County Property Services (Norfolk) Ltd

Unit 2 Basey Road, Rackheath Industrial Estate
Norwich

NR13 6PZ

Property Maintenance

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Boiler Servicing and Repairs, Builders - Extensions, Central Heating Engineers, Drain Cleaning & Unblocking, Electrical Installation Condition Report EICR, Electricians, Floors / Flooring, Gardeners / Gardening / Garden Maintenance, Gas Engineers, Gas Safety Checks for Landlords, Kitchens / Kitchen Fitters / Kitchen Installers, Landscapers / Landscaping, Locksmiths, LPG Heating, Oil Fired Heating, Plumbers / Plumbing, Property Maintenance, Roofers / Roofing, Windows / Window Fitters
100% recommended   Rating County Property Services (Norfolk) Ltd 9.9/100
37 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 37 reviews since 2017
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Being new to the area, were very nervous about appointing a firm to do substantial works to our property. Trevor was easy to talk to and at our initial meeting and gave some sensible advice to achieve...."   more
 
" From the outset the company were very professional, always contacting us and discussing any changes in a timely manner. The work was discussed fully in advance and timescales explained. All the dif...."   more
 
" We were very pleased with the work carried out, Chris in particular was a pleasure to deal with, he went above and beyond to make difficult parts of the job look easy and his work ethic was fantastic....."   more
 
" Trevor and his team did a fantastic job from start to finish, nothing was a problem for them. The boys arrived every morning worked solid all day and cleaned up everywhere before they left in the eve...."   more
 
 
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Customer Reviews
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Review 1 Mar 2021
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Conversion of garage to a downstairs bedroom with ensuite, replacement of existing ensuite, replacement of lights, installing kitchen cupboards, refixing floorboards, roof repairs

"Being new to the area, were very nervous about appointing a firm to do substantial works to our property. Trevor was easy to talk to and at our initial meeting and gave some sensible advice to achieve our ideas. The team worked tireless in appalling weather conditions. When work was done inside, they left the house tidier than they found it. The work was done very competently and with a high degree of professionalism. Trevor has an amazing team around him, and excellent support staff. We are absolutely delighted with their work and would be pleased and proud to show this to potential clients. They were so helpful when additional unexpected issues cropped up. They are so good that we are now going to have further work done. We cannot recommend them highly enough. You will be in safe, trustworthy hands with this firm."
 
 
Team:
Trevor, Stuart, Aaron Chris, Tony, Toby and Dean
 
 
 


Review 23 Feb 2021
Recommended by customer in NR1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of old fireplace, bricking up the opening. Plastering chimney breast. Fitting new skirting board and curtain rail baton. Decoration of whole room. Removal of all debris and cleaning up
 
Cost: £2268
 

"From the outset the company were very professional, always contacting us and discussing any changes in a timely manner.
The work was discussed fully in advance and timescales explained.
All the different tradesmen used were polite, professional, tidy and did an excellent job.
The work was undertaken in a COVID secure manner, which made you feel safe.
Office staff were always prompt and helpful.
We would use the company again for any work that we require done in the future."
 
 
 
 


Review 16 Feb 2021
Recommended by customer in NR6

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal and replacement of 6 radiators. Completely rebuilt cloakroom WC and introduced new radiator to room.

"We were very pleased with the work carried out, Chris in particular was a pleasure to deal with, he went above and beyond to make difficult parts of the job look easy and his work ethic was fantastic.
Same goes for CPS and Trevor, they were very good with communication both before the job and with updates each day as work progressed.
All staff were timely, worked cleanly and delivered exactly what was promised. A pleasant change to tradesmen we've used in the past! Would highly recommend this company to anyone and we would definitely use them again in future. Thanks Guys!"
 
 
Team:
Chris and Trevor
 
 
 


Review 15 Dec 2020
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete bathroom re-fit including new floor and plastering
 
Cost: £7044
 

"Trevor and his team did a fantastic job from start to finish, nothing was a problem for them.
The boys arrived every morning worked solid all day and cleaned up everywhere before they left in the evening. If a problem arose it was sorted with no fuss.
Trevor made visits during the build to make sure everything was ok, if we needed anything extra like more tiles or fixtures he sorted it.
The finished bathroom looked fantastic and we were more than satisfied with the quality of workmanship from the guys. Thanks also to the plasterers, great work, sorry can't remember your names.
I strongly recommend this company so much so that they have got another job to do for us in the new year."
 
 
Team:
Trevor Chris Arron Stuart
 
 
 


Review 10 Aug 2020
Recommended by customer in NR13

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House renovation

"Trevor and his team were exceptional from start to finish. All the work done was to a very high standard. Trevor visited frequently to check on the work and to keep us informed what was happening when.Nothing was too much trouble. Thank you County Property Services for delivering the perfect renovation to our bungalow and special Thanks to Trevor for going above and beyond expectations. Special thanks to our blokes Tony and Tony the best Carpenters ever. To Eric Chris, Mark Stu Finally Melanie for all her help.
"
 
 
Team:
Melanie, Trevor, Chris, Eric, Mark, Stu, Carl, Tony & Toby.
 
 
 


Review 19 Jul 2020
Recommended by customer in NR6
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
County Property Services successfully completed a two-storey rear extension to my property.
 
Cost: £140000
 

"Over an 8 month period Trevor, Aaron, Mel and the team at County Property Services did a fantastic job in delivering a two-storey extension to our property.

From the beginning of the process Trevor and the team worked alongside us in the delivery of this project. This included working with the Architect and Structural Engineers during the concept stages to better understand the intricacies of the project, but to also add their own input into the design stages. We found this to be a fantastic help which, in the early stages, was done mostly at evenings and weekends. Trevor and Aaron were happy to attend, these meetings and it served us, and the project, very well.

As build was due to commence, Trevor and Mel produced a full schedule of works, itemised and clear to understand. A complete contract was presented to approve/comment on, along with pricing. This was essential and supported our budgeting. Amends were then handled on an adhoc basis as design and level of fixtures and fittings were agreed. Costs were adjusted, agreed and entered via contract revisions. All very professional and with a high attention to detail.

As the build began, Trevor and team would arrive around 7:30am each morning and work onsite until at least 17:00pm each day (including Fridays). A fact that was noticed by our neighbours who were very impressed by this - as were we.

Each day the team arrived in clean modern vans, were well presented, accommodated the access needs of our neighbours and were pleasant and happy to help. Each evening the team undertook a clean of areas they'd worked in. This was a great help as we were living in the property during the works and have a small child.

Attention to detail was meticulous throughout; for example, the layout of floor tiles to be equidistant between the door threshold and wall tiles positioned so as to be centred below the bathroom mirrors. This was taken to the next level with Tony and Toby laying the lounge and kitchen/diner floor at a perfect 45 degree angle throughout. They did this not because it was easy (because it wasn't), but because it would enhance the overall finish - and we couldn't be happier.

Throughout, Mel and the office team presented updated invoices clearly, consistently and accurately enabling us to track cost against budget throughout the build.

Overall we couldn't have been happier with the process. This was the first time we have undertaken a project like this and would only go with County Property Services should we undertake a similar project in the future.
"
 
 
Team:
Trevor, Mel, Aaron, Chris, Matty, Stuart, Mark and Eric.
 
 
 


Review 13 Jul 2020
Recommended by customer in NR3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
complete bathroom refit ,including ,removal of old suite bath, toilet sink etc ,complete tiled room, fitting of shower unit new sink toilet and vanity unit, flooring ,lights extractor fan.also new radiator/towel rail.

"excellent job.very efficient hard working ,clean, tidy and finished brilliantly .very satisfied."
 
 
Team:
trevor,chris aaron and 1 other ,sorry forgot his name .thankyou .
 
 
 


Review 2 Jul 2020
Recommended by customer in NR4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen, bathroom and boiler works done.
 
Cost: £1800
 

"Professional and clear communication. Very pleased with the finish and the speed queries and paper work were dealt with!"
 
 
Team:
Mel, Chris and Trev
 
 
 


Review 13 Feb 2020
Recommended by customer in NR2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
General maintenance jobs to doors and windows.

"Great bunch of guys who get on with the job and leave the place spotless. Always stick to the quote."
 
 
Team:
Trevor Chris
 
 
 


Review 7 Feb 2020
Recommended by customer in NR11
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Total renovation of three bathrooms (including new boiler), two bedrooms, dressing room, sitting room, downstairs loo, and front and back hall.
 
Cost: £75000
 

"Trevor and the team at County Property Services have been absolutely brilliant. Very professional and tidy. The finish on all the work has been to the highest standard."
 
 
Team:
Trevor
 
 
 


Review 6 Feb 2020
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Breakfast bar built in the kitchen Display cabinet above breakfast bar Cupboards and display shelf in bedroom

"I was more than satisfied with the work done for me.
The attention to detail in matching with existing furniture was amazing, I would be delighted to have this company do more work for me if required.
Thank you for what you did.Carppenter"
 
 
Team:
Carpenter Tony
 
 
 


Review 5 Nov 2019
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trevor and his team made a wonderful job of replacing my very old bathroom with a super new shower room.
 
Cost: £4750
 

"In spite of the numerous unexpected problems that they encountered,they simply took them all in their stride, sorted them all out and corrected all the previous faults.
They always arrived at the time they said they would and left everything clean and tidy when they finished for the day
I would not hesitate to recommend this company to any one wanting an excellent job done for a fair price"
 
 
Team:
Trevor, Chris
 
 
 


Review 17 Jul 2019
Recommended by customer in EN5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To create an en suite in master bedroom, including plumbing and electrical works. Decorating 3 bedrooms, including electrics. Providing additional radiator in lounge, and plaster skim the ceiling. Building cupboards in the hall to house a fridge and decorations to both hall and lounge.
 
Cost: £12900
 

"I canít praise this company enough. They completed a bathroom refurbishment for me earlier this year and I was so delighted I went straight back to them to do everything else in the property. This is a holiday home and the works have been done in stages. I wasnít usually there while the work was being done, but they always did over and above whatever Iíd asked for. They always listened to what I wanted, and advised on the best way to achieve it. They had to run waste pipes under the patio for about 30 metres, but you would never know it had been disturbed, it was put back so well. They always cleared up afterwards and everywhere was left immaculate. They also provided all the carpets and laid them as each room was finished.
They are a highly professional company, friendly and approachable. Iím already thinking of other works I would like them to do and have been recommending them to all the neighbors. I only wish they worked in my home county of Hertfordshire, I would be able to employ them for many months!"
 
 
Team:
Trevor, Mel, Dawn
 
 
 


Review 10 Jul 2019
Recommended by customer in NR2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Property maintenace and general maintenance

"County Property Services have carried out various repairs and general property work on our house over the last few years. We have always found them to be reliable, friendly snd courteous and have never exceded the quotation given. We are fully satisfied with their work, trust their staff, and would recommend them without reservation. They are reliable and our first port of call."
 
 
 
 


Review 8 Jul 2019
Recommended by customer in NR7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Demolition of old kitchen, utility and dining room. Above made into one usable space. Back door removed, and space bricked up. New patio doors supplied and installed. All new plasterboard walls and ceilings. New spotlights fitted throughout. New Wren kitchen installed with all appliances - including all plumbing, under unit lighting, electrical work etc. New flooring laid throughout this space plus hallway, office and downstairs cloakroom. New suite, lighting etc installed in downstairs cloakroom. Painted throughout.
 
Cost: £21000
 

"We employed CPS to undertake a remodel of our previous kitchen, utility and dining rooms. These were all knocked through into a single space, with the back door being removed and filled in, new patio doors put in place, new walls, ceilings (with lights) and fitted a new kitchen supplied by Wren. Plus they layed new flooring throughout the hallway, office, downstairs toilet and the new kitchen diner as well as putting a new suite in the downstairs loo.

We then challenged CPS and their team to do this in two weeks whilst we went on honeymoon for a fortnight! On our return we can only say we were absolutely astounded by what they had managed to achieve - all the works had been carried out to an extremely high standard, and all done without the need to interrupt us whilst we were away. The house was also left lovely and clean in those rooms affected.

We couldn't be happier with the results and I would certainly not hesitate to recommend County Property Services to anyone that thinks of using them. Very highly rated."
 
 
Team:
Trevor and Melanie Armstrong
 
 
 


Review 13 May 2019
Recommended by customer in NR14
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete bathroom refurbishment including stud wall work. Painted kitchen and lobby. Fitted new kitchen tap and worktop bench for tumble dryer.
 
Cost: £10800
 

"We can't praise the team enough. The quality of work and level of customer service really is second to none; excellent attention to detail and high standard of work, tidy, clean, courteous and knowledgeable. No job was too big or too small. We're thrilled with the outcome and it was worth every penny. Will definitely be recommending to others and using the company again when work to other areas of the home is required. A very slick, professional and highly skilled company with fantastic communication skills to boot."
 
 
Team:
Trevor, Me
 
 
 


Review 29 Apr 2019
Recommended by customer in NR6
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Set of built-in, floor-to-ceiling shelves - making, installing and painting.
 
Cost: £1176
 

"We were very pleased with the work that the two members of staff carried out at our house. After I'd agreed the quotation, they made a preliminary visit to check the measurements and requirements, and completed the work to a very high standard in less than two days. They were tidy and left no mess at the end of the job, which was brilliant! I'm very happy to recommend the company's services."
 
 
Team:
Tony and Toby
 
 
 


Review 14 Apr 2019
Recommended by customer in NR7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of various double glazed sealed units in my father''s property that is currently let.
 
Cost: £456
 

"County Property Services Ltd have been carrying out necessary maintenance and repairs to my father's property for a number of years while it is currently let, their service has always been very reasonable in terms of cost/workmanship and prompt and I am happy to continue using their services."
 
 
Team:
Not known
 
 
 


Review 12 Mar 2019
Recommended by customer in EN5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A complete refurbishment of a very old and dated bathroom. This included all removing a wall, bricking up a doorway, new electrics, re-siting pipework for sanitary ware and heating, plastering, plumbing, flooring,decorating, tiling, fixing furniture, and fittings. Plus removal of all rubbish.
 
Cost: £7400
 

"I cannot commend this company highly enough. I originally thought the price quoted was a bit on the high side, but on completion I am absolutely delighted with the finished result.. The standard of work was faultless and everything was left clean and shining as a new pin. Iíve always had clearing up to do after builders, but these guys were brilliant.
This is a holiday home for me, so I was not on site during the work, but I was kept up to date on the progress, and it was all done without any fuss or hassle. Itís been the most Ďstress freeí refit Iíve ever known!
Iíve already asked them to quote for another job, and would recommend them to anyone.
Well done guys!"
 
 
Team:
Trevor and Chris
 
 
 


Review 4 May 2018
Recommended by customer in NR16
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced chimney pot and fitted cowl. Re pointed to rectify internal leaks.
 
Cost: £342

"Very pleased with the work. Chris and Trevor also replaced 5 damaged roof tiles.
Chris and Trevor were very courteous and professional and a pleasure to have working for us.
We will be using county property services again and would definitely recommend them to family and friends. "
 
 
 
 
Team:
Chris Trevor
 
 
 

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