C & G Ayres Ltd

Where reputations count.

Royal County Depository, 2 Ross Road
Reading
Berkshire
RG1 8EL

Removers - Removals Companies

www.ayresremovals.co.uk

Email This Business

Tel 01189 574 211

Listed under: Removers / Removal Companies

100% recommended Rating 9.8/100
73 reviews since 2008

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 73 reviews since 2008

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.7/10
The price represents value for money

Recent Reviews

" Really pleased with the move. Great team." more

" If I'eve moved again I would definitely use you. Really friendly service. Neat and clean and great great guy. Thank you." more

" Very happy with the move. The movers made it an enjoyable and entertaining experience." more

" Very helpful staff who go above, beyond, no hesitation in recommending this firm. 3rd time we have used C and G Ayres with no problem at all in any of our moves." more

About Us
Information provided by the business
Legal Name: C & G Ayres Ltd. Limited Company.

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Review 6 Nov 2016 Recommended by customer in RG8 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: 5 - 10 years business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Really pleased with the move. Great team."

Team:
Kev Tristan Bob

REPORT THIS REVIEW

Review 4 Jul 2016 Recommended by customer in RG24 My Age: 30 - 39 I'm: Female My level of experience of similar services: Above Average I have known this business: 1 - 5 years business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move went very smoothly. Moved with areas before and the same team. Great guys good fun and take the stress out.

Cost: £456

"If I'eve moved again I would definitely use you. Really friendly service. Neat and clean and great great guy. Thank you."

Team:
Kev

REPORT THIS REVIEW

Review 10 Jun 2016 Recommended by customer in OX27 My Age: 30 - 39 I'm: Male My level of experience of similar services: Average I haven't used this business before business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From Reading to Bicester. Move went smoothly. Access difficult at old house but movers worked round it and were packed early on moving day.
1 valuable item: harp

Cost: £871

"Very happy with the move. The movers made it an enjoyable and entertaining experience."

Team:
Kev

REPORT THIS REVIEW

Review 27 May 2016 Recommended by customer in TF9 My Age: 50 - 59 I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From 1 st floor apartment plus storage to house 160 miles away.

Cost: £2472

"Very helpful staff who go above, beyond, no hesitation in recommending this firm. 3rd time we have used C and G Ayres with no problem at all in any of our moves."

Team:
Tristan Kev

REPORT THIS REVIEW

Review 10 Apr 2016 Recommended by customer in NG34 My Age: 60 - 69 I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £1933

"Removal men were helpful, worked very hard. No complaints at all"

Team:
Kev Tristan Chris

REPORT THIS REVIEW

Review 10 Apr 2016 Recommended by customer in RG4 My level of experience of similar services: Experienced business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Straightforward transfer from a rented property in the same town.

"All done very professionally and expertly. Anything broken or lost was caused by us not the movers! "

Team:
Kev Tristan Chris

REPORT THIS REVIEW

Review 9 Jul 2015 Recommended by customer in BN16 business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £1789

"This is the second time I have used Ayres and they were fabulous again. There have been no damages and they were a pleasure to have in our home. They made the process of relocating a lot less, stressful than it could have been. Thank you!"

Team:
Kev Chris

REPORT THIS REVIEW

Review 30 Jun 2015 Recommended by customer in PE23 business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Cost: £4500

"Great service, friendly, helpful & patient! We used Ayres from a friends recommendation & would do the same & recommend to anyone."

Team:
Kev Trist

REPORT THIS REVIEW

Review 26 Jun 2015 Recommended by customer in RG9 business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Barometer. There cost? Removal & storage.

Cost: £938

"Very very helpful. Nothing too much trouble- made the move run very smoothly."

Team:
Kev Trist Chris

REPORT THIS REVIEW

Review 9 Jun 2015 Recommended by customer in RG17 business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The team were fantastic."

REPORT THIS REVIEW

Review 11 May 2015 Recommended by customer in RG9 business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

"The team were very helpful, friendly, punctual. Everything was handled in an easy & stress free manner. Thank you!"

Team:
Kar Trist Chris

REPORT THIS REVIEW

Review 23 Feb 2015 Recommended by customer in SN12 business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

"Very courteous and understanding, helpful, took great care in removing items from the home, making sure adequate covering on carpets etc. Always happy with a sense of humour and very obliging. I would thoroughly recommend the company and especially the trio involved. I have several really good photos of the van and the boys. "

Team:
Kev Trist Chris

REPORT THIS REVIEW

Review 8 Jan 2015 Recommended by customer in RG19 business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Cost: £696

"Fantastic service. They were the only company available to us and did a brilliant job - in and out so fast and nothing was broken / damaged."

Team:
Kev Trist

REPORT THIS REVIEW

Review 31 Dec 2014 Recommended by customer in RG31 business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £649

"Kev & Trist were very good at their job, polite & helpful I highly recommend them. Great guys!"

Team:
Kev Trist

REPORT THIS REVIEW

Review 3 Dec 2014 Recommended by customer in RG31 business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £638

"Furniture went into storage arrived on time, very quick and polite � on moving house nothing was too much trouble � very helpful � would recommend 10/10 all done very well."

Team:
Kev Trist Chris Scott

REPORT THIS REVIEW

Review 8 Nov 2014 Recommended by customer in RG40 business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £577

"Very pleased. With your removal men. made everything go smoothly."

REPORT THIS REVIEW

Review 21 Oct 2014 Recommended by customer in LL18 business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £1448

REPORT THIS REVIEW

Review 4 Sep 2014 Recommended by customer in RG41 business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Approx � to self store. � to first floor apartment.

"Down sizing from a 4 bed detached to a 2 bed apartment was made much easier by the cheerful and hardworking trio of guys from C & G Ayres � would recommend to anyone."

Team:
Kev Tris Chris

REPORT THIS REVIEW

Review 14 Aug 2014 Recommended by customer in OX16 business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £589

Team:
Kev Chris

REPORT THIS REVIEW

Review 11 Aug 2014 Recommended by customer in SN8 business C & G Ayres Ltd https://www.referenceline.com/removers_removals_companies-in-reading-cgayresltd-15007

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £3100

Team:
Kev Trist Chris

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