Willowbank Landscapes

6 Gourdie Street
Dundee
Angus
DD2 4RP

Landscaping

Listed under:  Gardeners / Gardening / Garden Maintenance, Landscapers / Landscaping
98% recommended   Rating 9.9/10
132 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 132 reviews since 2007
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Did work as agreed and left the garden looking very tidy. "   more
 
" Excellent job. "   more
 
" When Brain first worked on my garden it was quite a challenge but with a bit of honest graft and patience it is coming back into shape again. A man who certainly knows his stuff. Thank you Brain for...."   more
 
" Garden was left neat and tidy. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 97%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 6
arrived 3
basis 2
Brain 4
Brian 15
class 4
competent 3
cut 3
efficient 4
efficiently 7
Excellent 20
family 4
finished 4
friendly 7
friends 7
garden 15
Gardeners 4
good 27
Great 6
happy 15
hard 20
helpful 5
man 4
manner 9
money 3
neat 4
pleasant 24
pleased 7
polite 6
professional 10
quick 3
quickly 4
Really 7
recommend 14
recommending 3
reliable 3
Satisfactory 4
satisfied 6
service 6
standard 10
stated 3
tidied 5
tidy 11
trustworthy 3
turned 4
value 5
Willowbank 3
worker 4
working 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Aug 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Over 3 days tided up flavor beds and bordas after spring bulbs finished, tidied up rose beds, trimmed various shrubs and hedges.
 
Cost: £540

"Did work as agreed and left the garden looking very tidy. "
 
 
 
 
Team:
Brian Mcconachie
 
 
 


Review 14 Aug 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rang Brian, came next day, cleared both front, back and sides of weeds.
 
Cost: £170

"Excellent job. "
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 7 Aug 2019
Recommended by customer in DD2
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hedge cutting
Pruning trees and shrubs
General garden maintenance
Removing all prunings, cutting and weeds
 
Cost: £200

"When Brain first worked on my garden it was quite a challenge but with a bit of honest graft and patience it is coming back into shape again.
A man who certainly knows his stuff.
Thank you Brain for such a good job."
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 30 Jul 2019
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Weed and tidy garden.
 
Cost: £170

"Garden was left neat and tidy. "
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 22 Jul 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paint two fences and shed at front and back of house.
 
Cost: £380

"Very hard working. "
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 19 Jun 2019
Recommended by customer in DD3
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very caring kind considerate took partner to by flowers planted worked on garden very very helpful.
 
Cost: £50

"Would recommend 10 out of 10 for politeness helpfulness advice. "
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 19 Jun 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Weeding and general tidying up.
 
Cost: £180

"Everything done very well and very pleasant and tidy. "
 
 
 
 
Team:
Brian Macconnachie
 
 
 


Review 19 Jun 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Weed and tidy garden
 
Cost: £120

"Worked well even though it was raining. "
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 17 Jun 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tree trimming weeding, planting and general tidy-up.
 
Cost: £180

"Completed job up to my expectations!"
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 12 Jun 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tidy up neglected garden. Cut grass and prune bushes
 
Cost: £620

"Left very tidy and neat. Looks like someone else's garden now! They have made a huge difference. "
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 3 Jun 2019
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trees, Alpines, Conifers and Shrubs. All trimmed to a very high standard. An excellent job.
 
Cost: £70

"Mr.Brain Mc Connachie of Willowbank Landscapes is a very honest and a trustworthy and excellent, gardener, highly competent at his job. He continued to work on in, the pouring rain, to finish the job for me. The sound and knowledgeable advise he have, prevented my trees to be cut down, as a few other trusted traders wanted. and thus saving me a fortune. "
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 23 May 2019
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ground prepared for new turf to be laid.
 
Cost: £190

"Very happy with work carried out. Full explanation given of work that required to be carried out. Phone call received day before due to start work to confirm start time. Excellent valve for money."
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 10 May 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Weed garden
 
Cost: £180

"Worked hard and left garden neat and tidy"
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 8 May 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting fences and summer house
 
Cost: £180

"As usual very well done and very pleasant manner."
 
 
 
 
Team:
Brian
 
 
 


Review 12 Apr 2019
Recommended by customer in DD4
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Completely tidied my garden to my satisfaction.
 
Cost: £180

"Excellent work done and pleasant. "
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 5 Apr 2019
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garden tidy up.
 
Cost: £210
 
 
Team:
Brian
 
 
 


Review 2 Apr 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Weeping, composting, grass cutting and tidy-up of front and back gardens
 
Cost: £185
 
 
Team:
Brian
 
 
 


Review 2 Apr 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove moss from patio and put in sand.
 
Cost: £180

"Looks really good."
 
 
 
 
Team:
Brian
 
 
 


Review 14 Mar 2019
Recommended by customer in DD5
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-construct fence.
 
Cost: £540

"Brian McConnachie keeps me in touch with the job and consults me on decision points arise during the work. He is reliable in turning up and in finishing the work. A fair price charged. "
 
 
 
 
Team:
Brian
 
 
 


Review 18 Jan 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trimming two small trees and tidying garden
 
Cost: £180
 
 
Team:
Brian
 
 
 

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