Rae Painters & Decorators

Wellbrook, 23 Sun Street
Stranraer
Dumfries & Galloway
DG9 7JL

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
100% recommended   Rating 10/10
7 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 7 reviews since 2018
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Doughe is always a professional worker, reliable and trustworthy. "   more
 
" Tidy and reliable good quality work easily contactable. "   more
 
" P.S also wood-stain garage door 2 coats I am pleased with their work The firm has been our painters since we came here to live. P.S I cannot quite remember the date of the first time they came....."   more
 
" Good work, have used before. Would recommend. Quite happy to leave in house while we went out. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

excellent 2
good 2
pleased 2
quite 2
recommend 2
coats 1
contactable 1
decorating 1
disruption 1
door 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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1

Budget:  


Review 13 Jan 2020
Recommended by customer in DG8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting interior of village hall. Supper room and kitchen.
 
Cost: £1600

"Doughe is always a professional worker, reliable and trustworthy. "
 
 
 
 
Team:
Douglas Johny
 
 
 


Review 21 Nov 2019
Recommended by customer in DG9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Interior decoration.
 

"Tidy and reliable good quality work easily contactable. "
 
 
 
 
Team:
Douglas Rae Johnny Rae
 
 
 


Review 14 Aug 2019
Recommended by customer in DG9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting exterior of villa/garage etc
Prepare and paint of all walls
Chimneys window surrounds out house 2 coats of masoniry paint and prepare wood metal work and underside glass same.
 
Cost: £2800

"P.S also wood-stain garage door 2 coats
I am pleased with their work
The firm has been our painters since we came here to live.

P.S I cannot quite remember the date of the first time they came. "
 
 
 
 
Team:
Douglas Rae Johnny
 
 
 


Review 25 Mar 2019
Recommended by customer in DG9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting walls ceiling and skirting boards.
 

"Good work, have used before. Would recommend. Quite happy to leave in house while we went out. "
 
 
 
 
 
 


Review 4 Dec 2018
Recommended by customer in DG9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting lounge, kitchen bathroom and back hall.
 
Cost: £950

"Great job done quickly and tidily with very little disruption. Friendly, helpful team. Would highly recommend. "
 
 
 
 
Team:
Dougie Rae Johnny Rae
 
 
 


Review 23 Oct 2018
Recommended by customer in DG9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting and wallpapering 2 rooms and also smaller job in utility room. Included in price was all preparation in 3 areas described.
 
Cost: £2470

"Excellent standard of work as usual. We always use Douglas and Johnny Rae for our painting and decorating jobs. "
 
 
 
 
Team:
Douglas Rae Johhny Rae
 
 
 


Review 11 Oct 2018
Recommended by customer in DG9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prepare work on paint work. Apply paint to both business properties walls, window surrounds and doors.
 
Cost: £1200

"A excellent job a very professional father and son working well together. I am very pleased with the results of the job. "
 
 
 
 
Team:
Dougie Johnny
 
 
 

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