Marvin Nichols UK Ltd

20 Cyril Road
Thorpe St Andrew
Norwich
NR7 0XL

Plumber

Listed under:  Central Heating Engineers, Plumbers / Plumbing
100% recommended   Rating Marvin Nichols UK Ltd 10/100
61 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 61 reviews since 2017
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I cannot recommend Marvin highly enough. He has done a fantastic job of replacing the old boiler with a new Combi boiler, and replacing three radiators which were not working well. Having lived for ne...."   more
 
" Marvin arrived within a few hours on replying to my message and was able to promptly fix a leak. Marvin was polite and efficient and I would call on him again when/if required."   more
 
" Very friendly and efficient service, I couldnít fault the service at all. I would highly recommend this service to my friends and family."   more
 
" the work was carried out promptly and in a professional manner."   more
 
 
About Us


We are a plumbing, heating and gas company covering Norwich and surrounding areas.

We are Gas Safe registered, and always carry and show an identity card for your added security.

We believe in providing our customers with a reliable quality service and we turn up when we say we will.

We carry out all aspects of plumbing, heating & gas work in both domestic dwellings and light commercial buildings.

Our engineers are City & Guilds qualified and have an extensive range of experience and knowledge.

We are fully insured with £2m of protection cover for you peace of mind.

Services we provide include:

Gas Boiler Installation & Replacement
Gas Boiler Servicing
Power Flushing
Radiators
Leaks
Hot Water Tanks
Bathrooms & Kitchens
Sinks & Taps
Showers
Gas Hobs & Ovens
Landlords Gas Safety Certificates
Home Buyers Plumbing Surveys & Reports
+++plus more+++

*WE OFFER FREE NO OBLIGATION QUOTES*


     
Customer Reviews
Sort:        

» 4 3 2 1

Budget:  


Review 4 Mar 2021
Recommended by customer in NR3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Old boiler and hot water tank replaced with new Baxi Combi boiler and three radiators replaced.
 
Cost: £3950
 

"I cannot recommend Marvin highly enough. He has done a fantastic job of replacing the old boiler with a new Combi boiler, and replacing three radiators which were not working well. Having lived for nearly two years with an inefficient system inherited from the previous owners of the house, it is great to be able to heat the house quickly and efficiently and keep all the rooms at a decent temperature.I only wish I'd taken the plunge sooner.
The job took three days and was far less disruptive than I had anticipated. From the initial visit through to the very last ( to go through all the instructions and info about the boiler with me), Marvin was extremely thorough, clear, calm, professional and courteous. He really took the time to explain the various options available. His email communication is swift and clear, and he is extremely punctual and reliable. He even cleaned the floor-which I had left a bit mucky in anticipation of a mess- I don't know how many heating engineers go out of their way to do that. Great job, great service, friendly chap= 100% recommended."
 
 
Team:
Marvin Nichols
 
 
 


Review 22 Feb 2021
Recommended by customer in NR13

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Find and repair leak under kitchen sink
 
Cost: £60
 

"Marvin arrived within a few hours on replying to my message and was able to promptly fix a leak. Marvin was polite and efficient and I would call on him again when/if required."
 
 
Team:
Marvin
 
 
 


Review 22 Feb 2021
Recommended by customer in NR2
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Homebuyers report

"Very friendly and efficient service, I couldnít fault the service at all.
I would highly recommend this service to my friends and family."
 
 
Team:
Marvin Nichols
 
 
 


Review 28 Jan 2021
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair of leaking kitchen tap and pipework
 
Cost: £65
 

"the work was carried out promptly and in a professional manner."
 
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 6 Nov 2020
Recommended by customer in NR7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Emergency plumbing work
 
Cost: £72
 

"Marvin came to our rescue with an emergency plumbing problem!
He was able to come round promptly and help to fix the issue
Marvin was professional and clear with what the problem was and told me what needed to be done. Payment was easy and he was very helpful and honest throughout"
 
 
Team:
Marvin
 
 
   Business Reply:

Many thanks for taking the time to write such a positive review. We really appreciate the feedback.
 


Review 4 Nov 2020
Recommended by customer in nr32
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gas safety certificate

"Done the job quickly and brilliantly, many thanks!"
 
 
Team:
Marvin
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 14 Oct 2020
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing faulty heating/hotwater times and room temperature thermostat.
 
Cost: £295
 

"He quickly replied to my email enquiry regarding replacement parts, and asked appropriate question, which I emailed the answer to.
He then quoted a price, and when this was accepted, arranged a time to come and fit new parts.
He was on time, and the work was completed quickly.
He then took time to explain how to use new timer and thermostat.
The area was left clean and tidy.
He was a a very pleasant and friendly man, and I would certainly recommend him."
 
 
Team:
Marvin Nichols
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 2 Sep 2020
Recommended by customer in NR4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair leaking boiler
 
Cost: £100
 

"Marvin came the same day I called, which was very helpful. He diagnosed the problem quickly, replaced the faulty part and its fine now. Marvin is friendly and professional and I will certainly use him again."
 
 
Team:
Marvin
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 12 Aug 2020
Recommended by customer in NR8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New plugs and traps for both bathroom sinks and new bath overflow & plug. Some were broken, and others were just old and the metal push type plugs were always getting stuck. 3 hours work + parts.
 
Cost: £198
 

"Marvin came back to us straight away, did the job, made some helpful suggestions, tidied up and left it all fixed so exactly what you want from when you call with a problem."
 
 
Team:
Marvin Nichols
 
 
   Business Reply:

Many thanks for taking the time to write such a positive review. We really appreciate the feedback.
 


Review 10 Aug 2020
Recommended by customer in NR13
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairs to two toilets: flush valve x 2 and fill valve x 1.
 
Cost: £130
 

"Whenever I have to seek out a plumber I tend to do a little sigh as I havenít had very good experiences of people getting back to me however it was the complete opposite experience with Marvin. He replied to my initial email on a Friday afternoon within 10 minutes and subsequent replies were just as quick. He arranged to come on the following Monday morning and arrived as promised. He was very open and honest in his communication and completed the work with no concerns from our side. We will certainly make use of his services again."
 
 
 
   Business Reply:

Wow, I really appreciate you taking the time to write such a lovely review. Thank you for choosing our service, it was a pleasure working with you.
 


Review 15 Jul 2020
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Marvin replaced a toilet water inlet valve, a kitchen mixer tap & an outside tap.

"Marvin got in touch quickly after my first email enquiry, arrived at the arranged time & did the work quietly & with no mess. I would definitely call on his services, if needed, again & I would thoroughly recommend him to everyone else. First class & highly competent service."
 
 
Team:
Marvin Nichols
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 14 Jul 2020
Recommended by customer in nr11

 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Disconnect a gas supply at short notice. Quick response and a great help.
 
Cost: £65
 

"As stated before a brilliant service really helped by the speed of the visit.
nothing too much trouble
Would recomend highly."
 
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 14 Jul 2020
Recommended by customer in NR1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gas boiler service
 
Cost: £65
 

"Left a message on Marvin voicemail and he came back on the same day. Was able to come in a couple of days due to work elsewhere which was fine with me. Arrived promptly and completed the service with no issues. Just wanted to know where things where. Complete and professional job."
 
 
Team:
Marvin
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 14 Jul 2020
Recommended by customer in NR3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gas safety
 
Cost: £90
 

"Will use again and recommend"
 
 
Team:
Marvin
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 2 Jul 2020
Recommended by customer in NR7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced one internal and one external tap. Replaced inlet value in toilet cistern.
 
Cost: £181

"Marvin was very easy to contact. He arrived at the time arranged & did an excellent job.

Very impressed & happy."
 
 
 
 
Team:
Marvin
 
 
 


Review 24 Jun 2020
Recommended by customer in NR14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Attachment of utility room taps and installation of outside tap
 
Cost: £139
 

"Communication with Marvin was good, prices given per hour before agreement. Marvin gave a reasonable time to start the work, he was on time, giving me a call when he was on his way. Work was completed in a tidy, clean professional way and pipework was very neat and tidy.
Good job all round and would recommend. Paperwork followed very promptly. Very happy. Thank you."
 
 
Team:
Marvin
 
 
 


Review 21 Apr 2020
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New boiler fitted new kitchen tap fitted new radiator fitted.
 

"Marvin was prompt, efficient and very professional. I could not have chosen a better tradesman. I am very pleased with the work he did."
 
 
 
 
Team:
Marvin
 
 
   Business Reply:

Thank you so much for taking the time to review our service. We are extremely grateful and happy to provide you with a satisfactory service.
 


Review 26 Mar 2020
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement boiler.
 

"Marvin explained everything thoroughly, He was really helpful and cheerful, nothing was too much trouble an excellent job and I would definitely recommended Marvin. "
 
 
 
 
Team:
Marvin
 
 
   Business Reply:

Thank you so much for taking the time to review our service. We are extremely grateful and happy to provide you with a satisfactory service.
 


Review 21 Nov 2019
Recommended by customer in NR7

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cam out as an emergency to fix a leak then returned to replace a tap

"Marvin was great came out promptly and did a great job, we will be using him again in the future."
 
 
Team:
Marvin
 
 
   Business Reply:

Many thanks for taking the time to write such a positive review. We really appreciate the feedback.
 


Review 5 Nov 2019
Recommended by customer in NR3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of a thermostatic valve on a radiator in a difficult position.
 
Cost: £105
 

"I contacted Marvin because the radiator valve wasnít working. As when I used before, he tried to book the job in ASAP at a time convenient for me. The job was complicated by the position of a ledge above the radiator but he checked with me that I was happy with how he was going to work round this and he completed the job successfully with just one visit. Marvin explained everything really clearly and his approach (as I have found it before,) was friendly and professional."
 
 
Team:
Marvin Nichols
 
 
   Business Reply:

Many thanks for taking the time to write such a wonderful review. We really appreciate the feedback.
 

Back to top

» 4 3 2 1