Graeme Allan Painters & Decorators

63 Hawick Drive
Dundee

DD4 0JY

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
100% recommended   Rating 9.8/10
54 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 54 reviews since 2015
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I am absolutely delighted with the work which has been done. Exceeded expectations."   more
 
" Graeme and Anna were both lovely people to talk to, and professional. They prepared the area well taking great care to project items in Site, and did a wonderful job. Would not hesitate to recommend. "   more
 
" I am very happy with the end result. Gracme and Juna work as a team, and this has been noted by one of my neighbours. They have done an excellent job. Gracme is about the most cheerful painter I have ...."   more
 
" Work was carried out. Efficiently and to a high standard. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 94%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 88%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 89%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 2
advice 3
Allan 5
Anna 7
approachable 2
Arrived 2
attention 2
care 2
certainly 3
clean 6
Cleaned 2
communication 3
definitely 2
delighted 2
detail 3
easy 3
excellent 10
explained 2
exterior 2
extremely 3
Fantastic 2
finish 2
finished 4
friendly 12
good 13
Graeme 16
great 5
happy 6
helpful 4
highly 6
materials 3
mess 3
people 3
Pleasant 4
pleased 4
professional 14
quality 4
really 4
recommend 8
recommended 4
reliable 8
service 4
standard 8
team 4
Thank 3
thorough 3
tidy 9
trustworthy 3
workers 3
working 5
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Jan 2020
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Had 2 rooms re-decorated i.e my bedroom and the room with my piano in it.
 
Cost: £1200

"I am absolutely delighted with the work which has been done. Exceeded expectations."
 
 
 
 
Team:
Graeme Anna
 
 
 


Review 3 Sep 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prepare (repair) + 2 coats paint on ceiling, cornices, skirting boards, door frame and window frames.
 
Cost: £650

"Graeme and Anna were both lovely people to talk to, and professional. They prepared the area well taking great care to project items in Site, and did a wonderful job. Would not hesitate to recommend. "
 
 
 
 
 
 


Review 30 Jul 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Exterior painter work on a 6 look of flats.
The painter work was done on the communal parts only. i.e windows, wooden panels, outside doors, fascia and bin store areas. Also external spiral stairs.
 
Cost: £2770

"I am very happy with the end result. Gracme and Juna work as a team, and this has been noted by one of my neighbours. They have done an excellent job. Gracme is about the most cheerful painter I have ever met. Very easy to get on with. "
 
 
 
 
Team:
Graeme Allan Anna Allan
 
 
 


Review 29 Jun 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripping wood chip from bedroom walls
Painting 3 walls and skirting board and radiator
Wallpapering 1 wall lining paper applied to all walls.
 
Cost: £1245

"Work was carried out. Efficiently and to a high standard. "
 
 
 
 
 
 


Review 30 May 2019
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painted one bedroom.
 
Cost: £300

"Gracme and his wife are very reliable and they have very good communication. The job was done when they said, explained what they were doing and why, and finished on time and within the quoted price. Very easy to have in my home. "
 
 
 
 
 
 


Review 3 Apr 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom, Hall and WC paint work.
 
Cost: £845
 
 
 
 


Review 28 Jan 2019
Recommended by customer in DD5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painted living room walls and ceiling. Also did some wallpapering in our back room.
 
Cost: £420

"Fantastic team. Pleasant, Professional and attention for detail. Arrived on time per quotation and job. Communication was great throughout."
 
 
 
 
 
 


Review 22 Jan 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting walls and woodwork and wall papering.
 
Cost: £1165

"Excellent workmanship. A pleasure to have Graeme and Anna in the house. First class professionals!"
 
 
 
 
 
 


Review 3 Jan 2019
Recommended by customer in DD6
 My Age: 60 - 69 
 I'm: Female 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripping paper and papering and painting large bedroom. Also painting inside of fitted wardrobe.
 
Cost: £2045

"Pleasant manner ease to have in house !
Works very hard.
Very particular about his work.
Would happily employ him again."
 
 
 
 
 
 


Review 16 Nov 2018
Recommended by customer in DD6
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £4000
 
 
 
 


Review 16 Nov 2018
Recommended by customer in DD6
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various internal painting.
 
Cost: £4000

"Good standard and professionalism. "
 
 
 
 
 
 


Review 3 Aug 2018
Recommended by customer in DD1
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting outside of bedroom wood on roof.
 
Cost: £385

"Very good service. "
 
 
 
 
Team:
Ammed
 
 
 


Review 4 Jun 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting exterior of 3-storey Victorian terrace house-windows, doors and stone works.
 
Cost: £3660

"I have used this firm for over 20 years and have always been pleased with their work Graeme and Allan are very welling to tackle thank minor "Extra" Thank for me."
 
 
 
 
 
 


Review 14 May 2018
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Preparing roof for paper.
Papering bedroom roof.
Papering bedroom wall.
 
Cost: £400

"Very good results."
 
 
 
 
 
 


Review 25 Apr 2018
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting and papering a bedroom.
 
Cost: £385

"Very professional.Very friendly.No mess.Cleaned up after.
Job done well within the time.Very pleased with his work. "
 
 
 
 
Team:
Graeme Allan
 
 
 


Review 28 Nov 2017
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various internal decoration works including sealer paint for ensuite bathroom.
 
Cost: £685

"Graeme Allan is always extremely professional and ensures the highest standards. He is very thorough and takes the utmost care in every detail of the work done.
Everything is of a very high quality. We have used his services before, have recommended him to others and will certainly employ this firm in the future. "
 
 
 
 
 
 


Review 29 Mar 2017
Recommended by customer in KY16
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £160

"Great work."
 
 
 
 
 
 


Review 28 Mar 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painted wood cladding and render an outside of move.
 
Cost: £650

"And everything we required to a high quality and on time."
 
 
 
 
 
 


Review 27 Mar 2017
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Interior:- Fill cracks throughout house paint hall, kitchen.

Exterior: Remove old paint and renew old eaves, soffits patio doors back door frame and panelling. Prepare and paint roller garage door, rear door and house back door plus 2 coats of flex, eggshell satin finish.
 
Cost: £2535

"An excellent job.
Very meticulous.
Always left everything neat and tidy.
A very pleasant couple to have working in and around the house."
 
 
 
 
 
 


Review 24 Mar 2017
Recommended by customer in DD8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Show All
 
 
Customer Review
 
Outside windows.
 
Cost: £1500

"Very good job, dependable people and friendly."
 
 
 
 
 
 

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