Robinsons of Aylesbury

9-11 Edison Road, Rabans Lane Industrial Estate
Aylesbury
Buckinghamshire
HP19 8TE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Robinsons of Aylesbury 9.5/100
794 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
 9.5 /10 Overall Rating 9.5/10
Based on 794 reviews since 2007
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property
 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed
 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite
 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Very reasonable quote and excellent communication. On removal day the two men Were very courteous and efficient. House was cleared methodically and without any issues. Would thoroughly recommend Robin...."   more
 
" The move went well that the team of guys worked hard to pack the house and move it. The packing was good and Nothing was lost or broken. They were patient with my mother who “ wanted to help”. The ser...."   more
 
" All the people involved were courteous, efficient and helpful."   more
 
" The company were so helpful from start to finish. Providing spare boxes for us to use. The packers were superb, fast, efficient and friendly. They were so helpful in dealing with everything. Ther...."   more
 
 
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Customer Reviews
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Review 15 Sep 2020
Recommended by customer in HP19
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Delighted with the service received for my recent house move. The two men were polite and very efficient. It was surprising how quickly they cleared the house.

"Very reasonable quote and excellent communication. On removal day the two men Were very courteous and efficient. House was cleared methodically and without any issues. Would thoroughly recommend Robinson’s."
 
 
 
 

Review 11 Sep 2020
Recommended by customer in BS48
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move consisted of getting my mother from a full 2 bed bungalow to a small retirement home

"The move went well that the team of guys worked hard to pack the house and move it. The packing was good and Nothing was lost or broken. They were patient with my mother who “ wanted to help”. The service was good. The only bit I didn’t understand is that they struggled to get people out to cost the job but had people on furlough at the same time. Other than that a really good company to work with and do a good job"
 
 
Team:
Sorry can’t remember
 
 
 

Review 26 Aug 2020
Recommended by customer in LU70
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal into storage and some items to Ireland (seperate price for Ireland)
 
Cost: £1188
 

"All the people involved were courteous, efficient and helpful."
 
 
Team:
6 people in total - don't have all names
 
 
 

Review 20 Aug 2020
Recommended by customer in KY11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had to empty my fathers house and move all of the items to Scotland. We only had a 3 day window. Robinson''s were so helpful. We explained the situation, they came out and did the survey, we were concerned as there were a lot of tools to be moved, but we were reassured,they were able to come out and move the contents 2 days later. Because of the short notice they were unable to transport the contents for another week so stored it until they were able to bring it up to Scotland.

"The company were so helpful from start to finish. Providing spare boxes for us to use.

The packers were superb, fast, efficient and friendly. They were so helpful in dealing with everything. There was a lot of stuff to pack, as we were unable to sort it before hand. contents of my fathers house was going into storage and the man who brought it up was amazing hwith the unpacking. Everything was done smoothly and quickly.

I would definitely recommend this company they are very fast, friendly, efficient and professional.

Thank you"
 
 
Team:
I dont know their names, but thank you for everything.
 
 
 

Review 20 Aug 2020
Recommended by customer in HP18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from Cuddington to Princes Risborough.
 
Cost: £325
 

"Robinsons quoted for the move and gave advice and were very efficient and professional. The Manager came to look at the house and took details of which items generally were to go and offered advice on how to pack and wrap said items. The dates were offered and time keeping was on track. The van arrived and the staff were very friendly and loaded the vehicle with very little interference by myself. The off load at the Princes Risborough was equally as efficient. I would thoroughly recommend Robinsons to anyone who wants a professional move with a great price tag."
 
 
 
 

Review 20 Aug 2020
Recommended by customer in HP20
 My Age: 30 - 39 
 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bed house move; partially into storage and partially to temporary address.
 
Cost: £1700
 

"Really friendly, helpful and professional people.

Turned up on time and moved us out very quickly and efficiently."
 
 
 
 

Review 12 Aug 2020
Recommended by customer in HP21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from Buckinghamshire to Cumbria.
 
Cost: £3325
 

"From the quote through to the removal all of Robinson's staff were professional and efficient. The move was done over three days and I cannot fault the two removal men, Phil and Dan. They were courteous,efficient, helpful and incredibly hardworking.They made what could have been a stressful time much easier."
 
 
Team:
Phil and Dan
 
 
 

Review 8 Aug 2020
Recommended by customer in MK18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a semi to a bungalow, both with gardens
 
Cost: £700
 

"The move did not happen on a good day, it was raining heavily to begin with. The removal team worked really smoothly and professionally and this gave me confidence and peace of mind that it would all come together. I had some fairly heavy garden stuff which seemed to cause them no difficulties. At the bungalow I moved to there was a problem with getting the sofas through the doors but this was identified early and we were able to remove the door. My keys were not available for collection until about two o'clock, far later than I would have hoped but this did not seem to cause them any difficulty, two more removals men arrived and helped. I would be very happy to recommend Robinson's, they have been very professional throughout."
 
 
Team:
I don't know their names
 
 
 

Review 4 Aug 2020
Recommended by customer in LN8

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The whole of the Robinsons team dealt with our move with patience and understanding and good humour, even with the added stress of the COVID-19 restrictions.

"I cannot recommend Robinsons of Aylesbury highly enough.

Mr Robinson went above and beyond to accommodate our move at short notice, despite having another booking on completion day.

The movers were very professional, not stopping work from the moment they arrived at the house to the time they left. Everything was carefully and securely packed in boxes with extra care for our most fragile items.

Even the delay in receiving the keys to the new property did not phase them one bit.

"
 
 
 
 

Review 23 Jul 2020
Recommended by customer in HP22
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from military home to new home. 4 bed to 3 bed, approx 5 min drive away.

"We had an outstanding move with Robinsons of Aylesbury. From start to finish it was one of the best moves we’ve ever had. We have moved home every 2-3 years as we are in the military so we know how difficult the entire process can be. From the initial phone consultation, to the surveyor, and finally to the incredible hard working movers, we were extremely impressed with the professionalism and care of our home belongings, especially under the extreme demands of working during COVID-19. We want to thank everyone at Robinsons of Aylesbury!

The Tozer Family"
 
 
Team:
I’m really embarrassed that I cannot recall the 2 young gentleman’s names but I hope you can find out from the dates as they were amazing!!
 
 
 

Review 12 Jul 2020
Recommended by customer in HP27
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was on 16 June 2020 and involved packing team for four days. The drive of our house was too narrow for the large removal van so the team ferried boxes in a smaller van to the large van which was parked in a lay-by about half a mile from our house.
 
Cost: £3696
 

"This obviously involved more work for the removal team but there were no complaints. A cheerful and obliging team under the excellent leadership of Brian carried out a very good job which saw our belongings transferred into store. The move of our belongings into store was carried out in a very efficient manner by a friendly and helpful team under the capable leadership of Brian."
 
 
Team:
Brian, Dave and Dominic and two others whose names escape me!
 
 
 

Review 9 Jul 2020
Recommended by customer in NN60
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Milton Keynes to Northampton during the covid 19 period,

"Robinsons of Aylesbury provided an excellent service and the communication prior to our move was also excellent. The removal team of Dan, Ace and Dale wete punctual, polite, helpful and maintained social distancing throughout the moving process. They worked non stop and handled all our boxes and furniture with care and were very organised and efficient. I would highly recommend Robinsons to family and friends for removals.
John and his team deserve praise in going the extra mile. The service provided was not the cheapest quote of 3 quotes I received, in fact it was £100 more. However it eas worth it, with the provision of a 17 ton, 40 ft lorry with a highly skilled 3 man team that knew what they were doing together with the piece of mind that a firm with over 100 years experience can provide,
Thank you Robinsons, for reducing some of the stress on our removal day. Jonathan O"
 
 
Team:
Dan, Ace and Dale were Excellent. Thank you.
 
 
 

Review 6 Jul 2020
Recommended by customer in HP22
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very thorough, thoughtful and professional, great packing, friendly and flexible loading and ..delivery service. Very helpful crew that took the potential stress out of the day. Great at working with the new COVID restrictions and applying them to their business. I would very much recommend them."
 
 
 
 

Review 6 Jul 2020
Recommended by customer in HP17
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal and storage of furniture - easy chairs, settee, shelving , tables, children’s play equipment and storage boxes- from a community library in order to prepare the library for re- opening after shut down due to COVID 19 regulations. We have policy of always trying to use local businesses in order to support the communities we serve and Robinson’s are a well respected local firm so I thought to try them first and I have not been disappointed.
 
Cost: £600
 

"From my telephone enquiry to the receipt of the bill I have found Robinson’s to be a highly competent , friendly and reasonable company to deal with. Their admin office staff couldn’t be more helpful and the removal crew were excellent. They respected the social distance requirement and worked efficiently and quietly whilst other activities were taking place in the library. I was impressed with the speed with which they accomplished their job and the crew were polite but friendly and liked a bit of banter. The estimator who visited to give us a quote wore a face mask and was most considerate. All in all a very professional and careful service. The impression is that of a company whose reputation really matters to them and this shows in their total operation."
 
 
 
 

Review 6 Jul 2020
Recommended by customer in HP21

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Transfer of office equipment and crates from an office in Kent to an office in Bucks.
 
Cost: £3400
 

"The move went extremely well with no issues. The removal team worked extremely hard and were polite and courteous. They were considerate of the staff working in the offices as the move was taking place.

Information provided by Robinsons was accurate and timeframes were met and costs were good.

Extremely pleased and would use again."
 
 
 
 

Review 1 Jul 2020
Recommended by customer in WA8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved mum march 19th 2020
 
Cost: £900
 

"What a great family company ,they came to my mum's in Stoke Mandeville Aylesbury Buckinghamshire gave a good price to move to WIDNES Cheshire,on the removal day really pleasant staff treated my 83 year old mother brilliant , really chatty to her ,they tested it like a personal service , ensured Everything was on board and of they went ,we made our way up to Widnes Cheshire ,next day on the 20 march they arrived early and same pleasant staff unloaded and away home Everything was in its right place ,mum was settled in by 12,30pm ,they made the move pleasant has we had just lost my father 8/12/2019 soon mum got a quick move back to the north west ,this company and its staff are a credit to their trade thanks again to you all"
 
 
Team:
Robinson's
 
 
 

Review 10 Jun 2020
Recommended by customer in OX39
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move to a house down a narrow track in a nature reserve. Good assessment of access and location by the fleet manager to determine which vehicles should be used.
 
Cost: £1896
 

"This was the second time using Robinsons in two years. I was so impressed by them after my first move that I didn't even look at other companies when I needed to move again.

The whole service was great, from initial query, to the visit for quotation, to the actual move, with good communication the whole way through. The move itself took three days, and the team worked hard and cheerfully throughout."
 
 
 
 

Review 11 May 2020
Recommended by customer in EX23
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2749

"Best class service on time for moving out on time for moving in staff very polite and helpful"
 
 
 
 
Team:
Barry Morrs
 
 
 

Review 15 Apr 2020
Recommended by customer in NR27
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Aylesbury to Norfolk

"The move went very smoothly over two days, the guys from Robinsons did an absolutely fantastic job, we cant thank them enough, we would throughly recommend them they were very professional, prompt and best of all at a very reasonable price."
 
 
 
 

Review 11 Mar 2020
Recommended by customer in Hp18
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a straightforward move from one property to another.
 
Cost: £560
 

"Whilst I did the packing myself Robinsons were very helpful and friendly from the first meeting to the day of moving. On the day they were cheerful throughout, extremely helpful and made the day run smoothly and stress free."
 
 
Team:
Barry
 
 
 
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