AF Plumbing

21 Sherwood Crescent, Lockebie
Dumfries
Dumfries & Galloway
DG11 2DY

Plumber

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Plumbers / Plumbing, Tilers / Tiling / Grouting
100% recommended   Rating AF Plumbing 9.9/100
12 reviews since 2021
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 12 reviews since 2021
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.9/10 Value Rating 9.9
The price represents value for money
 
 
 
Recent Reviews 
 
" Great service as usual from AF Plumbing. Friendly and reliable and job completed to a high standard. Very competitive price. Would highly recommend."   more
 
" ⭐⭐⭐⭐⭐ Highly Recommend AF Plumbing! I can’t recommend AF Plumbing highly enough! Their work is always carried out to a very professional standard, with great atte...."   more
 
" Alan has carried out a couple of plumbing jobs for us, he responses quickly, comes and gives you a quote and then gets the job done at a time to suit you. The best tradesman we have had for a long ti...."   more
 
" When contacted alan was prompt in organising a time to come and have a look at the works and also came on the time previously agreed, he explained the works he was about to do and also answered all t...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
AF 2
Alan 3
Allan 4
clean 2
ensure 2
expected 2
Fantastic 2
Friendly 4
good 4
Great 2
helpful 3
highly 6
needed 3
Plumbing 3
previously 2
prompt 2
properly 2
quickly 2
quote 2
Reasonable 2
recommend 8
reliable 4
service 2
standard 2
tidy 3
tradesman 2
worker 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Oct 2026
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Several jobs completed. Repairs to taps, shower screen replaced etc

"Great service as usual from AF Plumbing. Friendly and reliable and job completed to a high standard.

Very competitive price. Would highly recommend."
 
 
Team:
Allan Farrell
 
 
 

Review 13 Oct 2026
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Various plumbing works carried out at my place and work and at home.

"⭐⭐⭐⭐⭐ Highly Recommend AF Plumbing!

I can’t recommend AF Plumbing highly enough! Their work is always carried out to a very professional standard, with great attention to detail and a real pride in what they do. They are reliable, professional, and take the time to ensure every job is completed properly.

It’s great to find a company that takes such care in their work and delivers such a high standard of service. If you’re looking for a trustworthy, professional plumber who takes pride in their work, I would highly recommend AF Plumbing without hesitation.

Fantastic service and excellent workmanship from start to finish! 👏🔧"
 
 
Team:
Allan Farrell
 
 
 

Review 25 Sep 2025
Recommended by customer in DG12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Alan replaced taps in our hand wash sink and fixed a leak in one of our toilets.

"Alan has carried out a couple of plumbing jobs for us, he responses quickly, comes and gives you a quote and then gets the job done at a time to suit you. The best tradesman we have had for a long time, honest and good at his job. He shops around to get the best value for any parts that he may need for the job to keep costs down as we are a charity."
 
 
Team:
Alan
 
 
 

Review 4 Apr 2025
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Stopcock had stopped working and Alan was contacted to assist. Alan noticed the stopcock was no longer in functioning use and called Scottish water so that the water could be turned off from the outside tap for the street, all neighbours affected were informed and the water was switched off the next day so Alan could complete the works, stop cock was replaced and also into a more accessible area. Pipes were then moved to give it a tidier look. Alan ran checks throughout the works for water flow to see if there were any issues, everything ran smoothly. Alan then at the end of the works got me to check the water pressure to see if it was upto a good standard on my end. All rubbish and waste was tidied by Alan before he left.

"When contacted alan was prompt in organising a time to come and have a look at the works and also came on the time previously agreed, he explained the works he was about to do and also answered all the questions I asked him, very informative throughout which I was impressed with. The works were done quicker than I expected and i now have asked Alan to price up the next works I have planned. Reliable and Approachable for any queries and advice I asked for the upcoming jobs and also for the works he had just undertaken.
Kept my house tidy and kept me informed if anything goes wrong or I find something I’m not happy with just to give him a ring."
 
 
Team:
Alan
 
 
 

Review 29 Mar 2025
Recommended by customer in DG12
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
All plumbing work associated with my new kitchen being fitted.

"Allan was super, he had been organised for us by the guys who were fitting our kitchen. Came at the start and again at the end to fit our new sink and plumb in dishwasher. Very helpful, sorting out additional fittings that had not been supplied and explaining how he needed to fit things to ensure our fancy tap worked properly. We had an issue with the dishwasher, which Allan came back to check for us, but it was a fault with the appliance. But he took the time to come and check and then check in again if we had managed to get it sorted with Beko. Very good would use again and recommend."
 
 
Team:
Allan Farrell
 
 
   Business Reply:
Thank you for nice words

Kind regards
 

Review 22 Mar 2025
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bathroom suite fitted. New toilet, hand-wash basin, radiator and tap.

"Allan was very friendly and helpful. He was very good at communicating to us regarding the job, when he was coming and what was still needing done. Before the job, he was also very good at advising what products to buy to go better with what we already had. He was always on the other end of the phone when we needed him. He was very efficient, done the job with good time and very tidy worker."
 
 
Team:
Allan Farrell
 
 
   Business Reply:
Thank you very much for your positive feedback , glad you are happy with your bathroom refurb

Kind regards

AF Plumbing
 

Review 22 Mar 2025
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Helped sort two radiators and changed a tap

"Quick clean worker, came when he said he would and completed the work with in the desired time allocated. Would recommend and shall certainly use again"
 
 
Team:
Allan Farrell
 
 
   Business Reply:
Thank you for nice words

Kind regards

AF Plumbing
 

Review 10 Jul 2021
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
* Considerable noise produced by water use throughout the house.
* Replacement of both plug fitting
* Replacement of shower
 

"First problem of noise of water pipes - having been told of various reasons for this, Mr. Farrell solved this problem much more quickly than I expected.
Return visit to sort plug for bath and shower - very quickly and efficiently done.
I was very pleased with all of the work done."
 
 
 
 
Team:
Allan Farrell
 
 
   Business Reply:
Thank you for nice words

Kind regards

AF Plumbing
 

Review 24 Jun 2021
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fixed leak under the kitchen sink and installed a new kitchen tap.
 

"This company was very reliable and prompt, fitted in around my schedule, couldn't ask for anymore.
Very friendly, clean and tidy on completion of work.
Reasonable charges.
Highly recommend."
 
 
 
 
Team:
Allan
 
 
   Business Reply:
Thank you for nice words

Kind regards

AF Plumbing
 

Review 10 May 2021
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supplied and fitted 2x2 port Drayton zone valves on central heating. Old Valves were sticking and leaking.
 

"I did not ask for a quote as I had previously used the company and had found them very reasonable."
 
 
 
 
Team:
Allan Farrell
 
 
   Business Reply:
Thank you for nice words

Kind regards

AF Plumbing
 

Review 25 Mar 2021
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fixing a leaky toilet
 

"Allan came and adhered social distancing at all times exceptionally friendly and cleaned up afterwards. Then helped me with another very small job.
Highly recommend this fantastic tradesman."
 
 
 
 
Team:
Allan Farrell
 
 
   Business Reply:
Thank you for nice words

Kind regards

AF Plumbing
 

Review 17 Mar 2021
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Contact Scottish Water to turn off water at Toby. Replaced stuck stopcock and all workings in cistern. Gave advice on central heating problems.
 

"Allan was very helpful and kept me up to date with what was needed. Gave good advice on central heating problems, would highly recommend."
 
 
 
 
Team:
Allan Farrell
 
 
   Business Reply:
Thank you for nice words

Kind regards

AF Plumbing
 
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