Mike Poole Painter & Decorator

63 Broadmead Avenue
Northampton
Northamptonshire
NN3 2QX

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
100% recommended   Rating Mike Poole Painter & Decorator 10/100
5 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 5 reviews since 2015
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed
 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 10/10 Value Rating 10.0
The price represents value for money
 
 
 
Recent Reviews 
 
" Free quotation, talked me through what he would do and advised in certain areas to get the best results. Talked me through the price. When he arrived he was punctual and reliable. He protected everywh...."   more
 
" He kept me informed at every stage. I was so impressed with the completed work. Highly recommend this decorator. He’s easy to deal with and very reliable."   more
 
" Mike and his team were extremely professional, polite and efficient.Happy to recommend!"   more
 
" As it said on the tin - perfect"   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Mike 2
professional 2
recommend 3
reliable 2
Talked 2
advised 1
arrived 1
best 1
certain 1
certainly 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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1

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Review 15 Jan 2020
Recommended by customer in NN6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Excellent work, quality products, professional skilled honest and friendly.

"Free quotation, talked me through what he would do and advised in certain areas to get the best results. Talked me through the price. When he arrived he was punctual and reliable. He protected everywhere which made me feel at ease. He was clean and tidy throughout the whole job, hoovered after each day. He even cleaned me windows after the job was done. Pleased with the work he did and would recommend to anyone."
 
 
Team:
Mike poole
 
 
 

Review 23 Sep 2018
Recommended by customer in NN6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Mike recently decorated my bedroom to a very high standard. He hung wallpaper for a feature wall and treated Mould and repainted other walls.

"He kept me informed at every stage. I was so impressed with the completed work. Highly recommend this decorator. He’s easy to deal with and very reliable."
 
 
 
 

Review 15 Feb 2016
Recommended by customer in NN2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Hall Stairs & Landing

"Mike and his team were extremely professional, polite and efficient.Happy to recommend!"
 
 
 
   Business Reply:
Professional and polite highly recommend high standard finish and very tidy
 

Review 6 Oct 2015
Recommended by customer in NN28
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Hall, landing, lounge & dining room. All gloss and emulsion

"As it said on the tin - perfect"
 
 
 
 

Review 1 May 2015
Recommended by customer in NN4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Internal decorating

"Excellent work. Very professional. No hesitation in recommending Mike to anyone needing decorating. Will certainly use him again!"
 
 
 
 
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