Drain Busters Plumbing & Drainage

6 Challum Loan, Broughty Ferry
Dundee
Angus
DD5 3UT

Plumber

Listed under:  Drain Cleaning & Unblocking, Plumbers / Plumbing
100% recommended   Rating Drain Busters Plumbing & Drainage 9.9/100
142 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 142 reviews since 2012
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Brian arrived at the exact time he said hed be, he got started right away and after shifting some of the blockage he realised hed need help to get rid of a large choke, this help duly arrived in ano...."   more
 
" Bruce called round within in an hour of my call. He explained what the problem was and made the repair right away. Excellent service!"   more
 
" Very professional but friendly. Knew exactly what to do. Quick and efficient service. Resolved my issues instantly. I would definitely use Drainbusters again. Was also asked to contact if there should...."   more
 
" Fast and efficient service would recommend Bruce."   more
 
 
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Review 18 Feb 2021
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Unblocking and clearing drains leading to our septic tank.
 
Cost: £100
 

"Brian arrived at the exact time he said hed be, he got started right away and after shifting some of the blockage he realised hed need help to get rid of a large choke, this help duly arrived in another 30 minutes and job was completed in another 30 minutes.

Great service, all done very professionally and neat & tidy.

Thanks Brian.

Cannot recommend him highly enough.

"
 
 
Team:
Brian & team
 
 
 


Review 1 Feb 2021
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clear a blockage and make a repair to stop a "gurging" sand in the bathroom.
 
Cost: £70

"Bruce called round within in an hour of my call. He explained what the problem was and made the repair right away.

Excellent service!"
 
 
 
 
Team:
Bruce Lornie
 
 
 


Review 25 Jan 2021
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I live in a flat. Kitchen sink, shower and bath blocked. They identified the problem immediately. Unblocked the external stack and resealed the pipe.
 
Cost: £120
 

"Very professional but friendly. Knew exactly what to do. Quick and efficient service. Resolved my issues instantly. I would definitely use Drainbusters again. Was also asked to contact if there should be a further problem."
 
 
Team:
Didn't get his name.
 
 
 


Review 29 Dec 2020
Recommended by customer in DD2
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Unblocked drain in back garden.
 
Cost: £70

"He was very efficient and got the job done very quickly.

I have had no further bother with the drain since the job was done. Would 100% recommend."
 
 
 
 
Team:
Bruce Lornie
 
 
 


Review 29 Dec 2020
Recommended by customer in DD4
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Blocked drain
 
Cost: £70

"Fast and efficient service would recommend Bruce."
 
 
 
 
Team:
Bruce Lornie
 
 
 


Review 29 Dec 2020
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Blocked drain outside.
 
Cost: £100

"Did say any problems to ring back"
 
 
 
 
Team:
Bruce Lornie
 
 
 


Review 21 Dec 2020
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Drain needed clearing. I was impressed with the work. CLeared in 1/2 hour. Shower and sink.
 
Cost: £90

"Very pleased with work carried out (with a barking dog). Hope it stays working as previous drain company did not turn up after first attempt."
 
 
 
 
Team:
Bruce
 
 
 


Review 14 Dec 2020
Recommended by customer in DD2
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Asked them to check the integrity of a downpipe outside as surveyor suspected may have been breached below ground.
 
Cost: £120

"Very efficient-found a blockage-offered to jet it (cost given). Cleared blockage and then checked gopn. Pipe intect.

Repaired hole in pipe."
 
 
 
 
Team:
Bruce Lornie
 
 
 


Review 7 Dec 2020
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Find problem in bathroom.

This was done quickly and work done to resolve the problem effectively.
 

"Bruce was punctual and explained the problem and how to fix this throughout visit.

Very friendly and I would not hesitate to recommend this company.

First class service."
 
 
 
 
Team:
Bruce Lornie
 
 
 


Review 16 Nov 2020
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Unblock down pipe and unblock main sewage drain.
 
Cost: £80

"We called in the morning he turned up a couple of hours later and solved the bad odour problem we had in bathroom. He talked to us and kept us updated as he went."
 
 
 
 
Team:
Bruce Lonnre
 
 
 


Review 13 Nov 2020
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clearing drain outside which was blocked. This gave problems with sink and toilet drainage.
 
Cost: £120

"Very helpful guy. Arrived exactly when he said he would and carried out the work quickly and clearly. The cost seemed very fair and reasonable and won what was agreed prior to work starting."
 
 
 
 
Team:
Bruce Lornie
 
 
 


Review 11 Nov 2020
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen sink was blocked and not draining quickly.
Bruce explained that the drain outside was choked so he quickly cleared it.
 

"Responded quickly and was very polite and wore a mask. At last our sink is draining without any noise."
 
 
 
 
Team:
Bruce
 
 
 


Review 8 Oct 2020
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £120
 
 
Team:
Bruce Lornie
 
 
 


Review 11 Sep 2020
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Severly blocked sewage drain caused by monobloc job 3 years ago leaving blocks in the cavity.
 
Cost: £120

"This was a job way beyond any expectations. The situation actually felt stressful. However Bruce was great. He was reassuring, professional and efficient. He kept going and optimistic until, at last, the job of clearing all pipes had been accomplished.

We are so very grateful."
 
 
 
 
Team:
Bruce Lornie
 
 
 


Review 14 Aug 2020
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clear blocked drain (outside)
 
Cost: £120

"Excellent service for a reasonable cost problem sorted!"
 
 
 
 
Team:
Bruce Lornie
 
 
 


Review 2 Aug 2020
Recommended by customer in PH12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Blocked outside drain, seriously blocked with faces.

Matter removed and system flushed.
 
Cost: £120

"Completely delighted.

We can flush toilet, have a shower and have the washing machine on at the same time, Brilliant!!

Bruce was on time, friendly, polite and Knowledgeable.

Explained what he was doing and why.

Would highly recommend."
 
 
 
 
Team:
Bruce Lorne
 
 
 


Review 20 Jul 2020
Recommended by customer in DD2

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clearance of blocked kitchen drain.
 
Cost: £60
 

"I got this number from another plumber who couldnt do the work for me, and after speaking to Bruce he was round to my house within 30 mins. He then found out what the trouble was and had the problem blockage sorted out within 10 mins. A very pleasant and professional personality, and I also asked him about a dripping tap which he gave me advice on replacement for which he said would be no trouble for him to come back and fit.
I will have no problem in getting Bruce to do any other plumbing work for me or to recommend him to anyone. 5 Stars for this firm."
 
 
Team:
Bruce
 
 
 


Review 29 Jan 2020
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Blocked drain. Problem caused by use of too much toilet paper.
 
Cost: £120

"Very impressed with the speed efficiency of Mr Bruce Loxnie will recommend to friends and family very glad to have this job done and done well.
"
 
 
 
 
Team:
Bruce Lornie
 
 
 


Review 29 Jan 2020
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Blockage to main drain.
 
Cost: £70

"Fantastic, friendly service. Professional throughout operation.
Very pleased and will recommend his service to anyone should the need arrives. "
 
 
 
 
Team:
Bruce Lornie
 
 
 


Review 27 Jan 2020
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Unblocked main drain by using Haier water jetting
 
Cost: £144

"Prior to arrival Bruce kept me well informed as to when to expert him. Within five minutes he had found the problem then proceeded to fix it.
I am very pleased with the service and would most certainly recommend him. "
 
 
 
 
Team:
Bruce Lornie
 
 
 

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