Stewart & Sons Locksmiths

40 McAdam Court
Prestwick
Ayrshire
KA9 2NB

Locksmith

Listed under:  Locksmiths
100% recommended   Rating Stewart & Sons Locksmiths 9.9/100
85 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 85 reviews since 2007
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" Amazing service will defo use if needed again "   more
 
" Arrived on time explained options clearly friendly manner. Quick service. "   more
 
" Callum was exceptional, explained everything as he worked. Offered a choice of different handles. Arrived on time and couldn't do enough to help. Easily the best service I've had in a long time. Wil...."   more
 
" The work was carried within an hour of my initial call. The engineer (Callum) was excellent throughout the visit."   more
 
About Us


Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 96%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Arrived 4
aspects 2
attention 2
booked 2
brilliant 3
cheaper 3
clean 2
contacted 2
council 2
definitely 7
Delighted 4
door 4
efficient 4
excellent 9
exceptional 2
explained 2
extremely 2
fast 3
firms 2
fix 5
friendly 7
friends 3
good 12
great 4
happy 15
help 2
helpful 7
locks 2
manner 4
Mark 3
mess 2
needed 2
nice 4
number 2
Offered 2
options 2
pleased 6
polite 5
professional 4
prompt 4
Quick 13
quickly 2
really 2
recommend 13
recommended 4
reliable 3
response 2
service 20
standard 5
tidy 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 5 4 3 2 1

Budget:  


Review 13 May 2025
Recommended by customer in KA3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I was locked out late one night my key didn’t work.
Mark came quickly and got me in and fitted me a new lock at a very good price as I'm on a tight budget
 

"Amazing service will defo use if needed again "
 
 
 
 
Team:
Mark
 
 
 

Review 14 Oct 2024
Recommended by customer in KA6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I needed some lock's changed.
 

"Arrived on time explained options clearly friendly manner.
Quick service. "
 
 
 
 
Team:
Mark
 
 
 

Review 1 Mar 2024
Recommended by customer in KA5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Faulty door handles which needed to be fitted and replaced.
 

"Callum was exceptional, explained everything as he worked. Offered a choice of different handles.
Arrived on time and couldn't do enough to help. Easily the best service I've had in a long time.
Will definitely use Stewart & Sons again and won't hesitate to recommend them."
 
 
 
 
Team:
Callum
 
 
 

Review 3 Feb 2024
Recommended by customer in KA12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Interior door lock replaced.
Emergency
 

"The work was carried within an hour of my initial call.
The engineer (Callum) was excellent throughout the visit."
 
 
 
 
 
 

Review 26 Oct 2022
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Front door fixed
New mechanism and lock fitted with new keys provided.
 

"This is the second time I have used Steward and Sons Locksmith and cannot recommend this company highly enough. Excellent work, all round professional, fast and exceptional quality of service.
The team are friendly, polite and kept me informed what was required for fix problem during fitting any questions I had were promptly and professionally answered.
I know my door to now secure after their service.
Will definitely use again and recommend to family friends."
 
 
 
 
 
 

Review 17 Oct 2022
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitted new lock mechanism cleaned and oiled lock
 

"Turned upon time did a good job very pleasant.
Would definitely recommend."
 
 
 
 
 
 

Review 10 Oct 2022
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of outside door lock and lubrication and maintenance of indoor lock on porch door.
 
 
 
 
 

Review 28 Sep 2022
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace handle and lock on garage door.
 

"Very pleased indeed, will work. All done very efficiently and without any bother.
Impressed by the communication and prompt attention by very polite and professional young man all at very reasonable cost, and no mess left. Door now works perfect by thank you."
 
 
 
 
 
 

Review 16 Sep 2022
Recommended by customer in KA13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Shed out house, lock not working, very old fitted a new lock and handle.
 

"Very helpful arrived on time cheaper than others! rang fix price"
 
 
 
 
Team:
Mark
 
 
 

Review 4 Oct 2019
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
My back door lock wasn't working.
 

"Helpful
New exactly what was wrong and how to fix it
Very happy. "
 
 
 
 
Team:
Mark
 
 
 

Review 30 May 2019
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I was locked out, I lost my keys.
 

"Very quickly was there in about 20 minutes.
a lot cheaper that the other company I phoned 1st
Will keep number and recommend. "
 
 
 
 
 
 

Review 3 May 2017
Recommended by customer in KA10
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove old worn euro from front, back and garage doors. Clean, oil, replace locks and supply 3 keys per lock.
 

"Prompt, satisfactory and friendly service.
Would certainly use again in future."
 
 
 
 
Team:
Mark
 
 
 

Review 7 Apr 2017
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 5/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 7/10
The team was friendly, helpful, considerate and professional
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Work to open malfunctioning outer door.
 

"Job Completed.
Quickly and effectively."
 
 
 
 
Team:
Mark
 
 
 

Review 30 Mar 2017
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Overhaul and partial renewal of patio door lock mechanism.
 

"Excellent work and clear explanation in advance."
 
 
 
 
Team:
Mark
 
 
 

Review 23 Feb 2017
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Gain entry to property.
 

"1st class service."
 
 
 
 
Team:
Mark
 
 
 

Review 21 Feb 2017
Recommended by customer in KA23
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Initial fixing of broken lock and subsequent replacement of lock.
 

"Very good, quick service, provided options re above."
 
 
 
 
Team:
Mark
 
 
 

Review 20 Feb 2017
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New front door lock.
 

"Mark was brilliant, quick, reliable and fairly priced. In addition to being clean and tidy. "
 
 
 
 
Team:
Mark
 
 
 

Review 18 Oct 2016
Recommended by customer in KA1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Locked out and need in quickly.
 

"Within the hour service great."
 
 
 
 
Team:
Mark
 
 
 

Review 7 Sep 2016
Recommended by customer in KA18
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
My lock was not working so contacted Stewart & Sons to get it fixed. They came out very quick and fixed it.
 

"Very happy and brilliant job. Great price, will use again."
 
 
 
 
Team:
Mark
 
 
 

Review 18 Aug 2016
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New house, so changed locks throughout.
 

"Very pleased with work, from start to finish. Would recommend to anyone."
 
 
 
 
Team:
Mark
 
 
 
Back to top

» 5 4 3 2 1