Essex Removal Service & Co

139 Crow Lane
Romford
Essex
RM7 0ES

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Essex Removal Service & Co 9.9/100
540 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 540 reviews since 2007
 
 
 
Sales & Support 10/10 Sales & Support Rating 10.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Essex removals were brilliant from start to finish. I had ran out of packing tape a week prior to the move and they arranged to quickly get some dropped off within a few days. On our move day They arr...."   more
 
" Excellent service. Crew were very helpful and always happy to help."   more
 
" This is a family run business and really shows. They are all such lovely people but very professional. On the day of the move the guys turned up on time and immediately took the stress I was feeling...."   more
 
" The friendly team turned up before the allotted time, very carefully wrapped and strapped the piano up. Moved it through the house without any issue. Managed the piano down some very awkward steps out...."   more
 
 
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Customer Reviews
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Review 31 Jul 2020
Recommended by customer in CM15

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House removal of a three bed house with full up shed and loft.
 
Cost: £900
 

"Essex removals were brilliant from start to finish. I had ran out of packing tape a week prior to the move and they arranged to quickly get some dropped off within a few days. On our move day They arrived on time and didnít stop from the moment they set foot inside. I have honestly never seen a removal team work so hard and be such a pleasure to work with. They were polite, hard working and took care of all of our items."
 
 
 
 


Review 22 Jul 2020
Recommended by customer in IP28
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent service throughout. We even moved in lockdown and still received an excellent service.

"Excellent service.
Crew were very helpful and always happy to help."
 
 
 
 


Review 2 Jun 2020
Recommended by customer in CO10

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Couldn''t ask for better.

"This is a family run business and really shows. They are all such lovely people but very professional. On the day of the move the guys turned up on time and immediately took the stress I was feeling away. They were great. Everything went smoothly and there were no breakables.
They are very reasonably priced too.
You can't go wrong with Essex removals.
Thanks again guys you were great."
 
 
 
 


Review 26 May 2020
Recommended by customer in RM10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The moving of a very heavy antique piano.

"The friendly team turned up before the allotted time, very carefully wrapped and strapped the piano up. Moved it through the house without any issue. Managed the piano down some very awkward steps out of the house. The piano arrived at its new home exactly as it left the old house. I can't thank the team enough for the excellent care and attention in moving our precious item."
 
 
 
 


Review 26 Nov 2018
Recommended by customer in TN6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal company arrived the day before we moved and loaded up as much as they could into the big removal lorry, until it was full,making sure all our internal door openings, staircase and stairs. were protected before they started covering and moving our furniture and large items into the lorry. The covers they used were thick and quilted and protected everything they covered so very well. They were then back bright and early the day of the move with another empty lorry to finish emptying the house. Itís quite an Emotional day, when you have lived in a home for 25 plus years,but these men made it easier for us.

"We could not recommend this company highly enough. They were always so helpful and nothing was too much trouble. They worked so well as a team.
Ours wasnít the easiest house to unload by but they never ever commented.
All the furniture was well protected during the packing and unpacking.
They are an exceptional company.
Thank you for making our movego so smoothly"
 
 
 
 


Review 14 Feb 2018
Recommended by customer in RM13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This move was the least stressful move we have made to date. Its the first time we Essex Removals. If we move again we would defiantly use them again.
 
Cost: £800
 

"Right from the early morning start the guys never stopped, with the loading then the delivering. spot on. Friendly and efficient. And not as expensive as some."
 
 
Team:
Ken Watts, Daniel Watts, Matty Watts
 
 
 


Review 14 Feb 2018
Recommended by customer in RM2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
essex removals moved me back from neagh southern ireland in january back to romford essex
 
Cost: £3800
 

"essex removals moved me and my family back from neagh ireland in january they turn up on time packed and loaded on the same day then returned back to essex the next day then delivers the following day a great job and service done by there very helpful and polite staff both in office and on the vans would recommend them to anybody how teens a removal done . a grate job done very helpful and polite staff job done in the time scale they said it would take"
 
 
Team:
matt and dan
 
 
 


Review 15 Jul 2017
Recommended by customer in NR18
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We used Essex Removals to relocate from London to Norwich.

"They provided an excellent service from the arranging of the moving date to the unloading at the new address.
They took great care with all the boxes and every piece of furniture.
Nothing was too much trouble and they made a stressful day that bit easier.
I would recommend this family firm to everyone.
They are a most professional firm from start to finish."
 
 
Team:
Lynne and Lucy
 
 
 


Review 11 Oct 2016
Recommended by customer in WF7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from a three bed house in Colchester, Essex to a four bed house in Wakefield. Access in Colchester was difficult and rather tight on a new housing estate and the unpack complex in that the driveway up to the house is rather steep however neither of these problems phased the team at all.
 
Cost: £1800
 

"The entire staff were very professional from the quote through the the unpack. All the staff presented themselves as experienced and professional and worked with us to ensure that the move was extremely smooth and simple, we had no concerns throughout the process as all out questions were answered promptly whether on the phone or email. To even know where the vehicle would be stored overnight (as we were moving 180 miles) really put our minds at rest. The addition of protective items not only for our items but also for the carpets and doorways meant there was not even a tiny knock on a wall or door, as you might expect in such a house move. Knowing the company is run by a family who do not used hired vehicles or casual staff was also a very positive point as we felt confident if there had been an issue, which there was not, that it would have been easily resolved. We would highly recommend the company and have already to friends and family for any future moves."
 
 
Team:
Josh and Matt
 
 
 


Review 8 Mar 2016
Recommended by customer in RM5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from 3 bed house to 4 bed including loft room. Difficulty in moving certain items due to doorways.
 

"Fantastic service. Matthew and Reece did a great job, as did seen when he arrived. Very happy with the service and would absolutely recommend you to anyone."
 
 
 
 
 
 


Review 29 Feb 2016
Recommended by customer in CD7
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1000
 
 
Team:
Dave Steve Lee
 
 
 


Review 24 Feb 2016
Recommended by customer in RM14
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1200

"The men were great, took good care of all our belongings and did the work whilst singing and laughing!"
 
 
 
 
Team:
Dave Steve Wayne Reece
 
 
 


Review 19 Feb 2016
Recommended by customer in CO15
 My Age: 40 - 49 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £840

"Excellent service."
 
 
 
 
Team:
Dave Steve Fred
 
 
 


Review 19 Feb 2016
Recommended by customer in CO15
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1170
 
 
Team:
Dave Steve Greg
 
 
 


Review 17 Feb 2016
Recommended by customer in CM15
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent, 3rd move with you in 5 years. Fabulous service, great staff.
 

"Excellent! Many thanks."
 
 
 
 
Team:
Matt Eric
 
 
 


Review 9 Feb 2016
Recommended by customer in RM12
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Amazing! Thank you for everything today!"
 
 
 
 
Team:
Dave Steve Sean Reece Fre
 
 
 


Review 9 Feb 2016
Recommended by customer in CN19
 My Age: 30 - 39 
 I'm: Female 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Dave Steve Sean Greg
 
 
 


Review 5 Feb 2016
Recommended by customer in CM1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Amazing service. Couldnít have asked for more. The most relaxed and stress-free more I have ever known. All the guys worked extremely hard and took such care with all the homeware. 100% recommend!! Thank you."
 
 
 
 
Team:
Matt Reese Steve Sean Jos
 
 
 


Review 21 Jan 2016
Not Recommended by customer in NR29
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 4/10
The firm took care in packing and handling our property
Collection & delivery 5/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 4/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving 130 miles from Greater London to Norfolk
 
Cost: £850
 

"We moved from Greater London to Norfolk which is roughly 130 miles. The guys turned up on time and were very helpful, polite and worked really hard loading up the lorry the day before the move. Packaging was great too.

Punctual service on the actual day of the move which meant we could get to our new property in good time, however, we had to wait for our keys to be released so were charged extra for the waiting time.

Unfortunately during the move the guys had a little 'run in' with our new neighbours which made it a little uncomfortable during the first couple of days being here. The guys didn't apologise to the neighbours even though it was causing distress to us and so made it worse.

Our daughter's wardrobe was broken in transit too which is a shame because it was only 6 months old. We called the office and were advised that someone will come and have a look, they did but unfortunately for us we didn't get any joy getting compensation for this even though they were insured. I was advised to go to B&Q and get the bits for it to fix it myself.

Our wardrobe had to be dismantled to get up the stairs, I believe it says in the small print that they will not dismantle furniture but we agreed that they did, however it wasn't put back together properly and so that's also broken and can't be used.

The guys were here until quite late so in the end they were putting boxes which were labelled for other rooms in the middle of the lounge. The next day my husband had to lift the heavy boxes himself to where they needed to be. He even helped to unload the lorry with them to ease the process for them.

The move cost us a lot of money and so far we have only been able to replace our daughters bedroom furniture due to the expense involved.

Based on the broken furniture, disappointment in the way the wardrobes was dealt with and that they generally didn't live up to my expectations for my big move, I wouldn't want to use them again.



"
 
 
 
 


Review 18 Jan 2016
Recommended by customer in LA11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stress free.
 
Cost: £2940

"I have been impressed by the professionalism of all member of your firm. I will recommend to anyone planing a move."
 
 
 
 
Team:
Mattrew Sean
 
 
 

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