Tayside Decorators (Dundee) Ltd

32 Guthrie Street
Dundee
Angus
DD1 5BS

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
99% recommended   Rating 9.6/10
122 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 122 reviews since 2007
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We were so happy with the work carried out by Tayside decorators. The work was done to a very high standard. The painter who worked on the job was careful, tidy and very considerate can't recommend Ta...."   more
 
" The guys who carried out this job were very professional. They spoke to the service user who was having this done. They were very flexible working around him. "   more
 
" Although it took a while for me work to start, as the company were busy, once it did start progress was impressive. Our painter came every day until the work was done (6days) and produced excellent wo...."   more
 
" Work was completed to a high standard. Communication with the firm was excellent and they dealt with problems that arose with the plaster work very quickly. Very friendly service. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 97%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 93%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 97%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 77%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

careful 3
clean 5
cleaned 4
Communication 4
courteous 4
David 6
decorator 3
decorators 13
definitely 3
Delighted 5
difficult 3
easy 3
efficient 8
excellent 18
finish 8
finished 4
friendly 17
future 5
good 21
great 7
guys 6
happy 15
hard 3
having 4
helpful 9
highly 10
keeping 3
manner 3
mess 7
painter 4
Painters 5
pleasant 6
pleased 7
Polite 6
problem 3
problems 4
professional 14
progress 4
prompt 5
quality 9
really 4
recommend 14
recommended 6
reliable 3
service 11
standard 20
Stuart 6
Tayside 12
tidy 15
trustworthy 5
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Nov 2019
Recommended by customer in DD6
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Internal and external decoration; woodwork, tiles, wallpaper.
 
Cost: £5000
 
 
 
 


Review 24 Oct 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Smoothing down of walls, ceiling and doors. Then painting these surfaces.
 
Cost: £1350

"We were so happy with the work carried out by Tayside decorators. The work was done to a very high standard. The painter who worked on the job was careful, tidy and very considerate can't recommend Tayside decorators highly enough. "
 
 
 
 
 
 


Review 21 Oct 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 11 Oct 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Living room - papered and painted
Hallway painted
Bathroom painted
Bedroom painted
Kitchen painted
All woodwork painted.
 
Cost: £2394

"The guys who carried out this job were very professional. They spoke to the service user who was having this done.
They were very flexible working around him. "
 
 
 
 
Team:
Josh Brody
 
 
 


Review 11 Oct 2019
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Preparing, papering, and painting a bedroom including woodwork.
 
Cost: £2130

"Although it took a while for me work to start, as the company were busy, once it did start progress was impressive. Our painter came every day until the work was done (6days) and produced excellent work. The room was left immaculate when he was finished. There were no delays, no disruptions, no mess, and it cost exactly what the estimate said it would. The painting was done while we were at work and the company were completely trustworthy. We would use them again. "
 
 
 
 
 
 


Review 5 Sep 2019
Recommended by customer in DD3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripping wallpaper from the walls of the dining room, repairing plaster work and repapering with lining paper.
 
Cost: £1260

"Work was completed to a high standard. Communication with the firm was excellent and they dealt with problems that arose with the plaster work very quickly. Very friendly service. "
 
 
 
 
Team:
Alan David
 
 
 


Review 31 Jul 2019
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hallway including doors and walls
Kitchen wall spaces and 2 doors.
 

"Excellent work from a young painter. "
 
 
 
 
 
 


Review 21 Jul 2019
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
External painting of fence, gate and garage door
External painting of timber windows.
 
Cost: £1905

"A well run company where owner checks frequently on progress.
A friendly team who are courteous timeous and well skilled. "
 
 
 
 
Team:
David Stewart Allan
 
 
 


Review 8 Jul 2019
Recommended by customer in PH2
 My Age: 30 - 39 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painted exterior of house and garage.
 
Cost: £3211

"The guys were professional and thourough. Always cleaned up after themselves very considerate. Great job!
Highly recommended!"
 
 
 
 
Team:
David Stuart Stewart
 
 
 


Review 29 Jun 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bedroom decorated.
 
Cost: £726

"Good job done quicker than expected. "
 
 
 
 
 
 


Review 5 Jun 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip bathroom back in preparation for new bathroom installation. Then to return and fully decorate new bathroom.
 
Cost: £1301

"David arranged for Stuart to do all the work.
Stuart was prompt, friendly and Tidy. Delighted with the standard of decoration. David was superb organizing everything, helpful and attentive.
We needed to keep changing the start date due to issues in our bathroom and David was very patient and accommodating. "
 
 
 
 
Team:
Stuart David
 
 
 


Review 15 Apr 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting as study:-
Filling hole in ceiling following removal of central light.
Emulsion to walls after filling some cracks.
Preparation of wood work (fitted furniture) and application of woodstain.
 
Cost: £789

"A job well done by a team who are pleasant to have round the house. We have had work done by them on several occasions in the past and would happily use them again."
 
 
 
 
Team:
Stuart
 
 
 


Review 4 Feb 2019
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Internal and external decoration in a house in Tayport.
 
Cost: £1128

"Stuart did a great job, we are very pleased. Thank you!"
 
 
 
 
 
 


Review 16 Jan 2019
Recommended by customer in PH2
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decorating hall, stairs and landing.
 
Cost: £2856

"Work was completed well and within timescale agreed. Support was given to help. Facilitate other works that were required to complete the job, but not known at the start of the work. "
 
 
 
 
 
 


Review 5 Dec 2018
Recommended by customer
 
 
Satisfaction Ratings
 
Show All
 
 
Customer Review
 
Decorated a 3 bedroom flat.
 
Cost: £3017

"Very helpful and professional. I would recommend them. "
 
 
 
 
 
 


Review 26 Nov 2018
Recommended by customer in DD3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Redecorating two bedrooms
Removing existing wallpaper
Repairing damage
Hanging lining paper
Painting walls, doors and shirting's.
 
Cost: £2074

"The work was done to a very high standard with lots of care and attention to detail. Stripping the existing wallpaper was difficult to condition of walls but Alan was careful to avoid unnecessary damage. Alan was clean, tidy and courteous at all times and the finished rooms look really good. I would definitely use this firm again. "
 
 
 
 
Team:
Alan David
 
 
 


Review 15 Nov 2018
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
External paint work
154 Findhorn St Dundee
 
Cost: £1132

"No problems. "
 
 
 
 
 
 


Review 31 Oct 2018
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 23 Oct 2018
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repaint kitchen and dining room paint outside windows.
 
Cost: £183560

"Excellent service. "
 
 
 
 
 
 


Review 26 Sep 2018
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip walls of wallpaper, paper 2 walls, paint 3 walls, paint all woodwork.
 
Cost: £1376

"I find Tayside Decorators always reliable, efficient and professional. Any unforeseen problems are dealt with without any issues. I have used them for over a decade and recommend them highly. "
 
 
 
 
Team:
David Allan Stuart
 
 
 

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