Marvin Nichols UK Ltd

20 Cyril Road
Thorpe St Andrew
Norwich
NR7 0XL

Plumber

Listed under:  Central Heating Engineers, Plumbers / Plumbing
100% recommended   Rating Marvin Nichols UK Ltd 10/100
51 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 51 reviews since 2017
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Marvin got in touch quickly after my first email enquiry, arrived at the arranged time & did the work quietly & with no mess. I would definitely call on his services, if needed, again & I would thorou...."   more
 
" As stated before a brilliant service really helped by the speed of the visit. nothing too much trouble Would recomend highly."   more
 
" Left a message on Marvin voicemail and he came back on the same day. Was able to come in a couple of days due to work elsewhere which was fine with me. Arrived promptly and completed the service with ...."   more
 
" Will use again and recommend"   more
 
 
About Us


We are a plumbing, heating and gas company covering Norwich and surrounding areas.

We are Gas Safe registered, and always carry and show an identity card for your added security.

We believe in providing our customers with a reliable quality service and we turn up when we say we will.

We carry out all aspects of plumbing, heating & gas work in both domestic dwellings and light commercial buildings.

Our engineers are City & Guilds qualified and have an extensive range of experience and knowledge.

We are fully insured with £2m of protection cover for you peace of mind.

Services we provide include:

Gas Boiler Installation & Replacement
Gas Boiler Servicing
Power Flushing
Radiators
Leaks
Hot Water Tanks
Bathrooms & Kitchens
Sinks & Taps
Showers
Gas Hobs & Ovens
Landlords Gas Safety Certificates
Home Buyers Plumbing Surveys & Reports
+++plus more+++

*WE OFFER FREE NO OBLIGATION QUOTES*


     
Customer Reviews
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Review 15 Jul 2020
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Marvin replaced a toilet water inlet valve, a kitchen mixer tap & an outside tap.

"Marvin got in touch quickly after my first email enquiry, arrived at the arranged time & did the work quietly & with no mess. I would definitely call on his services, if needed, again & I would thoroughly recommend him to everyone else. First class & highly competent service."
 
 
Team:
Marvin Nichols
 
 
 


Review 14 Jul 2020
Recommended by customer in nr11

 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Disconnect a gas supply at short notice. Quick response and a great help.
 
Cost: £65
 

"As stated before a brilliant service really helped by the speed of the visit.
nothing too much trouble
Would recomend highly."
 
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 14 Jul 2020
Recommended by customer in NR1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gas boiler service
 
Cost: £65
 

"Left a message on Marvin voicemail and he came back on the same day. Was able to come in a couple of days due to work elsewhere which was fine with me. Arrived promptly and completed the service with no issues. Just wanted to know where things where. Complete and professional job."
 
 
Team:
Marvin
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 14 Jul 2020
Recommended by customer in NR3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gas safety
 
Cost: £90
 

"Will use again and recommend"
 
 
Team:
Marvin
 
 
   Business Reply:

Thank you so much for taking the time to share your experience and choosing our service.
It was a pleasure working with you.
 


Review 2 Jul 2020
Recommended by customer in NR7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced one internal and one external tap. Replaced inlet value in toilet cistern.
 
Cost: £181

"Marvin was very easy to contact. He arrived at the time arranged & did an excellent job.

Very impressed & happy."
 
 
 
 
Team:
Marvin
 
 
 


Review 24 Jun 2020
Recommended by customer in NR14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Attachment of utility room taps and installation of outside tap
 
Cost: £139
 

"Communication with Marvin was good, prices given per hour before agreement. Marvin gave a reasonable time to start the work, he was on time, giving me a call when he was on his way. Work was completed in a tidy, clean professional way and pipework was very neat and tidy.
Good job all round and would recommend. Paperwork followed very promptly. Very happy. Thank you."
 
 
Team:
Marvin
 
 
 


Review 21 Apr 2020
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New boiler fitted new kitchen tap fitted new radiator fitted.
 

"Marvin was prompt, efficient and very professional. I could not have chosen a better tradesman. I am very pleased with the work he did."
 
 
 
 
Team:
Marvin
 
 
   Business Reply:

Thank you so much for taking the time to review our service. We are extremely grateful and happy to provide you with a satisfactory service.
 


Review 26 Mar 2020
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement boiler.
 

"Marvin explained everything thoroughly, He was really helpful and cheerful, nothing was too much trouble an excellent job and I would definitely recommended Marvin. "
 
 
 
 
Team:
Marvin
 
 
   Business Reply:

Thank you so much for taking the time to review our service. We are extremely grateful and happy to provide you with a satisfactory service.
 


Review 21 Nov 2019
Recommended by customer in NR7

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cam out as an emergency to fix a leak then returned to replace a tap

"Marvin was great came out promptly and did a great job, we will be using him again in the future."
 
 
Team:
Marvin
 
 
   Business Reply:

Many thanks for taking the time to write such a positive review. We really appreciate the feedback.
 


Review 5 Nov 2019
Recommended by customer in NR3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of a thermostatic valve on a radiator in a difficult position.
 
Cost: £105
 

"I contacted Marvin because the radiator valve wasn’t working. As when I used before, he tried to book the job in ASAP at a time convenient for me. The job was complicated by the position of a ledge above the radiator but he checked with me that I was happy with how he was going to work round this and he completed the job successfully with just one visit. Marvin explained everything really clearly and his approach (as I have found it before,) was friendly and professional."
 
 
Team:
Marvin Nichols
 
 
   Business Reply:

Many thanks for taking the time to write such a wonderful review. We really appreciate the feedback.
 


Review 1 Nov 2019
Recommended by customer in NR3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Relocate radiator, cut back old gas pipes, fit new waste water outlet and inlet water piping to new sink
 
Cost: £389
 

"Marvin is brilliant, I didn't have any clue on how the jobs could be done but he worked out the best way of doing it within my budget and did not pressure me into carrying out the work. I was kept up to date at all stages and was happy to leave Marvin in my home while I was at work. I am quite particular about things being neatly done and was so happy to find all the holes cut for piping to go through was so neat and minimal. Marvin did such a good job that he will be coming back to carry out some more work in the next few weeks."
 
 
Team:
Marvin Nichols
 
 
   Business Reply:

Thank you very much for such positive feedback.
 


Review 1 Nov 2019
Recommended by customer in NR3
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Investigate and repair leak on waste pipe from washing machine
 
Cost: £115
 

"Marvin was very friendly and professional. He was able to come round within the week at a time that was flexible to my working hours. He found a way to fix what appeared to me quite a complicated job. The work was carried out over two hours with little disruption to the work I was doing at home at the time.

I would definitely use Marvin again."
 
 
Team:
Marvin Nichols
 
 
   Business Reply:

Many thanks for taking the time to write such a wonderful review. We really appreciate the feedback.
 


Review 31 Oct 2019
Recommended by customer in NR1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of shower and tap adjustment and boiler service.
 
Cost: £130

"Arrived on time, friendly and knowledged service.
Highly recommend. "
 
 
 
 
Team:
Marvin
 
 
   Business Reply:

Many Thanks for choosing our service.
 


Review 31 Oct 2019
Recommended by customer in NR4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install new shower.
 
Cost: £378

"Job done totally professionally - Marvin was friendly, helpful and explained everything really clearly. Thanks. "
 
 
 
 
Team:
Marvin
 
 
   Business Reply:

Many Thanks for choosing our service.
 


Review 9 Sep 2019
Recommended by customer in NR1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace shower

"Marvin is very professional. He advised us on which shower would suit our requirements.
He arrived on time and completed the work quickly and efficiently. We would certainly use Marvin again."
 
 
Team:
Marvin
 
 
   Business Reply:

Many Thanks for choosing our service.
 


Review 6 Sep 2019
Recommended by customer in NR1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement thermostatic ta
 
Cost: £410
 

"Called Marvin to come out and look at a leaky tap. Came the very same day. Very professional and informative. Excellent speed of service. New tap sourced the same day and work completed in very good time. Best plumber I have used. Would definitely use again. Thank you so much Marvin!"
 
 
Team:
Marvin Nichols
 
 
   Business Reply:

Dear Emma,

Thank you so much for sharing your experience with us.
We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.

Marvin
 


Review 1 Sep 2019
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Marvin checked the showers in my house and advised one would need replacing due to its age and fault. One shower he could not find the isolation switch and advised me to get an electrician in first. Marvin replaced the faulty shower, arriving on time and did a job clearing up mess etc. The second shower was fine; the isolation switch found by the electrician had been switched off by mistake.
 
Cost: £220
 

"I would thoroughly recommend Marvin and would not hesitate to contact him again. He was reliable and did not undertake any unnecessary work- his charges were reasonable."
 
 
Team:
Marvin
 
 
   Business Reply:

Dear Lesley,

Thank you so much for sharing your experience with us.
I am glad we could be of assistance on this occasion.
We take pride in providing an outstanding service to all of our customers and we are very pleased to receive your kind review.

Marvin
 


Review 7 Aug 2019
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing an existing shower pump. Additional check on shower temperature.
 
Cost: £95

"Marvan was very courteous, clean and considerate. He was thorough in getting and testing the pump and shower. He also did a thorough check on the shower temperature. He cleaned and adjusted the mixer value and improved the operations temperature range significantly compared with the last 5 years plus it now operates at least +7c. Very pleased"
 
 
 
 
Team:
Marvin
 
 
   Business Reply:

Dear Mr T,

Thank you so much for taking the time to share your experience with us.
We always try our best to provide a great service to our valued customers.

Marvin
 


Review 5 Jul 2019
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace radiators x2
Repair leaking toilet
Repair boiler leak and service boiler.
 

"Excellent service and excellent work. Couldn't ask for more!"
 
 
 
 
Team:
Marvin
 
 
   Business Reply:

Dear Jackie,

Thank you so much for taking the time to share your experience with us.
We appreciate your valued feedback and positive comments.

Marvin
 


Review 26 Jun 2019
Recommended by customer in NR5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove bath and replace with full length shower cubicle.
 
Cost: £4195
 

"Excellent. Job completed with minimum of disruption and in the agreed timescale. We were fully informed about all aspects of the work being carried out. I cannot recommend Marvin highly enough - we are extremely delighted with the results and the price."
 
 
Team:
Marvin
 
 
   Business Reply:

Dear Mrs J, thanks for leaving us such a wonderful review.
We always try our best to put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thanks for your kind words.
I hope you enjoy your new shower and we look forward to seeing you again in the future.
 

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