RAD Plumbing & Heating

Where reputations count.

76 Clattowoods Drive
Dundee

DD3 9SF

Plumber

www.radplumbingandheating.co.uk

Email This Business

Mobile 07368 140105

Listed under: Bathrooms / Bathroom Fitters / Bathroom Installers, Central Heating Engineers, Gas Engineers, Plumbers / Plumbing

100% recommended Rating 10/100
61 reviews since 2020

Satisfaction Ratings

Overall Rating	10 /10
Based on 61 reviews since 2020

Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9.9/10
The price represents value for money

Recent Reviews

" RAD is my go to company for any plumbing that needs done. They offer a very professional service their work is first rate everything is carried out in an ordered way and there is never any mess. ...." more

" Ross and Alan did a very good job of installing a completely new bathroom for me. They were polite and courteous. They cleaned all the mess and had all the old bathroom and packaging of the new on...." more

" We are absolutely delighted with our new shower room. From start to finish the team were reliable friendly and very easy to deal with. They offered helpful suggestions and recommendations which rea...." more

" Very efficient, clean and tidy would absolutely recommend." more

About Us
Information provided by the business
Legal Name: R.A Davidson Plumbing & Heating Ltd.

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Review 8 Oct 2026 Recommended by customer in DD4 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installed two radiators and TRVs. Boiler service. Bathroom valet

"RAD is my go to company for any plumbing that needs done.

They offer a very professional service their work is first rate everything is carried out in an ordered way and there is never any mess.

Both Ross and Alan Davidson offer the service that we would hope to receive from other firms but sadly that is not always the case.

Their communication from start to finish is everything the customer would wish for.

5 star service from a 5 star business."

Team:
Ross Davidson

REPORT THIS REVIEW

Review 7 Oct 2026 Recommended by customer in DD4 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Full bathroom refurb including all labour and materials.

"Ross and Alan did a very good job of installing a completely new bathroom for me.

They were polite and courteous. They cleaned all the mess and had all the old bathroom and packaging of the new one removed."

Team:
Ross

REPORT THIS REVIEW

Review 3 Sep 2026 Recommended by customer in DD5 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Full bathroom refurb. Pre designing and changing layout to allow for walk in shower.

"We are absolutely delighted with our new shower room.

From start to finish the team were reliable friendly and very easy to deal with. They offered helpful suggestions and recommendations which really helped us achieve the finished result we wanted.

The quality of the work is fantastic and we couldn't be happier with how it has turned out.

Thank you Ross and the rest of the team."

Team:
Ross

REPORT THIS REVIEW

Review 10 Aug 2026 Recommended by customer in DD4 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Boiler replacement

"Very efficient, clean and tidy would absolutely recommend."

Team:
Ross

REPORT THIS REVIEW

Review 30 Mar 2026 Recommended by customer in DD7 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Full bathroom refurbishment

"Ross and Alan from RAD Plumbing and Heating have consistently carried out work for myself and family always to an exceptionally high standard. I would highly recommend them."

Team:
Ross

REPORT THIS REVIEW

Review 30 Mar 2026 Recommended by customer in DD2 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supply and fit 8 designer radiators replacing old conventional radiators and pipe work and TRVS

"Brilliant service, 5 stars. Will definitely use again"

Team:
Ross

REPORT THIS REVIEW

Review 18 Dec 2025 Recommended by customer business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Full bathroom refurb

"Very pleased with the work - would definitely recommend"

Team:
Ross Davidson

REPORT THIS REVIEW

Review 19 Oct 2025 Recommended by customer in DD4 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

full bathroom refurb

Team:
Ross Alan

REPORT THIS REVIEW

Review 24 May 2025 Recommended by customer in PH14 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Refurbishment of shower room
Removal of old shower unit
Removal of old toilet and basin
Removal of all wall and floor tiles
New plaster boarding, Ames tapping, decorating organized.
Installation of new flooring.

"New radiator, toilet and vanity unit.
Excellent work from Ross and Alan Davidson we now have a beautiful new cloakroom. The whole process was very well organised with minimum disruption to the household. I would recommend RAD without hesitation!
"

REPORT THIS REVIEW

Review 13 May 2025 Recommended by customer in DD3 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Install of new system boiler
30kw ALPHA and Hive

"Very quick and reliable. Came when they said they would and price was very reasonable. I would definitely recommend"

Team:
Ross Davidson

REPORT THIS REVIEW

Review 28 Dec 2024 Recommended by customer in PH14 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Partial bathroom refit
including labour and materials.

"Alan and Ross were very pleasant and co-operative tradesman. Very efficient and very organized. We were impressed with their professionalism and are getting them back to complete our cloakroom with new toilet and handbasin "

Team:
Ross Alan Davidson

REPORT THIS REVIEW

Review 20 Dec 2024 Recommended by customer in DD3 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Small upstairs bathroom completely ripped out and new panelling flooring and sanitary ware fitted. American style fridge freezer water and ice plumbed in.

"Guys arrived exactly when they said they would be there.
They covered all carpets and floors before starting any work.
Small upstairs bathroom completely ripped out and refitted with new panelling and floor and sanitary ware.
The guys Alan & Ross worked nonstop for two days without stopping for a break.
The workmanship was first class and the guys were very professional & friendly ( no shouting or swearing )
I would highly recommend this company."

Team:
Alan & Ross

REPORT THIS REVIEW

Review 25 Nov 2024 Recommended by customer in DD3 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replace old sink and tap with new one.
Including pipe, fittings and silicon.

"Totally delighted
Thank you
We will be getting them back to do our bathroom which will be a big job. "

Team:
Ross Alan

REPORT THIS REVIEW

Review 31 Oct 2024 Recommended by customer in DD3 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Full Bathroom Re-furb including all materials and all labour.

"So impressed at the standard of work on our bathroom, they will be our first choice when I need them again. Loved the walk in shower 10/10"

Team:
Ross Alan Davidson

REPORT THIS REVIEW

Review 12 Sep 2024 Recommended by customer in DD5 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

1) Boiler full service
2) Replacement central heating water with new rut inhibitor
3) Repair leak

"Outstanding
Extremely thorough and very easy to deal with
Would definitely recommend. "

Team:
Ross Alan Davidson

REPORT THIS REVIEW

Review 6 Jun 2024 Recommended by customer in DD4 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Change 2 sets of Taps
Supplying basin taps.

"Excellent service. "

Team:
Ross Alan Davidson

REPORT THIS REVIEW

Review 4 Jun 2024 Recommended by customer in DD3 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Cap Gas fire and Gas safety certificate

"Friendly guys. Very tidy and considerate. "

Team:
Ross Alan

REPORT THIS REVIEW

Review 4 Jun 2024 Recommended by customer in DD2 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replaced kitchen top
Replaced flush valve and cold fill valve.

"Excellent service
Kept us informed of date and time of arrival. All work completed to high standard and clean. "

Team:
Ross

REPORT THIS REVIEW

Review 14 Mar 2024 Recommended by customer in DD3 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace Kitchen tap

"The guys were quick, polite and tidy. I will be using them again. "

Team:
Ross Alan Davidson

REPORT THIS REVIEW

Review 19 Dec 2023 Recommended by customer in DD3 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New boiler, installing a Worcester combi boiler, replacing old system boiler.

"Work was carried out quickly and efficiently which is exactly what we needed when stuck with no heating. Good value for money, reliable and left everything clean and tidy!"

Team:
Ross Alan Davison

REPORT THIS REVIEW

» 4 3 2 1

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