John Perryman Home Maintenance

11 Northfield Road
Swaffham
Norfolk
PE37 7JB

Property Maintenance

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Carpenters & Joiners / Carpentry & Joinery, Fascias, Bargeboards & Soffits, Fencing Contractors, Gutters / Guttering, Handyman / Handyperson, Kitchens / Kitchen Fitters / Kitchen Installers, Painters & Decorators / Painting & Decorating, Plumbers / Plumbing
99% recommended   Rating John Perryman Home Maintenance 9.6/100
81 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 81 reviews since 2010
 
 
 
Quality 9.5/10 Quality Rating 9.5
The quality of the work was as expected and agreed
 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy
 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional
 
Value 9.6/10 Value Rating 9.6
The price represents value for money
 
 
 
Recent Reviews 
 
" Done what I asked for as any problem arose. John always had a solution. Seemed to be able to do anything."   more
 
" Efficiently and competently done."   more
 
" I am delighted with the work carried out by John and Lynn who proved themselves to be adaptable, creative, helpful and much move. I was amazed at how quickly they moved and completed awkward jobs then...."   more
 
" Am delighted with the work. Excellent and every way."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 96%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 93%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 95%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 71%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Arrived 2
certainly 2
Cheerful 2
clean 4
competently 2
conscientious 2
Dawle 2
definitely 3
delighted 2
efficient 2
Excellent 16
finish 2
friendly 13
good 6
happy 6
hardworking 2
helpful 10
Highly 6
Lynne 3
needed 3
needs 2
nice 3
people 3
Perryman 11
pleasant 3
pleased 8
polite 2
problem 2
professional 5
prompt 3
punctual 2
quality 3
quickly 2
reasonable 2
recommend 10
recommended 5
result 3
satisfactory 3
satisfied 6
service 6
small 2
solution 2
speak 2
Superb 2
team 5
tidy 4
trustworthy 3
usual 2
workers 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 1 Jun 2021
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace worktop and sink.
Replace unit doors and drawer fronts fit new tops and waste in bathroom
Modify pipework.
 

"Done what I asked for as any problem arose. John always had a solution.
Seemed to be able to do anything."
 
 
 
 
Team:
John Perryman Lynne Dowle
 
 
 

Review 15 Apr 2021
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacing felting on garden shed.
 

"Efficiently and competently done."
 
 
 
 
Team:
John Perryman Lynne Dowle
 
 
 

Review 1 Apr 2020
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Modify work tops and kitchen units fit fridge and dishwasher.
Fit string in cupboard.
 

"I am delighted with the work carried out by John and Lynn who proved themselves to be adaptable, creative, helpful and much move. I was amazed at how quickly they moved and completed awkward jobs then happily took an another non-standard job.

I've already spoken to them about more work that needs to be carried out.

I would willingly recommend their service to anyone. I'm new to the area and so pleased to find someone trustworthy. "
 
 
 
 
Team:
John
 
 
 

Review 5 Jan 2020
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace radiators
Replace fence panels.
 

"Am delighted with the work.
Excellent and every way."
 
 
 
 
Team:
John Lynne
 
 
 

Review 22 Sep 2019
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit door bell kit
Replace 2nd door latch fit new toilet seat
replace basin waste fit shelf brockets in kitchen unit.
 

"Excellent job undertaken without any fuss. Friendly and I felt confident using John. "
 
 
 
 
 
 

Review 28 Aug 2019
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
To construct and fit 4 no gates rebuild gate pillar and wall.
 

"Built gates as needed and understood. Cheerful and obliging. "
 
 
 
 
 
 

Review 28 Aug 2019
Recommended by customer in IP25
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace bath/Basin and Kitchen taps. Fit isolating valves.
 

"Arrived on time dust sheets on all floor. Very friendly and helpful. "
 
 
 
 
 
 

Review 14 Aug 2019
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair kitchen drawer
Repair wardrobe
Replace bathroom
Door latch.
 

"Client happy with service and work. "
 
 
 
 
Team:
John Perryman
 
 
 

Review 2 Dec 2018
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Install fencing close boarded/Concrete parts and ground boards.
 
 
 
 
 

Review 29 Oct 2018
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Decorating repair shed.
Clean gutters / fascias
Tile bathroom floor
Repair lights
Clean conservatory.
 

"Very happy on completion. John and Lynne were very accommodating with my circumstances "
 
 
 
 
Team:
John Perryman Lynne Dowle
 
 
 

Review 28 Aug 2018
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Lay concrete patio area.
Lay patio around bungalow.
Lay shed base supply and great shed.
 
 
 
 
 

Review 19 Apr 2018
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Unblock frozen drain. Replace fence panels.
 

"Excellent.
Highly recommended."
 
 
 
 
 
 

Review 8 Apr 2018
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace damaged shed roof.
 
 
 
Team:
John Perryman Lynne Dowle
 
 
 

Review 16 Feb 2018
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace basin taps.
 
 
 
 
 

Review 18 Jul 2017
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and erect fencing and gates.
 

"Excellent job, first class workmanship, very pleased with end result. Would definitely recommend."
 
 
 
 
 
 

Review 29 Jun 2017
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Construct cloakroom beneath stairs.
 

"Excellent, highly recommended"
 
 
 
 
 
 

Review 14 Jun 2017
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Re Decorate kitchen and hall clean patio.
 

"Good value.
Trustworthy.
I always look forward to seeing.
John Perryman and Lynne Dawle they are very genuine people."
 
 
 
 
 
 

Review 4 Apr 2017
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace kitchen units work tops and sink. Decorate and tile.
 

"A job well done!!
Can always rely on John Perry man for any work that needs doing - small or large."
 
 
 
 
 
 

Review 1 Nov 2016
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace concrete/ Tarmac on driveway with shingle and grass.
 

"I am very pleased with the work carried out. It has really improved my driveway. The work was carried out very professional and to my directions. I would certainly recommend the work."
 
 
 
 
 
 

Review 7 Sep 2016
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Re-furbish shower room various maintenance work.
 

"Absolutely excellent."
 
 
 
 
 
 
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