Aquamac Plumbing & Heating

2 Millhall Farm Cottages, Muirhead
Dundee
Angus
DD2 5QX

Plumbing & Heating Engineers

Listed under:  Central Heating Engineers, Plumbers / Plumbing
97% recommended   Rating Aquamac Plumbing & Heating 9.7/100
213 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 213 reviews since 2009
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" After agreeing a price and time and date for the job I was kept fully aware of events. Its the first time I have used Aquamac plumbing and heating but I would not hesitate to call them again if ...."   more
 
" Quick and efficient, professional, patient in explaining system to householder (elderly) will use this company again without hesitation. Wearing PPE at all times (coronavirus) during work."   more
 
" Ryan has visited my mum on four occasions in the past week, when she thought her boiler wasnít working. He quickly sorted the problems out and didnít charge her for his visits. Mum is elderly and a bi...."   more
 
" The young apprentice was such a lovely chap. His name was Max. Very keen hard worker."   more
 
 
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Review 21 Aug 2020
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual boiler service.
 
Cost: £45

"After agreeing a price and time and date for the job

I was kept fully aware of events.

Its the first time I have used Aquamac plumbing and heating but I would not hesitate to call them again if required."
 
 
 
 
Team:
Ryan Macdonald
 
 
 


Review 8 Jun 2020
Recommended by customer in PH2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Checking boiler remote system and readjustment of existing remote. New remote not required
 
Cost: £50

"Quick and efficient, professional, patient in explaining system to householder (elderly) will use this company again without hesitation. Wearing PPE at all times (coronavirus) during work."
 
 
 
 
Team:
Ryan Max
 
 
 


Review 28 May 2020
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Repair boiler

"Ryan has visited my mum on four occasions in the past week, when she thought her boiler wasnít working. He quickly sorted the problems out and didnít charge her for his visits. Mum is elderly and a bit forgetful. Ryan reassured her and phoned her the next day to make sure everything was okay . He is honest and trustworthy and I would highly recommend his firm."
 
 
Team:
Ryan
 
 
 


Review 27 Apr 2020
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of new combi boiler.
 
Cost: £1775

"The young apprentice was such a lovely chap. His name was Max. Very keen hard worker."
 
 
 
 
Team:
Ryan Max
 
 
 


Review 7 Mar 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Affix Radiator to wall
 
Cost: £45
 
 
Team:
Daniel Ryan
 
 
 


Review 7 Mar 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace bellow in downstair toilet and replace washer in upstair toilet.
 
Cost: £65

"Would not hesitate to recommend Aquamac plumbing. They did an excellent job."
 
 
 
 
Team:
Daniel Ryan
 
 
 


Review 23 Jul 2018
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 20 Jun 2018
Recommended by customer in DD3
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new taps to bathroom and kitchen.
 
Cost: £90

"Ryan was very good. He found a leak in the bathroom and repaired that too. He arranged for a joiner who was needed in the bathroom."
 
 
 
 
Team:
Ryan
 
 
 


Review 29 May 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing tap on bathroom sink/wash basin.
 
Cost: £140

"One morning I turned on the tap and pieces of metal fitters the size of 6p came out and the water flow was uncontrolled.
I got a phone number from Trusted Taylors and Ryan came very quickly and dealt with it.
He was able to get a matching tap and came and fitted it very satisfactorily.
Would certainly contact him if I had another plumbing problem."
 
 
 
 
Team:
Ryan
 
 
 


Review 8 Feb 2018
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair plug in wash hand basin.
 
Cost: £21
 
 
Team:
Ryan
 
 
 


Review 27 Oct 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new w/c, flexi pipe and kitchen sink connections.
 
Cost: £45

"Prompt service, very happy. Job completed within 2 hours of call. Would certainly call again if required."
 
 
 
 
Team:
Ryan
 
 
 


Review 20 Oct 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair of leak under kitchen sink.
 
Cost: £25

"Absolutely excellent response. This was an emergency situation and Ryan arrived within 10-15 minutes of my call. His price was extremely reasonable for such prompt service.
I advised did I did not wish to have an invoice, etc which is why I have not ticked the boxes to the left- I was just delighted that Ryan had fixed the problem, the prompt response and the reasonable cost. Would have no hesitation in recommending. "
 
 
 
 
Team:
Ryan
 
 
 


Review 6 Oct 2017
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service and repair gas boiler.
 
Cost: £100

"Punctual and conscientious. "
 
 
 
 
Team:
Ryani
 
 
 


Review 29 Sep 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of kitchen mixer tap.
 
 
 
Team:
Ryan
 
 
 


Review 8 Jun 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lightening kitchen mixer tap.
 
Cost: £10

"Excellent quick service and job done immediately."
 
 
 
 
Team:
Ryan Joe
 
 
 


Review 11 May 2017
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Joe Ryan
 
 
 


Review 8 May 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £195
 
 
Team:
Joe
 
 
 


Review 19 Jan 2017
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gas boiler replacement.
 
Cost: £1750

"Totally satisfied with job and tidy workmanship."
 
 
 
 
 
 


Review 25 Nov 2016
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Worcester boiler.

 
Cost: £2060

"Friendly team, worked hard to carry out the task."
 
 
 
 
Team:
Joe Ryan
 
 
 


Review 26 Sep 2016
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace existing kitchen sink and taps. Fix leaking hot water cylinder header tank.
 
Cost: £120

"The work was carried out with the minimum of disruption and they cleaned up the little mess that was made. A good job all - round."
 
 
 
 
Team:
Joe Ryan
 
 
 

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