John Doherty

Unit 4 Nu Skope Business Centre, Station Road
Old Kilpatrick

G60 5LP

Plumber

Listed under:  Central Heating Engineers, Plumbers / Plumbing
97% recommended   Rating 9.7/10
71 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 71 reviews since 2016
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" They fitted this boiler and renewed radiators 2 years ago have serviced the system since first class company would definitely recommend. "   more
 
" Very professionally carried out. "   more
 
" The company was able to provide a same day service and the engineer arrived on time and was helpful and efficient. As well as friendly. "   more
 
" Outstanding service. No mess left behind at all. New ducting to outside and was also supplied. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 79%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 93%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 74%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 91%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 79%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 2
boiler 3
charges 2
class 2
courteous 2
customer 2
definitely 2
Doherty 4
efficient 8
efficiently 5
engineer 2
estimate 2
Excellent 7
explained 2
finish 2
fitted 2
friendly 8
friends 3
getting 2
good 8
Great 2
Happy 6
helpful 5
highly 3
John 3
man 2
nice 2
occasions 2
pleasant 4
pleased 2
plumber 3
problem 2
professional 4
professionally 2
prompt 3
questions 2
quick 2
quickly 2
reasonable 4
recommend 5
recommended 3
reliable 2
respond 2
satisfaction 2
Satisfied 2
service 13
serviced 2
tidy 6
Total 2
workmen 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 28 Nov 2019
Recommended by customer in G61
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler service.
 
Cost: £66

"Very professionally carried out. "
 
 
 
 
 
 


Review 28 Nov 2019
Recommended by customer in G60
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler service gas check.
 
Cost: £42

"They fitted this boiler and renewed radiators 2 years ago have serviced the system since first class company would definitely recommend. "
 
 
 
 
 
 


Review 26 Nov 2019
Recommended by customer in G82
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler not working or keeping pressure.
 
Cost: £66

"The company was able to provide a same day service and the engineer arrived on time and was helpful and efficient. As well as friendly. "
 
 
 
 
 
 


Review 11 Nov 2019
Recommended by customer in G60
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fitting of worcester/greenstar 30 degree boiler.
 
Cost: £2994

"Outstanding service. No mess left behind at all. New ducting to outside and was also supplied. "
 
 
 
 
 
 


Review 31 Oct 2019
Recommended by customer in G81
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplied and Fitters shower cabinet.
 
Cost: £1322

"Excellent job workmen very efficient. "
 
 
 
 
 
 


Review 25 Oct 2019
Recommended by customer in G60
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing kitche tap.
 
Cost: £42
 
 
 
 


Review 17 Oct 2019
Recommended by customer in G60
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 radiators fitted.
 

"Very good. "
 
 
 
 
 
 


Review 17 Oct 2019
Recommended by customer in G60
 My Age: 60 - 69 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit radiators.
 
Cost: £546

"Happy with the service. "
 
 
 
 
 
 


Review 17 Oct 2019
Recommended by customer in G82
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Work by this firm is always first class. Everything left tidy and cleaned up.
 
Cost: £35
 
 
 
 


Review 10 Oct 2019
Recommended by customer in G60
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair leak in WC
 
Cost: £24

"Very friendly and reliable. Tidy and sympathetic to surroundings. "
 
 
 
 
 
 


Review 4 Oct 2019
Recommended by customer in G83
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual service, set timer at room stat, fitted outside tap (customer supplier) and repair leak at towel rail.
 
Cost: £66

"N/A"
 
 
 
 
Team:
John
 
 
 


Review 17 Sep 2019
Recommended by customer in G81
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Unlock drains.
 
Cost: £72

"Fast efficient service. "
 
 
 
 
 
 


Review 5 Sep 2019
Recommended by customer in GI1
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New boiler.
 
Cost: £2880
 
 
 
 


Review 7 Aug 2019
Recommended by customer in G14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Land lords gas certificate.
 
 
 
 
 


Review 2 Aug 2019
Recommended by customer in G82
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shower tiles.
 
Cost: £48

"Work carried out was good. I well be getting John Doherty for my pluming.
Reasonable and nice work. "
 
 
 
 
 
 


Review 27 Jun 2019
Recommended by customer in G84
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excavate to investigate leak, cap pipe and infill.
 
Cost: £192

"Rather more expensive than expected.
However good prompt tidy job. "
 
 
 
 
 
 


Review 8 Jun 2019
Recommended by customer in PA7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing old sink, cutting into base and fitting new ceramic sink.
 
Cost: £207

"Excellent workmanship
Pleasant workmen,
Tidied up after completing work.
Initial cost and vat for 2 hours work a bit excessive but when discussed agreed to lower price, happy with this. "
 
 
 
 
 
 


Review 6 Jun 2019
Recommended by customer in G11
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen tap fitted.
 
Cost: £42

"Delighted. "
 
 
 
 
 
 


Review 2 Jun 2019
Recommended by customer in G82
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excavate garden to locate burst pipe as indicated by Scottish water. Repair pipe and relay turf as best as possible.
 
Cost: £228

"Plumber sent out with in hours of call.
Work carried out very efficiently - steps busy taken explained as work progressed.
Very happy with response and work done. "
 
 
 
 
 
 


Review 23 May 2019
Recommended by customer in G81
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stop dripping tap
Replaced 2 washers in joint tap at base under sink.
 
Cost: £66

"Prompt, quick and honest service. "
 
 
 
 
Team:
John Doherty
 
 
 

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