Millennium Pest Control Ltd

Unit 4, Willow Farm
Allwood Green
Diss
IP22 1LQ

Pest Control

Listed under:  flea fumigation, Pest Control, Wasp nest removal
100% recommended   Rating 9.8/10
8 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 8 reviews since 2017
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent work and service."   more
 
" Great service, But my appointment was supposed to be an am appointment, by 1 pm I rang the company to find out what was happening and there was a technician here within the hour, Very busy I assumed. ...."   more
 
" Jason went above and beyond to help us find a solution to our pest problem, having only 1 person to deal with made it much easier as he knew the problem inside out and we didn't have to repeat ourselv...."   more
 
" Very happy with all work carried out. And have done already."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 80%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Highly 2
pleased 2
problem 2
recommended 2
service 4
(Tony) 1
access 1
accommodating 1
advice 1
advise 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 11 Feb 2019
Recommended by customer in IP22
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Treatment and eradication of wasps nest.
 
Cost: £80

"Excellent work and service."
 
 
 
 
 
 


Review 8 Feb 2019
Recommended by customer in IP23
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To remove a wasp nest from my garage.
 
Cost: £66

"Great service, But my appointment was supposed to be an am appointment, by 1 pm I rang the company to find out what was happening and there was a technician here within the hour, Very busy I assumed. Very pleased with the service."
 
 
 
 
Team:
Dan
 
 
 


Review 30 Jan 2019
Recommended by customer in PE30
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Contracted by our head office to clean pest infested areas, set bait traps, investigate and follow up.
 

"Jason went above and beyond to help us find a solution to our pest problem, having only 1 person to deal with made it much easier as he knew the problem inside out and we didn't have to repeat ourselves. Jason cleaned the areas effected efficiently, quickly and to very high standards. He gave us good advise on our problem and even spoke to our maintenance dept to explain the issues for us. Highly recommended and would happily deal with the company again. "
 
 
 
 
Team:
Jason
 
 
 


Review 25 Jan 2019
Recommended by customer in PE36
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Routine for rat and mice and proofing work.
 
Cost: £450

"Very happy with all work carried out.
And have done already."
 
 
 
 
Team:
Jason
 
 
 


Review 6 Mar 2017
Recommended by customer in NR6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Initial assessment and up to 3 visits through broadland district council.
 
Cost: £32

"Highly recommended:

Dan was very accommodating when I forget he was coming and he called me. He arranged to call back that day going to another call nearby first.

He was very knowledgeable and investigated thoroughly. He left plenty of poison down in my roof just in case they returned.

He followed up a few weeks later to cheek all was well. A polite young man and very respectful of my home and that he was providing a service. I am delighted with the service received.

"
 
 
 
 
 
 


Review 22 Feb 2017
Recommended by customer in NR26
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Identify the vermin. Located access points and put down bait.
 

"Very Prompt, early in fact. Very pleasant gentleman (Tony) smart, knowledgable. Listened and dealt with the problem. I clarified access points & gave advice."
 
 
 
 
Team:
Tony B
 
 
 


Review 13 Feb 2017
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mice in loft etc.
 

"Two young men very friendly and helpful was very pleased of phoned up to tell the company."
 
 
 
 
 
 


Review 13 Feb 2017
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of wasp nest in roof void.
 
Cost: £31

"A very efficient service.
First class!"
 
 
 
 
 
 

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