Robinsons of Aylesbury

9-11 Edison Road, Rabans Lane Industrial Estate
Aylesbury
Buckinghamshire
HP19 8TE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Robinsons of Aylesbury 9.5/100
804 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 804 reviews since 2007
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" From the first estimating visit through to the van leaving our new house on Tuesday 8th December, we received nothing but very polite, professional and reassuring treatment. Things had got to be very...."   more
 
" We had a 3-day move from Buckingham to Norfolk during Covid so it definitely wasn't without a few issues along the way, but the removal was the easiest part of it. The goods were loaded on one day b...."   more
 
" We had been recommended to use this company and were very impressed by the way they conducted the whole exercise. Having moved a number of times to different parts of the country, I would say this was...."   more
 
" It was a very smooth well organised Removal, with a great crew . Nothing was too much trouble , the watch word was no Problem , and included the heaviest two pedal piano ever moved. It can be a very s...."   more
 
 
About Us



Businesses
login to your control panel
to add your video or text here
     
Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 15 Jan 2021
Recommended by customer in MK18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 4-bed in mid-Bucks to a similar property in north Bucks. We are both in our 70''s so opted for a ''full pack and move'' package.
 
Cost: £2000
 

"From the first estimating visit through to the van leaving our new house on Tuesday 8th December, we received nothing but very polite, professional and reassuring treatment. Things had got to be very stressful in the days leading up to the move (my wife had to have an unplanned operation just 3 days prior to the removers turning up to do the packing) but as soon as they arrived they lifted all stress from us. They adopted the, ĎDonít worry, weíll sort that outí approach and that level of treatment did not waver for one moment. They were absolute gentlemen and you would find it hard to find such terrific ambassadors for the company and your industry.
"
 
 
Team:
Phil, Brian, Dan & Dave. the estimator was Andy Beet.
 
 
 


Review 15 Jan 2021
Recommended by customer in NR29
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 3-bed detached house to a 2-bed semi-detached old fisherman''s cottage, with access down a side alley and through double doors into the garden and then into the house.
 
Cost: £2036
 

"We had a 3-day move from Buckingham to Norfolk during Covid so it definitely wasn't without a few issues along the way, but the removal was the easiest part of it. The goods were loaded on one day by Dom, Dale, Brian and Ace, and then delivered to Norfolk on the Friday/Saturday by Dom and Dale. Everything was 'no problem', even though the lorry was packed full. Everything was in perfect condition on delivery, no breakages at all. Moving is extremely stressful at the best of times so chosing an efficient and friendly removal company really, really helps take the stress out of things. I only wish we'd chosen the packing option too as I'm sure it would have made it so much easier prior to the removal day. I would have no hesitation in highly recommending Robinsons to anyone who asked."
 
 
Team:
Dom, Dale, Brian & Ace
 
 
 


Review 14 Jan 2021
Recommended by customer in HP21
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal of home contents into storage pending purchase of new home.

"We had been recommended to use this company and were very impressed by the way they conducted the whole exercise. Having moved a number of times to different parts of the country, I would say this was the best removal company we have used.
They took all hanging clothes straight into wardrobe containers which was very helpful. They loaded our items straight into wooden containers for storage which was reassuring as we suffered when another firm some years ago moved furniture from one vehicle to another during a short storage period."
 
 
Team:
3 men - I think it was Paul, Brian + ?
 
 
 


Review 14 Jan 2021
Recommended by customer in HP18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
WE WERE DOWNSIZING FROM 6 BEDROOMS TO 4 , WITH FOUR ADULTS, DOGS AND HORSES. WE HAD A LOT OF FURNITURE AND PERSONAL EFFECTS ACCUMULATED OVER 25YEARS. WE WERE LEAVING OUR OLD PROPERTY AND MOVING INTO THE NEW ONE ON THE SAME DAY, ADDING STRESS TO THE SITUATION.

"It was a very smooth well organised Removal, with a great crew . Nothing was too much trouble , the watch word was no Problem , and included the heaviest two pedal piano ever moved. It can be a very stressful operation, but with a great sense of humour from the chaps at Robinson who knew precisely what to do it was stress free."
 
 
 
 


Review 18 Nov 2020
Recommended by customer in MK18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ours was described as a large and complex move, that took place over a few weeks and involved a great deal of planning because the large vehicles could not be used in the new destination, with everything having to be decanted into smaller vehicles.

"The planning worked and, although there was a minor delay to one delivery because of a fork lift breakdown, everything arrived on time and in perfect condition. The team were hard working, flexible and friendly, which helped to reduce the stress levels in what is always a traumatic experience."
 
 
Team:
We canít remember the name of all the team members, so best not to publish any
 
 
 


Review 6 Nov 2020
Recommended by customer in OX9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving consisted of the contents of a 4 x bedroom house plus garage.

"Everything was very organised and performed in a professional manner exactly as described. The removal Team were all great and we would certainly use them again."
 
 
 
 


Review 5 Nov 2020
Recommended by customer in PO9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We relocated from Buckinhamshire to Hampshire, which is quite a distance and the Robinson team where fantastic, I would say to anyone thinking of moving to use a removals company that offer a packing service, its worth every penny!
 
Cost: £2976
 

"I don't usually give feedback but after using Robinsons Removals of Aylesbury I felt compelled to write this email.

I have to say we are so glad we used Robinsons for our move to the coast, the team turned up on Tuesday and packed all our belongings carefully but speedily, they were all cheerful and respectful.
A special mention has to go to Phil and Dan, who in my opinion are a credit to the company. They drove down from Buckingham to Portsmouth and stayed late to get us set up for the evening, ie. beds etc. Then in the morning finished unloading the lorry. Both my wife and I enjoyed having them around and it was sad to see them drive off, hahaha.

Many thanks to the all of the team for making our relocation a smooth transition, and I would definitely recommend Robinsons to anyone thinking of using a removals company.

Kind regards

Carl"
 
 
Team:
John, Barry, Phil and Dan
 
 
 


Review 4 Nov 2020
Recommended by customer in SA33
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A straightforward move, everything packed before the removals team arrived, but moving 200 miles from Buckinghamshire to Carmarthenshire, Wales. The removels team loaded and travelled on one day, parked up in the nearest town overnight, and unloaded next day.

"Robinsons's estimator was very professional, visiting our house and providing a quote within 24 hours. We were offered a suitable date straightaway (we were flexible because we already owned the house we were moving to).

The loading team were polite and friendly, treating our goods very carefully, from smaller items through to a 12' dining table and large leather sofa.

Having travelled 200 miles and slept in the lorry overnight, Phil and Dan arrived at 7.30am, worked out where to park the lorry and completed unloading (with a few mugs of tea!) by 11.30am.

Quiet professionals - we would recommend them to everyone!"
 
 
Team:
Phil and Dan, and two more team members for loading.
 
 
 


Review 4 Nov 2020
Recommended by customer in HP20
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
... local move
 
Cost: £300
 

"...this was all highly satisfactory and met expectations ."
 
 
Team:
N/A
 
 
 


Review 4 Nov 2020
Recommended by customer in HP21
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Robinsons picked up and stored my complete house until I was ready to move into my new accommadation.
 
Cost: £790
 

"Took the complete pressure of my moving felt very confident that my possesions were in good hands."
 
 
Team:
Mr Robinson,Barry,Claire
 
 
 


Review 15 Sep 2020
Recommended by customer in HP19
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Delighted with the service received for my recent house move. The two men were polite and very efficient. It was surprising how quickly they cleared the house.

"Very reasonable quote and excellent communication. On removal day the two men Were very courteous and efficient. House was cleared methodically and without any issues. Would thoroughly recommend Robinsonís."
 
 
 
 


Review 11 Sep 2020
Recommended by customer in BS48
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move consisted of getting my mother from a full 2 bed bungalow to a small retirement home

"The move went well that the team of guys worked hard to pack the house and move it. The packing was good and Nothing was lost or broken. They were patient with my mother who ď wanted to helpĒ. The service was good. The only bit I didnít understand is that they struggled to get people out to cost the job but had people on furlough at the same time. Other than that a really good company to work with and do a good job"
 
 
Team:
Sorry canít remember
 
 
 


Review 26 Aug 2020
Recommended by customer in LU70
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal into storage and some items to Ireland (seperate price for Ireland)
 
Cost: £1188
 

"All the people involved were courteous, efficient and helpful."
 
 
Team:
6 people in total - don't have all names
 
 
 


Review 20 Aug 2020
Recommended by customer in KY11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had to empty my fathers house and move all of the items to Scotland. We only had a 3 day window. Robinson''s were so helpful. We explained the situation, they came out and did the survey, we were concerned as there were a lot of tools to be moved, but we were reassured,they were able to come out and move the contents 2 days later. Because of the short notice they were unable to transport the contents for another week so stored it until they were able to bring it up to Scotland.

"The company were so helpful from start to finish. Providing spare boxes for us to use.

The packers were superb, fast, efficient and friendly. They were so helpful in dealing with everything. There was a lot of stuff to pack, as we were unable to sort it before hand. contents of my fathers house was going into storage and the man who brought it up was amazing hwith the unpacking. Everything was done smoothly and quickly.

I would definitely recommend this company they are very fast, friendly, efficient and professional.

Thank you"
 
 
Team:
I dont know their names, but thank you for everything.
 
 
 


Review 20 Aug 2020
Recommended by customer in HP18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from Cuddington to Princes Risborough.
 
Cost: £325
 

"Robinsons quoted for the move and gave advice and were very efficient and professional. The Manager came to look at the house and took details of which items generally were to go and offered advice on how to pack and wrap said items. The dates were offered and time keeping was on track. The van arrived and the staff were very friendly and loaded the vehicle with very little interference by myself. The off load at the Princes Risborough was equally as efficient. I would thoroughly recommend Robinsons to anyone who wants a professional move with a great price tag."
 
 
 
 


Review 20 Aug 2020
Recommended by customer in HP20
 My Age: 30 - 39 
 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bed house move; partially into storage and partially to temporary address.
 
Cost: £1700
 

"Really friendly, helpful and professional people.

Turned up on time and moved us out very quickly and efficiently."
 
 
 
 


Review 12 Aug 2020
Recommended by customer in HP21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from Buckinghamshire to Cumbria.
 
Cost: £3325
 

"From the quote through to the removal all of Robinson's staff were professional and efficient. The move was done over three days and I cannot fault the two removal men, Phil and Dan. They were courteous,efficient, helpful and incredibly hardworking.They made what could have been a stressful time much easier."
 
 
Team:
Phil and Dan
 
 
 


Review 8 Aug 2020
Recommended by customer in MK18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a semi to a bungalow, both with gardens
 
Cost: £700
 

"The move did not happen on a good day, it was raining heavily to begin with. The removal team worked really smoothly and professionally and this gave me confidence and peace of mind that it would all come together. I had some fairly heavy garden stuff which seemed to cause them no difficulties. At the bungalow I moved to there was a problem with getting the sofas through the doors but this was identified early and we were able to remove the door. My keys were not available for collection until about two o'clock, far later than I would have hoped but this did not seem to cause them any difficulty, two more removals men arrived and helped. I would be very happy to recommend Robinson's, they have been very professional throughout."
 
 
Team:
I don't know their names
 
 
 


Review 4 Aug 2020
Recommended by customer in LN8

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The whole of the Robinsons team dealt with our move with patience and understanding and good humour, even with the added stress of the COVID-19 restrictions.

"I cannot recommend Robinsons of Aylesbury highly enough.

Mr Robinson went above and beyond to accommodate our move at short notice, despite having another booking on completion day.

The movers were very professional, not stopping work from the moment they arrived at the house to the time they left. Everything was carefully and securely packed in boxes with extra care for our most fragile items.

Even the delay in receiving the keys to the new property did not phase them one bit.

"
 
 
 
 


Review 23 Jul 2020
Recommended by customer in HP22
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from military home to new home. 4 bed to 3 bed, approx 5 min drive away.

"We had an outstanding move with Robinsons of Aylesbury. From start to finish it was one of the best moves weíve ever had. We have moved home every 2-3 years as we are in the military so we know how difficult the entire process can be. From the initial phone consultation, to the surveyor, and finally to the incredible hard working movers, we were extremely impressed with the professionalism and care of our home belongings, especially under the extreme demands of working during COVID-19. We want to thank everyone at Robinsons of Aylesbury!

The Tozer Family"
 
 
Team:
Iím really embarrassed that I cannot recall the 2 young gentlemanís names but I hope you can find out from the dates as they were amazing!!
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1