Michael Stewart Plumbing

High Mount, Craignair View
Dalbeattie
Dumfries and Galloway
DG5 4EQ

Plumber

Listed under:  Oil fired boiler - Plumbing, Plumbers / Plumbing
100% recommended   Rating 10/10
6 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 6 reviews since 2018
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent workmanship carried out quicly and efficiently with no mess. Michael is 100% reliable and will always turn out quickly in an emergency. Highly recommended. "   more
 
" I have described the job details above."   more
 
" Friendly and helpful, thanks. "   more
 
" I was very impressed with Michael Stewart. He was as industrious and successful as he was pleasant and courteous. I would without hesitation recommend him to others."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

courteous 1
Friendly 1
helpful 1
impressed 1
industrious 1
Michael 1
pleasant 1
recommend 1
Stewart 1
successful 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 21 Mar 2019
Recommended by customer in DG5
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplying and fitting new oil fire combi-boiler and removing and disposing of old boiler. Also general plumbing work and repairs over many years.
 

"Excellent workmanship carried out quicly and efficiently with no mess.
Michael is 100% reliable and will always turn out quickly in an emergency.
Highly recommended. "
 
 
 
 
Team:
Michael Stewart
 
 
 


Review 16 Mar 2019
Recommended by customer in DG5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I have had several jobs done by Michael Stewart plumbing as I manage 12 Holiday houses. he always turns up as soon as he can and often at a moments notice. He laways carries out the work to a good standard, and all my house owners are happy with the results. The latest job involved two visits to house in Rockcliffe to fix a broken plug mechanism. He advised us on the cheapest option and then carried out the work satisfactorily. The price charged included two trips out to Rockcliffe and two hours work, phonecalls etc.
 
Cost: £100
 

"I have described the job details above."
 
 
Team:
Michael Stewart
 
 
 


Review 15 Mar 2019
Recommended by customer in DG5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New bathroom
 
 
 
 
 


Review 10 Aug 2018
Recommended by customer in DG7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fixed leak in central heating water pipe-out of hours call-out.
 
Cost: £80

"Friendly and helpful, thanks. "
 
 
 
 
 
 


Review 19 Jun 2018
Recommended by customer in DG5
 My Age: 40 - 49 
 My level of experience of similar services: Experienced 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Both toilet cisterns were in need of repair, the flushes not working properly.
 
Cost: £190

"I was very impressed with Michael Stewart. He was as industrious and successful as he was pleasant and courteous. I would without hesitation recommend him to others."
 
 
 
 
 
 


Review 15 May 2018
Recommended by customer in DG11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit outside gap.
Change pipes to shower.
Fit new stopcock.
Lag all pipes.
 
Cost: £375
 
 
 
 

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