Bob the Painter

35 Tawny Sedge
Kings Lynn
Norfolk
PE30 3PW

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
100% recommended   Rating Bob the Painter 9.4/100
26 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
 9.4 /10 Overall Rating 9.4/10
Based on 26 reviews since 2012
 
 
 
Quality 9.5/10 Quality Rating 9.5
The quality of the work was as expected and agreed
 
Tidy 9.4/10 Tidy Rating 9.4
There was little disruption and the site was left clear and tidy
 
Service 9.6/10 Service Rating 9.6
The team was friendly, helpful, considerate and professional
 
Value 9.1/10 Value Rating 9.1
The price represents value for money
 
 
 
Recent Reviews 
 
" I found Bob the Painter an excellent firm. He was honest, reliable, professional and worked really hard. I was very pleased with the finished work."   more
 
" Coving installer was recommended and was clean, efficient and reasonably priced. Decorating excellent. Painter was pleasant at all times, efficient and above all very clean. Work by both painter and c...."   more
 
" We thought Bob the painter worked professionally and was friendly and polite. We was very impressed with his work and will be inviting him back to decorate our dining room soon."   more
 
" We were very pleased with the work done by Bob. He was keen to complete the work to our satisfaction. He is personable. He is personable, trustworthy and we would definitely recommend him."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 96%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 88%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 96%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 80%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 58%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Bob 12
Coving 2
decorating 2
disruption 2
efficient 2
excellent 4
friendly 5
good 4
hard 2
helpful 3
laugh 2
leaving 2
Painter 7
pleasant 2
pleased 3
quality 2
Quote 3
recommend 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 29 Nov 2016
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Interior painting of bathroom and kitchen.
 

"I found Bob the Painter an excellent firm. He was honest, reliable, professional and worked really hard. I was very pleased with the finished work."
 
 
 
 
 
 

Review 15 Nov 2016
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Decorate hall, stairs upstairs landing - ceilings, walls, woodwork, one door.
 
 
 
 
 

Review 19 Apr 2016
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Strip existing wallpaper from walls. Fill and rub down cracks in walls. Finish walls to remove wall paper paste. Paint ceiling and new coving. Paint walls and woodwork similarly in built in wardrobe.
 

"Coving installer was recommended and was clean, efficient and reasonably priced. Decorating excellent. Painter was pleasant at all times, efficient and above all very clean. Work by both painter and coving installer excellent."
 
 
 
 
 
 

Review 29 Feb 2016
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Hall, stairs and landing fully decorated.
 

"We thought Bob the painter worked professionally and was friendly and polite. We was very impressed with his work and will be inviting him back to decorate our dining room soon."
 
 
 
 
 
 

Review 12 Jan 2015
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 

Review 11 Nov 2014
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 

"We were very pleased with the work done by Bob. He was keen to complete the work to our satisfaction. He is personable. He is personable, trustworthy and we would definitely recommend him."
 
 
 
 
 
 

Review 1 Oct 2014
Recommended by customer in PE38
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Exterior painting.
 

"“Bob the Painter” (Mr. Hearde) a very conscientious worker with a friendly disposition."
 
 
 
 
 
 

Review 26 Sep 2014
Recommended by customer in PE36
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Redecoration of garage door, window sill and front door and garage frames and fascia. Redecoration of bedrooms.
 

"No written quote, or break down of labour materials and vat. Verbal quote was given. Invoice also did not show break down, just total cost."
 
 
 
 
 
   Business Reply:
When mrs W sent the cheque to me she sent a lovely letter thanking me for working so efficiently & for being so helpful.
I don't understand why she has given me such a negative report!?
I only give a writtern quote if requested & the cost of materials & my labour is my business!
 

Review 27 Feb 2014
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repaint and touch up off a new property, and various tidying up.
 

"The work was very good, completed on time and to the price agreeded. Bob was very helpful and explained all the work and went out of his way to complete additional pieces to complete the overall look."
 
 
 
 
 
 

Review 19 Sep 2013
Recommended by customer in IP26
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 

"Bob the painter is a lovely, friendly chap, we had a laugh and I felt at ease leaving him in my house, when I was at work, my daughter had a laugh with him as well, he put my curtain pole up and also a picture for my daughter."
 
 
 
 
 
 

Review 26 Jul 2013
Recommended by customer in PE34
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very pleased"
 
 
 
 
 
 

Review 28 May 2013
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 

"Quote was considerably lower than competitors. Got job as NCC Trusted Trader and I was agreeably surprised at quality of workmanship. He came when he said he would both to quote and carry out work. Very satisfied."
 
 
 
 
 
 

Review 19 May 2013
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Decorating kitchen after new tiling, worktops sinks & hob including ceiling.
 

"Bob did the job very well and was a pleasant and easy to get on with person.
"
 
 
 
 
 
   Business Reply:
Bob was contracted to do this job by a kitchen company
 

Review 13 May 2013
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Re-painting garage doors(2), guttering facials and windows. Re-staining garage gate.
 
 
 
 
 

Review 9 May 2013
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Hall stairs and landing striping wall paper and paint.
 

"This area is the centre of the house. The disruption was kept to a minimum and the end result has made the area bright and airy."
 
 
 
 
 
 

Review 9 May 2013
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Kitchen decoration.
 

"Work to a very high standard."
 
 
 
 
 
 

Review 8 May 2013
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Bedroom, office, bathroom and on suite bathroom paint.
 

"Minimal disruption, areas now in good repair and freashed the whole area."
 
 
 
 
 
 

Review 24 Sep 2012
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Extremely helpful and carried the work out as required. Would not hesitate in using firm in the future. Would gladly recommend to other schools."
 
 
 
 
 
 

Review 23 Apr 2012
Recommended by customer in PE34
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Painting and decorating.
 

"Friendly likes a laugh, happy go lucky fellow."
 
 
 
 
 
 

Review 26 Mar 2012
Recommended by customer in PE33
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Strip wall paper Make good surface. Re-decorate - emulsion- sitting room. Gloss paint skirting borders.
 

"Bob was very efficient. Came at the time he stated- 8 a.m.0- and worked hard all day. He tidied up and vacuumed round every day before leaving."
 
 
 
 
 
 
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