Robinsons of Aylesbury

9-11 Edison Road, Rabans Lane Industrial Estate
Aylesbury
Buckinghamshire
HP19 8TE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Robinsons of Aylesbury 9.5/100
826 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 826 reviews since 2007
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" My family has used Robinsons since about 1930. We would not use them if the firm was unsatisfactory. I think the satisfaction ratings above are sufficient comment."   more
 
" The removal went very well. The removal team were very helpful, professional and tidy. They did everything we expected them to do."   more
 
" We found the office staff both professional and friendly and the same would apply to the two removal crew(s) covering both days. I can not praise them highly enough. They were cheery, helpful and prep...."   more
 
" IT was delivered perfectly on the day we wanted, and the two men were so marvellous in every way."   more
 
 
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Customer Reviews
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Review 25 May 2021
Recommended by customer in HP21
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of my own items from my house to the annexe and removal and storage of my brother''s items from the annexe to the store pending purchase of a suitable property for him.

"My family has used Robinsons since about 1930. We would not use them if the firm was unsatisfactory. I think the satisfaction ratings above are sufficient comment."
 
 
 
 


Review 24 May 2021
Recommended by customer in Ox9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a house in Thame to Aston Rowant in the first week of May 2021.
 
Cost: £2100
 

"The removal went very well. The removal team were very helpful, professional and tidy. They did everything we expected them to do."
 
 
Team:
Canít remember the lads names.
 
 
 


Review 24 May 2021
Recommended by customer in GL51
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Robinsons moved us from Hertfordshire to Gloucestershire over two days, collecting on a a Thursday and delivering on a Friday. The freezer was loaded last and plugged in to their depot electricity supply overnight. It was the first item off the lorry on the Friday. Also there were some particularly heavy and awkward items which did not bother them one iota.
 
Cost: £2000
 

"We found the office staff both professional and friendly and the same would apply to the two removal crew(s) covering both days. I can not praise them highly enough. They were cheery, helpful and prepared to go the extra mile and were a real credit to their employer."
 
 
Team:
You would have to ask Mr. Robinson this
 
 
 


Review 3 May 2021
Recommended by customer in pl27

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our furniture went into store for two months.

"IT was delivered perfectly on the day we wanted, and the two men were so marvellous in every way."
 
 
 
 


Review 28 Apr 2021
Recommended by customer in HP20

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Procured the services of Robinsons of Aylesbury to help move heavy IT equipment from one location to another

"Thank you Robinsons of Aylesbury as your service is very efficient, reliable and prompt.
I can't thank the removers enough who helped on the day as they were hard working, courteous and very helpful.
The service from start to finish was exemplary and I will most definitely be recommending you to all my family, friends and colleagues."
 
 
Team:
Don, Dale and John
 
 
 


Review 27 Apr 2021
Recommended by customer in TQ4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Aylesbury to Paignton

"The move was outstanding from start to finish. I cant recommend Robinsons enough. They made my move so relaxing. Great guys couldn't have been more helpful."
 
 
 
 


Review 27 Apr 2021
Recommended by customer in CV33
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved the contents of my flat from storage to my new house
 
Cost: £750
 

"Really nice movers, helpful and friendly. Quick and efficient service."
 
 
 
 


Review 27 Apr 2021
Recommended by customer in PO40
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Buckinghamshire to the Isle of Wight over 3 days
 
Cost: £2948
 

"The move was over 3 days, day 1 was packing most of our goods, day 2 was finishing the packing, travelling to the Isle of Wight and starting the unpacking whilst day 3 was finishing the unpacking.

All was undertaken in a friendly but professional manner and there were no problems at all. Robinsons where on time at every point and waiting to unpack when we arrived."
 
 
Team:
Dan & Dale
 
 
 


Review 27 Apr 2021
Recommended by customer in WR14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was from Aylesbury to Malvern, the equivalent of a 3 room detached house. The house in Malvern, although located on a minor road with good access to the property, was challengingdue to the driveway being on the corner of two roads. These roads appear to have become a short cut for drivers and consequently it was difficult to ensure the safety of road users and the operatives. This was manged very skillfully and effectively using signage and parking the large vehicle safely, with enough access to empty the van
 
Cost: £1452
 

"My overall experience of my dealings with the company was very satisfactory. They were prompt in dealing with my house visit and quotation and followed up effectively. My overall initial impression was that of an experienced, knowledgeable and professional company. This was exceptional I believe, in regard to the difficulties encountered due to the pandemic.

When the team arrived on the removal day they were punctual, polite and careful and advised that they might also be able to load some items that I assumed I would need to take in my car such as some garden plants etc.

The delivery of the furniture was also carried out carefully, with excellent punctuality by the same team, with an extra man. Nothing seemed to be too much trouble in placing furniture in specific rooms up a somewhat awkward staircase. I have nothing but praise for the move."
 
 
Team:
I think the team included Dale, and 2 others
 
 
 


Review 1 Apr 2021
Recommended by customer in HP22
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed rental house move into larger property

"Excellent throughout"
 
 
 
 


Review 31 Mar 2021
Recommended by customer in PO38
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from Wendover Bucks to the Isle of Wight. This involved a period of five days storage at the removal companies premises.
 
Cost: £2970
 

"The whole experience from beginning to end went very smoothly. The removal from the old address took place early on the day and The two removal men arrived early at the new address as well. They were polite and efficient and took a lot of the stress off our shoulders.
when I attended the premises for collection of packaging everyone I saw was helpful and efficient.
I have nothing but praise for The service provided by Robinsons."
 
 
Team:
The Team were all great. Canít recall names.
 
 
 


Review 30 Mar 2021
Recommended by customer in PE8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved 80 miles , 4 bed house plus a lot of garden pots and ornaments + home workshop
 
Cost: £4000
 

"Canít recommend Robinsonís of Aylesbury highly enough. We had a large amount of furniture, garden, garage and workshop equipment to move and without exception everyone we dealt with was helpful, polite, cheerful and very efficient. Very happy with the price for the move. We used Robinsonís on the recommendation of friends who had recently moved and they more than lived up to expectations. Moving is very stressful and these guys took everything in their stride, had a real can-do attitude and a great sense of humour"
 
 
Team:
Barry and his team
 
 
 


Review 29 Mar 2021
Recommended by customer in HP22
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from one home to another but including the contents of another home which had been packed and stored in the garage for 3 months.
 
Cost: £1700
 

"This was a 2 day move and we were left comfortable for the night when much of the furniture had been taken to the new house. There was a great deal to be moved and the team were extremely willing and flexible, taking a few extra boxes/items without hesitation. They were careful In their handling of our belongings, punctual and courteous at all times.

The removal vehicles were in good condition and well suited to the loads d destination."
 
 
 
 


Review 29 Mar 2021
Recommended by customer in TQ12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Dunstable to Newton Abbot Devon
 
Cost: £2400
 

"The weather was very wet and stormy.
This did not deter then at all,
The staff Dan & Phill were polite and professional at all times
Nothing was too much trouble they just got on with the
job until they finished.
They seemed very aware of what we were going through and
were brilliant.
I would recommend Robinson's of Aylesbury and would use them again
They exceeded my expectations."
 
 
Team:
Dan and Phill
 
 
 


Review 29 Mar 2021
Recommended by customer in BH25
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move involved the removers packing breakables, taking our possessions into storage and then delivering them later to our new address.

"Because the company was so busy, our possessions had to be repacked (moved out of storage crates) into a different vehicle on the Saturday before delivery on the Monday. However despite this additional transfer all our items were safely delivered. We found all 6 removal men we met to be polite, experienced, competent and hard working.

Interestingly, some friends had also booked Robinsons a few months earlier but a completion date alteration meant they had to change to another removal company - the outcome was not good! So the moral of the story is to book early & stick with the date!

Only area for improvement was on the admin./accounts side but I think it was a new employee so am sure things will be better now."
 
 
Team:
sorry but I can't remember!
 
 
 


Review 11 Mar 2021
Recommended by customer in RG25

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Robinsons of Aylesbury moved my lump furniture, including a metal-framed upright piano and an antique bookcase with picture-thin glazed doors from my house to a cottage.

"From first contacting Robinsons of Aylesbury they were very helpful. They were efficient with paperwork. Their charge for the job was reasonable. Their team of four were punctual, polite, very careful with the items to be moved and very quick and professional."
 
 
Team:
Andy Beet, plus 3 others
 
 
 


Review 11 Mar 2021
Recommended by customer in TQ5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Aylesbury to Brixham in Devon.
 
Cost: £1596
 

"We received a brilliant service from Robinsons at a very competitive price.
The guys were friendly, helpful and provided a quick efficient service."
 
 
Team:
Phil and Dan
 
 
 


Review 9 Mar 2021
Recommended by customer in SO41
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was a relocation move, we specifically looked for a removal company that specialised in long distance removals and found Robinsons.
 
Cost: £1636
 

"Excellent service all round, went above and beyond our expectations and would recommend anyone to use Robinsons for their services."
 
 
Team:
Dale, Brian and A Hull
 
 
 


Review 7 Feb 2021
Recommended by customer in ox26
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a weekend move and 4 operatives undertook the move for us from Aylesbury to Bicester. Weather was poor and the the removal had to contend with emptying out a four bed town house into a two storey five bed house.

"We were at first apprehensive on how the removal, securing and transporting of our gods will take place. This apprehension quickly melted away as it became clear that the removals operatives clearly knew what they were doing. They worked perfectly with us and took instructions from us positively and politely. We were amazingly surprised at the strength of the removal operatives."
 
 
Team:
Names of your operatives are; 1. Ace, 2. Bryan, 3. Dom, 4. Phil. These guys were incredible. They represented your company really well and they clicked with us too. They were funny, helpful, patient and extremely professional throughout.
 
 
 


Review 4 Feb 2021
Recommended by customer in RG21
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Household goods

"Top quality service with alot patience when I was unable to keep up with payments.

Cannot say a bad word about the company"
 
 
Team:
John
 
 
 

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