Anglia Heating Solutions Ltd

Stanfield Road
Wymondham
Norfolk
NR18 9QY

Oil Fired Plumbing & Heating

Listed under:  Oil Fired Heating, Oil Tank Installers / Installation, Plumbers / Plumbing, Plumbing Specialists
100% recommended   Rating 9.8/10
243 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 243 reviews since 2011
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Boiler installed and maintaines by AHS ltd to a very high standard. No hesitation in recommending their services. "   more
 
" Have use these for years now which says it all. "   more
 
" Work was done quickly and methodically. Danny was friendly, polite and well turned out. As was his vehicle. I have used this firm for 20 yrs never been let down. I receive annual letter with proposed ...."   more
 
" I could not ask for a more efficient service from the day 1 contacted the company to the completion of the work."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 94%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 91%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 97%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 85%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 6
Anglia 12
answered 5
arrived 9
Ben 5
Best 5
Boiler 23
Brilliant 5
class 9
clean 17
cleaned 6
courteous 7
credit 8
Dean 6
definitely 5
efficient 29
efficiently 8
engineer 25
engineers 10
Excellent 59
explained 11
extremely 13
Fantastic 7
fault 6
finish 9
finished 6
fitted 5
friendly 41
good 34
Great 12
happy 14
heating 31
helpful 36
highly 15
pleasant 10
pleased 22
polite 27
problem 16
professional 43
prompt 10
really 12
recommend 33
service 63
Solutions 18
tank 12
team 26
Thank 14
thorough 10
tidy 32
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 14 Jun 2019
Recommended by customer in NR15
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual boiler service
 
Cost: £95

"Boiler installed and maintaines by AHS ltd to a very high standard. No hesitation in recommending their services. "
 
 
 
 
Team:
Danny
 
 
 


Review 13 Jun 2019
Recommended by customer in NR24
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Drain, filter and re-fill oil tank.
Fit new isolation valve, filter and piping.
 
Cost: £336
 
 
 
 


Review 12 Jun 2019
Recommended by customer in IP28
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler service.
 

"Have use these for years now which says it all. "
 
 
 
 
Team:
Iewis
 
 
 


Review 20 May 2019
Recommended by customer in IP27
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Danny
 
 
 


Review 16 May 2019
Recommended by customer in IP22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Oil boiler service.
 
Cost: £95

"Work was done quickly and methodically. Danny was friendly, polite and well turned out. As was his vehicle. I have used this firm for 20 yrs never been let down. I receive annual letter with proposed date which is always fulfilled. Excellent exemplary company and service. "
 
 
 
 
Team:
Danny
 
 
 


Review 13 May 2019
Recommended by customer in NR28
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and installation of new domestic oil tank.
 
Cost: £1500
 
 
 
 


Review 8 May 2019
Recommended by customer in IP23
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit
Replacement heating oil tank.
 
Cost: £2040

"I could not ask for a more efficient service from the day 1 contacted the company to the completion of the work."
 
 
 
 
Team:
Brad Dylan
 
 
 


Review 8 May 2019
Recommended by customer in NR15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace oil tank
 
Cost: £1080

"Brilliant service - Well pleased"
 
 
 
 
Team:
Dean Dylann
 
 
 


Review 7 May 2019
Recommended by customer in IP29
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing oil tank and re-siting new metal one.
Encasing it in fire - retardant board. Taking away old plastic tank. Fitting new pipework to boiler and checking all.
 
Cost: £1920

"The two men worked really hard for 5 1/2plus hours. They were very polite and helpful, returning next day to make sure our neighbours gate fitted correctly. Cannot fault anything and would highly recommend. "
 
 
 
 
Team:
Dean Paul
 
 
 


Review 1 May 2019
Recommended by customer in NR20
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installed 11 supplied radiators and Magnaclean
 
Cost: £2759

"Great communication from company pre- and during work.
The workmen were prompt, friendly and helpful - a pleasure to have undertaking the job.
All work completed on time and house left clean."
 
 
 
 
Team:
Paul Joe
 
 
 


Review 15 Apr 2019
Recommended by customer in NR29
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace plastic tank with metal and make to standard regalion.
 
Cost: £1320

"The workmen very good cleaned up after would recommend them to anyone. "
 
 
 
 
 
 


Review 15 Apr 2019
Recommended by customer in PE37
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of domestic fuel tank.
 
Cost: £1140

"Efficient and professional service from initial inspection of site, to provision of quotation and final fitting. "
 
 
 
 
 
 


Review 8 Apr 2019
Recommended by customer in IP14
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual maintenance on oil fired boiler.
 

"Friendly, helpful service carried out on the date and time agreed. "
 
 
 
 
Team:
Danny
 
 
 


Review 3 Apr 2019
Recommended by customer in IP31
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carry out service and clean, and new parts required for boiler.
 
Cost: £95

"Company was very good kept to time they stated, and carry out a very good overhaul and service to boiler. "
 
 
 
 
Team:
Danny
 
 
 


Review 26 Mar 2019
Recommended by customer in IP25
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Oil boiler breakdown
 
Cost: £110

"Excellent service as usual from all staff involved. Phoned in at 8AM fixed by 3PM."
 
 
 
 
Team:
Danny
 
 
 


Review 25 Mar 2019
Recommended by customer in IP24
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler service.
 
Cost: £96

"Danny was superb. He looked into a time clock although working well now is old and may be unobtainable to replace. "
 
 
 
 
Team:
Danny
 
 
 


Review 21 Mar 2019
Recommended by customer in NR16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler repair.
 

"Excellent after sales and customer care, both from reception and service. "
 
 
 
 
Team:
Annette Danny
 
 
 


Review 7 Mar 2019
Recommended by customer in PE32
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service boiler
 
Cost: £95
 
 
 
 


Review 26 Feb 2019
Recommended by customer in IP31
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of new oil tank and fire screen.
 
Cost: £1500

"The company were very professional, before and during installation, keeping me informed throughout. "
 
 
 
 
 
 


Review 19 Feb 2019
Recommended by customer in NR11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual boiler service
 
Cost: £96

"Friendly, efficient and above all trustworthy"
 
 
 
 
Team:
Jim
 
 
 

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