F Cook & Sons

6 Callender Gardens
Dundee

DD4 6BP

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
100% recommended   Rating 10/10
39 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 39 reviews since 2018
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Fraser arrived promptly every day and has done a fantastic job redecorating my house, highly recommended"   more
 
" Fraser arrived each day at agreed time and just got on with the job. He shipped high areas for us painted, lined, wallpaper. Delighted with the finished wall stairs and landing. professional, courteo...."   more
 
" Fraser is a pleasant guy who gets on with the job. The outside doors to our building had been neglected over the years, and there was a lot of preparation work involved. We are very pleased with the f...."   more
 
" Fraser Cook did a fantastic job painting entire flat. Fast, clean work absolutely delighted with job and look forward to working with Fraser again in the future. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 97%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 92%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 92%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 2
agreed 4
arrived 8
attention 2
booked 2
building 2
clean 6
competitive 2
confirm 2
contact 2
Cook 6
definitely 4
Delighted 4
detail 2
efficient 2
ensured 2
Excellent 16
fantastic 3
finish 4
finished 5
Fraser 17
friendly 4
friends 2
future 3
Good 3
great 3
happy 6
hard 2
helpful 3
highly 8
himself 3
honest 2
just 2
man 2
neat 2
painter 4
painting 3
pleasant 4
pleased 3
polite 6
professional 7
quality 4
reasonable 3
recommend 11
satisfied 3
service 4
standard 5
tidy 11
working 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Dec 2019
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Redecorating whole house

"Fraser arrived promptly every day and has done a fantastic job redecorating my house, highly recommended"
 
 
 
 


Review 26 Nov 2019
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
lining paper, paint ceiling, coving and all surrounding paint 2 walls and wallpapers remainders. High 4m stairwell and paint staircase edge. Provided plain materials we provided patterned.
 
Cost: £550

"Fraser arrived each day at agreed time and just got on with the job.
He shipped high areas for us painted, lined, wallpaper. Delighted with the finished wall stairs and landing. professional, courteous and very tidy would definitely use again and would wait if he was booked up!"
 
 
 
 
Team:
Fraser
 
 
 


Review 17 Oct 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repainting exterior doors of building.
 
Cost: £350

"Fraser is a pleasant guy who gets on with the job. The outside doors to our building had been neglected over the years, and there was a lot of preparation work involved. We are very pleased with the final result, and would be happy for him to do more work for us in the future. "
 
 
 
 
 
 


Review 26 Sep 2019
Recommended by customer in TD14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Job was to paint entire 2 bedroom flat inc bathroom kitchen, hall, lounge area. walls, ceilings, woodwork - everything.
 
Cost: £670

"Fraser Cook did a fantastic job painting entire flat. Fast, clean work absolutely delighted with job and look forward to working with Fraser again in the future. "
 
 
 
 
 
 


Review 2 Sep 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting front door. Garage door, hand rail going upstairs inside window legs and frame. 2 outside windows frames and fascia. 2 sets of masonry paintings around windows.
 
Cost: £350

"Fraser turned up promptly each day and worked very conscientiously. He took pride in his work and completed all tasks neatly and efficient - no cleaning up needed.
He was friendly and helpful. (sorted out a wasps nest for me while painting upstairs wall)
I have no hesitation in recommending his service, and will use him again. "
 
 
 
 
Team:
Freser
 
 
 


Review 27 Aug 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Front door.
Brick work painted. Fence and gates.
 
Cost: £500

"Very reliable.
Good worker
Very pleased with work.
Would have him back if I needed a painter.
"
 
 
 
 
Team:
Fraser
 
 
 


Review 1 Aug 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paint living room:
Ceiling, walls and woodwork.
 

"Fraser was excellent. I'm very happy with the quality of his work, neatness and attention to detail. He arrived as agreed, worked throughout the day leaving things tidy behind him.
Personally he was easy and pleasant to talk to and deal with.
Absolutely recommend him and will have him back. "
 
 
 
 
 
 


Review 12 Jul 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting the exterior of my house.
 
Cost: £500

"I am very satisfied with the work done. "
 
 
 
 
 
 


Review 24 Jun 2019
Recommended by customer in DD8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painted eaves of house.
 
Cost: £320

"Excellent job.
Always on time.
Very nice man.
Very happy with his work. "
 
 
 
 
 
 


Review 18 Jun 2019
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting the outside of my house.
 
Cost: £690

"Mr.Cook made an excellent job of painting my house. His workmanship was excellent and I am delighted with his work which was thorough, careful and extremely neat and tidy.
I also found Mr.Cook to be honest, trustworthy, very helpful, pleasant and polite and I would highly recommend him. I'm a very happy customer!"
 
 
 
 
 
 


Review 1 May 2019
Recommended by customer in DD5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Living room redecoration:-
Strip Wood chip, Scrape flaking paint, Re-paint all woodwork and cornicing wallpaper 3 walls
 

"Job was completed as scheduled and on budget. Fraser has done work for us previously and we have more booked. Very good quality work and very tidy."
 
 
 
 
Team:
Ficook
 
 
 


Review 29 Apr 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paint bedroom walls and doors, ceiling and papered one wall
 
Cost: £270

"First class painter, cleared up after himself, arrived on time. Will use again"
 
 
 
 
 
 


Review 25 Apr 2019
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting outside wood on a semi detached chalet bungalow
 
Cost: £390

"On two fairly cold days, Fraser stayed cheerful, friendly and very professional. Work was first rate and we have no hesitation in recommending him."
 
 
 
 
 
 


Review 18 Apr 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Exterior painting of all wood including all hardwood windows, guttering facia's and soffits down pipes, front and back hardwood doors
 
Cost: £730

"Work completed in a quiet, professional manner, Workplace clean and tidy after each days work, Would highly recommend"
 
 
 
 
Team:
Fraser Cook
 
 
 


Review 10 Apr 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The work Fraser does is always outstanding, i have used him several times now and would never hesitate to recommend his work. I would never use anyone else i would always wait to until Fraser was available.

"Fraser's work is always superb, he is totally professional in every aspect of his work."
 
 
Team:
Fraser Cook
 
 
 


Review 20 Mar 2019
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting, papering hallway, TV room, bedroom and living room
 
Cost: £1500

"Fraser was very hard working, efficient and great value for money. His attention to detail was just great to see, this ensured the finish of all our rooms gave it the wow factor. I will miss Fraser, just a pleasure to have someone with such high standard, would highly recommend him."
 
 
 
 
 
 


Review 11 Mar 2019
Recommended by customer in DD2
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paint 2 bedrooms
 
Cost: £300

"Excellent Job
Started and finished
When said he would
Left the house very clean"
 
 
 
 
Team:
F Cook
 
 
 


Review 5 Mar 2019
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting hall and stairs including 5 new doors

"I have used Fraser before and he did a great job. This time he painted my stairs and hall (including 5 new doors). Again he did an excellent job, he comes when he says he will and doesn't leave any mess. If you are looking for a reliable painter who will do an excellent job for you I recommend you give Fraser a call. I definitely will be using him in the future"
 
 
Team:
Fraser
 
 
 


Review 23 Nov 2018
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting sitting room.
 
Cost: £240

"Fraser arrived at the time specified. He worked quickly and thoroughly. I was very impressed with the standard of his work and very competitive prices that I have asked if he would do more work for me after Xmas. Highly recommend him. "
 
 
 
 
 
 


Review 12 Nov 2018
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prepare newly fitted ceiling ready for painting.
Strip existing wallpaper/ prepare walls.
Hand new paper
Emulsion walls. Hang finished wall paper paint all wood work
"Decorate bedroom"
 
Cost: £450

"I choose F.Cook & Sons because of the ratings and recommendations on trusted traders website. Fraser contacted me and arranged to visit my property and we agreed on the date work required and quote. Fraser kept in contact with me as I was waiting on the joiner fitting the new ceiling, and he contacted me 1 week before to confirm date and time. Price quoted was extremely reasonable and he carried out other jobs in the bedroom to give it a better finish. The service provided was excellent from start to finish and the work done is of a very high standard. Fraser is a very friendly / polite hardworking tradesman and I would certainly recommend him to friends. I have arranged for Fraser to carry out other work next year.
Very pleased with work done. "
 
 
 
 
 
 

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