John Doherty

Unit 4 Nu Skope Business Centre, Station Road
Old Kilpatrick

G60 5LP

Plumber

Listed under:  Central Heating Engineers, Plumbers / Plumbing
96% recommended   Rating 9.6/10
55 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 55 reviews since 2016
 
 
 
Quality 9.5/10 Quality Rating 9.5
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent workmanship Pleasant workmen, Tidied up after completing work. Initial cost and vat for 2 hours work a bit excessive but when discussed agreed to lower price, happy with this. "   more
 
" Delighted. "   more
 
" Plumber sent out with in hours of call. Work carried out very efficiently - steps busy taken explained as work progressed. Very happy with response and work done. "   more
 
" Prompt, quick and honest service. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 79%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 90%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 70%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 88%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 75%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

boiler 2
charges 2
courteous 2
customer 2
Doherty 3
efficient 5
efficiently 5
estimate 2
Excellent 5
explained 2
finish 2
friendly 6
friends 3
good 5
Great 2
happy 4
helpful 4
highly 3
John 2
man 2
occasions 2
pleasant 3
pleased 2
Plumber 3
problem 2
professional 4
Prompt 2
questions 2
quick 2
quickly 2
reasonable 3
recommend 4
recommended 3
respond 2
satisfaction 2
satisfied 2
Service 9
tidy 4
Total 2
value 2
workers 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Jun 2019
Recommended by customer in PA7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing old sink, cutting into base and fitting new ceramic sink.
 
Cost: £207

"Excellent workmanship
Pleasant workmen,
Tidied up after completing work.
Initial cost and vat for 2 hours work a bit excessive but when discussed agreed to lower price, happy with this. "
 
 
 
 
 
 


Review 6 Jun 2019
Recommended by customer in G11
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen tap fitted.
 
Cost: £42

"Delighted. "
 
 
 
 
 
 


Review 2 Jun 2019
Recommended by customer in G82
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excavate garden to locate burst pipe as indicated by Scottish water. Repair pipe and relay turf as best as possible.
 
Cost: £228

"Plumber sent out with in hours of call.
Work carried out very efficiently - steps busy taken explained as work progressed.
Very happy with response and work done. "
 
 
 
 
 
 


Review 23 May 2019
Recommended by customer in G81
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stop dripping tap
Replaced 2 washers in joint tap at base under sink.
 
Cost: £66

"Prompt, quick and honest service. "
 
 
 
 
Team:
John Doherty
 
 
 


Review 13 May 2019
Recommended by customer in G81
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service gas fire had to remove / fit fire for five repair.
 
Cost: £87

"Excellent / clean work. "
 
 
 
 
 
 


Review 8 May 2019
Recommended by customer in G84
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Central heating
boiler service
 
Cost: £66

"Very pleased with the work done turned up as agreed and very efficient, carrying out the boiler service."
 
 
 
 
 
 


Review 3 May 2019
Recommended by customer in G83
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A blocked drain!
 

"I'm not sure about the charges, it's the first time the drain has been blocked!"
 
 
 
 
 
 


Review 18 Apr 2019
Recommended by customer in G83
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 18 Apr 2019
Recommended by customer in G61
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Un blocking shower drain
Replacing pop-up waste in washhand basin
 
Cost: £104

"I didn't ask for a quote. Have used this company before and I am always happy with the workmanship."
 
 
 
 
 
 


Review 15 Apr 2019
Recommended by customer in G61
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New pump
 
Cost: £212
 
 
 
 


Review 15 Apr 2019
Recommended by customer in G62
 My Age: 70 + 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler leak required support manifold and PRY
 

"We always find this company quick to respond, reliable and friendly. They went to quite a lot of trouble with this recent problem for which we were very grateful."
 
 
 
 
 
 


Review 5 Apr 2019
Recommended by customer in G41
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Leak from hot pipe
 
Cost: £90

"Ronnie
Very helpful and courteous. "
 
 
 
 
 
 


Review 1 Apr 2019
Recommended by customer in PA16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very good
No complaints."
 
 
 
 
 
 


Review 21 Mar 2019
Recommended by customer in G83
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit boiler and radiator.
 
Cost: £228000

"As per form questions. "
 
 
 
 
 
 


Review 11 Mar 2019
Recommended by customer in G60
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual service on boiler
 
Cost: £54

"Excellent"
 
 
 
 
 
 


Review 7 Mar 2019
Recommended by customer in G83
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 7/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Water block drain
 
Cost: £84

"Repair done efficiently"
 
 
 
 
 
 


Review 5 Mar 2019
Recommended by customer in G82
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
PRV expansion vessel supplied and fitted, condensate pipe supplied and fitted.
 
Cost: £234

"Great service from start to finish. No hanging above all day on workmen. Came on time, job done efficiently, Happy days. "
 
 
 
 
 
 


Review 22 Feb 2019
Recommended by customer in G82
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler leak then chemical flush of C.H
 
Cost: £234
 
 
Team:
Chris
 
 
 


Review 21 Feb 2019
Recommended by customer in G12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean drain
 
Cost: £70

"Good value
Engineer was friendly,
tidy and efficient. "
 
 
 
 
 
 


Review 24 Jan 2019
Recommended by customer in G46
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £127

"I have been a customers over a number of years. I take the advice of John Doherty."
 
 
 
 
 
 

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