Ed Robinson Plumbing & Heating Services

14 Westgate, Hevingham
Norwich
Norfolk
NR10 5NH

Plumber

Listed under:  Central Heating Engineers, Gas Engineers, Plumbers / Plumbing
100% recommended   Rating Ed Robinson Plumbing & Heating Services 10/100
21 reviews since 2021
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 21 reviews since 2021
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Mr. Robinson was friendly, approachable and very helpful."   more
 
" Quote, survey, supply and fit in same day, very quick, clean and efficient. A very pleasant experience all round."   more
 
" I would definitely use Ed Robinson again. He was very helpful in getting our heating and hot water available again as soon as possible. All work was done to a high standard and left in a clean and t...."   more
 
" Work carried out efficiently and too a very high standard worked very neatly and all areas left tidy after completion of work. Friendly throughout visit. gave options and advice on work before carry o...."   more
 
 
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Customer Reviews
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Review 6 May 2022
Recommended by customer in NR11
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A leaky toilet was mended quickly.
 

"Mr. Robinson was friendly, approachable and very helpful."
 
 
 
 
 
 


Review 17 Mar 2022
Recommended by customer in NR11
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit new pump for shower
 
Cost: £220

"Quote, survey, supply and fit in same day, very quick, clean and efficient.
A very pleasant experience all round."
 
 
 
 
Team:
Ed Robinson
 
 
 


Review 16 Feb 2022
Recommended by customer in NR10
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove leaking hot water cylinder.
Install new cylinder including some re-piping
Refill system and test
 
Cost: £528

"I would definitely use Ed Robinson again.
He was very helpful in getting our heating and hot water available again as soon as possible.
All work was done to a high standard and left in a clean and tidy state.
Very pleased."
 
 
 
 
Team:
Ed Robinson
 
 
 


Review 28 Jan 2022
Recommended by customer in NR7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted 5 new radiators and pipework.
 
Cost: £250

"Work carried out efficiently and too a very high standard worked very neatly and all areas left tidy after completion of work. Friendly throughout visit. gave options and advice on work before carry out tasks. All in all, great work, great service. "
 
 
 
 
Team:
Ed Robinson
 
 
 


Review 26 Dec 2021
Recommended by customer in NR2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler and central heating service.
 
Cost: £65

"This was excellent value for money. He took half a day to complete the work. He also checked and repaired three leaking taps. He always adopts a very pragmatic and cost-effective approach to any work needed. His response is 100% immediate if we have any central heating or hot heater failures. We have used his services for the lad 10-15 yrs and have never had cause for complaint or dissatisfaction."
 
 
 
 
 
 


Review 11 Nov 2021
Recommended by customer in NR7
 My Age: 70 + 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair leaking bath taps
 
Cost: £40
 
 
Team:
Ed Robinson
 
 
 


Review 9 Nov 2021
Recommended by customer
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Toilet repair.
Replace inlet valve.
 
Cost: £55
 
 
Team:
Ed
 
 
 


Review 21 Oct 2021
Recommended by customer in NR19
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Seven radiators and pipework fitted.
 
Cost: £1640

"Very happy with the customer service given and the work carried out.
Will use Ed again!"
 
 
 
 
Team:
Ed Robinson
 
 
 


Review 5 Oct 2021
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Oil fired central heating boiler repairs.
 
Cost: £175

"Would recommend Ed Robinson - excellent work - Ed explained everything he was doing and why my boiler needed the new parts."
 
 
 
 
Team:
Ed
 
 
 


Review 14 Sep 2021
Recommended by customer in NR11
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit new isolating valves to kitchen tap
Repair leaking kitchen tap with 2x new cartridges
 
Cost: £69

"The work carried out was the resolution of a plumbing problem.
This was an emergency call and was very satisfactory."
 
 
 
 
Team:
Ed Robinson
 
 
 


Review 9 Sep 2021
Recommended by customer in NR5
 My Age: 70 + 
 I'm: Female 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service gas boiler replace thermostat.
 
Cost: £85

"Alway a first-class service"
 
 
 
 
Team:
Ed Robinson
 
 
 


Review 9 Sep 2021
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove existing hot water tank and pumps, replace with new tank and relocate into roof space. Alter pipework, replace and relocate heating programmer.
. Remove old boiler and replace/relocate new boiler in garage. Install electric wiring install five new stelrad radiators and valves. Install wireless programmable thermostat
 
Cost: £6296

"Really cannot fault Ed totally trustworthy, tidy installation of tank in loft has been admired by other plumbers/builders. Arrived on time, worked longer hours if necessary. I'm going to have him install my underfloor heating in November. Overall a very pleasant person to have around your home."
 
 
 
 
Team:
Ed Robinson
 
 
 


Review 6 Sep 2021
Recommended by customer in NR8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gas boiler service
 
Cost: £65

"Ed has been a real find. He originally installed a new boiler for me and I found him to be polite, conscientious, and good value for money."
 
 
 
 
Team:
Ed Robinson
 
 
 


Review 6 Sep 2021
Recommended by customer in NR5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gas boiler service small repair to pipework.
 
Cost: £75

"A thorough, thoughtful, and trustworthy plumber/boiler engineer. We are so glad that we heard about Ed by work of mouth."
 
 
 
 
Team:
Ed Robinson
 
 
 


Review 1 Sep 2021
Recommended by customer in NR14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gas boiler service
 
Cost: £65
 
 
Team:
Ed Robinson
 
 
 


Review 1 Sep 2021
Recommended by customer in NR11
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Show All
 
 
Customer Review
 
Adjust and tighten toilet seat.
 

"Ed Robinson was at our neighbors doing some work when we ask him if he would look at out toilet seat he came and adjusted it.
He is such a polite and caring man we would recommend him in future."
 
 
 
 
Team:
Ed Robinson
 
 
 


Review 1 Sep 2021
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair dripping kitchen tap.
Replace cartridge x2
 
Cost: £30
 
 
Team:
Ed Robinson
 
 
 


Review 23 Aug 2021
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Oil boiler repairs and service.
 
Cost: £150

"Excellent service 100% highly recommended. Very efficient honest and trustworthy"
 
 
 
 
Team:
Ed Robinson
 
 
 


Review 20 Aug 2021
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced kitchen sink and tap.
Repaired stopcock
 
Cost: £445

"Pleased with work carried out.
Will use firm again."
 
 
 
 
Team:
Ed Robinson
 
 
 


Review 13 Aug 2021
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Filled a new kitchen tap which we provided. Also attended to a leaking toilet cistern
 

"We have used Ed on a number of occasions and are totally satisfied and will continue to use him when necessary."
 
 
 
 
 
 

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