Domestic Plumbing & Heating

8 - 10 Langlands Street
Dundee
Angus
DD4 6SZ

Plumbing & Heating Engineers

Listed under:  Central Heating Engineers, Plumbers / Plumbing
96% recommended   Rating Domestic Plumbing & Heating 9.5/100
104 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 104 reviews since 2007
 
 
 
Quality 9.4/10 Quality Rating 9.4
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.6/10 Service Rating 9.6
The team was friendly, helpful, considerate and professional

 
Value 9.2/10 Value Rating 9.2
The price represents value for money

 
 
 
Recent Reviews 
 
" I'm very happy b/w way Domestic plumbing handled my breakdowns, and I will definitely use them again. First class service. Thank you. "   more
 
" Domestic plumbing and heating provided a fantastic service from start to finish. On first contact Jillian was very helpful and arranged for a plumber to come out and assess. We were given a quote the...."   more
 
" Very prompt service. "   more
 
" Sorry I don't remember names and this has taken ages. Workers were very friendly and happy to explain the new system and answer questions."   more
 
 
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Customer Reviews
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Review 8 May 2024
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New interior water tank and a new shower installed.
 

"I'm very happy b/w way Domestic plumbing handled my breakdowns, and I will definitely use them again.
First class service. Thank you. "
 
 
 
 
 
 


Review 9 Apr 2024
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had an issue where the kitchen tap would make a loud noise and would drip/run when the toilet/shower/bathroom sink was used. Domestic Plumbing and Heating fitted a new valve, PRV and a new tap
 

"Domestic plumbing and heating provided a fantastic service from start to finish.
On first contact Jillian was very helpful and arranged for a plumber to come out and assess. We were given a quote the same day and work was arranged for the following week. The work was completed in under an hour with no mess left behind and the problem completely resolved. Highly recommend D P & H! "
 
 
 
 
Team:
Jillian John
 
 
 


Review 5 Apr 2024
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace central heating boiler.
 

"Very prompt service. "
 
 
 
 
 
 


Review 24 Oct 2023
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of old boiler and water tank and installation of new boiler.
 

"Sorry I don't remember names and this has taken ages.
Workers were very friendly and happy to explain the new system and answer questions."
 
 
 
 
 
 


Review 20 Mar 2023
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
As per quotation full disabled bathroom fit out including wet wall.
 

"Work excellent this applies to all trades as work was in a small bathroom requiring good communication between all trades great team, including office staff. "
 
 
 
 
 
 


Review 14 Mar 2022
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fixed leak in WC
 

"Plumber was good and quick told me the issue and told me what it would take to fix. He had it fixed in just a few minutes once he had the parts.
Very pleased with your plumber and office staff.
Well done!!"
 
 
 
 
Team:
Gillian
 
 
 


Review 9 Mar 2022
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit new boiler
 

"Very ahppy and a pleasure to deal with the company"
 
 
 
 
Team:
Robbie Gillian
 
 
 


Review 5 Feb 2022
Not Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 1/10
The quality of the work was as expected and agreed
Tidy 1/10
There was little disruption and the site was left clear and tidy
Service 1/10
The team was friendly, helpful, considerate and professional
Value 1/10
The price represents value for money
Show All
 
 
Customer Review
 
I have contacted Domestic Plumbing&Heating to carry out routine annual boiler service.

"I have picked this company from Trusted Trader website based on previous reviews which seemed v positive. Unfortunately it turned out disasterous. The plumber during ckeck of hot water feature of d boiler left bathroom sink tap on d full blast and left d bathroom to carry out other checks. Due to slow flowing drains (old house) sink overflown and flooded bathroom and kitchen beneath. It was his mistake and unfortunate incident however totally preventable.

I can't fault d staff in d office and plumber-they were v apologetic but company owner did everything to avoid paying for the damage-not responding to phonecalls etc only when i contacted trusted traders seem to try negotiate offering £100 for d damage. I had to ask trade plasterers for the quote as kitchen ceiling was ruined. At the end i was offered £200 less charge for d boiler nonsence service i got (to cover both ceiling in the kitchen and bathroom flooring). We agreed to fix it all ourselves. Didn't have a choice given d cost. His attitude and lack of respect towards customer was shocking. Accepted accountability blaiming me in the process for slow draining pipes. Unbelievable. If you considering this company-go somewhere else!"
 
 
 
   Business Reply:

Dear Aneta, we apologise for the unfortunate service you experienced whilst having your boiler serviced, we have tried resolving the issues. Our goal is the satisfaction of all our customers and to provide a positive experience. Unfortunately on this occasion it was an accident which was unforeseen, the engineer requires to run a tap to carry out an analyser test to the boiler only unknown to him the bathroom basin was partially blocked, this resulted in the basin overflowing onto the bathroom floor whilst he carried out the necessary checks to the boiler. The manager was on holiday and unable to attend but I believe the supervisor attended to review the damage and informed you the manager would visit on his return.
On receiving quotes from the appropriate trades we found £150 to be sufficient amount to compensate for the works to be carried out, I understand this wasn’t accepted, further to this we offered to pay for all works by arranging the trades ourselves, I understand this wasn’t accepted. It was finally agreed that £200 compensation would be paid to you but sadly from what I can read this wasn’t suffice.
 


Review 10 Sep 2019
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New boiler.
 
 
 
 
 


Review 7 Aug 2019
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New hot metal tank.
 

"Would recommend company to my friends. All employees helpful and polite. "
 
 
 
 
 
 


Review 10 Jul 2019
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New boiler.
 
 
 
 
 


Review 8 Jul 2019
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit newspark generator to combi boiler.
 

"The gas fitter was very polite and explained everything he was doing and what he was about to do. First class work. Very pleased. "
 
 
 
 
 
 


Review 24 Jun 2019
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
1) Remove three small radiators
2) Supply and install one large radiator
3) Install larger radiator at a different place in living room
 

"Job was carried out to a high professional standard. "
 
 
 
 
 
 


Review 19 Jun 2019
Recommended by customer in KY16
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Clear old gas boiler and replace with new.
 
 
 
 
 


Review 24 Oct 2018
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
 
 
 
 


Review 17 Oct 2018
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"I was satisfied with the work done. It was done very promptly with no mess left behind. Everything they stripped out of the bathroom was taken away the same day and not left lying about outside. "
 
 
 
 
 
 


Review 16 Oct 2018
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit parts to boiler.
 

"Very pleased with the work would get them again. "
 
 
 
 
 
 


Review 15 Oct 2018
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit 2 new radiators
 
 
 
 
 


Review 28 Feb 2018
Recommended by customer in KY15
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
New gas central heating system fitted in a flat.
 

"I would have no hesitation in recommending Domestic Plumbing & Heating (Scotland) Ltd.
John Devaney came to see job, friendly, easy to talk to. Explained everything.
Andy and Gary came to fit the system, friendly, helpful, did a very good job - tidied up all mess.
Very pleased with the over all quality of work."
 
 
 
 
 
 


Review 14 Feb 2018
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of old boiler and installation of new combi boiler. Working hot water and heating.
 

"Quoted on the Saturday and advised work could be done completely on the following Thursday.
Work was started Thursday 8:30 AM and fully completed by 3:30 PM.
A job well done!"
 
 
 
 
 
 

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