Lund-Conlon Removers & Storers Ltd

Where reputations count.

Remstore House, Wolseley Road, Woburn Road Ind Estate Kempston
Bedford
Bedfordshire
MK42 7EF

Removers - Removals Companies

Email This Business

Tel 01234 404 411

Listed under: Removers / Removal Companies

98% recommended Rating 9.4/100
126 reviews since 2009

Satisfaction Ratings

Overall Rating	9.4 /10
Based on 126 reviews since 2009

Sales & Support	9.4/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.3/10
The firm took care in packing and handling our property

Collection & delivery	9.5/10
Our property was collected and delivered as agreed

Service	9.5/10
The staff were presentable punctual and polite

Value	9.2/10
The price represents value for money

Recent Reviews

" All our dealings with admin and the team who arrived to load our belongings in Normandy and then to unload and place them in our house in the Midlands have been excellent. All the staff have been frie...." more

" This company were excellent. Every member of staff were courteous from the outset. Nothing was too much trouble. We cannot speak highly enough of them. Especially Steve and Team (and Matthew on th...." more

" We certainly picked the right company to deal with thank you so much. " more

" The removal men were very careful with our items, They worked hard together, They put the items in the correct rooms." more

About Us
Information provided by the business
Legal Name: Lund-Conlon Removers & Storers Ltd. Limited Company.

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Review 5 Jul 2019 Recommended by customer in B77 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from Normandy to the Midlands with all our furniture, personal belongings and tools, garden furniture and garden equipment.

"All our dealings with admin and the team who arrived to load our belongings in Normandy and then to unload and place them in our house in the Midlands have been excellent. All the staff have been friendly, obliging and have a jolly sense of humour - we could not have wished to deal with a nicer company.
"

Team:
Andy, Linda, Darren, Michael, Kevin, Ricky

REPORT THIS REVIEW

Review 11 Apr 2019 Recommended by customer in GL56 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move went smoothly without any hitches. We packed ourselves but no problems with moving those items.

"This company were excellent. Every member of staff were courteous from the outset. Nothing was too much trouble.
We cannot speak highly enough of them.
Especially Steve and Team (and Matthew on the morning moving out of our property)"

Team:
Steve Tom

REPORT THIS REVIEW

Review 5 Apr 2019 Recommended by customer in MK40 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Stress free experience thanks to experienced, polite and friendly staff.

"We certainly picked the right company to deal with thank you so much. "

Team:
Julian Mathew Matty

REPORT THIS REVIEW

Review 11 Mar 2019 Recommended by customer in PE27 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We were moved from St.Neots to St.Ives, The move went very smoothly and took place on time on the agreed date.

"The removal men were very careful with our items, They worked hard together, They put the items in the correct rooms."

Team:
Julian Craig Scott

REPORT THIS REVIEW

Review 7 Mar 2019 Recommended by customer in MK41 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very smooth even having to yake door off was no trouble. Move to bungalow as same area.

"Impressed by service throughout the process."

REPORT THIS REVIEW

Review 26 Feb 2019 Recommended by customer in MK45 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	6/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

REPORT THIS REVIEW

Review 21 Feb 2019 Recommended by customer in MK42 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team come exactly at 0900 move was quite quick I professional.

REPORT THIS REVIEW

Review 31 Jan 2019 Recommended by customer in PE26 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Moving large items in a small house with low ceiling and narrow turning areas. Packing was over 2 1/2 days with that moving in taking 1 1/2

"The 4-man team was first class. There was some stress re contract completion time but the removers were very calm and re-assuring, always with a smile even after waiting for hours in the icy cold. Everything was done efficiently and the 4 men worked brilliantly as a team. "

REPORT THIS REVIEW

Review 10 Jan 2019 Recommended by customer in SO31 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move 5 bed house to 4 bed house. 115 miles.

"A number of items, i.e bed, office cupboard and set of drawers would not fit up the stairs. The team worked for 20-25 minutes to try and get them up but no joy. "

REPORT THIS REVIEW

Review 7 Jan 2019 Recommended by customer in MK42 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	7/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from 3 bed end terrace to 4 bed detached.
Full packing and removal service taken.

REPORT THIS REVIEW

Review 20 Dec 2018 Recommended by customer in EX12 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Long distance Bedford to Devon.
Delivered to a second floor flat w/o a lift!
Door at flat was too narrow for a sofa so they took it off and put it back on! Helpful and great problem solvers.

"These guys delivered to a second floor flat w/o a lift. The walls of the stairs were artexed and sharp (they did not complain when Scratched hands).
Issues arose on a sofa and narrow entrance.
They took the door off and put it back on.
Amazingly helpful and nothing too much trouble. "

REPORT THIS REVIEW

Review 17 Dec 2018 Recommended by customer in IU30 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	6/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Customer Review

"Very good. "

REPORT THIS REVIEW

Review 15 Nov 2018 Recommended by customer in MK41 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Packing up the vans was smooth and stress free.
Unpacking was fast and efficient.

"Very pleased.
Team worked hard and were friendly.
John, Luke and Rafal were all fantastic.
Thank you!
"

Team:
John Luke Rafal

REPORT THIS REVIEW

Review 23 Oct 2018 Recommended by customer in MK44 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Smooth with military precision. "

REPORT THIS REVIEW

Review 7 Oct 2018 Recommended by customer in MK42 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The two man team made a stressful time easier to handle with their cheerful, helpful attitudes.

"The team took it in their stride when my wardrobe wouldn't go up the stairs.
They took it to bits, rebuilt it and it is better than it was!"

REPORT THIS REVIEW

Review 11 Jul 2018 Recommended by customer in SN12 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Packing service and move standard move but 3 hours distance.

"Overall very good, item well packed and secured. Some damage to wardrobes and walls."

REPORT THIS REVIEW

Review 20 Jun 2018 Recommended by customer in MK43 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

REPORT THIS REVIEW

Review 11 Jun 2018 Recommended by customer in MK43 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The house from which we moved was situated on a hillside with commensurate difficulties caused by steps.

Team:
Julian

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Review 5 Jun 2018 Recommended by customer in NN10 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

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Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1st floor flat to house so max challenging packing especially as low 'bridge' prevented van parking next to the flat.

"Great customer service."

Team:
Joel Stev

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Review 4 Jun 2018 Recommended by customer in MK43 business Lund-Conlon Removers & Storers Ltd https://www.referenceline.com/removers_removals_companies-in-bedford-lundconlonremoversstorersltd-14924

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Excellent service infact first class.

REPORT THIS REVIEW

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