S & B Removals

412 Glasgow Road
Clydebank
Dunbartonshire
G81 1PW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.8/10
302 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 302 reviews since 2012
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" This is the second time I have used S&B Removals and I cannot speak highly enough about them. They did everything they could to make the move smooth and stress free. They are polite, friendly and effi...."   more
 
" S & B Removals were very professional throughout. A few times I phoned for advice and they were really helpful. None of our items were damaged or lost and all of the removals workers were friendly and...."   more
 
" Great service. "   more
 
" I cannot praise the removal firm S&B enough. They went over and beyond what was asked of them. Not getting my keys until very late in the day they managed to supply 8 plus men to come and complete the...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 96%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 83%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 92%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 94%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 85%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 14
arrived 30
boxes 20
care 21
Courteous 21
definitely 22
delivered 14
easy 14
efficient 60
efficiently 18
excellent 58
experience 20
extremely 23
family 14
fantastic 24
fast 14
finish 16
free 17
friendly 74
friends 19
furniture 21
good 38
Great 49
guys 51
happy 13
hard 26
help 14
helpful 68
highly 42
impressed 13
packed 15
packing 17
pleasant 19
polite 38
professional 62
property 16
quickly 24
really 19
recommend 97
recommended 22
removal 78
Removals 62
S&B 49
service 89
stress 19
stressful 33
team 63
thank 24
thanks 23
van 19
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 5 Jul 2019
Recommended by customer in G41
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A typical move from flat to flat.
 
Cost: £200
 

"This is the second time I have used S&B Removals and I cannot speak highly enough about them. They did everything they could to make the move smooth and stress free. They are polite, friendly and efficient to deal with. I will recommend them every time. A big thank you to everyone at S&B, especially Julie."
 
 

One of our fleet and our drivers

One of our fleet at a customers new house
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Julie was just great.
 
 
 


Review 3 Jul 2019
Recommended by customer in G81
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a two bedroom flat that had a jam packed loft and shed, to a three bedroom house.
 
Cost: £500
 

"S & B Removals were very professional throughout. A few times I phoned for advice and they were really helpful. None of our items were damaged or lost and all of the removals workers were friendly and cheery.

We were able to store items in their separate storage units until after the move and they had packing materials readily available for sale in their shop.

We would highly recommend S & B Removals, in fact we moved our moving date so that we could use them because they had been highly recommended to us by several other people."
 
 

One of our fleet and our drivers
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
The whole team.
 
 
 


Review 26 Jun 2019
Recommended by customer in PA7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from house into storage for 4 days then to new house.
 
Cost: £1200

"Great service. "
 
 
 
 
 
 


Review 21 Jun 2019
Recommended by customer in G11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £1160
 

"I cannot praise the removal firm S&B enough. They went over and beyond what was asked of them. Not getting my keys until very late in the day they managed to supply 8 plus men to come and complete the work, including piano,multiple books and records up two flights."
 
 

One of our fleet and our drivers
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Mr Bowers, John, and Stephen
 
 
 


Review 14 Jun 2019
Recommended by customer in G11
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 2 bedroom flat (including a basement) to a two storey house.
 
Cost: £1020
 

"The company did a brilliant job handling our move. We had an appraiser round who provided us with detail about the logistics of the move. The day before our move, the movers were in and packed up most of our furniture and belongings and took them out of the house, this was great as it gave us plenty of space to get the last of our packing done. They came back the following morning and got the rest of our things out very quickly. The staff were all very polite and took a lot of care over our belongings. We kept in touch the whole day as we didnít get the keys until quite late in the afternoon but it was no problem at all and they got all the boxes in and the beds assembled in less than an hour. Wouldnít hesitate to recommend."
 
 

One of our fleet and our drivers
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 13 Jun 2019
Recommended by customer in G62
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £540

"S & B was prompt and professional. "
 
 
 
 
 
 


Review 28 May 2019
Recommended by customer in G77
 My Age: 30 - 39 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal and unpacking. Late, key delivery (over time required, which the guys were happy to do)
 
Cost: £500

"Great service, would use again. "
 
 
 
 
 
 


Review 27 May 2019
Recommended by customer in G76
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a third floor flat into a house.
 
Cost: £520
 

"S and B Removals did a fantastic job with our move, Iíd highly recommend them. They arrived on time, carried out the work efficiently, and the three guys were really friendly. They really helped to make moving day as stress-free as possible."
 
 
Team:
John, Harry, and canít remember the other name!
 
 
 


Review 13 May 2019
Recommended by customer in G72
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were packed up and the majority of our belongings removed on the day before our sale date due to the volume.
 
Cost: £1360

"The staff were extremely professional and took excellent care of our belongings including my piano. I had total trust and confidence in them. They were also very kind and friendly and this made a potentially stressful time into an enjoyable experience. "
 
 
 
 
 
 


Review 13 May 2019
Recommended by customer in G81
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move to downsize from 4 bed 2 lounges, Kitchen / Diner large vestibule stairway, 1 shower/bathroom,
1 family bathroom. Built in wardobes, 1 garage, 2 garden sheds
 

"Removal was carried out in a professional manner. All involved were professional and polite throughout. "
 
 
 
 
 
 


Review 13 May 2019
Recommended by customer in PA7
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved out of our house and had the contents stored with the company for 10 days, they then delivered our contents to our new home.
 
Cost: £840
 
 
 
 


Review 10 May 2019
Recommended by customer in G61
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was 1st time in 41 years we had moved. We only moved 1 mile away but the removal went well with no particular problems.
 
Cost: £960

"S and B removals were recommended by friends who had used them. They were excellent, friendly and obliging and I would in turn, pass them along to anyone else moving home!"
 
 
 
 
 
 


Review 9 May 2019
Recommended by customer in G12
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fantastic same day move. Removers were patient as keys to new place not received until later in the afternoon.
 
Cost: £480

"Friendly, courteous guys. Calmed down the hectic morning with their professionalism and efficiency. "
 
 
 
 
 
 


Review 3 May 2019
Recommended by customer in G14
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
First floor 3 bedroom flat moving to a house.
Including packing kitchen.
 
Cost: £550

"The movers were fantastic. Efficient and professional everything ran on time. Kitchen packed the day before the move. "
 
 
 
 
 
 


Review 22 Apr 2019
Recommended by customer in G3 7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from three storey house to a flat on third floor of building, Some of the contents of the house were to go to a top floor flat in Edinburgh on the same day The price below was for both removals the removal to Glasgow 3rd floor flat (main move) was £560 and £460 was paid for the smaller move to Edinburgh.
 
Cost: £1020
 

"Moved from three storey house to a flat on third floor of building, so quite a strength sapping day. The team worked very hard and efficiently to ensure that everything ran to time. On the same day, some of the contents of the house were going to a flat in Edinburgh (top floor..) and so all in all a frenetic day. All moves done with good grace and extremely mannerly and professional effort all round.

Fantastic service from both removal teams and I would have no hesitation in recommending this firm at all."
 
 

One of our fleet and our drivers

Members of the British Association of Removers
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Both teams involved in the moves to Glasgow and Edinburgh.
 
 
 


Review 15 Apr 2019
Recommended by customer in G62
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Smooth process and staff all pleasant and helpful.
 

"My only negative feedback is that it wasn't very clear how we paid the fee. We weren't invoiced in advance and I got an email the night before the 2nd move asking for cash payment on the day. it was about £1000 so this would be impossible."
 
 
 
 
 
 


Review 15 Apr 2019
Recommended by customer in G43
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 floor house, narrow with stairs and ceiling
 
Cost: £780

"Fellas were great!
Really good natured and helpful. Helped with packing advice and wrapping pictures."
 
 
 
 
Team:
Willie Slott Stephen
 
 
 


Review 3 Apr 2019
Recommended by customer in G81
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lower flat to sheltered house.
 

"The removal team were very slick and professional. "
 
 
 
 
 
 


Review 3 Apr 2019
Recommended by customer in PA8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 3 bed semi detached. lots of electrical equipment and glassware

"From the initial survey by Stephen to quotation by Julie and the actual home home this Company are superb. Turned up on time, very courteous & explained the process for the day ahead and were actually a good laugh which helped take away some of the stress for our family!

Everything that was packed was handled with caution and although we have not fully unpacked what we have so far is all as was in previous home (condition)

Thanks to all the team at S&B Removals for all their help

Mr & Mrs MK Burns"
 
 

One of our fleet and our drivers

Members of British Asscciation of Removers
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Stephen, Julie, Scott
 
 
 


Review 2 Apr 2019
Recommended by customer in G81
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
5 bedroom house to a 4 bedroom house- same day move in and out - larger house into a new build property.
 
Cost: £980
 

"Moving home is an extremely stressful experience but putting my trust into the individuals and team at SB removals team for this removal experience is one of the smartest decisions I made during this process. The removal team were more than experienced and were extremely respectful and polite during this process and consistently went above and beyond to make the move as easy, smooth and stress free as possible. When encountered with any difficulties the team employed great initiative and were able to get the job done using their experience.

Have already recommended to others and will continue to do so!"
 
 

One of our fleet and our drivers
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 

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