B G K Property Services

26 Queens Avenue
Kings Lynn
Norfolk
PE30 5LR

Property Maintenance

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Builders, Carpenters & Joiners / Carpentry & Joinery, Handyman / Handyperson, Kitchens / Kitchen Fitters / Kitchen Installers, Painters & Decorators / Painting & Decorating, Tilers / Tiling / Grouting
97% recommended   Rating B G K Property Services 9.6/100
30 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 30 reviews since 2010
 
 
 
Quality 9.4/10 Quality Rating 9.4
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional
 
Value 9.5/10 Value Rating 9.5
The price represents value for money
 
 
 
Recent Reviews 
 
" Excellent job, as described."   more
 
" Very happy with all aspects of work and workman."   more
 
" Most satisfactory would recommend to others."   more
 
" Very helpful and polite. Kept a tidy site. Made some good suggestions. Good communication. Application of sealant could have been better. Needs to be a bit more careful when working on polished items."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 97%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 96%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 97%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 67%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

adverse 2
attitude 2
better 2
Brian 2
care 2
clean 3
excellent 2
experience 2
friendly 2
gate 2
Good 11
happy 3
helpful 4
Highly 2
looks 2
pleased 3
polite 2
previously 2
Property 3
recommended 2
satisfied 2
service 2
Thank 2
tidy 3
trader 2
worker 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 May 2014
Recommended by customer in PE38
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bathroom installation.
 

"Excellent job, as described."
 
 
 
 
 
 

Review 9 Apr 2014
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Stud wall to provide small room & corridor & fit toilet and washbasin decorate & replaster where needed.
 

"Very happy with all aspects of work and workman."
 
 
 
 
 
 

Review 23 Aug 2013
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Construction of fireplace & hearth.
 

"Most satisfactory would recommend to others."
 
 
 
 
 
 

Review 23 Aug 2013
Recommended by customer in PE14
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting only of new bathroom.
 

"Very helpful and polite. Kept a tidy site. Made some good suggestions. Good communication. Application of sealant could have been better. Needs to be a bit more careful when working on polished items."
 
 
 
 
 
 

Review 23 May 2013
Recommended by customer in PE12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit new toilet and basin tapes remove old replace old mirror cabinets toilet bell holder. Supply and fit two new internal doors replace handles & latched 5 other doors fit door chain & fuse box latch.
 

"His wealth of experience came in very handy in helping me decide what was practical & cost effective."
 
 
 
 
 
 

Review 23 May 2013
Recommended by customer in PE34
 
 
Satisfaction Ratings
 
Quality 5/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 5/10
The team was friendly, helpful, considerate and professional
Value 5/10
The price represents value for money
Show All
 
 
Customer Review
 

"Mr. Kearwell, BGK property service repaired latch on gate satisfactorily. However he did not have to supply materials as stated on his invoice as I supplied the paint & no other were used, only tools."
 
 
 
 
 
 

Review 31 Oct 2012
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove old kitchen and install new one. This included relocation of entrance door from outside, replacement of window, additional building work and all electrical.
 

"This was a far from straightforward job which required some ingenuity and imagination on Brian's part. He rose to the challenge and has successfully transformed the kitchen into a very functional and user-friendly one. It was all done with good humour and the minimum of mess and disruption. We're well pleased with the result."
 
 
 
 
 
 

Review 30 Jul 2012
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very happy. Would use this plumber again."
 
 
 
 
 
 

Review 15 Nov 2011
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removing broken fence parts. Putting in concrete kick boards. Replacing fence panel.
 

"Worked hard until job done, cleaned up after. Highly recommended."
 
 
 
 
 
 

Review 1 Sep 2011
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Open out standard fireplace to accept log burning stove re-plaster and tile.
 

"A trusted trader on commitment, quality & price."
 
 
 
 
 
 

Review 1 Sep 2011
Recommended by customer in PE14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very please, a lot of people have commented how much better the wall looks which was being destroyed by job kids."
 
 
 
 
 
 

Review 1 Sep 2011
Recommended by customer in PE34
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Re-felt flat roof and patches on another.
 

"A good experience, despite adverse weather. The work was completed well and with a pleasant attitude."
 
 
 
 
 
 

Review 13 Aug 2011
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Painting conservatory wood work.
 

"Work seems to have been well done."
 
 
 
 
 
 

Review 8 Aug 2011
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repairs to lead valley on roof.
 

"Work completion in a very good workmanship way. Promises kept and I will certainly use them again should need RI. As this is an honest report I must include the following the price included cleaning of gutters. But only the ones at the back were done. The front were not touched. I put this down to an oversight as we were talking."
 
 
 
 
 
 

Review 1 Aug 2011
Recommended by customer in PE33
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very friendly attitude and extremely helpful."
 
 
 
 
 
 

Review 29 Jul 2011
Recommended by customer in PE33
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General repairs
 

"Very helpful, very good at his job will use again."
 
 
 
 
 
 

Review 14 Jul 2011
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Thank you a good job."
 
 
 
 
 
 

Review 13 Jul 2011
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Thank you a good job."
 
 
 
 
 
 

Review 21 Feb 2011
Recommended by customer in PE33
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repairing & replacing tiles on a roof, cleaning out guttering, checking roof.
 

"Very satisfied, high standard of work & helpful and polite at all times. Will definitely use again."
 
 
 
 
 
 

Review 1 Feb 2011
Recommended by customer in pe34
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Completely re-felted roof on shed.

"This firm was highly recommended to me by a friend. Although bad weather (snow & ice) delayed the start, it was completed as soon as feasible to do so."
 
 
 
 
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