Marvin Nichols UK Ltd

20 Cyril Road
Thorpe St Andrew
Norwich
NR7 0XL

Plumber

Listed under:  Central Heating Engineers, Plumbers / Plumbing
100% recommended   Rating Marvin Nichols UK Ltd 10/100
68 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 68 reviews since 2017
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Marvin Nichols was extremely easy to deal with. He completed the work as he quoted and in the timescale. His work was very neat and I recommend him very highly."   more
 
" We were really impressed with Marvin Nichols. Had a response to my enquiry within 24 hours and he managed to attend the following day. There was a slight issue with our pipe work at the beginning but...."   more
 
" We were extremely pleased with the service. Marvin got back to us after our enquiry quickly, was able to fit us in the same day, checked the availability of new taps at his supplier straightaway, was ...."   more
 
" Service was efficient and Marvin was polite and professional; he gave us different options at different cost points. I would highly recommend. Will definitely be using again in the future."   more
 
 
About Us


We are a plumbing, heating and gas company covering Norwich and surrounding areas.

We are Gas Safe registered, and always carry and show an identity card for your added security.

We believe in providing our customers with a reliable quality service and we turn up when we say we will.

We carry out all aspects of plumbing, heating & gas work in both domestic dwellings and light commercial buildings.

Our engineers are City & Guilds qualified and have an extensive range of experience and knowledge.

We are fully insured with £2m of protection cover for you peace of mind.

Services we provide include:

Gas Boiler Installation & Replacement
Gas Boiler Servicing
Power Flushing
Radiators
Leaks
Hot Water Tanks
Bathrooms & Kitchens
Sinks & Taps
Showers
Gas Hobs & Ovens
Landlords Gas Safety Certificates
Home Buyers Plumbing Surveys & Reports
+++plus more+++

*WE OFFER FREE NO OBLIGATION QUOTES*


     
Customer Reviews
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Review 19 Apr 2021
Recommended by customer in NR3

 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving and installing a new gas boiler. Very easy to work with and extremely neat.
 
Cost: £3200
 

"Marvin Nichols was extremely easy to deal with. He completed the work as he quoted and in the timescale. His work was very neat and I recommend him very highly."
 
 
 
 


Review 15 Apr 2021
Recommended by customer in NR7

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement mixer taps and 3 way riser rail shower.
 
Cost: £202
 

"We were really impressed with Marvin Nichols. Had a response to my enquiry within 24 hours and he managed to attend the following day.
There was a slight issue with our pipe work at the beginning but he managed to fix the problem and completed the work to a very high standard.
We are both very pleased with the service and would definitely recommend him to friends and family."
 
 
Team:
Marvin Nichols
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 8 Apr 2021
Recommended by customer in NR1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing worn-out mixer taps with near-like-for-like ones.
 
Cost: £285
 

"We were extremely pleased with the service. Marvin got back to us after our enquiry quickly, was able to fit us in the same day, checked the availability of new taps at his supplier straightaway, was very clear about costs, turned up early and did the job perfectly. He was also very friendly. We couldn't have asked for better, really."
 
 
Team:
Marvin Nichols
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 8 Apr 2021
Recommended by customer in Nr3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace radiator
 
Cost: £330
 

"Service was efficient and Marvin was polite and professional; he gave us different options at different cost points. I would highly recommend. Will definitely be using again in the future."
 
 
Team:
Marvin
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 1 Apr 2021
Recommended by customer in NR2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
supplied and fitted an outdoor tap.
 
Cost: £117
 

"Marvin responded really quickly to my initial enquiry, and was able to fit the job in the next day. He arrived exactly when he said he would, and completed the job to an excellent standard quickly and efficiently. He was very friendly and helpful."
 
 
 
 


Review 24 Mar 2021
Recommended by customer in Nr12

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Marvin is professional friendly and got the job done as soon as was possible ... for me he completed the job on the same day .. I would always contact him again for any plumbing probs in the future ..

"I would recommend Marvin to anyone needing a plumber in the future .. my son recommended Marvin to me as he was also pleased with his high standard of workmanship."
 
 
 
 


Review 10 Mar 2021
Recommended by customer in NR5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install new gas boiler to replace existing central heating
 
Cost: £3680
 

"As an older lady living alone I felt very comfortable having Marvin in the house. He responded to my contacting him very promptly. (unlike others who did not get back to me)

He was very considerate, using appropriate coverings to the floor, shoes as well as face masks when communicating.
He was punctual and efficient and explained every aspect of the work involved, also the costs. Any questions I had were answered patiently to my satisfaction.
He has provided and registered the guarantee on my behalf and showed me water samples from the work.
I am extremely pleased and would not hesitate to recommend his company."
 
 
Team:
Marvin Nichols
 
 
   Business Reply:

Thank you so much for taking the time to review our service. We are extremely grateful and happy to provide you with a satisfactory service.
 


Review 4 Mar 2021
Recommended by customer in NR3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Old boiler and hot water tank replaced with new Baxi Combi boiler and three radiators replaced.
 
Cost: £3950
 

"I cannot recommend Marvin highly enough. He has done a fantastic job of replacing the old boiler with a new Combi boiler, and replacing three radiators which were not working well. Having lived for nearly two years with an inefficient system inherited from the previous owners of the house, it is great to be able to heat the house quickly and efficiently and keep all the rooms at a decent temperature.I only wish I'd taken the plunge sooner.
The job took three days and was far less disruptive than I had anticipated. From the initial visit through to the very last ( to go through all the instructions and info about the boiler with me), Marvin was extremely thorough, clear, calm, professional and courteous. He really took the time to explain the various options available. His email communication is swift and clear, and he is extremely punctual and reliable. He even cleaned the floor-which I had left a bit mucky in anticipation of a mess- I don't know how many heating engineers go out of their way to do that. Great job, great service, friendly chap= 100% recommended."
 
 
Team:
Marvin Nichols
 
 
   Business Reply:

Wow - Thank you Kim for taking the time to write such a complimentary review.
It was a pleasure working for you, and now you have a heating system that is efficient, will keep you warm and is backed by a 10 year warranty.
 


Review 22 Feb 2021
Recommended by customer in NR13

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Find and repair leak under kitchen sink
 
Cost: £60
 

"Marvin arrived within a few hours on replying to my message and was able to promptly fix a leak. Marvin was polite and efficient and I would call on him again when/if required."
 
 
Team:
Marvin
 
 
   Business Reply:

Many thanks for taking the time to write such a positive review. We really appreciate the feedback.
 


Review 22 Feb 2021
Recommended by customer in NR2
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Homebuyers report

"Very friendly and efficient service, I couldnít fault the service at all.
I would highly recommend this service to my friends and family."
 
 
Team:
Marvin Nichols
 
 
 


Review 28 Jan 2021
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair of leaking kitchen tap and pipework
 
Cost: £65
 

"the work was carried out promptly and in a professional manner."
 
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 6 Nov 2020
Recommended by customer in NR7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Emergency plumbing work
 
Cost: £72
 

"Marvin came to our rescue with an emergency plumbing problem!
He was able to come round promptly and help to fix the issue
Marvin was professional and clear with what the problem was and told me what needed to be done. Payment was easy and he was very helpful and honest throughout"
 
 
Team:
Marvin
 
 
   Business Reply:

Many thanks for taking the time to write such a positive review. We really appreciate the feedback.
 


Review 4 Nov 2020
Recommended by customer in nr32
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gas safety certificate

"Done the job quickly and brilliantly, many thanks!"
 
 
Team:
Marvin
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 14 Oct 2020
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing faulty heating/hotwater times and room temperature thermostat.
 
Cost: £295
 

"He quickly replied to my email enquiry regarding replacement parts, and asked appropriate question, which I emailed the answer to.
He then quoted a price, and when this was accepted, arranged a time to come and fit new parts.
He was on time, and the work was completed quickly.
He then took time to explain how to use new timer and thermostat.
The area was left clean and tidy.
He was a a very pleasant and friendly man, and I would certainly recommend him."
 
 
Team:
Marvin Nichols
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 2 Sep 2020
Recommended by customer in NR4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair leaking boiler
 
Cost: £100
 

"Marvin came the same day I called, which was very helpful. He diagnosed the problem quickly, replaced the faulty part and its fine now. Marvin is friendly and professional and I will certainly use him again."
 
 
Team:
Marvin
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 12 Aug 2020
Recommended by customer in NR8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New plugs and traps for both bathroom sinks and new bath overflow & plug. Some were broken, and others were just old and the metal push type plugs were always getting stuck. 3 hours work + parts.
 
Cost: £198
 

"Marvin came back to us straight away, did the job, made some helpful suggestions, tidied up and left it all fixed so exactly what you want from when you call with a problem."
 
 
Team:
Marvin Nichols
 
 
   Business Reply:

Many thanks for taking the time to write such a positive review. We really appreciate the feedback.
 


Review 10 Aug 2020
Recommended by customer in NR13
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairs to two toilets: flush valve x 2 and fill valve x 1.
 
Cost: £130
 

"Whenever I have to seek out a plumber I tend to do a little sigh as I havenít had very good experiences of people getting back to me however it was the complete opposite experience with Marvin. He replied to my initial email on a Friday afternoon within 10 minutes and subsequent replies were just as quick. He arranged to come on the following Monday morning and arrived as promised. He was very open and honest in his communication and completed the work with no concerns from our side. We will certainly make use of his services again."
 
 
 
   Business Reply:

Wow, I really appreciate you taking the time to write such a lovely review. Thank you for choosing our service, it was a pleasure working with you.
 


Review 15 Jul 2020
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Marvin replaced a toilet water inlet valve, a kitchen mixer tap & an outside tap.

"Marvin got in touch quickly after my first email enquiry, arrived at the arranged time & did the work quietly & with no mess. I would definitely call on his services, if needed, again & I would thoroughly recommend him to everyone else. First class & highly competent service."
 
 
Team:
Marvin Nichols
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 14 Jul 2020
Recommended by customer in nr11

 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Disconnect a gas supply at short notice. Quick response and a great help.
 
Cost: £65
 

"As stated before a brilliant service really helped by the speed of the visit.
nothing too much trouble
Would recomend highly."
 
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 14 Jul 2020
Recommended by customer in NR1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gas boiler service
 
Cost: £65
 

"Left a message on Marvin voicemail and he came back on the same day. Was able to come in a couple of days due to work elsewhere which was fine with me. Arrived promptly and completed the service with no issues. Just wanted to know where things where. Complete and professional job."
 
 
Team:
Marvin
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 

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