W H Heating Services ltd

Where reputations count.

31 Cranage Road
Norwich
Norfolk
NR1 2NE

Plumbing & Heating Engineers

www.whheatingservices.com

Email This Business

Tel 01603 624433
Mobile 07833 476065

Listed under: Central Heating Engineers, Plumbers / Plumbing, Plumbing Specialists

100% recommended Rating 9.8/100
10 reviews since 2015

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 10 reviews since 2015

Quality	9.7/10
The quality of the work was as expected and agreed

Tidy	9.7/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.8/10
The price represents value for money

Recent Reviews

" Work done cleanly and expeditiously. Good workers. Quality work." more

" First class service, very customer focused. Have used this firm for 3 years on 4 properties, always responded promptly to resolve issues. Polite, tidy and professional." more

" A skilled and professional tradesmen, undertaking a particularly challenging task given ago and accessibility of the property and services." more

" Fast and reliable. Polite and professional." more

About Us
Information provided by the business
Legal Name: W H Heating Services ltd.

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Review 8 Dec 2016 Recommended by customer in NR32 business W H Heating Services ltd https://www.referenceline.com/plumbing_heating_engineers-in-norwich-whheatingservicesltd-60053

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Gas boiler installation and remove old oil boiler and cylinder. Labour cost and part materials. Boiler, flue parts, programme supplied by client.

"Work done cleanly and expeditiously. Good workers. Quality work."

Team:
Martin Shaun

REPORT THIS REVIEW

Review 8 Jul 2016 Recommended by customer in NR20 business W H Heating Services ltd https://www.referenceline.com/plumbing_heating_engineers-in-norwich-whheatingservicesltd-60053

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Boiler timer, boiler expansion tank replace, boiler service.

"First class service, very customer focused. Have used this firm for 3 years on 4 properties, always responded promptly to resolve issues. Polite, tidy and professional."

Team:
Shaun

REPORT THIS REVIEW

Review 15 Dec 2015 Recommended by customer in NR19 business W H Heating Services ltd https://www.referenceline.com/plumbing_heating_engineers-in-norwich-whheatingservicesltd-60053

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Refitting a rear water tank in loft area, including testing, also new pipework.

"A skilled and professional tradesmen, undertaking a particularly challenging task given ago and accessibility of the property and services."

Team:
Shaun H Martin I

REPORT THIS REVIEW

Review 10 Dec 2015 Recommended by customer in NR19 business W H Heating Services ltd https://www.referenceline.com/plumbing_heating_engineers-in-norwich-whheatingservicesltd-60053

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Boiler service.

"Fast and reliable. Polite and professional."

REPORT THIS REVIEW

Review 4 Jun 2015 Recommended by customer in NR9 business W H Heating Services ltd https://www.referenceline.com/plumbing_heating_engineers-in-norwich-whheatingservicesltd-60053

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace an old boiler, which had broken down, relocate fuse.

"Very pleased with the tradesman and all work done."

Team:
Martin

REPORT THIS REVIEW

Review 14 Mar 2015 Recommended by customer in NR6 business W H Heating Services ltd https://www.referenceline.com/plumbing_heating_engineers-in-norwich-whheatingservicesltd-60053

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Re-pipe Kitchen hot and cold pipe work cut off existing under the floor.

"The work which was done, was satisfactory and was pleased with the results."

Team:
Shaun Hartnell Martin Wicks

REPORT THIS REVIEW

Review 14 Mar 2015 Recommended by customer in NR2 business W H Heating Services ltd https://www.referenceline.com/plumbing_heating_engineers-in-norwich-whheatingservicesltd-60053

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Radiator removed, electric towel rail put in. Radiator disposed.

"Clean, tidy, no mess on time, job completed on time, very satisfied, cheerful and happy."

REPORT THIS REVIEW

Review 14 Mar 2015 Recommended by customer in NR19 business W H Heating Services ltd https://www.referenceline.com/plumbing_heating_engineers-in-norwich-whheatingservicesltd-60053

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Boiler change.

"Excellent skilled service, clean and tidy technicians, fully explained all they had done and all the heating controls. Very pleased would highly recommend."

Team:
Shaun Hartnell Martin Wicks

REPORT THIS REVIEW

Review 14 Mar 2015 Recommended by customer in NR6 business W H Heating Services ltd https://www.referenceline.com/plumbing_heating_engineers-in-norwich-whheatingservicesltd-60053

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Boiler change.

"Shaun & Martin were helpful and polite, and carried out work as they explained. Overall we very happy with their work."

Team:
Shaun Hartnell Martin Wicks

REPORT THIS REVIEW

Review 13 Mar 2015 Recommended by customer in NR19 business W H Heating Services ltd https://www.referenceline.com/plumbing_heating_engineers-in-norwich-whheatingservicesltd-60053

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Renew 2 radiators. Fit new Tru's.

Team:
Shaun Hartnell

REPORT THIS REVIEW

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