Aquamac Plumbing & Heating

20 Paterson Place, Longforgan
Dundee
Angus
DD2 5HE

Plumbing & Heating Engineers

Listed under:  Central Heating Engineers, Plumbers / Plumbing
97% recommended   Rating Aquamac Plumbing & Heating 9.7/100
224 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 224 reviews since 2009
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The price represents value for money

 
 
 
Recent Reviews 
 
" Water pouring out of shower head bank holiday weekend. I phoned Aquamac Sunday morning he offered to come out then or Monday morning. I managed to get the water off so he came on the Monday at 9.10am....."   more
 
" We have been using Aquamac for many years now and will continue to call them as required On this occasion Ryan and Max dealt with our WC leak quickly and efficiently and with usual courtesy and goo...."   more
 
" Phoned at 9am and work was completed that morning. Was so pleased as it was urgent, being a repair to wc cistern. Great service and very friendly staff, while remaining professional. Couldn't fa...."   more
 
" I used Aquamac for the first time. Ryan and his apprentice came out very promptly, were very polite and listened to the difficulties we were experiencing with a stiff toilet flush. They suggested va...."   more
 
 
About Us



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Review 9 May 2023
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement shower as old one was leaking.
 
Cost: £320
 

"Water pouring out of shower head bank holiday weekend. I phoned Aquamac Sunday morning he offered to come out then or Monday morning. I managed to get the water off so he came on the Monday at 9.10am. The plumber got me a replacement shower which he fitted, checked it was working perfectly then left.

Excellent service, couldn't be faulted.

2 hours labour and the replacement shower was more expensive at my choice.

I would recommend using the Trusted Trader Scheme"
 
 
Team:
Max
 
 
 


Review 3 Mar 2023
Recommended by customer in Dd2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
WC leak
 
Cost: £180
 

"We have been using Aquamac for many years now and will continue to call them as required

On this occasion Ryan and Max dealt with our WC leak quickly and efficiently and with usual courtesy and good humour .
Highly recommended.

"
 
 
 
 


Review 2 Mar 2023
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair to WC cistern
 
Cost: £100
 

"Phoned at 9am and work was completed that morning. Was so pleased as it was urgent, being a repair to wc cistern.

Great service and very friendly staff, while remaining professional. Couldn't fault anything. wc now flushes on demand! Would definitely recommend."
 
 
 
 


Review 16 Feb 2022
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Resiting a toilet flush to make it easier to use.
 
Cost: £35
 

"I used Aquamac for the first time. Ryan and his apprentice came out very promptly, were very polite and listened to the difficulties we were experiencing with a stiff toilet flush. They suggested various options and pointed out that some would be quite expensive. Ryan suggested going for a cheaper option to see if it works but said he would return if it didnít meet our needs. Aquamac are very clean and tidy workers and I would not hesitate to use them again."
 
 
 
 


Review 17 Jan 2022
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Hot water not working properly, no water pressure in taps, air bubbles.
 
Cost: £20

"I've had a problem with on airlock before and the British Gas plumber had to hoover it out. Ryan sorted the problem in five minutes and no hoover needed. At last, my hot water taps work again!"
 
 
 
 
Team:
Ryan Max
 
 
 


Review 13 Oct 2021
Recommended by customer in DD2
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacing valve in boiler
 
Cost: £43

"They were friendly, prompt, came when they said they would. They were tidy and efficient.
I would highly recommend."
 
 
 
 
Team:
Ryan Max
 
 
 


Review 8 Oct 2021
Recommended by customer in DD6

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I had a leaking sink in my bathroom. I saw Aquamac listed in Trusted Trader and contacted them in the morning. I received a reply message almost immediately and the sink was repaired by early afternoon.
 
Cost: £55
 

"Brilliant service!
Ryan clearly explained the problem (wear and tear of an old part) and the solution. He had a new part already in his van and fitted it. He cleaned up very well too.
The service was remarkably quick and efficient and Ryan was pleasant to deal with. The price was also very competitive. I would definitely use Aquamac again and am happy to recommend them."
 
 
Team:
Ryan from Aquamac
 
 
 


Review 4 Oct 2021
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Leak in shower - not draining
 
Cost: £40

"Helpful and friendly service would recommend"
 
 
 
 
Team:
Rya Max
 
 
 


Review 20 Sep 2021
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Ryan serviced my boiler and also fitted an outside tap.

"Ryan is very professional about going about his work. He is a very friendly and knowledgeable engineer. I would highly recommend him and will certainly be using him again."
 
 
 
 


Review 20 Sep 2021
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting new kitchen sink
 

"Ryan was prompt in arriving and was a polite friendly man who got on with the work and when finished left everything neat and tidy. Great job."
 
 
 
 
Team:
Ryan
 
 
 


Review 6 Sep 2021
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cost: £130

"Very happy with the work done and the efficiency that must carried it out.
I will therefore use this company again."
 
 
 
 
Team:
Max
 
 
 


Review 21 Aug 2020
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Annual boiler service.
 
Cost: £45

"After agreeing a price and time and date for the job

I was kept fully aware of events.

Its the first time I have used Aquamac plumbing and heating but I would not hesitate to call them again if required."
 
 
 
 
Team:
Ryan Macdonald
 
 
 


Review 8 Jun 2020
Recommended by customer in PH2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Checking boiler remote system and readjustment of existing remote. New remote not required
 
Cost: £50

"Quick and efficient, professional, patient in explaining system to householder (elderly) will use this company again without hesitation. Wearing PPE at all times (coronavirus) during work."
 
 
 
 
Team:
Ryan Max
 
 
 


Review 28 May 2020
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Repair boiler

"Ryan has visited my mum on four occasions in the past week, when she thought her boiler wasnít working. He quickly sorted the problems out and didnít charge her for his visits. Mum is elderly and a bit forgetful. Ryan reassured her and phoned her the next day to make sure everything was okay . He is honest and trustworthy and I would highly recommend his firm."
 
 
Team:
Ryan
 
 
 


Review 27 Apr 2020
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 6/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting of new combi boiler.
 
Cost: £1775

"The young apprentice was such a lovely chap. His name was Max. Very keen hard worker."
 
 
 
 
Team:
Ryan Max
 
 
 


Review 7 Mar 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Affix Radiator to wall
 
Cost: £45
 
 
Team:
Daniel Ryan
 
 
 


Review 7 Mar 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace bellow in downstair toilet and replace washer in upstair toilet.
 
Cost: £65

"Would not hesitate to recommend Aquamac plumbing. They did an excellent job."
 
 
 
 
Team:
Daniel Ryan
 
 
 


Review 23 Jul 2018
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 


Review 20 Jun 2018
Recommended by customer in DD3
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting new taps to bathroom and kitchen.
 
Cost: £90

"Ryan was very good. He found a leak in the bathroom and repaired that too. He arranged for a joiner who was needed in the bathroom."
 
 
 
 
Team:
Ryan
 
 
 


Review 29 May 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacing tap on bathroom sink/wash basin.
 
Cost: £140

"One morning I turned on the tap and pieces of metal fitters the size of 6p came out and the water flow was uncontrolled.
I got a phone number from Trusted Taylors and Ryan came very quickly and dealt with it.
He was able to get a matching tap and came and fitted it very satisfactorily.
Would certainly contact him if I had another plumbing problem."
 
 
 
 
Team:
Ryan
 
 
 

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