Boyle Decorators

Flat 1/R, 150 Byron Street
Dundee
Angus
DD3 6EN

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
99% recommended   Rating 9.6/10
274 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 274 reviews since 2008
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Was exceptionally pleased with the work done. Very precise and everything tidied up at the end of each day. Would have them back again and will do."   more
 
" Boyle Decorators where recommended to me by my kitchen fitter, having spent Significant time designing and choosing my new kitchen, I had high expectations for the final part of my project which wa...."   more
 
" We are return customers to Boyle decorating. Paul and his team are professional and reliable. Work is carried out to a high standard. Happy to recommend and we will continue to be returning customers...."   more
 
" Delighted with the finished work. Paul is very efficient, clean and tidy when working and would definitely recommend to others."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 93%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 93%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 8
agreed 13
arrived 8
Boyle 27
class 7
clean 12
courteous 11
decorating 6
Decorators 16
definitely 9
Delighted 10
disruption 7
efficient 13
Excellent 47
extremely 6
family 7
finish 6
finished 17
flexible 6
friendly 34
friends 15
Good 45
great 13
happy 25
helpful 18
highly 15
mess 6
painter 7
painters 7
Paul 60
pleasant 17
pleased 23
Polite 16
professional 33
punctual 10
quality 18
reasonable 8
recommend 41
recommended 15
recommending 7
reliable 15
result 8
satisfaction 6
satisfied 14
service 21
standard 35
team 13
tidy 30
trustworthy 9
working 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 5 Jun 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Several rooms decorated
2 bedrooms
Bathroom and ensuite
Dining room
Conservatory
Kitchen ceiling
Garage doors.
 
Cost: £2013

"Was exceptionally pleased with the work done.
Very precise and everything tidied up at the end of each day.
Would have them back again and will do."
 
 
 
 
Team:
Josh Paul
 
 
 


Review 6 May 2019
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Redecorate after fitting new kitchen
 
Cost: £910
 

"Boyle Decorators where recommended to me by my kitchen fitter, having spent
Significant time designing and choosing my new kitchen, I had high expectations for
the final part of my project which was the decorating!
Paul's work was carried out to a high standard, started and finished on the timescales quoted, furthermore we decided to vacate the property whilst this work was completed and in doing so trusted Paul with our house keys.
We arrived home to a newly decorated kitchen, left clean & tidy, very happy customer.
I thoroughly recommend Boyle Decorators and will most definitely be using them again!"
 
 
Team:
Paul
 
 
 


Review 2 May 2019
Recommended by customer in DD2

 I'm: Female 

 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Outdoor and indoor paintwork

"We are return customers to Boyle decorating. Paul and his team are professional and reliable. Work is carried out to a high standard. Happy to recommend and we will continue to be returning customers for our next decorating job."
 
 
 
 


Review 29 Apr 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wall papering hall and upstairs, painting ceiling upstairs, painting walls.
 
Cost: £300

"Delighted with the finished work.
Paul is very efficient, clean and tidy when working and would definitely recommend to others."
 
 
 
 
 
 


Review 18 Apr 2019
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1400

"Efficient, friendly and reliable
I will be using this company again soon"
 
 
 
 
Team:
Paul Josh
 
 
 


Review 14 Apr 2019
Recommended by customer in HS1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Front door revarnished. Hall, stairway and one bedroom repainted.
 
Cost: £655
 

"This was a difficult situation for all concerned. The work was done in my father's house and just after we agreed the job my father took ill and passed away some weeks later. Paul however was very sympathetic and accommodating. He did the work at short notice and did a fantastic job.

As well as that he proved to be extremely trustworthy as he had the keys for the house so that he could come and go at his convenience. As I do not live in the Dundee area and am unable to be there most of the time I can only say that all this was done with great confidence in this company and that has proved to be the case. They also provided all the materials required and saved me a lot of hassle.

I would highly recommend this company to anyone and only wish I lived closer to Dundee so that I could ask them to do my own house!
"
 
 
Team:
Paul and Frank
 
 
 


Review 11 Mar 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip wallpaper
Re-paper
Paint
Bathroom
 
Cost: £480

"Great work by Paul and team
Would highly recommend"
 
 
 
 
 
 


Review 4 Mar 2019
Recommended by customer in DD4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting of stone walls on the outside of my house
 
Cost: £315

"Exceed our expectations"
 
 
 
 
 
 


Review 4 Mar 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1360
 
 
 
 


Review 12 Nov 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting of bedroom ceiling, walls, skirting and window surround.
 
Cost: £560

"The painter arrived each day at the time agreed and worked well to a very high standard. I am very pleased with the finished job. "
 
 
 
 
 
 


Review 11 Oct 2018
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Outside paintwork and gutters.
 
Cost: £1000

"As usual professional and quality work from Boyle decorators. "
 
 
 
 
 
 


Review 26 Sep 2018
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting sitting room. Walls and ceiling. Papering one wall.
 
Cost: £485

"On short notice, did work in afternoon and same evenings. Bought flat and just moved in."
 
 
 
 
 
 


Review 3 Sep 2018
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
External painting of house; three wrongest iron gates, plus surrounds.
 

"Painter worked very well came when he said he would and left everything tidy each day. Friendly and polite."
 
 
 
 
Team:
Josh
 
 
 


Review 20 Aug 2018
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting of 3 rooms and windows outside.
 
Cost: £825

"Excellent work from Paul's team. Turned up when they said, they would and finished on time. Well done."
 
 
 
 
 
 


Review 3 Aug 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting doors and frames some emulsion work.
 
Cost: £440

"Delighted with work done. Painters all came with top displaying company would have no hesitation recommending them. "
 
 
 
 
Team:
Graeme Allan
 
 
 


Review 31 Jul 2018
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paul and his team soaped and papered our hall stairwell.
 
Cost: £880

"Absolutely excellent job from start to finish. Would have no hesitation in recommending Boyle
Decorators."
 
 
 
 
 
 


Review 14 Jun 2018
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Painting utility room, kitchen and hall also outside.
 
Cost: £1930

"Excellent work very friendly staff."
 
 
 
 
 
 


Review 29 May 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Interior painting:
Lounge/dining area, ceiling, walls and window frames.
Exterior painting: Window sills.
 
Cost: £870

"The painter arrived each day when he said he would and carried out the work extremely well.
I am very pleased with the end results."
 
 
 
 
 
 


Review 25 Apr 2018
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete decoration of 4 room attic conversion, we've recently completely.
 
Cost: £1500

"Good job completed by good guys.
Thank you."
 
 
 
 
Team:
Paul Tam
 
 
 


Review 26 Feb 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip wood chip.
3 walls to be prepared and lined with lining paper.
2 coats emulsion to ceiling walls.
Feature wall to be papered.
Woodwork, prepared undercoated and stained.
 
Cost: £895

"All work very professionally done.
Quality of the work very good.
Left room tidy and clean.
Best painters we've ever had."
 
 
 
 
 
 

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