Property 1st (Maintenance) Ltd

19 Roundtree Close
Norwich
Norfolk
NR7 8SX

Property Maintenance

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Brickwork repairs / Repointing, Builders - Renovations, Carpenters & Joiners / Carpentry & Joinery, Chimney Repairs & Rebuilds, Cladding, Commercial Property Maintenance, Doors, Electricians, Exterior Rendering, Fascias, Bargeboards & Soffits, Fencing Contractors, Garage Conversions, Groundworks, Gutter Cleaners / Gutter Cleaning, Gutter repairs, Gutter replacement, Gutters / Guttering, Handrails / Grabrails, Kitchens / Kitchen Fitters / Kitchen Installers, Painter - Exterior, Painters & Decorators / Painting & Decorating, Paths Patios & Paving, Plasterers / Plastering / Renderers / Rendering, Plumbers / Plumbing, Property Improvements, Property Maintenance, Property Restoration, Radiators, Roofers / Roofing, Tiled Roof repairs, Wetrooms / Wetroom Installation
99% recommended   Rating Property 1st (Maintenance) Ltd 9.4/100
91 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 91 reviews since 2012
 
 
 
Quality 9.4/10 Quality Rating 9.4
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.6/10 Service Rating 9.6
The team was friendly, helpful, considerate and professional

 
Value 9/10 Value Rating 9.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" It was straight forward from start to finish. We sent an initial enquiry to the website which was answered quickly. We heard from Nick who could visit to assess and give us a quote for the works which...."   more
 
" Very happy with the level of service and work carried out. It could look expensive, but the amount of time and graft involved was surprising! Wouldn't have managed it myself."   more
 
" Excellent work. Russell and Paul were hard working, polite and friendly."   more
 
" Excellent result and good finish - one side giving access to water meter and stopcock. Magnetic catch. Carpenter Paul very pleasant and skilled."   more
 
 
About Us


Is your home in need of refurbishment, redecoration or repair? Our experienced team of tradesmen provide a complete maintenance and repair service. We also offer a no-obligation quote for any works required. Some recent customers say: I keep realising that I haven't yet confirmed our delight in the work you and your colleagues did for our bathroom & cloakroom in the autumn. Please pass on our thanks to your staff- (February 2015): Roofer very pleasant and polite and friendly, the same with the scaffolders, roof no longer leaks when it rains - (February 2015): Had a slight problem with a small "drip". Was fixed promptly. Very friendly and explained everything to me. I am happy in the knowledge that I can always phone if I have a problem - (January 2015): Workmen were polite and friendly and worked well - (January 2015).Visit our website for our services and more customer testimonials.
     
Customer Reviews
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Review 8 Jun 2020
Recommended by customer in NR5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Outside Tap
 
Cost: £195
 

"It was straight forward from start to finish. We sent an initial enquiry to the website which was answered quickly. We heard from Nick who could visit to assess and give us a quote for the works which he did.

A date for the works were booked in within two weeks of Nick's visit. We are very satisfied with the works (an outside tap) which have been carried out. It has made a difference to us, thank you."
 
 
Team:
Nick Stratton
 
 
 


Review 8 Jun 2020
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shed roof supply and refix green felt
 
Cost: £264
 
 
Team:
Steve Paul
 
 
 


Review 4 Jun 2020
Recommended by customer in NR4

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fence post replaced and fence panel fixed
 
Cost: £224
 

"Very happy with the level of service and work carried out. It could look expensive, but the amount of time and graft involved was surprising! Wouldn't have managed it myself."
 
 
 
 


Review 2 Jun 2020
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £331
 
 
Team:
Steve Paul
 
 
 


Review 27 Mar 2020
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter repairs, re-painting painting
 
Cost: £910

"Excellent work. Russell and Paul were hard working, polite and friendly."
 
 
 
 
Team:
Russell Paul
 
 
 


Review 25 Feb 2020
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom - replacing pipe casing under wash hand basin with new pine tongue and groove boarding.
 
Cost: £193

"Excellent result and good finish - one side giving access to water meter and stopcock. Magnetic catch.

Carpenter Paul very pleasant and skilled."
 
 
 
 
Team:
Paul
 
 
 


Review 24 Feb 2020
Recommended by customer in NR65
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plumbing.Fixed leak under kitchen sink waste and traps all seals perished Replaced with new and tested Cleared blocked drain with rods and debris removed ,Tested on completion and left free flowing,
 
Cost: £214
 

"Wayne was very efficient a pleasure to have in our home ,explained to us what was wrong ,came when he said he would and very tidy Would definitely use this service again Highly reccomend.A very happy customer ."
 
 
Team:
Wayne
 
 
 


Review 20 Feb 2020
Recommended by customer in Nr23
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement windows. Very professional people. Prompt tidy and well mannered. Will make them my first choice for maintenance of my home and rental houses

"Cannot fault them. Have booked them for next project."
 
 
 
 


Review 7 Feb 2020
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Storage heater not working fuse replaced and heater checked.
 
Cost: £103

"Thank you once again. wonderful speedy and efficient service. I am warm up occur again!"
 
 
 
 
Team:
Paul
 
 
 


Review 4 Feb 2020
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roofing repair, new felt and re-tiling.
 
Cost: £3600
 

"We found the repair work was explained very well. The timing was difficult, Bad weather kept delaying commencement. However once work began,everything went very smoothly, the workforce was courteous and unobtrusive as possible and did an excellent job as far as we can tell. We're very happy with the outcome and would happily use them again in the future."
 
 
Team:
Russell, Nick
 
 
 


Review 9 Jan 2020
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To replace wooden cladding.
 
Cost: £5937

"They were good. Kept us informed when weather delays occurred out door with in November to he expected."
 
 
 
 
Team:
Wayne Russell Paul
 
 
 


Review 3 Jan 2020
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove ceiling and replace paint walls and ceiling.
 
Cost: £3038

"All very professional and helpful."
 
 
 
 
Team:
Nick Wayne Paul
 
 
 


Review 10 Dec 2019
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To replace taps in kitchen and bathroom
 
Cost: £360
 

"Wayne is very professional. He works quietly and efficiently."
 
 
Team:
Wayne
 
 
 


Review 9 Dec 2019
Recommended by customer in NK12
 My Age: 70 + 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To install wet room.
 
Cost: £2554

"The work was finished to a high standard. The team was most helpful and I was delighted with the wetroom when finished."
 
 
 
 
Team:
Wayne Russell Steve Nick
 
 
 


Review 9 Dec 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Emergency callout - attended same day.
Hot water pipe leak under the concrete floor where the kitchen sink unit is dug up concrete floor to expose damaged pipe. Cut out and replaced damaged pipe. Returned 2 days late( to allow drying out process) to replace concrete flooring and confirm no further leakage.
 
Cost: £277

"When we discovered the water leak we first called our home owners-'emergency breakdown'
They told us the plumber would be with us the following day. He turned up 17 1/2 hrs later and told us he didn't have the tools to do the job. Our owners failed to get back to us and when we chased them they said 'get your own plumber (2 days after we found the leak). We called property 1st they told us a plumber would be with us within 2 hrs. Wayne duly arrived in that space of time. He was very professional and completed the job within 20 minutes. Also replaced a sized stop valve on the cold water tank, So we can now turn off the waters. All our worries resolved by the help given by property 1st. Looking forward and feeling confident in contacting the company for much other needed work around our property in the future. "
 
 
 
 
Team:
Wayne
 
 
 


Review 28 Nov 2019
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Guttering to summer house.
 
Cost: £395

"Paul has done 2/3 Jobs for us. Always provides the service we expect from property 1st"
 
 
 
 
Team:
Paul
 
 
 


Review 12 Nov 2019
Recommended by customer in NR1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen: damp proofing, installation of new kitchen cup boards and appliance; decoration and tiling.
Bathroom: damp proofing, fitting new furniture; tiling and decoration.
 
Cost: £15265

"A complex task, nick helped with planning and answered all detailed questions on every aspect of the job.
All unexpected events were handled promptly and professionally.
Russell was especially helpful and receptive to request and ideas, as well as completion of the task.
All team members were friendly, courteous and professional. Many thanks - excellent work!"
 
 
 
 
Team:
Paul Steve Wayne Russel Nick
 
 
 


Review 8 Nov 2019
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Floor and stairway protection. Tiling completion of extended wall and to left of door frame. Included corner trim.
'Smoothed of' extractor ceiling filler after electrician replaced for another. And addressed door stop loosened floor.
W.C soil pipe boxed with trim, clinder window removed debris, (right) vac and tided, inc. property.
 
Cost: £407

"Friendly, thoughtful, considerate and polite.
Confident and experienced from a wealth of work and life. Any customer would be complimentary and fee at ease with Steve. "
 
 
 
 
Team:
Steve
 
 
 


Review 31 Oct 2019
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairs to chimney replacing top 3 layers of brickwork and repairing lead flashing at base of chimney.
 
Cost: £1550
 

"I am happy with the way the work was carried out. All appointments made were punctual. Staff were friendly and helpful. I have recommended the company to others and will be happy to use them for future work."
 
 
Team:
Nick Stratton and Russell ?
 
 
 


Review 25 Oct 2019
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 6/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Service 7/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ripped out old bathroom - now shower cubicle
Fittiners fixtures. Flooring, wire lighting, woodwork for door-fitment plumbing. plastering, tiling. pump ship.
 
Cost: £8399

"Returned post 2wks hols to
Problems with plumbing
Wrong flooring layed.
Shower leaking.
Tiling and plaster work good
over 2 weeks these were extra corrected.
Included 'pulley' switch for lighting - moved to wall out - switch side
A 'deep-clean' was necessary by me
stains everywhere too.
A firm to organize a clean up after such 'works' would be appropriate. "
 
 
 
 
Team:
Russell Wayne Steve Paul Nick
 
 
   Business Reply:

There were some plumbing issues which became apparent once the bathroom had been completed, these were remedied within a few days. Our apologies that the flooring had been labelled incorrectly by the manufacturer and again was resolved as quickly as we could obtain the correct colour flooring, we left the incorrect flooring in situ as a temporary floor covering until the correct one was fitted. As a very valued client of ours for many years we sincerely apologise for any inconvenience which may have been caused whilst we carried out your extensive bathroom refurbishment and we hope you are now fully satisfied with the finished result.
 

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