Clark & Rose (Removals) Ltd

Where reputations count.

Barclayhill Place, Portlethen
Aberdeen
Aberdeenshire
AB12 4LH

Removers - Removals Companies

www.clarkandrose.co.uk

Email This Business

Tel 01224 782 800

Listed under: Removers / Removal Companies

98% recommended Rating 9.5/100
296 reviews since 2007

Satisfaction Ratings

Overall Rating	9.5 /10
Based on 296 reviews since 2007

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.4/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	9.1/10
The price represents value for money

Recent Reviews

" Friendly and efficient. Very helpful and professional" more

" Very helpful friendly company to deal with. At one point we thought we might have to change our plans which didn't happen in the end but they took it in their stride and came up with other options." more

" From initial quote With Scott, correspondence with Veronica and the move with Stephen and the team, the whole process was incredibly smooth. The removal team were incredibly kind and patient when I...." more

" The packing of belongings, loading etc was carried out very cheerfully and efficiently by five members of staff. The delivery was more complicated - Clark & Rose off loaded goods from my house and ...." more

About Us
Information provided by the business
Legal Name: Clark & Rose (Removals) Ltd. Limited Company.

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Review 22 Apr 2026 Recommended by customer in IV36 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move of 78 miles

"Friendly and efficient. Very helpful and professional"

Team:
Glen Steve

REPORT THIS REVIEW

Review 22 Apr 2026 Recommended by customer in HR8 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Long move from North East Scotland to Herefordshire. Narrow roads and building site challenge at delivery end.

"Very helpful friendly company to deal with. At one point we thought we might have to change our plans which didn't happen in the end but they took it in their stride and came up with other options."

REPORT THIS REVIEW

Review 7 Apr 2026 Recommended by customer in EH4 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I unexpectedly had to manage the move on my own with my 11 month old as my husband was called away on a family emergency.

"From initial quote With Scott, correspondence with Veronica and the move with Stephen and the team, the whole process was incredibly smooth.

The removal team were incredibly kind and patient when I explained my circumstance. Many thanks for making a stressful event bearable."

Team:
Steven

REPORT THIS REVIEW

Review 22 Mar 2026 Recommended by customer in EX3 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Move from 4 bed house in Aberdeenshire with easy access to two bed terraced cottage with only lane access plus delivery of load to store.

"The packing of belongings, loading etc was carried out very cheerfully and efficiently by five members of staff.

The delivery was more complicated - Clark & Rose off loaded goods from my house and for storage into smaller vehicles and used two colleagues plus one Clark & Rose staff to deliver. It was therefore a lengthy process with some items in the wrong place."

REPORT THIS REVIEW

Review 23 Feb 2026 Recommended by customer in AB51 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

e had a date for moving The team emptied our house but papers didn't get signed to allow us to move into new home. They then came back emptied lorry back into home.

"10 days later the move went well and the team were excellent, working in awful weather with smiles and laughter."

Team:
Veronica Ian Scott Jake

REPORT THIS REVIEW

Review 19 Feb 2026 Recommended by customer in AB23 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Aarrived promptly and explained the timetable for the day. Got to work immediately and was joined a couple of hours later by two further removal men. We left the property on time despite having to wait for the new keys. They were courteous and polite.

"Excellent service, friendly, hard working and good at communicating the various stages of the move. We can't single out one remover as they were all good and worked efficiently as a team."

REPORT THIS REVIEW

Review 19 Feb 2026 Recommended by customer in AB22 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 bed house including garden

"The house we were moving to used the same removal company making everything very smooth."

REPORT THIS REVIEW

Review 29 Dec 2025 Recommended by customer in AB33 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The lads did a great job moving us. The biggest struggle was the two antique sideboards. They succeeded.

"The lads did an outstanding job. Can't thank them enough for making it so painless."

Team:
Sean Ryan Lee Becks

REPORT THIS REVIEW

Review 18 Dec 2025 Recommended by customer in AB51 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Planned move was to be from Methlick to Oldmeldrum. due to a problem with completion days Our contents had to be stored with Clark and Rose

"Totally satisfied with the service provided by Clark and Rose"

REPORT THIS REVIEW

Review 22 Oct 2025 Recommended by customer in NG32 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from an 8 bedroom house in Aberdeenshire to a three bed house in Lincolnshire both with tricky access

"Downsizing before we turn 80!"

Team:
Steve

REPORT THIS REVIEW

Review 14 Aug 2025 Recommended by customer in AB31 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very helpful as move split due to us being away for 2 days in middle of week.

"All guys very polite and helpful. Brian very quick and didn�t mind when I asked them to move things to other side of room where I wanted them."

Team:
Brian Shaun Stephen Bock

REPORT THIS REVIEW

Review 3 Jun 2025 Recommended by customer in SE1 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move involved to unload at 2 different locations in London.

"The lorry arrived at the 1st location on time. The staff were very willing to unload and carried our belongings to 4th & 3rd floor of our flat without any complaint; professional workers"

REPORT THIS REVIEW

Review 6 May 2025 Recommended by customer in AB42 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 bed house move, front door had to be removed at old property, parking an issue at new property. The Clark & Rose crew dismantled & re-assembled some stuff.

"The whole process was fairly easy and straightforward. The removal crew (Brian and Glenn) were hard working, careful with our belongings and property, helpful, polite, cheerful, we couldn't fault Clark & Rose from start to finish of the move process."

Team:
Brian Glenn

REPORT THIS REVIEW

Review 7 Apr 2025 Recommended by customer in AB51 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removers under estimated vehicle reassured, but this was rectified with no issues to us.

"Job was supposed to be done in a day but it took 2 days. This did not cause us any issues at all. "

Team:
Don Niall

REPORT THIS REVIEW

Review 3 Apr 2025 Recommended by customer business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	5/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Standard house to house, 9 Month storage.

"Positive communication and pleasant people. Job done to our satisfaction "

Team:
Veronica Ian George Jack

REPORT THIS REVIEW

Review 27 Mar 2025 Recommended by customer in EH27 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from Aberdeen to West Lothian. Collection on Thursday 27/2, Delivery 28/2

"Excellent service from
Estimation
Pre-Move planning
Packing
Delivery
Completion
The guys were both efficient and polite
i.e Superb. "

REPORT THIS REVIEW

Review 13 Nov 2024 Recommended by customer in AB51 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Private home to Private home.

"Service was excellent from initial survey through to completion of move. Team were punctual friendly and professional.
They worked quickly but were always careful with our belongings. "

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Review 8 Nov 2024 Recommended by customer in AB51 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from our old house to our new house on the same day, it was a short move but also a short window.

"Excellent service and very professional from start to finish!"

Team:
Scott

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Review 11 Oct 2024 Recommended by customer in AB13 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Not an easy move as the house I was leaving was small with low ceiling and awkward spaces.

"They took exceptional care with the move and there was no damage to my belongings and everything was carefully packed. "

Team:
Graham Ian

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Review 9 Aug 2024 Recommended by customer in AB32 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-aberdeen-clarkroseremovalsltd-15407

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Our move involved a great deal of heavy lifting, but the removers were complaining, efficient, and pleasant.

"We really appreciated the personal contact with Scott Middleton, your assessor. It was just as well that he came, in that there were so many items that we would have overlooked!
Steven took charge of the actual packing and move, so we didn't have to worry about anything. He and his colleagues were marvellous. "

Team:
Steven Roy Alan

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