Richard Wylie Painter & Decorator

2 Lubbock Place, Mundesley Road
North Walsham
Norfolk
NR28 0DA

Painter & Decorator

Listed under:  Painter - Exterior, Painters & Decorators / Painting & Decorating
98% recommended   Rating 9.7/10
45 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 45 reviews since 2013
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Richard is a diligent, clean and tidy worker. He gave advice as appropriate throughout the job, including allowing us to change our minds about colour schemes. Nothing is too much trouble and he was w...."   more
 
" Excellent professional decorating services. Flexible, considerate and polite throughout, accommodating our needs. Exceptionally clean and tidy. "   more
 
" Very happy with the work completed, which was to a very high standard."   more
 
" A thoroughly good job."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 97%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
based 2
bathroom 3
certainly 2
class 2
clean 9
decorated 2
decorating 3
definitely 2
diligent 3
Excellent 11
finish 4
Flexible 2
friendly 5
good 5
Great 4
happy 3
helpful 3
looks 2
lovely 2
need 2
paint 3
pleasant 3
pleased 5
polite 3
professional 9
quality 4
reasonable 2
recommend 7
recommending 2
reflected 2
Reliable 6
Richard 12
Richards 2
satisfied 2
service 4
services 3
standard 3
Thoroughly 2
tidy 6
totally 2
trouble 2
trustworthy 4
wallpaper 2
water 2
worker 2
Wylie 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Jan 2019
Recommended by customer in NR11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting of most rooms, including stairwell in an old Georgian farmhouse. Included, woodwork, ceilings and walls.
 
Cost: £5000
 

"Richard is a diligent, clean and tidy worker. He gave advice as appropriate throughout the job, including allowing us to change our minds about colour schemes. Nothing is too much trouble and he was willing to work around our daily routines. A true gentleman trader. I was particularly pleased that he uses water based paints, so there were no horrible smells. Richard completed the work in a timely manner and has offered to come back if there are any problems."
 
 
Team:
Richard Wylie.
 
 
 


Review 1 Nov 2018
Recommended by customer in NR28
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 5/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bedroom
Walls: Seal wallpaper. Emulsion woodwork: Finish in white gross
Hallway
Ceiling: Finish in white emulsion
Walls: Emulsion
Woodwork (6 dfs, 7ds, loft hatch, shirting, root)
Finish in white glass.
 
Cost: £1175
 
 
Team:
Richard
 
 
 


Review 17 Sep 2018
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To paint reception lobby
Studio corridor
Learning street
Classroom 1,2,3,4,5 feature walls.
 
Cost: £2035

"Excellent professional decorating services. Flexible, considerate and polite throughout, accommodating our needs. Exceptionally clean and tidy. "
 
 
 
 
Team:
Richard
 
 
 


Review 16 Mar 2018
Recommended by customer in NR10
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hall, stairs, landing.
To decorate ceiling, walls and wood work

Dining room
To decorate ceilings, walls and woodwork.
 
Cost: £1470

"Very happy with the work completed, which was to a very high standard."
 
 
 
 
 
 


Review 28 Feb 2018
No Recommendation by customer in NR11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downstairs wc.
Decorate ceiling and walls.
Bedroom.
Decorate ceiling, walls and wood work.
 
Cost: £710

"A thoroughly good job."
 
 
 
 
 
 


Review 13 Oct 2017
Recommended by customer in NR12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Burn off paint from studio ceiling. Generally prepare. Re-paint with water based. Dispose of waste.
 
Cost: £300

"I normally do all my own decorating but I had become allergic to a paint I had put on in a small space. I needed someone to take off the paint and replace with a water based emulsion. Richard arrived when arranged and finished early, which was reflected in the amended price. Richard was friendly, diligent and produce a lovely job in what was quite an awkward space.

This was in July. So sorry for the delay in completing this form.
It got buried."
 
 
 
 
 
 


Review 11 Sep 2017
Recommended by customer in NR28
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen
Paint ceiling and walls

Bedroom two and en suite
Paint ceiling and walls

Lobby
Paint ceiling and walls

Bedroom one and en suite paint ceiling and walls.

Exterior: re - stain 3 and door sets.
 
Cost: £1770

"Excellent work, carefully executed.
Richard was totally reliable and trustworthy and i have no concern in recommending him. "
 
 
 
 
 
 


Review 19 Aug 2017
Recommended by customer in NR28
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting of bedroom and ensuite, paint supplied by me
 
Cost: £400
 

"Great attention to detail, very accurately painted with an excellent finish.
Richard is courteous and trustworthy. I had no worries about leaving him when I went out.
Rooms left so clean afterwards I did not need to wipe over any surfaces, even in the bathroom!
Thoroughly recommend."
 
 
Team:
Richard
 
 
 


Review 16 Aug 2017
Recommended by customer in NR38
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom
Ceiling: ___
Walls: Strip make good. Apply 3 coats of emulation.
Wood work: Door side into PBW glass skirting and frame mahogany satin re-silicone kitchen and ensuite basin.
 
Cost: £430
 
 
 
 


Review 17 Jul 2017
Recommended by customer in NR28
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3xbenches
Scrape back, fill and generally prepare.
Apply 4 coats of stain/paint.
 
Cost: £300

"An excellent tradesman and a pleasant personality. "
 
 
 
 
 
 


Review 29 Jun 2017
Recommended by customer in NR28
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Exterior cheeks on 3 dormas to have 3 X coats of sudolins extra

Hire of tower Scaffold and roof ladder.
 
Cost: £515

"Mr Wylie's high standard of workmanship was reflected in a quality job from start to finish. I am very pleased with the end result and would definitely employ Mr Wylie in the future, and have no hesitation in recommending him to others. "
 
 
 
 
 
 


Review 10 Jun 2016
Recommended by customer
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen: Re-paint ceiling, walls, woodwork.
Bedroom one: Re-paint ceiling, walls, woodwork, paper feature wall.
Bedroom two: Repaint ceiling, walls, woodwork, paper feature wall.
 
Cost: £1530

"Excellent work very clean."
 
 
 
 
 
 


Review 23 Jun 2015
Recommended by customer in NR28
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Exterior conservatory, repair and make good rotten wood. Wipe down PVC. Paint soffett & doors & windows in sudolin superdec. White sandtex smooth to masonry panel.
 
Cost: £380

"Very satisfactory and pleasant to deal with. Will use their services again."
 
 
 
 
 
 


Review 22 Jun 2015
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To decorate property the quickly to get on market. Ceilings, walls and wood work. Take carpets up and dispose of an rubbish.
 
Cost: £2760
 
 
 
 


Review 27 Mar 2015
Recommended by customer in NR28
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bedroom ceiling: paint 2 coats walls: upper prepare previously papered surface above deeds. Apply 2 coats. Lower: prepare apply 2 coats, woodwork: finish in white sutin.
 
Cost: £370

"An excellent job very helpful. Obliging. Would recommend to anybody. Will be using again."
 
 
 
 
 
 


Review 25 Feb 2015
Recommended by customer in NR12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip walls, paint ceilings, prep walls and paint all woodwork in 9 rooms.
 
Cost: £5155

"A very professional, friendly service. I would recommend them to anyone."
 
 
 
 
 
 


Review 12 Jan 2015
Recommended by customer in NR28
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Exterior prepare, undercoat and double gloss gutters, fascia, windows surrounds, garage door and frame. Prepare, apply 3 coats of sadolins to fascia, soffitts, joinery. Masonry paint to conservatory and porch.
 
Cost: £1120
 
 
 
 


Review 29 Oct 2014
Recommended by customer in NR26
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rub down varnish board ceiling, apply specialist primer and bring up to a painted white finish. Remove dido rail, make good, paint walls. Bring up varnished door, windows, skirt, to painted finish. Paint varnished fire surround and mirror.
 
Cost: £940

"Richard was fantastic! He did a fantastic job even though the job was fiddly because of a varnished ceiling. Very friendly, professional and my room now looks great! I highly recommend him."
 
 
 
 
 
 


Review 29 Sep 2014
Recommended by customer in NR11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Exterior. Generally prepare, spot prime bare wood, undercoat and gloss woodwork using exterior grade paint 2 year guarantee left on my work.
 
Cost: £820
 
 
 
 


Review 25 Jun 2014
Recommended by customer in NR28
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting exterior fascia & soffit and oil to cedar boards on dorma windows. Two side doors and frames.
 
Cost: £680
 
 
 
 

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