KC Plumbing & Decorating Services

Where reputations count.

44 Chantry Lane
Necton
Norfolk
PE37 8ET

Plumber

www.kcplumber.co.uk

Email This Business

Mobile 07871 993 160

Listed under: Bathrooms / Bathroom Fitters / Bathroom Installers, Painters & Decorators / Painting & Decorating, Plumbers / Plumbing, Plumbing Specialists, Radiators, Tilers / Tiling / Grouting

100% recommended Rating 9.9/100
175 reviews since 2014

Satisfaction Ratings

Overall Rating	9.9 /10
Based on 175 reviews since 2014

Quality	9.9/10
The quality of the work was as expected and agreed

Tidy	9.9/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.8/10
The price represents value for money

Recent Reviews

" Karon was a very good worker and very present. Her work was of a very good standard and I would recommend her to anyone." more

" Very helpful from start to finish Highly recommend and will certainly use again." more

" We are absolutely delighted with the work that Karen had done for us. So much so that we have asked her to decorate our conservatory next! Karen and Michelle were very friendly and helpful, kept the ...." more

" A job well done I am really pleased with the way Karen worked would recommend her to anyone." more

About Us
Information provided by the business
Legal Name: Karen Craig.

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Review 26 Sep 2022 Recommended by customer in PE37 My Age: 70 + My level of experience of similar services: Below Average I haven't used this business before business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace toilet cistern

Cost: £200

"Very helpful from start to finish
Highly recommend and will certainly use again."

Team:
Karen Craig

REPORT THIS REVIEW

Review 26 Sep 2022 Recommended by customer in IP25 My Age: 70 + My level of experience of similar services: Average I have known this business: Under 1 year business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Prepare all areas paint ceiling walls and wood. Decorate bedroom paint radiator

"Karon was a very good worker and very present.
Her work was of a very good standard and I would recommend her to anyone."

Team:
Karen

REPORT THIS REVIEW

Review 23 Sep 2022 Recommended by customer in PE37 business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Paint entrance hall, stairs and landing - including loft hatch, banister and cupboard under stairs
Paint downstairs cloakroom

Cost: £1077

"We are absolutely delighted with the work that Karen had done for us. So much so that we have asked her to decorate our conservatory next!
Karen and Michelle were very friendly and helpful, kept the place clear and tidy at the end of each day and the work has been completed to the highest professional standard. Thanks. "

Team:
Karen

REPORT THIS REVIEW

Review 22 Sep 2022 Recommended by customer in IP25 My Age: 70 + My level of experience of similar services: Average I have known this business: Under 1 year business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Remove outside blistered and flaking plastic window sill coating and remove glue. repaint sill.

"A job well done I am really pleased with the way Karen worked would recommend her to anyone."

REPORT THIS REVIEW

Review 1 Sep 2022 Recommended by customer in PE15 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I have known this business: 1 - 5 years business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Repaired and repainted side door to garage.

Cost: £382

"This is the third time that we have used Karen and Michele. As before an excellent job done. In fact Karen did the job two weeks before her original start date. An A1 company and people. Can�t praise them enough. Would highly recommend."

Team:
KC Plumbing and Decorating Services

REPORT THIS REVIEW

Review 21 Aug 2022 Recommended by customer in PE15 I'm: Male I have known this business: Under 1 year business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Rendering repair and complete paint job of bungalow.

Cost: £1600

"We�ve used KC Plumbing and Decorating before. Both jobs were completed to the highest standard by Karen and Michele. The jobs were done for my elderly mum and Karen was especially considerate as my mum has Alzheimer�s. We would certainly recommend them and use them again if required."

Team:
Karen and Michele

REPORT THIS REVIEW

Review 29 Jun 2022 Recommended by customer in PE32 business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Decorate lounge

Cost: £490

"Very tidy work room looked fresh and modern.
Professionals we have used many times."

REPORT THIS REVIEW

Review 28 Jun 2022 Recommended by customer in IP25 My Age: 60 - 69 My level of experience of similar services: Beginner business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replaced toilet fill valve.

Cost: £77

"Very happy with Karen's work, came on time and finish work within the hour."

REPORT THIS REVIEW

Review 4 Apr 2022 Recommended by customer in NR19 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I haven't used this business before business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Cistern would not stop water running and fitting a new shower

Cost: £178

"Punctual and pleasant"

REPORT THIS REVIEW

Review 30 Mar 2022 Recommended by customer in RE37 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I haven't used this business before business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Replace basin tap and tiled splash back. Painted walls and fitted new windows!!!

"Smallest room but big impact"

REPORT THIS REVIEW

Review 25 Mar 2022 Recommended by customer in PE37 My Age: 60 - 69 My level of experience of similar services: Average I haven't used this business before business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Dismantle bathroom toilet, fit new syphon and water inlet valve and pan rubber sealing washer.

Cost: £130

"Work carried out at time and date promised and in efficient manner"

Team:
Karen Michelle

REPORT THIS REVIEW

Review 26 Dec 2021 Recommended by customer in NR9 My Age: 70 + I'm: Male My level of experience of similar services: Average I haven't used this business before business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Redecorating a kitchen and utility room. This included some minor repairs and some specialist paint.

Cost: £1213

"Karen prepared meticulously and her attention to detail impressed us greatly. She gave us regular updates and discussed snags and options, and the finished job was everything we had hoped for. She was very neat and tidy in her work and cleared away every afternoon so we could use the kitchen. She is very friendly and accommodating and we happily recommend her!"

Team:
Karen

REPORT THIS REVIEW

Review 26 Dec 2021 Recommended by customer in IP25 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I haven't used this business before business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Change sink mixer in kitchen
Change syphon unit and cistern lever and close coupled plate and washer in toilet

Cost: £295

"Karen and Michelle were excellent, on time, and dealt with a difficult job professionally. Would use them again if needed"

Team:
Karen Michelle

REPORT THIS REVIEW

Review 26 Dec 2021 Recommended by customer in IP25 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I haven't used this business before business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Redecorate lounge

Cost: £613

"Very professional and throughout, punctual and left the room spotless.
Pleased and friendly would definitely use again.
"

Team:
Karen Craig

REPORT THIS REVIEW

Review 15 Nov 2021 Recommended by customer in FK1 My Age: 40 - 49 I'm: Male My level of experience of similar services: Average I haven't used this business before business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

- 6 days work - Paint ceiling, walls & skirtings in Lounge, 2 bedrooms and hallway - Strip/repair around fireplace in Lounge and make good any plaster.

Cost: £1085

"My parents were moving into Sheltered Accommodation and due to circumstances that weren't within our control, we had a finite time period for the work to start & get completed (10 day all in period).

Having contacted the company on the trusted trader site, from the very start they were prompt in reverting back, and honest in what they could provide & achieve within the specified timescale.

We managed to get keys so the job could not just be priced up, but also to ascertain if it could be completed before carpets were being installed.

Michele was clear, accurate and honest about what could be achieved in the time scale, and critically to a standard that they expect would expect and we would be happy with.

We were always informed if there were any snags, issues or changes, and were aware that the hallway would likely not get completed, due to the amount of painting that was required due to a previous tenants severe smoking, and nicotine damage to walls/ceilings.

Karen went far and above what we would have ever expected,and Michele very kindly offered an additional day as well.

The result was that all four rooms were complete within the timescale, to the highest of specifications, the property was once again fresh, and when the carpets were laid, my parents were (and still are) over the moon, after living in a property where they couldn't even open their windows for over five years.

Karen & Michele have been a pivotal part of the jigsaw puzzle in ensuring my parents move (at the age of 82 & 78) has been as smooth as possible and they absolutely love their new home.

I wouldn't hesitate to recommend their services to others. Not only do they take immense pride in their work, but it is very reasonably priced and they can be proud of their business.

Thank You!"

Team:
Michele & Karen

REPORT THIS REVIEW

Review 8 Nov 2021 Recommended by customer in PE32 My Age: 70 + My level of experience of similar services: Average I have known this business: 5 - 10 years business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Decorate kitchen/diner

"Tidy job good finish. Have used Karen several times. Always punctual and polite. Always leaves house tidy at end of the day."

Team:
Karen

REPORT THIS REVIEW

Review 21 Oct 2021 Recommended by customer in NR18 business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Paint external windows and doors.

"This is the third occasion we have used Karen services. She did a great job on our badly needed windows and doors, very please with result."

REPORT THIS REVIEW

Review 4 Oct 2021 Recommended by customer in NR4 My Age: 30 - 39 I'm: Female My level of experience of similar services: Experienced I have known this business: 1 - 5 years business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

All hallways (including bannister woodwork) painted in a townhouse.

Cost: £1650

"Karen's decorating skills are fantastic and our hallways were finished to a high standard. Karen ensured that everything was left clean and tidy after each day and is always friendly and polite highly recommended!"

REPORT THIS REVIEW

Review 14 Sep 2021 Recommended by customer in PE37 My Age: 50 - 59 I'm: Female business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Plumbing jobs

"Karen responded quickly and completed the jobs to a high standard."

REPORT THIS REVIEW

Review 7 Sep 2021 Recommended by customer in PE37 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I haven't used this business before business KC Plumbing & Decorating Services https://www.referenceline.com/plumber-in-necton-kcplumbingdecoratingservices-60013

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Wall papering x 2 walls

"Professional and completed work timely.
Very pleasant and helpful"

Team:
Karen Michelle

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