Top Dog Plumbing

Where reputations count.

5 Coppice Avenue, Taverham
Norwich
Norfolk
NR8 6FH

Plumber

www.topdogplumbing.co.uk

Email This Business

Tel 01603 510704

Listed under: Bathrooms / Bathroom Fitters / Bathroom Installers, Plumbers / Plumbing, Plumbing Specialists

99% recommended Rating 9.7/100
249 reviews since 2015

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 249 reviews since 2015

Quality	9.7/10
The quality of the work was as expected and agreed

Tidy	9.8/10
There was little disruption and the site was left clear and tidy

Service	9.8/10
The team was friendly, helpful, considerate and professional

Value	9.6/10
The price represents value for money

Recent Reviews

" I contacted Top Dog Plumbing via Trusted Trader but didn't get a response. I also tried via Top Dog Plumbing website but that email was rejected! I also tried via Facebook, still no response!" more

" Very impressed with the quickness and professionalism of Top Dog Plumber. Thank you very much " more

" Arrived at agreed time. Explained work needed to be done and satisfactorily completed. Would certainly use again." more

" Excellent job Very professional" more

About Us
Information provided by the business
Legal Name: Mr Daniel Balls.

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Review 7 Apr 2022 Not Recommended by customer in NR8 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	1/10
The quality of the work was as expected and agreed

Show All

Customer Review

I was hoping to get a quote for a new boiler system, fix the toilet and a new kitchen sink. I have now contacted another business to do this work.

"I contacted Top Dog Plumbing via Trusted Trader but didn't get a response. I also tried via Top Dog Plumbing website but that email was rejected! I also tried via Facebook, still no response!"

REPORT THIS REVIEW

Review 21 Mar 2022 Recommended by customer in NR4 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replacing leaky kitchen tap.

"Very impressed with the quickness and professionalism of Top Dog Plumber.
Thank you very much
"

REPORT THIS REVIEW

Review 7 Mar 2022 Recommended by customer in NR7 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replace seal on flush valve - bathroom
Replace seal on flush valve - ensuite
Replace float valve in cold water
Storage tank in loft.

"Arrived at agreed time. Explained work needed to be done and satisfactorily completed.
Would certainly use again."

REPORT THIS REVIEW

Review 24 Feb 2022 Recommended by customer in NR1 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Replaced basin washer and sorted out utility room tap

REPORT THIS REVIEW

Review 24 Feb 2022 Recommended by customer in NR14 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Outside tap fitted

"Excellent job
Very professional"

REPORT THIS REVIEW

Review 21 Feb 2022 Recommended by customer in NR5 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replacing upstairs taps
Replacing downstair taps
Replacing radiator downstairs bathroom

"Very satisfied from start to finish. Dan always answers his phone. Keeps his promises of coming when he says he will very polite considerate, efficient and professional. Would not hesitate to recommend him although his reputation goes before him."

REPORT THIS REVIEW

Review 11 Feb 2022 Recommended by customer in NR3 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Changed toilet

"Work was done neat and tidy.
Dan was polite and sociable."

Team:
Dan

REPORT THIS REVIEW

Review 27 Jan 2022 Recommended by customer in NR2 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Mending leak from toilet.

"Have used firm before. Very helpful, friendly and professional."

REPORT THIS REVIEW

Review 10 Jan 2022 Recommended by customer in NR2 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Flood from mains supply to washbasin tap in bathroom 7 AM emergency.

"Excellent service via emergency call center very considerate and tidy.
Masked and socially distanced.
Job completed very quickly and kept informed throughout."

Team:
Dan

REPORT THIS REVIEW

Review 1 Dec 2021 Recommended by customer in NR7 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Replacing plug in basin in bathroom

REPORT THIS REVIEW

Review 16 Nov 2021 Recommended by customer in NR5 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Replace ball cock in water tank

"Quick service"

REPORT THIS REVIEW

Review 8 Nov 2021 Recommended by customer in NR7 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Team:
Dan

REPORT THIS REVIEW

Review 15 Oct 2021 Recommended by customer in NR7 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace leaking mixer tap in kitchen

"Prompt excellent work.
Always reassuming to know a good plumber"

REPORT THIS REVIEW

Review 7 Oct 2021 Recommended by customer in NR3 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of internal works of toilet cistern (existing one was making lots of noise when flusing)

"Excellent friendly, speedy and knowledgeable service. Have used before and would use again/recommend."

REPORT THIS REVIEW

Review 6 Oct 2021 Recommended by customer in NR29 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Mending toilet seat.

"I rang Danial in the morning (after another plumber told me he couldn't mend it) he came in the afternoon and mended it right away. Wonderful service, I think.
Miss. J King"

REPORT THIS REVIEW

Review 4 Oct 2021 Recommended by customer in NR1 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Customer Review

Faulty toilet cistern

"Dan arrived at exactly the time he said, was polite and efficient. I would use his services again."

REPORT THIS REVIEW

Review 27 Sep 2021 Recommended by customer in NR2 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacing leaking kitchen mixer tap

"Quick, efficient service with a smile!"

REPORT THIS REVIEW

Review 26 Sep 2021 Recommended by customer in NR10 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Change bath taps to shower mixer
Change pop up waste

"Dan the plumber was a very pleasant person who done an excellent job for a price that was very good. Would recommend to anyone.
As the score sheet says "delighted""

REPORT THIS REVIEW

Review 26 Sep 2021 Recommended by customer in NR2 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

We had several jobs to be done, hence difficult to quote a price, plus we could not tell him exactly what needed to be done.

"Very pleased with his work which was carried out quickly. He also obtained all the parts we needed. Very efficient and we will definitely employ him again."

REPORT THIS REVIEW

Review 9 Sep 2021 Recommended by customer in NR7 business Top Dog Plumbing https://www.referenceline.com/plumber-in-norwich-topdogplumbing-60049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace tap etc
Replace valve in bathroom toilet

"Well pleased"

REPORT THIS REVIEW

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