APS Dundee Ltd

3 Granary Terrace, Monikie Broughty Ferry
Dundee
Angus
DD5 3UX

Plumber

Listed under:  Central Heating Engineers, Gas Engineers, Plumbers / Plumbing
100% recommended   Rating APS Dundee Ltd 9.8/10
35 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 35 reviews since 2014
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very satisfied with work done.Central heating was off and I was grateful to find such an understanding person at such a difficult time. "   more
 
" APS were very quick to respond to my emergency and very clear about what needed to be done and the costs and the timing. They were very tidy and efficient and careful to cover carpets with plastic she...."   more
 
" The whole experience was excellent from start to finish. The initial quote was very detailed, including a thorough on-site inspection of the work involved. The work itself was carried out exactly as d...."   more
 
" After the sudden death of my husband APS stepped in to project manage the work already started in the refurbishment of our bathroom and shower room. They also advised on choice and installed a new LPG...."   more
 
 
About Us


We are a local and well established company who are committed to providing a high standard of quality at a reasonable cost. We are gas safe registered and are Worcester Bosch Accredited Installers.
The services we offer
Full bathroom design and installation
Full central heating system installation
Gas, oil and Lpg boiler installations
All general plumbing and heating repairs
     
Customer Reviews
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Review 13 May 2020
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fault found in boiler,identified part required and went to supplier immediately and fitted. Problem solved
 
Cost: £140
 

"Very satisfied with work done.Central heating was off and I was grateful to find such an understanding person at such a difficult time.
"
 
 
 
 


Review 5 May 2020
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I noticed a stain spreading on hall ceiling and discovered it was coming from water tank in the Attic. The tank was old and corroded and needed to be replaced with a new cylinder. At the end there was a problem with pipes that needed to be cleared and a search for source of another problem, which was discovered under the floorboards under the washing machine.

"APS were very quick to respond to my emergency and very clear about what needed to be done and the costs and the timing. They were very tidy and efficient and careful to cover carpets with plastic sheeting. They worked steadily and quickly installed the new cylinder and then unblocked pipes that had silted up. It took a bit more time than they'd thought to find the source of another problem which was finally traced to under the floorboards downstairs but stuck to the original quote.

They were friendly and helpful updating me with everything as they went along and I would not hesitate to use them in the future.

"
 
 
Team:
Steve
 
 
 


Review 27 Feb 2020
Recommended by customer in DD40
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of old boiler, new plumbing and new boiler installation.
 
Cost: £7032
 

"The whole experience was excellent from start to finish. The initial quote was very detailed, including a thorough on-site inspection of the work involved. The work itself was carried out exactly as described to the expected time estimate. The new boiler works perfectly and the installer made sure to make contact after the installation to check everything was working correctly. Would highly recommend."
 
 
Team:
Steve Craig
 
 
 


Review 27 Feb 2020
Recommended by customer in DD53
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of new LPG boiler and service of existing central heating including new valves Refurbishment of shower room and plumbing of bathroom
 
Cost: £17300
 

"After the sudden death of my husband APS stepped in to project manage the work already started in the refurbishment of our bathroom and shower room. They also advised on choice and installed a new LPG boiler. They were always friendly, supportive and approachable in my dealings with them.
Pride in the quality of work undertaken by all of the subcontracted trades is paramount and as a result a high standard is achieved. As a single female I have felt very comfortable with all of the workmen as they have been friendly,helpful and polite. APS are extremely professional and reliable and I would have no hesitation in using their services again or recommending them to friends and family."
 
 
Team:
Steve Craig, Darren Watson, Clark Swan
 
 
 


Review 11 Jan 2019
Recommended by customer in DD2

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and installation of replacement boiler
 
Cost: £2880
 

"The work was arranged very promptly, professionally, and at a very reasonable price. Friendly team who really look after their customers. We would have no hesitation in recommending them."
 
 
Team:
Steve, Allan
 
 
 


Review 17 Dec 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New bathroom refit,including plumbing,joinery work,plasterwork and painting.
 
Cost: £6500
 

"Excellent service throughout from Steve Craig and his team.
I would have no hesitation in recommending APS to my family and friends."
 
 
Team:
Steve Craig, McDiarmid
 
 
 


Review 17 Dec 2018
Recommended by customer in DD4

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fault with Central Heating
 
Cost: £600
 

"Our old central heating system was badly sludged. Work was carried out to replace valves and get the system working again. Very professional and friendly would definitely use again in the future. Work carried out to a high standard."
 
 
Team:
Steve
 
 
 


Review 21 Aug 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove existing boiler, radiators and storage tanks and replace with new central heating system.

"Very Very happy customer.

Steve from APS came out accessed the work, listened to what we wanted explained what they would do and how best to install it into our property.
He followed up with a detailed quote and a price and how long it would take to complete. We agreed the quote and a date for the work to start.
He had organised all the materials to be delivered to our home at the start of the job and was there to accept and check the delivery.
They treated our home with care and there was no damage to our property during their work. They were tidy and all rubbish was taken away at the end of the job.
The job was finished on time to a high standard and to our satisfaction.

Steve and Andy were very good natured, nothing was too much trouble and they carried out their work ensuring we were happy at every stage. Even when they faced challenges and unforeseen issues their attitude was positive and a solution was found.
I would highly recommend this Company for their professional approach. We found their work ethic to be first class, and their work to be of a very high standard.

I would highly recommend APS Dundee to anyone looking to have central heating installed and would be happy to be contacted if anyone wants more details.
"
 
 
Team:
Steve Craig and Andy
 
 
 


Review 20 Aug 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
replaced leaking hot water cylinder and associated pipework
 
Cost: £1016
 

"from initial enquiry it was a pleasant experience and all work was completed in a timely manner."
 
 
Team:
steve craig
 
 
 


Review 20 Aug 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
replaced leaking hot water cylinder and associated pipework
 
Cost: £1016
 

"from initial enquiry it was a pleasant experience and all work was completed in a timely manner."
 
 
Team:
steve craig
 
 
 


Review 21 Jun 2018
Recommended by customer in DD5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Designing new shower Removing old shower Fitting new shower Removing bathroom floor Fitting new bathroom floor
 
Cost: £7500
 

"APS were great to work with from start to finish.

They took the time to design something that we were happy with and we had the opportunity to consider lots of materials.

The whole job was completed in a week, with minimal disruption and the house was left spotless once the job was completed.

The finished job is to a very high standard and I would not hesitate to use them again or to recommend to others."
 
 
Team:
Steve Craig
 
 
 


Review 6 Jun 2018
Recommended by customer in DD5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New oil combi boiler and heating system installed.
 
Cost: £5700
 

"From the first call and throughout the job I received excellent service from Steven. He spent time discussing what was needed and problem solving, which put him ahead of anyone else who quoted for the job. Job completed to a high standard and price was in keeping with other quotes, however included better aftercare. I would have no problem recommending APS or using them again."
 
 
Team:
Steven Craig
 
 
 


Review 18 Apr 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Old Gas boiler replaced with new combi boiler, 2 radiators replaced, heating controls replaced.

"Spent weeks trying to obtain estimates to have the gas boiler etc replaced with little success. Got in touch with APS - Steve estimated the job that same day and emailed me the estimate prior to 8pm! Emailed back saying this was acceptable and could they do the job when it suited me ie start in about 2 weeks time. This was agreed and 2 days before we got a call confirming they would be there at 8am on the Monday. At 07.55 the van was outside the house and Steve knocking on the door! Job took 2 days as per estimate, no hassle. The system was fired up and the controls etc demonstrated to me. The guys were polite and tidy and no fuss.The work appears to be to a high standard
I was impressed by this company and would recommend them."
 
 
Team:
Steve and Alan
 
 
 


Review 11 Apr 2018
Recommended by customer in EH48
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual service for gas boiler Annual gas safety check of boiler and gas hob; landlord certificate
 
Cost: £120
 

"Excellent, efficient and highly professional service. Responded quickly to my emails and contacted the tenants to arrange access; performed the work competently and provided all the paperwork within one week of being contacted. Completely hassle-free."
 
 
Team:
Steve Craig
 
 
 


Review 3 Oct 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
An extension to the rear of the house to incorporate a new kitchen, sliding door to rear garden an bi-fold doors from lounge to rear garden; lay new decking at rear of house;lay oak flooring; install new radiators. Also install new bathroom upstairs and arrange for whole house to be painted.
 
Cost: £50000
 

"From the outset, the project manager Steve Craig, liaised with me to ensure I understood what needed done and timelines for each aspect of the job. He introduced me to tradesmen and, where appropriate, organised one-to-one meetings to discuss issues. All tradesmen were extremely polite and respectful.

As work progressed, I was given regular, if not daily feedback on progress. I was regularly asked if I was happy with the work being done.
When payments were required from me, I was given prior notice and this was always reasonable amounts with around 30% of the total being asked for after the work was totally completed.

I am confident that any issues that arise during the 'guarantee' time will be dealt with in the same respectful manner as everything else."
 
 
Team:
Steve Craig, Paul
 
 
 


Review 17 Sep 2017
Recommended by customer in DD2

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
APS have done two jobs for us recently on our large-ish domestic central heating system that contains a mix of threaded steel pipe and copper. The first job while not an emergency, was quite urgent to replace the two zone valves. The second job was bigger and was to replace 18 pairs of radiator valves on the threaded pipe, and a radiator and service the boilers.
 
Cost: £1800
 

"On both occasions the APS team were quick to visit, assess the job and quote. They also answered my questions by email and in person so that I had a full understanding of what I was paying for and the time it would likely take. Once we'd agreed a date for the job, the APS team turned up on time and worked very efficiently to complete the job to a high standard. I would certainly employ APS again should we need further work on our central heating system. The price refers to the second job including VAT."
 
 
Team:
Steve
 
 
 


Review 23 Feb 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting combi boiler removing old boiler and water tank.
 
Cost: £3540

"Steve and his team always acted promptly and all work was complete rapidly and to spec.
We are very pleased with the work and look forward to commissioning work with his firm in the future. "
 
 
 
 
 
 


Review 23 Oct 2016
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing existing old boiler with new boilers (oil)
 
Cost: £3900

"Efficient and good work done on time."
 
 
 
 
 
 


Review 20 Oct 2016
Recommended by customer in PH14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of complete new central heating system. Complete new bathroom.
 
Cost: £10000

"Very well organised, tidy and very happy with the completion of all work carried out. Especially attention to detail. Would not have any hesitation future work completed by APS Dundee or recommending them. Big thanks to Steve and his team for a great job. "
 
 
 
 
 
 


Review 20 May 2015
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace shower.
 

"Polite and courteous. Came to see the job. Got back with a price. Price agreed - job done. Very happy!"
 
 
 
 
 
 

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