Clark & Rose (Removals) Ltd

Where reputations count.

Barclayhill Place, Portlethen
Aberdeen
Aberdeenshire
AB12 4LH

Removers - Removals Companies

www.clarkandrose.co.uk

Email This Business

Tel 01224 782 800

Listed under: Removers / Removal Companies

98% recommended Rating 9.5/100
287 reviews since 2007

Satisfaction Ratings

Overall Rating	9.5 /10
Based on 287 reviews since 2007

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.4/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	9.1/10
The price represents value for money

Recent Reviews

" All guys very polite and helpful. Brian very quick and didn�t mind when I asked them to move things to other side of room where I wanted them." more

" The lorry arrived at the 1st location on time. The staff were very willing to unload and carried our belongings to 4th & 3rd floor of our flat without any complaint; professional workers" more

" The whole process was fairly easy and straightforward. The removal crew (Brian and Glenn) were hard working, careful with our belongings and property, helpful, polite, cheerful, we couldn't fault Clar...." more

" Job was supposed to be done in a day but it took 2 days. This did not cause us any issues at all. " more

About Us
Information provided by the business
Legal Name: Clark & Rose (Removals) Ltd. Limited Company.

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Review 22 Oct 2025 Recommended by customer in NG32 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Steve

REPORT THIS REVIEW

Review 14 Aug 2025 Recommended by customer in AB31 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very helpful as move split due to us being away for 2 days in middle of week.

"All guys very polite and helpful. Brian very quick and didn�t mind when I asked them to move things to other side of room where I wanted them."

Team:
Brian Shaun Stephen Bock

REPORT THIS REVIEW

Review 3 Jun 2025 Recommended by customer in SE1 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move involved to unload at 2 different locations in London.

"The lorry arrived at the 1st location on time. The staff were very willing to unload and carried our belongings to 4th & 3rd floor of our flat without any complaint; professional workers"

REPORT THIS REVIEW

Review 6 May 2025 Recommended by customer in AB42 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 bed house move, front door had to be removed at old property, parking an issue at new property. The Clark & Rose crew dismantled & re-assembled some stuff.

"The whole process was fairly easy and straightforward. The removal crew (Brian and Glenn) were hard working, careful with our belongings and property, helpful, polite, cheerful, we couldn't fault Clark & Rose from start to finish of the move process."

Team:
Brian Glenn

REPORT THIS REVIEW

Review 7 Apr 2025 Recommended by customer in AB51 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removers under estimated vehicle reassured, but this was rectified with no issues to us.

"Job was supposed to be done in a day but it took 2 days. This did not cause us any issues at all. "

Team:
Don Niall

REPORT THIS REVIEW

Review 3 Apr 2025 Recommended by customer business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	5/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Standard house to house, 9 Month storage.

"Positive communication and pleasant people. Job done to our satisfaction "

Team:
Veronica Ian George Jack

REPORT THIS REVIEW

Review 27 Mar 2025 Recommended by customer in EH27 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from Aberdeen to West Lothian. Collection on Thursday 27/2, Delivery 28/2

"Excellent service from
Estimation
Pre-Move planning
Packing
Delivery
Completion
The guys were both efficient and polite
i.e Superb. "

REPORT THIS REVIEW

Review 13 Nov 2024 Recommended by customer in AB51 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Private home to Private home.

"Service was excellent from initial survey through to completion of move. Team were punctual friendly and professional.
They worked quickly but were always careful with our belongings. "

REPORT THIS REVIEW

Review 8 Nov 2024 Recommended by customer in AB51 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from our old house to our new house on the same day, it was a short move but also a short window.

"Excellent service and very professional from start to finish!"

Team:
Scott

REPORT THIS REVIEW

Review 11 Oct 2024 Recommended by customer in AB13 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Not an easy move as the house I was leaving was small with low ceiling and awkward spaces.

"They took exceptional care with the move and there was no damage to my belongings and everything was carefully packed. "

Team:
Graham Ian

REPORT THIS REVIEW

Review 9 Aug 2024 Recommended by customer in AB32 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Our move involved a great deal of heavy lifting, but the removers were complaining, efficient, and pleasant.

"We really appreciated the personal contact with Scott Middleton, your assessor. It was just as well that he came, in that there were so many items that we would have overlooked!
Steven took charge of the actual packing and move, so we didn't have to worry about anything. He and his colleagues were marvellous. "

Team:
Steven Roy Alan

REPORT THIS REVIEW

Review 2 Aug 2024 Recommended by customer in KY16 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Due to a change in the date for my sale/purchase completion my contents were packed on Thurs/Friday then held in the van over the weekend before being delivered to my new address on the Monday. I was therefore 'Homeless'. For 3 nights but stayed with my sister.

"Scott and Veronica Provided excellent advise and information prior to my move.
Ron, Austin and Justin did a great job of packing my belongings and delivering them damage-free to my new address. A friendly and efficient service from start to finish. "

Team:
Scott Ron Justin Austin

REPORT THIS REVIEW

Review 26 Jul 2024 Recommended by customer in YO25 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Brian and the whole team were fantastic, nothing was too much trouble and they were all friendly, polite and well mannered. Every aspect was 5 start and they treated everything with care and respect. Packing and handling was first class and we would definitely recommend Clark and Rose! "

Team:
Brian

REPORT THIS REVIEW

Review 2 Apr 2024 Recommended by customer in FK2 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Our move involved moving from a 4 bedroom house to a 2 bedroom bungalow. We had been the house for 40 yrs and being pensioners it was a daunting task.

"From the 1st phone call to Clark and Rose they made the journey as stress free as It would be. When Emily gave us a house visit to explain the procedure she made it sound so easy. On the day of the move the two men who arrived were exactly what we needed. They were polite, reassuring and very helpful. Due to this the move went with no problems. "

Team:
Stirling

REPORT THIS REVIEW

Review 7 Mar 2024 Recommended by customer in AB10 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removal from 3rd floor flat in North York to Aberdeen.

"Efficient service from initial enquiry to survey to uplift and delivery. All staff were polite helpful and made moving much less stressful. "

Team:
Stevie Kieran

REPORT THIS REVIEW

Review 28 Jan 2024 Recommended by customer in NE61 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved house goods from Peterculter to Morpeth with interim storage at Portlethen

"Move went smoothly at all stages, even sending part load to my daughter in Penrith"

REPORT THIS REVIEW

Review 11 Dec 2023 Recommended by customer in FK14 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move into storage from 3-bedroom bungalow.

"The team were efficient, nothing was too much trouble for them and in particular they helped to reduce my considerable stress levels."

Team:
Alan Austin Aaron

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Review 2 Dec 2023 Recommended by customer business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

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Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from Scotland to England. To live with my daughter in a converted garage; which is absolutely superb.

"Superb firm. Very professional. Would have no hesitation in recommending them."

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Review 2 Dec 2023 Recommended by customer in G41 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was managed very well by the C&R team. my wife was unwell during the move and the team were so caring.

"C&R's staff were kind, considerate and professional throughout."

Team:
Dale

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Review 28 Nov 2023 Recommended by customer in FK8 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Mailers solictors removal of furniture etc. from a challenging building!

"All the staff involved in move were helpful, hard working and obliging. Nothing was too much trouble.
Unfortunately, I have misplaced the note of their names but would recommend them all."

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