Gibson & Goold Ayr Ltd

Where reputations count.

3 Old Farm Road
Ayr
South Ayrshire
KA8 9ST

Plumbing & Heating Engineers

www.gibsonandgooldayr.co.uk

Email This Business

Tel 01292 268478
Mobile 07976 379270

Listed under: Bathrooms / Bathroom Fitters / Bathroom Installers, Central Heating Engineers, Gas Engineers, Kitchens / Kitchen Fitters / Kitchen Installers, Plumbers / Plumbing

100% recommended Rating 9.9/100
17 reviews since 2016

Satisfaction Ratings

Overall Rating	9.9 /10
Based on 17 reviews since 2016

Quality	9.9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9.7/10
The price represents value for money

Recent Reviews

" Neil was professional gave good advice, knowledgeable and friendly. Adam and Paul the two who installed the shower bathroom were first class in their application, work rate and attitude cannot praise ...." more

" Fantastic company and service the whole team were brilliant" more

" Excellent customer service from point of enquiry to completion of work. Work carried out to a high standard and at a reasonable cost. Everyone involved in the planning and installation was friendly, h...." more

" Very happy with work." more

About Us
Information provided by the business
Legal Name: Gibson & Goold Ayr Ltd. Limited Company.

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Review 4 Oct 2021 Recommended by customer in KA9 business Gibson & Goold Ayr Ltd https://www.referenceline.com/plumbing_heating_engineers-in-ayr-gibsongooldayrltd-73506

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To supply and fit new shower room
Install log effect wood burning gas stove
(two separate jobs)

"Neil was professional gave good advice, knowledgeable and friendly. Adam and Paul the two who installed the shower bathroom were first class in their application, work rate and attitude cannot praise these three highly enough.
A job very well done."

Team:
Neil Paul Adam

REPORT THIS REVIEW

Review 21 Sep 2021 Recommended by customer in KA9 business Gibson & Goold Ayr Ltd https://www.referenceline.com/plumbing_heating_engineers-in-ayr-gibsongooldayrltd-73506

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Fill fit out of family bathroom including changing pipework.

"Fantastic company and service the whole team were brilliant"

REPORT THIS REVIEW

Review 9 Dec 2019 Recommended by customer in KA9 business Gibson & Goold Ayr Ltd https://www.referenceline.com/plumbing_heating_engineers-in-ayr-gibsongooldayrltd-73506

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New bathroom supplied and fitted.

"Excellent customer service from point of enquiry to completion of work. Work carried out to a high standard and at a reasonable cost. Everyone involved in the planning and installation was friendly, helpful and patient, ensuring that they delivered our vision. Very professional."

Team:
Neil Kirstine Adam Steven

REPORT THIS REVIEW

Review 2 Dec 2019 Recommended by customer in KA18 business Gibson & Goold Ayr Ltd https://www.referenceline.com/plumbing_heating_engineers-in-ayr-gibsongooldayrltd-73506

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Remove existing electric shower, shower enclosure and shower tray
Supply fit the following shower tray shower waste in chrome finish pivot door silver frame and clear class end panel thermostatic shower riser rail 2 wall panels.

"Very happy with work."

REPORT THIS REVIEW

Review 25 Nov 2019 Recommended by customer in DG4 business Gibson & Goold Ayr Ltd https://www.referenceline.com/plumbing_heating_engineers-in-ayr-gibsongooldayrltd-73506

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

New bathroom suite fitted bathroom furniture, flooring and tiling.

"From start to finish the company employees were helpful, knowledgeable and professional "

Team:
Neil Adam Kirsteen Steven

REPORT THIS REVIEW

Review 3 Jul 2019 Recommended by customer in KA3 business Gibson & Goold Ayr Ltd https://www.referenceline.com/plumbing_heating_engineers-in-ayr-gibsongooldayrltd-73506

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Complete refit of bathroom/shower room toilet

"Total satisfaction with all aspects of work and materials."

REPORT THIS REVIEW

Review 3 Jul 2019 Recommended by customer in KA7 business Gibson & Goold Ayr Ltd https://www.referenceline.com/plumbing_heating_engineers-in-ayr-gibsongooldayrltd-73506

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Provide walk in shower, wet floor and paneling

"Very happy with finished bathroom and service provided.
Many thanks."

REPORT THIS REVIEW

Review 29 Jun 2019 Recommended by customer in KA9 business Gibson & Goold Ayr Ltd https://www.referenceline.com/plumbing_heating_engineers-in-ayr-gibsongooldayrltd-73506

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Full wet room fitted.

"Delighted with work carried out by. Gibson & Goold (AYR)"

REPORT THIS REVIEW

Review 2 Dec 2018 Recommended by customer in KA8 business Gibson & Goold Ayr Ltd https://www.referenceline.com/plumbing_heating_engineers-in-ayr-gibsongooldayrltd-73506

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Install wet room. Remove existing bath etc.

"Workmanship and workmen were 1st class. A credit to their firm. "

REPORT THIS REVIEW

Review 23 Dec 2016 Recommended by customer in PA5 business Gibson & Goold Ayr Ltd https://www.referenceline.com/plumbing_heating_engineers-in-ayr-gibsongooldayrltd-73506

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Wet Roof and shower.

"Both workers were very professional and tidy.
They just could not do enough to help us."

Team:
Adam Chris

REPORT THIS REVIEW

Review 19 Dec 2016 Recommended by customer in KA7 business Gibson & Goold Ayr Ltd https://www.referenceline.com/plumbing_heating_engineers-in-ayr-gibsongooldayrltd-73506

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Taking out bathroom and making bathroom into a wet room.

"I couldn't fault the service we recovered I was assured we would've have to wait for anyone and we didn't. Dongie and Craig were excellent and wouldn't do enough for us. They cleaned everything up and left everything tidy, which was a good sign being elderly. "

Team:
Dougie Craig

REPORT THIS REVIEW

Review 20 Oct 2016 Recommended by customer in KA10 business Gibson & Goold Ayr Ltd https://www.referenceline.com/plumbing_heating_engineers-in-ayr-gibsongooldayrltd-73506

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Design supply and fit wet room.

"I am delighted with the work carried out from Neil visiting to help us design to the team working hard to complete the job. Always tidy and a most excellent job. A top class service all mind.
"

Team:
Adam Chris

REPORT THIS REVIEW

Review 23 Sep 2016 Recommended by customer in KA26 business Gibson & Goold Ayr Ltd https://www.referenceline.com/plumbing_heating_engineers-in-ayr-gibsongooldayrltd-73506

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installed new bathroom suite new ceiling with down lights and fully tiled walls and floor.

"Chris and Adam were very professional and made an excellent job. Would have no hesitation in recommending Gibson & Goold to anyone wanting to have a bathroom installation. Absolutely delighted at the job they did."

Team:
Chris Adam

REPORT THIS REVIEW

Review 20 Sep 2016 Recommended by customer in KA7 business Gibson & Goold Ayr Ltd https://www.referenceline.com/plumbing_heating_engineers-in-ayr-gibsongooldayrltd-73506

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Fitting wet floor and shower. Extra wall tiling and UPVC ceiling tiles.

"Very pleased with work."

Team:
Dougie Will

REPORT THIS REVIEW

Review 16 Sep 2016 Recommended by customer in KA26 business Gibson & Goold Ayr Ltd https://www.referenceline.com/plumbing_heating_engineers-in-ayr-gibsongooldayrltd-73506

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Strip out bathroom and change to shower room ceiling, walls, floor.

"Adam and Chris worked well together. They explained what they were doing each day and left the place tidy each day before they left. I am pleased with the work done. "

Team:
Adam Christopher

REPORT THIS REVIEW

Review 15 Sep 2016 Recommended by customer in KA8 business Gibson & Goold Ayr Ltd https://www.referenceline.com/plumbing_heating_engineers-in-ayr-gibsongooldayrltd-73506

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Wet floor.

"First class job. Everything superb. The fittings are all up to the minute, you are allowed plenty of time to choose from a great selection of colors. We couldn't be more delighted. In particular the staff are excellent put you at your ease. Keep you informed of their progress."

Team:
Christopher Adam

REPORT THIS REVIEW

Review 13 Sep 2016 Recommended by customer in KA9 business Gibson & Goold Ayr Ltd https://www.referenceline.com/plumbing_heating_engineers-in-ayr-gibsongooldayrltd-73506

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Shower room completely renovated - floor, walls and ceiling renewed and new fitments installed.

"Quality of service and craftsmanship was excellent."

Team:
Adam Christopher

REPORT THIS REVIEW

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