stopped for lunch and worked right through the days.
I was told work would take most of the week, but the work was completed in 2�5 days.
They did an excellent job. I am very happy with work.
I would definitely recommend them.
The price was very good value and the service was great.

"

Team:
Greg Oliver

REPORT THIS REVIEW

Review 28 Jul 2025 Recommended by customer in DD4 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Additional cupboards plus door changes
New fitted bedrooms units and pull down shelves

"Greg and Oliver are very hard workers. They arrived on time, only stopped for lunch, and worked right through the days.

I was told work would take most of the week, but the work was completed in 2.5 days.
They did an excellent job. I am very happy with the work and I would definitely recommend them.

The price was very good value and the service was great."

Team:
Greg Oliver

REPORT THIS REVIEW

Review 27 Jul 2025 Recommended by customer in DD2 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of all doors and drawers in kitchen.

"Work was done very efficiently and inline with agreement."

Team:
Greg Oliver

REPORT THIS REVIEW

Review 30 Jun 2025 Recommended by customer in DD2 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Relocate space in cupboards
Relocate washing machine from bathroom to kitchen.
Makesure kitchen was streamlined and create new cupboard space completely overhaul bathroom

"We went on holiday while work was being done � we came home to a completely new kitchen and bathroom!
Transformation was incredible
A couple of snags were dealt with within a couple of days.
Well done to the team!
We are very happy with everything!
Great job "

REPORT THIS REVIEW

Review 13 Jun 2025 Recommended by customer in DD3 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Kitchen

Cloakroom

Bathroom

"Great service. Top class tradesmen. Highly recommended."

Team:
Greg

REPORT THIS REVIEW

Review 1 Jun 2025 Recommended by customer in DD7 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Installation of a new bathroom and new kitchen

"Greg, George and the team were excellent in all respects, from the planning onwards. They took our requests into account and found solutions to problems posed by a 125 year old house and its design. Always friendly, helpful and efficient I couldn�t fault them through the whole process. They helped with snagging issues and made sure I was happy with the results before finishing the job. Top notch A+++"

Team:
Greg Stephen George

REPORT THIS REVIEW

Review 19 Dec 2024 Recommended by customer in DD11 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Remove and replace kitchen unit and appliances.
Remove and replace bathroom remove and replace shower room.

"Discovery home improvements did a great job upgrading our kitchen in our house in Dundee and we had no hesitation in contacting them when we moved to a new address in Sept 2024
Once again they did a fantastic job and we were more than happy with the results. A kitchen and a bathroom and a shower room replaced without fuss. "

Team:
Greg Olly

REPORT THIS REVIEW

Review 6 Oct 2024 Recommended by customer in DD3 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New toilet, bath, sink and unit, wet wall, ceiling with sunken lights, gas radiator, shower flooring and tops and shower screen.

"Left keys for guys to put in new bathroom whilst we were on holiday. What an excellent job!
We absolutely love it!
No problems whatsoever. "

Team:
Greg George Oliver Steven

REPORT THIS REVIEW

Review 3 Oct 2024 Recommended by customer in DD3 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New cupboard doors and drawers on existing frame work.
New extractor fan above cooker.

"We have used discovery home improvements on three occasions now.
Every time it has been work very well done.
We would go to they everytime. They have proved themselves trustworthy.
"

Team:
Greg Oliver

REPORT THIS REVIEW

Review 30 Sep 2024 Recommended by customer in DD6 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Doors
Wardrobe

"Good"

REPORT THIS REVIEW

Review 2 May 2024 Recommended by customer in DD3 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New kitchen doors.

"Great service
Good value
Very friendly. "

Team:
Greg Stephen

REPORT THIS REVIEW

Review 15 Apr 2024 Recommended by customer in PH10 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

New doors on al the kitchen units and electricals, shelf unit mode and wire ack adapted to blend in with the kitchen.

"Excellent work.
All fittings were of a high standard and even made a corner unit as could not be bought of the shelf. They adapted the wire racks also
would recommend. "

Team:
Greg Stephen

REPORT THIS REVIEW

Review 23 Feb 2024 Recommended by customer in DD11 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of kitchen doors, supply, and fitting dishwasher.

"An excellent company from first visit in scoping the work to fitting and cleaning up."

Team:
Greg Steven

REPORT THIS REVIEW

Review 26 Jan 2024 Recommended by customer in Dd51 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Fit new kitchen doors splashback and worktop and fit new sink and plumbing work with accompanied electrical work.

"First class job from surveyor right through to the end of the job despite us changing the time schedule.We have used them before and we will use them again.Despite problems arising with liaising with another companies window fitters mistakes Discovery's foreman worked around the problems in a professional manner.My wife and I have no hesitation in recommending discovery to other prospective clients."

Team:
Greg and steven

REPORT THIS REVIEW

Review 12 Oct 2023 Recommended by customer in DD2 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Bath taken out and shower and wet wall put in

"Great work done by the guys. All tidy when work was finished. We were recommended this company by friends."

Team:
Greg Stephen George Trenty

REPORT THIS REVIEW

Review 23 Sep 2023 Recommended by customer in KY15 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Removal of bath to walk in shower with wet wall and associated fittings

"The two gentlemen who came to do the improvements were very friendly. The company came highly recommended from other work being carried out locally.
Despite the heavy rain and having to do some work outside. They remained very cheery and very wet!!
The work has been very professional and I have had no problems since the installation.
I would recommend this company without any hesitation as they were extremely professional throughout the whole process."

Team:
Greg Stephen

REPORT THIS REVIEW

Review 16 Sep 2023 Recommended by customer in DD2 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

1. Complete new bathroom all appliances and wet wall.
Change shower room to a wetroom and toilet - wash basin and no slid floor.
Total for both

"Both jobs well done. Clean and tidy workers. Started and finished on time as arranged."

Team:
Greg Stephen George

REPORT THIS REVIEW

Review 29 Aug 2023 Recommended by customer in DD3 business Discovery Home Improvements https://www.referenceline.com/kitchens_bedrooms_bathrooms-in-dundee-discoveryhomeimprovements-12083

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Remove old bathroom and fittings, replace with shower cubicle, new fittings ceiling, lights and flooring.

"Excellent work. "

Team:
Greg Stephen George

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