Cook Plumbing & Heating

Seaview, Dead Wynd, Causeway
Kennoway
Fife
KY8 5JX

Plumber

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Gas Engineers, Plumbers / Plumbing
100% recommended   Rating Cook Plumbing & Heating 9.8/100
66 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 66 reviews since 2013
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Extremely happy from start to finish - would recommend!"   more
 
" Whole experience very positive from initial quotation to end of installation. Service engineers very friendly and helpful. Kept us informed and explained what they were doing. Very thorough in checkin...."   more
 
" The firm has been our plumber over two decades of several jobs their attention to detail is excellent. Nothing is ever ever a problem. They are friendly and helpful and work as a tight-knit team. ...."   more
 
" Fantastic team- always responded to concerns about the thermostat being too sensitive. "   more
 
 
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Review 12 Dec 2017
Recommended by customer in KY15
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler change with new controls, power flush and radiators.
 
Cost: £7710

"Extremely happy from start to finish - would recommend!"
 
 
 
 
Team:
Ian Gary
 
 
 


Review 22 Nov 2017
Recommended by customer in KY6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler change, power flush and replacement radiator valves.
 
Cost: £4644

"Whole experience very positive from initial quotation to end of installation. Service engineers very friendly and helpful. Kept us informed and explained what they were doing. Very thorough in checking everything working on. Clean and tidy job."
 
 
 
 
Team:
Gary Ian
 
 
 


Review 22 Jul 2017
Recommended by customer in DD6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of accessible shower room.
 
Cost: £9214

"The firm has been our plumber over two decades of several jobs their attention to detail is excellent. Nothing is ever ever a problem. They are friendly and helpful and work as a tight-knit team.

Our new bathroom/wet room is just lovely."
 
 
 
 
Team:
Ian Connor Gary Wishart
 
 
 


Review 22 May 2017
Recommended by customer in KY1D
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler change, new controls and power flush.
 
Cost: £3535

"Fantastic team- always responded to concerns about the thermostat being too sensitive.
"
 
 
 
 
Team:
Gary Ian Connor
 
 
 


Review 12 Dec 2016
Recommended by customer in KY8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit Worcester combi boiler.
 

"This was completed from Shank to junior in a perfect manner. "
 
 
 
 
Team:
Ian Garry
 
 
 


Review 7 Dec 2016
Recommended by customer in KY16
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler and hot water cylinder replacement.
 
Cost: £3255
 
 
 
 


Review 12 Oct 2016
Recommended by customer in KY16
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom installation including joinery and tiling work.
 
Cost: £5244
 
 
 
 


Review 5 Sep 2016
Recommended by customer in KY2
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler controls upgrade including power flush and replacement TRVS.
 
Cost: £4895
 
 
 
 


Review 24 Aug 2016
Recommended by customer in KY8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Change back boiler to combi including power flush and replacement shower.
 
Cost: £4745

"I am well pleased with all the work which was carried out, plus I would recommend them to my friends, which I already have.
I have used this firm: 1st time
"
 
 
 
 
 
 


Review 20 Jul 2016
Recommended by customer in KY15
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler installation and system upgrade including pump and filter.
 
Cost: £3825

"Good communication and contact through office and email, which is important for efficient business. Competitive quotation with explanation of all work, regulation and certification required. All appointment times help to and flexible to suit customer requirements."
 
 
 
 
 
 


Review 29 Jun 2016
Recommended by customer in KY15
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler installation, controls, 2 radiators, TRVS and power flush.
 
Cost: £4825
 
 
 
 


Review 27 May 2016
Recommended by customer in KY11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler and radiator installation with system upgrade expansion.
 
Cost: £10185

"A very helpful and efficient service. I was given all the information I needed to understand my options. I was comfortable with the team that did the work in my home. Fantastic mention to detail."
 
 
 
 
 
 


Review 9 Jan 2016
Recommended by customer in DD6
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Upgrade shower and new lavatory and basin.
 
Cost: £4949

"Work was completed within days quoted all the beginning very neat and tidy work- left room and house very clean."
 
 
 
 
 
 


Review 9 Oct 2015
Recommended by customer in KY15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of baxi boiler to a combi boiler.
 
Cost: £5115

"Workmen were excellent and left my house every night with the minimum disruption. Everything was put back in place and all uplifted the next day. The work was done ahead of schedule and nothing was too much bother. A giant job done."
 
 
 
 
 
 


Review 16 Sep 2015
Recommended by customer in KY15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of old central heating boiler with new carburetor bosch boiler. Remote control for heating. Flushing out of heating system.
 
Cost: £3830

"Excellent service. Quick, clean and professional. Friendly workmen. Explained the boiler’s working well."
 
 
 
 
 
 


Review 24 Aug 2015
Recommended by customer in KY15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install new central heating boiler check whole system. Replace water tank.
 
Cost: £4400

"Couldn’t have been more helpful and friendly. Quick worker with great effort to leave at the end of each day. Promptly dealt with any complications (e.g replacement leaking hot water cylinder)"
 
 
 
 
 
 


Review 19 Aug 2015
Recommended by customer in KY16
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of gas central heating boiler, gas job & related matters.
 
Cost: £4560

"We have used this firm frequently & have always rated them highly."
 
 
 
 
 
 


Review 28 May 2015
Recommended by customer in K77
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler installation.
 
Cost: £2965

"Friendly family run business – efficient & reliable."
 
 
 
 
 
 


Review 25 May 2015
Recommended by customer in KY8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install new combi boiler heating system 6 radiators and 1 towel rail. Removal of hot air heating system. Fit Mira shower.
 
Cost: £6400

"Team very friendly and polite did a very good job without too much mess left a tidy job."
 
 
 
 
 
 


Review 7 Apr 2015
Recommended by customer in KY7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of shower cubicle. Tray shower with wet wall panels.
 
 
 
 
 

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