Andrew James Bespoke Interiors

Palisa Springfield,, Mill Lane, West Winch
Kings Lynn
Norfolk
PE33 0LT

Plumber

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Electricians, Kitchens / Kitchen Fitters / Kitchen Installers, Plumbers / Plumbing, Plumbing Specialists, Tilers / Tiling / Grouting
100% recommended   Rating Andrew James Bespoke Interiors 9.9/100
37 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 37 reviews since 2014
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" Andy completed the work to a very high standard. He was very professional and considerate to my needs. Kept to the completion date. We would highly recommend him."   more
 
" We are thrilled with all the work Andrew has completed for us. He worked solely on his own. He took his time and his standards are high. Andrew was very clear when he was coming and was always ...."   more
 
" Andrew is an easy person to deal with, he is pleasant and courteous and I felt comfortable with having him in the house. Andrew's workmanship is to a high standard and he does all the work himself ex...."   more
 
" Very trustworthy, excellent, communication all the way through the job. Superbe workmanship 100% worthy every penny. I would recommend him to any of my friends. "   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 97%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 97%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 97%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 86%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
agreed 2
Andrew 10
Andrews 2
Andy 5
available 2
bathroom 4
brilliant 3
care 2
changes 2
clean 7
clear 2
considerate 4
courteous 4
definitely 3
detailed 2
discussion 2
disruption 3
efficient 3
efficiently 2
excellent 7
expert 2
extremely 5
family 2
fantastic 2
fault 2
finished 3
friendly 8
friends 3
future 2
good 3
happy 6
helpful 6
highly 6
James 4
manner 3
pleasant 3
Plumbing 3
polite 3
professional 5
project 4
promptly 3
ready 3
recommend 14
recommended 3
result 3
service 4
standard 12
Tidy 13
workmanship 5
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 26 Oct 2026
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete revamp of separate bathroom and toilet.

The bath replaced with a walk in shower.
 

"Andy completed the work to a very high standard. He was very professional and considerate to my needs.

Kept to the completion date. We would highly recommend him."
 
 
 
 
 
 

Review 21 Oct 2026
Recommended by customer in PE33
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
1 bathroom, 2 ensuites, 1 kitchen utility and downstairs toilet
 

"We are thrilled with all the work Andrew has completed for us.

He worked solely on his own. He took his time and his standards are high.

Andrew was very clear when he was coming and was always available when we needed to communicate with him.

I highly recommend him"
 
 
 
 
Team:
Andrew James
 
 
 

Review 2 Dec 2023
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete bathroom refit.
 

"Andrew is an easy person to deal with, he is pleasant and courteous and I felt comfortable with having him in the house.
Andrew's workmanship is to a high standard and he does all the work himself except the plastering.
I would definitely recommend Andrew."
 
 
 
 
 
 

Review 2 Aug 2023
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full subfloor and bathroom fit out.
 

"Very trustworthy, excellent, communication all the way through the job.
Superbe workmanship 100% worthy every penny. I would recommend him to any of my friends. "
 
 
 
 
 
 

Review 5 Mar 2020
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New Bathroom
 

"Extremely tidy and excellent water, who explained each stage. Very considerate and flexible and gave constructive and helpful advice, on options for the bathroom. A pleasure to have in the house
would have no hesitation to recommend Andrew."
 
 
 
 
 
 

Review 29 Feb 2020
Recommended by customer in Pe34
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of a new Jack and Jill style bathroom suite including new floor.

"We have known Andy as a neighbour for some time and always found him a pleasant and courteous individual. When we had a requirement for a new bathroom the choice to employ Andy was a simple one. Andy came promptly and assessed the work required at a time to suit us then prepared a detailed quotation for us itemising all the work we had asked for. We chose the new bathroom from an extensive list of options and agreed the timescale for the work to be done.

The work was carried out on time and to a very high standard with minimal disruption during a holiday period to minimise any disruption. We were very happy to see the transformation once the work was carried out and the bathroom was ready to use immediately. It has been some weeks since the job was completed and we are still very happy with the results.

We would not hesitate to recommend Andy to our friends and relatives for future work.



"
 
 
Team:
Andy
 
 
 

Review 26 Mar 2019
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Strip out existing bathroom and refurb with our supplied new bathroom suite, Re-tile walls and floor
 

"This is the 4th time we have used Andrew James Plumbing always does an excellent job to a high standard. Repeat business is a sign we are happy with Andrew James Plumbing services."
 
 
 
 
 
 

Review 28 Aug 2018
Recommended by customer in PE38
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replaced and refitted the bathroom which was 13 years old. Andrew did all the work himself including design, plumbing and tiling the walls and floor. He came back a few weeks later to fit a new oven and hob in the kitchen. He also fitted a dishwasher under the kitchen work top where there had not been an appliance before.

"Andrew is a perfectionist. He even removed the ceiling coving so that he could tile right up to the top. He then fitted a new piece of coving and painted it with white emulsion.

In the kitchen all the kick-boards where cut and re-shaped to fit around the new appliance.

He is very friendly, helpful and knowledgeable about his field of expertise. I would definitely use Andrew James Plumbing again.

"
 
 
Team:
Andrew James
 
 
 

Review 10 May 2018
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Taking out a bath and installing, a new shower, shower tray and sliding doors, pipe work alterations and tiling.
 

"Very good worker, efficient, knowledgeable professional approach.
Tidy, clean and thoughtful person."
 
 
 
 
 
 

Review 8 May 2018
Recommended by customer in PE33
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete bathroom refit.
 

"Andrew did a fantastic job.
We was very happy with the end result, all finished to a very high standard.
He is a very friendly man and always left the room clear and tidy at the end of each day."
 
 
 
 
 
 

Review 7 Jul 2017
Recommended by customer in PE33
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Strip out and then replace complete en-suite. Shaver enclosure etc tiling, lighting.
 

"Andrew is a friendly and very capable tradesman."
 
 
 
 
 
 

Review 20 Mar 2017
Recommended by customer in PE14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of new bathroom.
 

"Work carried out courteously, efficiently, and tidiness. We would not hesitate to use this from again."
 
 
 
 
 
 

Review 17 Feb 2017
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete bathroom refurb.
 

"We are extremely pleased with the results. Work was carried out to a very good standard and in a very professional manner. Disruption was kept to a minimum and the site was left clean and tidy at the end of each day."
 
 
 
 
 
 

Review 21 Dec 2016
Recommended by customer in PE33
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove bath, install a large shower and a complete new fixture and fittings to enable us to still look after ourselves.
Alan 91.
Jean 85.
 

"Everywhere was left clean and tidy, no fuss and very friendly to us. Helpful."
 
 
 
 
 
 

Review 8 Oct 2016
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Bathroom and Ensuite refurbishment
 

"Andy carried out the work in a professional manner, there was little disruption and took care in what he was doing. He is multi-skilled and an all round nice guy."
 
 
 
 
 
 

Review 15 Sep 2016
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete bathroom outfit.
 

"Fabulous! Everything done in time - very clean and tidy. Cannot fault any part of this service. Highly recommended!!"
 
 
 
 
 
 

Review 7 Jun 2016
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Completely strip out entire contents of existing bathroom. Advise on new design/layout. Supply and install electric shower and cubicle and washbasin and loo and floor covering and paint walls.
 

"Andrew did a brilliant job,and we're delighted with the result. He was on time for every appointment to discuss the work beforehand, and he started and completed the job on the agreed dates. We were happy to trust him to carry out the entire project while we were away on holiday."
 
 
 
 
 
 

Review 20 May 2016
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacing Kitchen worktops and upstands, after removing the old tiles, new hob,sink and windowsill.

" The work was done within two days,the site left very clean and tidy.

The work has been done to a very high standard and the leftover upstand was used very effectively to hide some pipe work!"
 
 
Team:
Andrew James and Andy?
 
 
 

Review 16 May 2016
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of new bathroom including shower and towel rail. Replastering walls and ceiling and floor tiles.
 

"Extremely efficient neat and tidy. Polite, patient and courteous at all times. Would highly recommend splash backs not ready to put on when job complete but did return to finish when asked."
 
 
 
 
 
 

Review 1 Mar 2016
Recommended by customer in Pe31
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete fit of new kitchen including electrics plumbing tiling etc. Fit new laminate floor in kitchen and new wood laminate floor through the rest of the downstairs.

"The visit for estimating was arranged very promptly and the estimate was fully detailed and provided quickly.

The work took precisely the 2 weeks that were estimated.

The quality of workmanship was excellent throughout, and all ancillary materials were provided.

At completion the rooms were tidied and thoroughly cleaned and ready to move into.

All rubbish was taken away and disposed of with no nuisance to neighbours.

This was a major project covering the whole of the ground floor of the house.

We would thoroughly recommend this supplier to anyone, the care taken in all aspects of the work was exemplary.
"
 
 
Team:
Andrew Barr
 
 
 
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