T S M Plumbing, Heating & Drainage

29 Woodview Road, Easton
Norwich
Norfolk
NR9 5EU

Plumber

Listed under:  CCTV Drain Surveys, Central Heating Engineers, Drain Cleaning & Unblocking, Drainage Contractors, Drains - Root Removal, High Pressure Drain Clearing, Plumbers / Plumbing, Plumbing Specialists, Tap repairs / Tap replacement, Toilet Repairs
99% recommended   Rating T S M Plumbing, Heating & Drainage 9.6/100
344 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 344 reviews since 2011
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Contacted Tim on Friday afternoon- He replied quickly and I sent a photo of the waste system. He texted me his quote over the weekend. Came on Tuesday morning. Work done to a high standard and no l...."   more
 
" Very helpful and pleasant person. Every step of the repairs was explained and completed cleanly and in a professional manner. I would recommend to anyone needing these type of odd jobs doing."   more
 
" Prompt service consideration pleasant situation"   more
 
" The young man was very considerate and respectful towards my 90 yr old father, and cleaned an extra drain "to be on the safe side"."   more
 
 
About Us


We specialise in drain cleaning, including high pressure drain jetting, and CCTV drain surveys.
     
Customer Reviews
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Review 27 Aug 2020
Recommended by customer in NR9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace waste system under kitchen sink.
 
Cost: £172

"Contacted Tim on Friday afternoon- He replied quickly and I sent a photo of the waste system. He texted me his quote over the weekend. Came on Tuesday morning.

Work done to a high standard and no leaks and more. Conscientious and careful workman, tidy too, top job."
 
 
 
 
Team:
Tim
 
 
 


Review 7 Aug 2020
Recommended by customer in NR5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace kitchen mixer tap

Replace garden tap

Replace fill valve in cistern

Replace ball valve in combination tank.
 
Cost: £271

"Very helpful and pleasant person.

Every step of the repairs was explained and completed cleanly and in a professional manner.

I would recommend to anyone needing these type of odd jobs doing."
 
 
 
 
Team:
Tim
 
 
 


Review 12 Jun 2020
Recommended by customer in NR25
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace Ballcock in system
 
Cost: £149

"Prompt service consideration pleasant situation"
 
 
 
 
Team:
Tim
 
 
 


Review 2 Mar 2020
Recommended by customer in PE32
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Unblock drain from utility
 
Cost: £110

"The young man was very considerate and respectful towards my 90 yr old father, and cleaned an extra drain "to be on the safe side"."
 
 
 
 
Team:
Tim
 
 
 


Review 17 Feb 2020
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Drain blocked toilet camera image found root mass high pressure injected remove and cleared.
 
Cost: £150

"Work arrived 1 1/2 hours earlier very polite you man very promise with valuation and I am very happy with the work done, he was only here for 1 hr."
 
 
 
 
Team:
Tim Milliken
 
 
 


Review 10 Feb 2020
Recommended by customer in NR9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Unblocked pipe linked to bathroom.
 
Cost: £85

"Tim arrived on time ( slightly early! ) completed the job - friendly and efficient."
 
 
 
 
Team:
Tim
 
 
 


Review 7 Feb 2020
Recommended by customer in NR18
 My Age: 70 + 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Leaking wc pipes.
 
Cost: £116

"Excellent emergency services.
- Took call early
- Kept times suggested
- Did all work required on time with no fuss for reasonable price what more can you ask.
"
 
 
 
 
Team:
Tim
 
 
 


Review 29 Jan 2020
Recommended by customer in NR3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace kitchen tap
Resolve leak under kitchen sink.
 
Cost: £220

"Fast, efficient repair done to a very high standard
Very reasonable cost and flexible in terms of the work I asked him to do
Highly recommended."
 
 
 
 
Team:
Tim
 
 
 


Review 24 Jan 2020
Recommended by customer in NR1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced tap.
 
Cost: £90

"Exceptional service planned at 9 am, they came and had fixed by noon, no fuss - really impressed!"
 
 
 
 
Team:
Tim
 
 
 


Review 24 Jan 2020
Recommended by customer in NR19
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Jetting and unblocking drain.
 
Cost: £90

"Tim was excellent. He arrived promptly and got immediately to work. He soon cleared the blockage and checked to make sure they were all running correctly. I have no hesitation in recommending him for any plumbing or drainage work. "
 
 
 
 
Team:
Tim
 
 
 


Review 17 Jan 2020
Recommended by customer in NR19
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleared blocked drain to main sewer.
 
Cost: £90

"Very quick service rang up at 10 AM Saturday came out at 11:30 AM as per phone call excellent fast service at the weekend thanks."
 
 
 
 
Team:
Tim
 
 
 


Review 31 Oct 2019
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Unblocked drain with high pressure jet to remove root ingress followed by camera inspection which ensured no cracks or breaks in line.
 
Cost: £150

"Excellent professional service would not hesitate to use his services again. "
 
 
 
 
Team:
Tim
 
 
 


Review 17 Jul 2019
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Faulty flush valve.
Replaced flush valve and button and fitted
Tested work.
 
Cost: £115

"Very pleasant young man
who got on with the job very efficiently. "
 
 
 
 
Team:
Tim Milliken
 
 
 


Review 19 Jun 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 5/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Examination of leaking valve on shower. Water supply isolated and both valves and mesh filters for shower bar found to be clean. Only source of leak was loose nut. Plumber reinstalled system and tested joints; no defect.
 
Cost: £85

"This was a simple job in the end, but it was necessary to examine the parts in detail to reassure me. It was all done completely. I was particularly pleased that the plumber arrived within the 1/2 hours window he specified. "
 
 
 
 
Team:
Timotmy
 
 
 


Review 12 Jun 2019
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace 2 minor topes - Kitchen and utility room.
 
Cost: £91

"Excellent service - Arrived when he said he would and completed in a very difficult way. "
 
 
 
 
Team:
Tim
 
 
 


Review 6 Jun 2019
Recommended by customer in NR4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of bell value in cold water tank in loft (tank had run dry). Checked for air locks and bled system.
 
Cost: £109

"A prompt, courteous, service with an explanation of the work and how the system functioned very pleased. "
 
 
 
 
Team:
Tim
 
 
 


Review 28 May 2019
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £150

"A very efficient and pleasant person, was very pleased. "
 
 
 
 
Team:
Tim
 
 
 


Review 1 May 2019
Recommended by customer in NR5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced mixer taps in kitchen
 
Cost: £157

"Very pleased with work. Tim was very neat and left everything clean and tidy"
 
 
 
 
Team:
Tim Milliken
 
 
 


Review 15 Apr 2019
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace non return valve on cylinder
 
Cost: £92

"Quick, clean and competent
Very good response to phone call"
 
 
 
 
Team:
Tim Milliken
 
 
 


Review 15 Mar 2019
Recommended by customer in NR12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of cold fill washing machine including capping of redundant hot fill pipe
 
Cost: £93

"very professional, helpful and courteous"
 
 
 
 
Team:
Timothy
 
 
 

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