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Quality
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0/10
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The quality of the work was as expected and agreed
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Service
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0/10
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The team was friendly, helpful, considerate and professional
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Show All
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Charges
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Yes
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Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
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Timing
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Yes
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Before starting work, did the firm explain when the work was expected to start and finish?
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Payment
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Yes
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Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
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Reliable
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No
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During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
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Customer Review
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To provide a damp survey and quote for rectifying the issue.
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