Clark & Rose (Removals) Ltd

Where reputations count.

Barclayhill Place, Portlethen
Aberdeen
Aberdeenshire
AB12 4LH

Removers - Removals Companies

www.clarkandrose.co.uk

Email This Business

Tel 01224 782 800

Listed under: Removers / Removal Companies

97% recommended Rating 9.4/100
274 reviews since 2007

Satisfaction Ratings

Overall Rating	9.4 /10
Based on 274 reviews since 2007

Sales & Support	9.4/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.3/10
The firm took care in packing and handling our property

Collection & delivery	9.6/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	9.1/10
The price represents value for money

Recent Reviews

" From the 1st phone call to Clark and Rose they made the journey as stress free as It would be. When Emily gave us a house visit to explain the procedure she made it sound so easy. On the day of the mo...." more

" Efficient service from initial enquiry to survey to uplift and delivery. All staff were polite helpful and made moving much less stressful. " more

" Move went smoothly at all stages, even sending part load to my daughter in Penrith" more

" The team were efficient, nothing was too much trouble for them and in particular they helped to reduce my considerable stress levels." more

About Us
Information provided by the business
Legal Name: Clark & Rose (Removals) Ltd. Limited Company.

Businesses
login to your control panel
to add your video or text here

Review 2 Apr 2024 Recommended by customer in FK2 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Our move involved moving from a 4 bedroom house to a 2 bedroom bungalow. We had been the house for 40 yrs and being pensioners it was a daunting task.

"From the 1st phone call to Clark and Rose they made the journey as stress free as It would be. When Emily gave us a house visit to explain the procedure she made it sound so easy. On the day of the move the two men who arrived were exactly what we needed. They were polite, reassuring and very helpful. Due to this the move went with no problems. "

Team:
Stirling

REPORT THIS REVIEW

Review 7 Mar 2024 Recommended by customer in AB10 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removal from 3rd floor flat in North York to Aberdeen.

"Efficient service from initial enquiry to survey to uplift and delivery. All staff were polite helpful and made moving much less stressful. "

Team:
Stevie Kieran

REPORT THIS REVIEW

Review 28 Jan 2024 Recommended by customer in NE61 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved house goods from Peterculter to Morpeth with interim storage at Portlethen

"Move went smoothly at all stages, even sending part load to my daughter in Penrith"

REPORT THIS REVIEW

Review 11 Dec 2023 Recommended by customer in FK14 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move into storage from 3-bedroom bungalow.

"The team were efficient, nothing was too much trouble for them and in particular they helped to reduce my considerable stress levels."

Team:
Alan Austin Aaron

REPORT THIS REVIEW

Review 2 Dec 2023 Recommended by customer business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from Scotland to England. To live with my daughter in a converted garage; which is absolutely superb.

"Superb firm. Very professional. Would have no hesitation in recommending them."

REPORT THIS REVIEW

Review 2 Dec 2023 Recommended by customer in G41 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was managed very well by the C&R team. my wife was unwell during the move and the team were so caring.

"C&R's staff were kind, considerate and professional throughout."

Team:
Dale

REPORT THIS REVIEW

Review 28 Nov 2023 Recommended by customer in FK8 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Mailers solictors removal of furniture etc. from a challenging building!

"All the staff involved in move were helpful, hard working and obliging. Nothing was too much trouble.
Unfortunately, I have misplaced the note of their names but would recommend them all."

REPORT THIS REVIEW

Review 30 Oct 2023 Recommended by customer in NE3 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move went as planned. It was over four days and the team worked very hard. All were very cheerful and kept us calm. The work was carried out very efficiently.

"Delighted with all aspects of the work."

Team:
Arran Jai Gary

REPORT THIS REVIEW

Review 9 Oct 2023 Recommended by customer in G74 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

I was moving from a large 5-bedroom detached house to a 2-bedroom apartment

"The team were excellent, their manner was very supportive and kind. My move was due to the sudden death of my husband of 52 years and therefore was a very emotional and traumatic event for me. I could not have wished for a better team."

REPORT THIS REVIEW

Review 25 Jul 2023 Recommended by customer in AB42 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move went very smoothly Brian and Scott made it so easy.

"Clark and Rose are a superb removal company and their work staff take all the stress out of the move. "

Team:
Brian Scott

REPORT THIS REVIEW

Review 27 Jun 2023 Recommended by customer in DN14 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Their was some heavy and large items to move from one house to another.

"They both did a excellent job with no breakages or damage to the items or either property. "

Team:
Dale

REPORT THIS REVIEW

Review 23 Jun 2023 Recommended by customer in KY16 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved 3 bed house into storage and out again.

"Really professional throughout from quote to final sign off.
Office staff were friendly and helpful and movers efficient and careful. "

Team:
John

REPORT THIS REVIEW

Review 6 Jun 2023 Recommended by customer in GL5 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from one part Kilsyth to another was told the drive might be tight for wagon but everything went well.

"The team of Sam, Alan, Jay, Arran done your company proved nothing too much trouble. They were punctual very polite, friendly took the stress out of moving. Would gladly recommend company to anyone who is moving house. "

Team:
Sam Alan Jay Arran

REPORT THIS REVIEW

Review 24 May 2023 Recommended by customer in BA12 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Two moves from home to store to new home. From North Scotland to South West England.

"Excellent service from everyone in the company.
Office staff
Assessor - Scot
First move - Brian etc
2nd move - Colin etc. "

Team:
Colin Brain And Team

REPORT THIS REVIEW

Review 26 Dec 2022 Recommended by customer in PA17 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Last minute change of removal date. Veronica and Richard could not have been more helpful and managed to accommodate new date.
Very professional company.

"From booking removal to completion Clark and Rose were exceptional.
Kept us well informed and treated possessions with great respect.
Would not hesitate to recommend to other customers.
Very tidy and clean.
Hardworking. "

REPORT THIS REVIEW

Review 12 Dec 2022 Recommended by customer in EH54 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Partial packing and delivery carried out in good time and in an efficient manner.

"Removal/packing team were careful, polite and efficient. "

REPORT THIS REVIEW

Review 7 Nov 2022 Recommended by customer in AB15 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Customer Review

10 Jan 2022
25 Sept 2022

"Every part of the operation was done very well!"

Team:
Stephan

REPORT THIS REVIEW

Review 1 Nov 2022 Recommended by customer in HD9 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Part move AB 33 8Q7 to HD9 7AL part move to storage- June
Storage to HD9 3xN Sept

"Mostly it went well one box I marked "bathroom" failed to get to HD9 7AL in June, and appeared in Sept at HD9 3xN
Antique china teapot in one large box, lid (c. 60mm dia) in another, marked for another room!"

Team:
John George Keagon

REPORT THIS REVIEW

Review 18 Jul 2022 Recommended by customer in AB15 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move carried out very well indeed!

"Removal men were very pleasant and worked well in packing and then removing the boxes."

REPORT THIS REVIEW

Review 18 Mar 2022 Recommended by customer in AB23 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was handled very professional and the movers took all the stress out of the move. The men arrived on time and had us moved in within a few hours.

"Outstanding service by both John and Ryan our movers. They were very helpful and nothing was a problem for them. They are a credit to your company."

Team:
John Ryan

REPORT THIS REVIEW

» 10 9 8 7 6 5 4 3 2 1

Referenceline - Helping you make a more informed choice. Here's how.
TRUSTED FIRMS: Read our reviews for businesses vetted by the organisations listed below. To visit or join them: Click [+]
Referenceline Consumers Businesses Contact Us Our Rules Privacy Site Map	Trading Standards Dumfries and Galloway [+] Dundee [+]	Approved Codes British Association of Removers [+] TrustMark TrustMark [+] Trade Bodies British Compressed Air Society [+]	A more informed choice ... Referenceline shows you unique information about the experience of the firm and reviews from different types of customer, so we can help you make a more informed choice, but we're not responsible for the work of the listed businesses. By using this website you agree to our rules and our use of cookies. © Referenceline Ltd. All rights reserved.
GENUINE REVIEWS: If you are concerned about any review, then please get in touch: is this review genuine?.
Referenceline is genuine too : We're an Approved member of Trading Standards Buy with Confidence

Customer Reviews
Sort:	» 10 9 8 7 6 5 4 3 2 1
Budget: