Peter Lowe Property Maintenance

8 Norwich Road, Cawston
Norwich
Norfolk
NR10 4ER

Property Maintenance

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Builders - Extensions, Handyman / Handyperson, Kitchens / Kitchen Fitters / Kitchen Installers, Laminate Flooring, Property Maintenance, Tilers / Tiling / Grouting
100% recommended   Rating 9.9/10
11 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 11 reviews since 2018
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Peter was very prompt to sort out what was a minor job. But his ability to complete it quickly and to a high quality was appreciated. Would definitely recommend and will ensure we keep his contact ...."   more
 
" All work carried out to a very high standard, always checking to make sure I was happy with work and always happy to adjust, us ladies are always changing our minds! Would recommend to friends and...."   more
 
" We wanted to change our kitchen and Pete provided an excellent service throughout from initial discussions, recommendations on ways we could potentially save money, instillation and ensuring we were f...."   more
 
" it was difficult to imagine beforehand just how disruptive a kitchen installation is. Peter kept this to a minimum. A total professional as was Chris his co-worker. The kept the place clean, tidy, cle...."   more
 
About Us

I specialise in anything from the full of extensions to minor repairs and everything in-between.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 91%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

bathroom 2
Chris 2
definitely 2
excellent 2
experience 2
extremely 2
family 2
friends 2
future 3
good 4
happy 2
issues 2
just 3
kitchen 4
Lowe 2
Pete 3
Peter 4
problems 2
professional 2
quality 2
recommend 3
standard 4
sure 2
takes 2
tidy 2
trustworthy 2
wanted 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 Aug 2018
Recommended by customer in NR19
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced Air Vent

"Peter was very prompt to sort out what was a minor job. But his ability to complete it quickly and to a high quality was appreciated.

Would definitely recommend and will ensure we keep his contact for any other maintenance work required"
 
 
Team:
Peter Lowe
 
 
 

Review 8 Aug 2018
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed old kitchen, fitted new kitchen, new wood work tops and new flooring. Also revamped old 1970''s staircase, replaced wood with glass.

"All work carried out to a very high standard, always checking to make sure I was happy with work and always happy to adjust, us ladies are always changing our minds!

Would recommend to friends and family and am planning to use Pete again in the near future. Thank I am very happy with my new kitchen and dining room."
 
 
Team:
Pete and Chris
 
 
 

Review 30 Jul 2018
Recommended by customer in NR7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had a full kitchen installation (including electrical, plumbing, tiling and grouting).

"We wanted to change our kitchen and Pete provided an excellent service throughout from initial discussions, recommendations on ways we could potentially save money, instillation and ensuring we were fully happy before leaving... And we’re extremely pleased with it!!

In our experience we couldn’t fault the quality of work or the service provided. Pete and Chris completed all the work while we were away on holiday and we had no issues allowing them access to our property while we weren’t there. There were problems with the kitchen that had been delivered by B&Q (nothing to do with anything they had done), but they just dealt with all of those while we were away without bothering us (we had agreed with Pete before we left that we were happy for him to deal with anything arising, unless it was something expensive then he would call).

We have already recommended Pete to friends and family who want work doing and we would definitely use him again in the future."
 
 
Team:
Pete and Chris
 
 
 

Review 21 Jun 2018
Recommended by customer in NR19
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The installation of a new kitchen including removing the old one, laying a new floor and the project management of the re-plastering and the electrical and gas works.
 
Cost: £1919
 

"it was difficult to imagine beforehand just how disruptive a kitchen installation is. Peter kept this to a minimum. A total professional as was Chris his co-worker. The kept the place clean, tidy, clearing up every afternoon at the end of the working day.

the installation work was so good too! Every detail was paid attention to, nothing was too much trouble.

My wife and I would use them again - anytime."
 
 
Team:
Peter and Chris
 
 
 

Review 8 Jun 2018
Recommended by customer in NR1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installed wren kitchen, plumbing, tiling and laid
tiled floor.
 
Cost: £1300

"We couldn't have asked for two nicer guys to install our kitchen. Both were always chatty and we also had a good laugh with them. Nothing was too much for them and they did everything we asked
of them. I would highly recommend these guys if you need anything done, big or small, just make sure you have lots of coffee and raspberry ice-cream in your freezer. We will be asking them to do some more work around our house in the new future. "
 
 
 
 
Team:
Peter Chris
 
 
 

Review 28 Feb 2018
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove existing in-built bedroom wardrobe and units. Fit new fitted wardrobes. Decorated room including coving.
 
Cost: £1617

"This work was carried out efficiently to a very high standard. Peter Lowe is very pleasant and nice to work with."
 
 
 
 
Team:
Peter
 
 
 

Review 14 Feb 2018
Recommended by customer in NR11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Kitchen installation to B&Q design.
Working as B&Q sub-contractor.
 

"Work progressed and completed to good standard and updates an completion passed regularly.
All technical issues resolved with minimal fuss."
 
 
 
 
Team:
Chris Peter Lowe
 
 
 

Review 23 Jan 2018
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carpentry. general building work and project management.

"Peter Lowe is extremely reliable. professional and works with integrity to both the work and to the client. He has excellent communication skills. He has worked on a mixture of jobs for us. He recently project managed urgent required on a flat we have. He demonstrated skill, knowledge and professionalism in steering the project through to completion. Equally he has planned and completed smaller jobs on our house. He is very trustworthy and takes great pride in his work. I would have no hesitation in recommending him to other people."
 
 
 
 

Review 21 Jan 2018
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New side on kitchen worktop Pete has done a variety of jobs for us, over several months and at two properties, including: - Retiled bathroom shower - Sanded, retiled and resealed 12m of oak work surface in the kitchen - Installed cast iron curtain rail using oak supports - Retiled wet room - Stripped back to brick and joists bathroom wall and floor, installed bath - Taken down old ceiling and replaced it - Repaired guttering, downpipes and soffits - Replaced door furniture on oak door - Rerouted kitchen electrics and made good And cleared up after, removing all rubbish! Jobs ranged from a few pounds to a couple of hundred

"We originally asked Pete to undertake some typical handyman jobs, but our satisfaction with his work, character and approach led us to use him as a 'go to' person for the wide range of jobs described above. His experience and judgement was evident, for example when he uncovered serious problems with the floor joists in a bathroom that needed redecoration or when he devised a neat way around leakage problems which had been caused by someone else's faulty tiling in a wet room, but he never talks down to you or takes things for granted. He is a good predictor of likely costs, and the uncertainties that come from dealing with very old houses, is absolutely trustworthy and good company, and is a pleasure to deal with."
 
 
Team:
Pete and Chris, who helped him with many of his jobs for us
 
 
 

Review 20 Jan 2018
Recommended by customer in NR26
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted a new bathroom.
 
Cost: £12000
 

"The work was expertly organised with different trades arriving on the days that were in the schedule. They were all very friendly and were willing to answer any questions put to them. The work was carried out to a very high standard and where there were choices the different options were explained. I was taken to various suppliers before hand so that I could pick the fittings that I wanted. It is not always easy to pick from a catalogue but much easier when you see the real thing in a showroom. At the end of the work they cleaned and tidied up not only the bathroom but also the route to the front door all of which had been covered throughout the work period. I will be using them again to do further work."
 
 
Team:
Peter & Chris
 
 
 

Review 16 Jan 2018
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Female 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fencing.
Out door pipes.
Painting perimeter fencing.
 

"First class work thorough and leaves everything tidy."
 
 
 
 
Team:
Peter Lowe
 
 
 
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