R J Russell Decorators Ltd

Where reputations count.

477-481 Dumbarton Road
Clydebank
West Dunbartonshire
G81 4DT

Painter & Decorator

www.thepaintshopclydebank.com

Email This Business

Tel 0141 951 4577

Listed under: Painters & Decorators / Painting & Decorating

100% recommended Rating 9.8/100
11 reviews since 2016

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 11 reviews since 2016

Quality	9.6/10
The quality of the work was as expected and agreed

Tidy	9.9/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.9/10
The price represents value for money

Recent Reviews

" John and Gordon were very hardworking, polite and tidy. The work completed was to a fantastic standard and they were very thorough in their paint work. I would have no hesitation recommending R J Russ...." more

" Very meticulous work. Informed me of any issues as they arose and remedial work required to correct them. " more

" Good clean and pro service Banter and Jokes could be improved. " more

" Completed the job to a high standard and within the time scales and quote. " more

About Us
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Legal Name: R J Russell Decorators Ltd.

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Review 4 Oct 2019 Recommended by customer in G62 business R J Russell Decorators Ltd https://www.referenceline.com/painter_decorator-in-clydebank-rjrusselldecoratorsltd-60341

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Painting outside of house, fixing round windows. Painting garage and front wall to include wood work.

"John and Gordon were very hardworking, polite and tidy. The work completed was to a fantastic standard and they were very thorough in their paint work. I would have no hesitation recommending R J Russell decorators ltd to anyone and will only be too happy to use them again.
It is refreshing to find reliable tradesmen who you dont have to constantly chase that are reasonably priced and have a very high standard of work. "

Team:
John Gordon

Business Reply:

Thank you Roseanne for taking the time to leave your comments in respect of the recent job completed, We all at RJ Russell Dec appreciate them.

Ralph.

REPORT THIS REVIEW

Review 15 Jul 2019 Recommended by customer in G81 business R J Russell Decorators Ltd https://www.referenceline.com/painter_decorator-in-clydebank-rjrusselldecoratorsltd-60341

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Painting outside windows and doors and minor repairs to woodwork.

"Very meticulous work. Informed me of any issues as they arose and remedial work required to correct them. "

Team:
Big Gordon

Business Reply:

Thanks Bernadette for your recent five star review, it goes along way in maintaining the standards that we set when starting our businesses almost 3o years ago and no matter the size or cost of any project, standards will not dropped.

Regards Ralph.

REPORT THIS REVIEW

Review 27 May 2019 Recommended by customer in G82 business R J Russell Decorators Ltd https://www.referenceline.com/painter_decorator-in-clydebank-rjrusselldecoratorsltd-60341

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Prep and painting outside window sills downpipes and all.

"Good clean and pro service Banter and Jokes could be improved. "

Team:
Big John Gordon

Business Reply:

Thank you Mr W for leaving your 10/10 review.
I have had a word with the lads about improving there patter and jokes.
We look forward to being of service to you again in the future.
Regards Ralph.

REPORT THIS REVIEW

Review 23 Apr 2019 Recommended by customer in G15 business R J Russell Decorators Ltd https://www.referenceline.com/painter_decorator-in-clydebank-rjrusselldecoratorsltd-60341

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

External painter work.
See quote.

"Completed the job to a high standard and within the time scales and quote. "

Team:
Big John Gordon

Business Reply:

Thank you Natasha for taking the time to submit a review in respect of all internal and external works carried out at Cranog Care Home over Spring Time.

Regards Ralph.

REPORT THIS REVIEW

Review 18 Apr 2019 Recommended by customer in G15 business R J Russell Decorators Ltd https://www.referenceline.com/painter_decorator-in-clydebank-rjrusselldecoratorsltd-60341

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Internal rooms throughout, including wall boarding

"Carried out the work to a high quality standard"

Business Reply:

Thank You Natasha for the 100% review. We take these reviews very seriously as they help us maintain our high standard of workmanship and customer care.

Kind Regards

Ralph.

REPORT THIS REVIEW

Review 13 Nov 2018 Recommended by customer in G60 business R J Russell Decorators Ltd https://www.referenceline.com/painter_decorator-in-clydebank-rjrusselldecoratorsltd-60341

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Paint, paper, hall landing and stair

Team:
John Stewart

Business Reply:

Thank You Mr C for the five star review that you submitted to reference line regarding redecoration to your hall and stairs.

Regards Ralph Russell.

REPORT THIS REVIEW

Review 20 Mar 2018 Recommended by customer in G60 business R J Russell Decorators Ltd https://www.referenceline.com/painter_decorator-in-clydebank-rjrusselldecoratorsltd-60341

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Refurbish living room.

"Very very pleased."

Team:
John Ross

Business Reply:

Thank You Mr C for taking time to send a favourable review in respect of redecoration and associated works carried out to your living room, Its very much appreciated.

Regards Ralph Russell.

REPORT THIS REVIEW

Review 30 Mar 2017 Recommended by customer in G82 business R J Russell Decorators Ltd https://www.referenceline.com/painter_decorator-in-clydebank-rjrusselldecoratorsltd-60341

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Removed water damaged section of ceiling Re - sheeted entire entrance hallway ceiling filled, taped and applied 2 coats of emulation to ceilings and walls at Hallway and stairs.

Applied white coat and gloss to previously painted wood work at same.

Wasted all finished woodwork and removed all debris from site.

"Extra to the above removed bannister and moved small pieces of furniture for me. Great as I have mobility problems floor and stairs covered in sheeting carpets always hovered after work boss(Ralph) made several visits to check on process and did a final inspection the day after they finished to make sure I was happy with the work. Gordon, David were very friendly and cheerful and certainly went the extra mile. I can't praise them highly enough. Will recommend them to all my friends. A friend recommended the firm after recent work."

Team:
David Gordon

Business Reply:

Thank you for the five star rating submitted to Referenceline regarding painter and joiner works carried out to your hall and stairway.

Regards Ralph.

REPORT THIS REVIEW

Review 9 Oct 2016 Recommended by customer in G81 business R J Russell Decorators Ltd https://www.referenceline.com/painter_decorator-in-clydebank-rjrusselldecoratorsltd-60341

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Preparation to bedroom after water damage. Strip where required. Walls lined where required. Paper 1 wall and paint ceiling walls and woodwork.

"Very courteous, clean and tidy. Punctual and professional decorators."

Team:
John Stewart Gordon Odonnell

Business Reply:

Thank You Mrs C for submitting your reply to referenceline in respect of water ingress repair and redecoration to your Bedroom. These reviews help us to moneter how we preform and help us to improve on our procedures.

Regards Ralph.

REPORT THIS REVIEW

Review 3 Jun 2016 Recommended by customer in G60 business R J Russell Decorators Ltd https://www.referenceline.com/painter_decorator-in-clydebank-rjrusselldecoratorsltd-60341

Satisfaction Ratings


Quality	7/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supply materials
wallpaper
preparatory works
Apply 2 coats paint on ceiling undercoat
9 rolls wallpaper
To renew skirting

"Job well done. Good working men clean up after them. Date 10 November 2015."

Business Reply:

Thanks Barbara for your honest review submitted to referencencline in respect of works carried out at your home. We will use your review and score to improve on any of our procedures where required.

Thanks Again.

Ralph.

REPORT THIS REVIEW

Review 27 May 2016 Recommended by customer in G84 business R J Russell Decorators Ltd https://www.referenceline.com/painter_decorator-in-clydebank-rjrusselldecoratorsltd-60341

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

External woodwork including soffits and window frame varnishing.

"Workers were friendly and conscientious and good time keepers."

Business Reply:

Thank You Norman for your kind review submitted with regards to the external painting carried out at your place.

Regards Ralph.

REPORT THIS REVIEW

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