Plymouth Removers Ltd

67-69 St. Modwen Road, Marsh Mills Industrial Estate
Plymouth
Devon
PL6 8LH

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Plymouth Removers Ltd 9.5/100
779 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 779 reviews since 2007
 
 
 
Sales & Support 9.1/10 Sales & Support Rating 9.1
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Despite Mr. James assurances that he would send a team to deliver the Piano as agreed, this never happened. Vehicles from his company were seen in the area during this time. The Piano has now been ...."   more
 
" The team of Kevin, Josh and Darren arrived in Wimbledon having driver from Plymouth and barely took a breathe before starting to load up all our worldly goods from the top of a 3 storey house on the h...."   more
 
" So happy, very hardworking polite and efficient. Will definitely recommend them without a doubt."   more
 
" I had such a lovely removal experience with the two guys big pete and little pete. It was a nice touch as they were father and son, they were courteous and pleasant at all time and i couldn't be anymo...."   more
 
 
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Customer Reviews
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Review 18 Jun 2018
Not Recommended by customer in EX8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 4/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 4/10
The firm took care in packing and handling our property
Collection & delivery 0/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 0/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
One lone packer arrived at 9.30 AM the day before the move and left at 3.30 PM, having run out of packing material, saying he had to go to another job. This left a considerable amount of packing to be done on moving day.

Our piano was not delivered, as agreed at survey, and was left in a garage which has resulted in a considerable amount of damage being caused to the instrument due to the damp atmosphere.
 

"Despite Mr. James assurances that he would send a team to deliver the Piano as agreed, this never happened. Vehicles from his company were seen in the area during this time.

The Piano has now been moved by family members and we face considerable expense to rectify the damage caused.

We reported damage caused to a canvas photograph, only to be told that we only had 7 days from the moving date in which to report any damage. This was not pointed out to us previously and is a completely unreasonable time constraint, given the complexities of moving house."
 
 
 
 
 
 


Review 20 Sep 2017
Recommended by customer in TQ6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved Out on the hottest day of the year from Wimbledon to storage in Plymouth. Then from Plymouth to Dittisham, all aspects of move work handled brilliantly.
 
Cost: £5492

"The team of Kevin, Josh and Darren arrived in Wimbledon having driver from Plymouth and barely took a breathe before starting to load up all our worldly goods from the top of a 3 storey house on the hottest two days of the year. They worked with polite efficiency, and were very grateful for our offer of showers after two full days and then sleeping in the van and lorry. They were absolute stars.
All our good went into storage then 2 1/2 months later, they were delivered over two days of decanting into a smaller van from a lorry before the village by Steve and his team. All very well done thank you. "
 
 
 
 
Team:
Kevin Josh Darren
 
 
 


Review 22 Aug 2017
Recommended by customer in PL9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Really good, removal, nothing was to much, they even moved my dresser as it did not fit in the original space, stayed until we where happy with were it was positioned.
 
Cost: £625

"So happy, very hardworking polite and efficient. Will definitely recommend them without a doubt."
 
 
 
 
Team:
Mark Eddie
 
 
 


Review 15 Aug 2017
Recommended by customer in TQ10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The guys had a challenging move with restricted access, but they did not complain once.
 
Cost: £1195

"I had such a lovely removal experience with the two guys big pete and little pete. It was a nice touch as they were father and son, they were courteous and pleasant at all time and i couldn't be anymore grateful.
Many thanks."
 
 
 
 
Team:
Big Pete Little Pete
 
 
 


Review 4 Jul 2017
Recommended by customer in PL20
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Plymouth to Horrabridge.
 

"Plymouth removers provided a very reassuring service in what is always a stressful time when moving. This made our move much easier and the team were very friendly and approachable. Nothing was too much bother for them; excellent service! "
 
 
 
 
 
 


Review 29 Jun 2017
Recommended by customer in PL2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Straight forward move from a maisonette to an end of terrace house 4 miles away.
 
Cost: £600

"Everything arrived safely except for a coffee peculator which could have been on a packing error on our part and a scratch on our new washing machine. "
 
 
 
 
 
 


Review 27 Jun 2017
No Recommendation by customer in EX16
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Unfortunately, we were told by Groff an admin that the team would arrive at 8 but didn't actually arrive until 9.50 although when I had left 2 messages, I did then realise a call to say they were strict.
One guy was particularly good (Aidax) but the lorry driver less so and although pleasant generally did not seems experienced enough with handling the lorry or carrying furniture but understand he was new. was disappointed that Geoff did not include the king-size protector mattress were in the order or protective cover. They are covered in the container as the guys came without."
 
 
 
 
 
 


Review 19 Jun 2017
Recommended by customer in PL3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 Bed terrace large double wardrobe on front floor removed expertly without damage.
Awkward treadmill removed.
 
Cost: £900

"-Tuned up early
-Courteous and polite
-Very efficient in getting the job done
-Would use your company again without hesitation. "
 
 
 
 
 
 


Review 16 Jun 2017
Recommended by customer in PL1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Flat is on 2nd floor with lift out of order! Only only one item of furniture was too big to manage. Aberystwyth to Plymouth is a long journey.
 

"Staff were most helpful and polite and everything went really smoothly.

"
 
 
 
 
 
 


Review 14 Jun 2017
Recommended by customer in PL7
 My Age: 50 - 59 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removers arrived on time and were kind and courteous throughout.
The girls in the office were very understanding when the move date fluctuated, packing was excellent, removal to the new house was excellent.
 
Cost: £595

"Plymouth removes made my move as easy as possible.
I paid extra for the full packing service and it was worth every penny.
From start to finish it was first class.
I would definitely move with them again, if I ever decided to go.
Great service in the office to the practical moving experience well done!"
 
 
 
 
Team:
Darren Plus 3
 
 
 


Review 14 Jun 2017
Recommended by customer in EX4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 Storey house to bungalow. Pouring rain all day.
 
Cost: £855

"Very efficient. Polite. Worked really hard all day - we were impressed."
 
 
 
 
Team:
Leroy
 
 
 


Review 12 Jun 2017
Recommended by customer in PL7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £595
 
 
Team:
Mike Aidan Rob
 
 
 


Review 12 Jun 2017
Recommended by customer in PA4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fairly straight forward.
 
Cost: £1345

"Good service overall. "
 
 
 
 
Team:
Mike
 
 
 


Review 9 Jun 2017
Recommended by customer in CM2
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Straight forward move but a considerable distance.
 
Cost: £1681

"An excellent service from quotation to delivery in our new house.
Thank you."
 
 
 
 
Team:
Lee Eddie
 
 
 


Review 1 Jun 2017
Recommended by customer in BA2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sofa was almost too big for new property but team managed (without damage) to fit in.
Car parking as both properties on access roads but team handled this well.
 
Cost: £1295

"Overall very happy with the move. The team were calm, communicative and helpful. Very impressed with speed of packing.
No breakages on arrival.
"
 
 
 
 
Team:
Leroy Ed
 
 
 


Review 30 May 2017
Recommended by customer in PL27
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Challenging move at both ends- ace handled well.
 
Cost: £1914

"Aider-excellent-all three days-supporting staff also cheerful and helpful.
Excellent service."
 
 
 
 
 
 


Review 29 May 2017
Recommended by customer in PL9
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bed house moving to 3 bed house. On street parking only - difficult for the lorry but managed will care by the driver.
Awkward steps into the house but the removers handled them amazingly.
 
Cost: £480

"The removal team were excellent, I couldn't fault them. They were prompt, efficient, friendly, polite and made the whole process seem easy and stress free. I was amazed how smoothly the move went and it was all thanks to the removal team. Booking the move and recovering the quote was also great. This company clearly values customers service. "
 
 
 
 
Team:
Lee Roy Adrian Rob
 
 
 


Review 16 May 2017
Recommended by customer in PL3
 My Age: 30 - 39 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 Bed house into a 2.5 bed house they did so well.
 
 
 
 
 


Review 12 May 2017
Recommended by customer in PL11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Excellent service.
All went very well. Would not hesitate to recommend Plymouth removers again. "
 
 
 
 
Team:
Eddie Lee
 
 
 


Review 8 May 2017
Recommended by customer in EX5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Kevin Aidan R
 
 
 

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