The Shore Porters Society

1 Baltic Place
Aberdeen
Grampian
AB11 5EW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
97% recommended   Rating The Shore Porters Society 9.4/100
347 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 347 reviews since 2013
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.4/10 Collection & delivery Rating 9.4
Our property was collected and delivered as agreed

 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Easy and helpful. Cost effective and friendly. Richard Henderson couldnt do enough for us, made life really easy and Sandy in accounts was also fab. Our two movers were extremely helpful and we now h...."   more
 
" Very good service overall. Thorough review initially of items requiring removed, stored and delivered, with breakdown of service explained. Initially agreed on 2 x containers, but the team were able...."   more
 
" Work carried out to our entire satisfaction. Cost effective solution. Aware of the T&C's throughout. Great service considering the COVID pandemic. Richard Henderson stands out for his excellent ser...."   more
 
" Trying to move house in the middle of a pandemic has been a hugely stressful experience laden with problems and set backs. The day that Shore Porters did the removal was the one day throughout the en...."   more
 
 
About Us


The Shore Portersí Society has a rich heritage of experience and expertise that spans over more than a remarkable five centuries.

As leading specialists in removals and storage, we are renowned worldwide for our professionalism and care in safely transporting peopleís most precious possessions across countries and continents.

We are proud of our roots as the oldest transport company in the world, but we also invest in our future, co-ordinating our fully-trained staff and leading-edge vehicles and materials to deliver peace of mind and a quality experience to our customers.

Shore Porters is a member of BAR (British Association of Removers) and FIDI (Federation Internationale de Demenageurs International) and is financially bonded by BAR Overseas Group, which is your personal guarantee for complete peace of mind.
     
Customer Reviews
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Review 6 Jul 2020
Recommended by customer in NR12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hi - we had moved from aberdeen to norfolk, but still had a load of stuff in storage. We couldnt travel due to the covid restrictions. Shore Porters arranged to pick up all of our gear from the storage company and packed a part load to come down to us in Norwich.
 
Cost: £2200
 

"Easy and helpful. Cost effective and friendly. Richard Henderson couldnt do enough for us, made life really easy and Sandy in accounts was also fab. Our two movers were extremely helpful and we now have all of our stuff in place. Thanks guys!"
 
 
Team:
Richard henderson, Sandy in accounts
 
 
 


Review 25 Jun 2020
Recommended by customer in EH4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving home from Aberdeen to Edinburgh so required both Storage and Removal/Delivery. All items delivered as expected and given the restrictions due to the pandemic, I was kept very well informed about the status of my delivery. As soon as was possible the items were delivered to my new address.

"Very good service overall. Thorough review initially of items requiring removed, stored and delivered, with breakdown of service explained. Initially agreed on 2 x containers, but the team were able to store in 1 saving me on cost. Items were not able to be delivered on original date due to restrictions, however I was kept well informed and when allowable delivery was promptly made."
 
 
 
 


Review 25 Jun 2020
Recommended by customer in AB15

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Collect equipment from London Office and deliver to Aberdeen storage facility.

"Work carried out to our entire satisfaction. Cost effective solution.
Aware of the T&C's throughout. Great service considering the COVID pandemic. Richard Henderson stands out for his excellent service and liaison throughout.Thanks."
 
 
Team:
Richard Henderson
 
 
 


Review 25 Jun 2020
Recommended by customer in SW17
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The house move was in two parts and was part of a split load. Part one was move have the house contents from SE London to SW London and part two was to move the rest to Aberdeen.
 
Cost: £1045
 

"Trying to move house in the middle of a pandemic has been a hugely stressful experience laden with problems and set backs. The day that Shore Porters did the removal was the one day throughout the entire 2 month period which I would describe as enjoyable! They turned up when they said they would and did the job with a minimum of fuss. The guys were great fun and made me laugh throughout and I could not have been happier with the service. I would definitely recommend Shore Porters to anyone wanting a hassle free removal service and great value for money."
 
 
Team:
Craig in the office. Removers were Chris and (I can't remember the name of the other guy, but he was great too!)
 
 
 


Review 24 Jun 2020
Recommended by customer in Eh8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving furniture and art from London
 
Cost: £500
 

"My family have always used them. Amazing, friendly and helpful service. Efficient and also value for money, donít bother looking elsewhere , these guys are who you want. Totally recommend."
 
 
Team:
Craig
 
 
 


Review 5 Jun 2020
Recommended by customer in AB15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was undertaken from one region to another in Scotland. The move entailed house furniture, garden and workshop equipment.
 
Cost: £2285
 

"Very experienced company, which made the move pretty much seamless. They know their job and I can assure you helped to keep the stress levels down. House moving is a tough thing to do and causes a lot of anxiety. This company provided all the information and did what they said they would do. I found them good to work with and would definitely use their services again (if I have too)."
 
 
Team:
Davy, Richard
 
 
 


Review 3 Jun 2020
Recommended by customer in G83
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We asked for boxes to be delivered around five weeks before our move, this gave us plenty time to be organised before our leaving date. Our removal took place a few weeks into the covid 19 lockdown. When the guys arrived to remove our belongings they did ask if we wanted them to wear masks but as it was particularly hot weather we felt this would be unfair on them so we kept our distance as much as was possible. We were moving to an area around three hours away from our base home, the van arrived the following day and the guys got to work immediately removing our belonging and putting them exactly where we asked. We could not be more pleased with the service we received from Shore Porters, from our initial phone call to the office staff,the quote we received for the move to the move itself. Would highly recommend.
 
Cost: £1745
 

"We did get a couple of quotes done for moving but Shore Porters were by far the best.
After calling the office to make an initial inquiry a gentleman came to the house for a look round and also advised on a cost for insurance purposes In case of loss or damage to any of our goods. A couple of days later we received a quote.
Office staff really helpful and as our move took place a few weeks into the covid 19 lockdown we were concerned initially that move might not be possible. Nearer the time we were given the assurance that all could go ahead
We have found it to be a really easy process and providing you do the initial hard work at the beginning of packing up your belongings the guys will do the rest."
 
 
 
 


Review 22 May 2020
Recommended by customer in AB25
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of personal items from current accommodation (block of flats), and placement onto safe storage facility.
 
Cost: £352
 

"Courtesy, kindness, personalised attention, and extreme care have been excellent from the moment of first contact with this firm.

The work was done flawlessly as previously discussed and agreed upon.

Among other aspects of a very satisfactory experience, I would like to highlight their punctuality and professional attitude, demonstrated throughout the process.

Adequate feedback and regular correspondence have also been outstanding.


"
 
 
Team:
Richard Henderson, Sandy Keith
 
 
 


Review 18 May 2020
Recommended by customer in AB25
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Staff was great even during the COVID 19 restrictions. Thank You

"Just Great as promised"
 
 
 
 


Review 27 Mar 2020
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
moved a selection of heavy and light items - some valuable and all transported without damage. First time I have had a removal firm travel long distance - from south coast England to north coast Scotland. I was surprised that it was no more stressful than shorter moves - due to the care taken and good communication with shore porters.
 
Cost: £500
 

"Perfect firm. good communication and careful handling of sentimental items with no damage to delicate items.
100% satisfied."
 
 
 
 


Review 24 Mar 2020
Recommended by customer in BN3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Scotland to South Coast of England, with drop-offs in Lothian and Bedfordshire. Price excluded insurance (at my request) as my home policy covered it.
 
Cost: £3900
 

"The whole move went very smoothly, with two minor exceptions - the removal truck tried to reach the property via the wrong (too narrow) entrance, despite the details having been clearly provided in advance; two fragile items (an antique clock and a pottery wall plaque) were poorly packed and one was broken.

Otherwise the whole team at Shore Porters, from the move estimator to the removal men and office staff, were courteous, friendly and helpful, and everthing went according to the planned timetable.

The only other disappointment was that we had been told that all the removal boxes (about 60) would be collected when emptied. When I phoned to arrange this, I was told that they would not have a van in my area for the forseeable future and I should take the boxes to the recycling centre."
 
 
Team:
Craig, Kenny
 
 
 


Review 8 Mar 2020
Recommended by customer in HP10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Small part-load move from Aberdeenshire to Buckinghamshire.
 
Cost: £1650
 

"Outstanding customer service all round.
Efficient, polite removal guys on the day. Head office support exceptional.
Value for money for service offered."
 
 
Team:
Craig Thomson
 
 
 


Review 7 Mar 2020
Recommended by customer in G74

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Needed to move some items from my mother''s house to my home 350 miles away - with the possibility of them going into storage for an unknown length of time. It was done as a part load. There was antique furniture and paintings, as well as some other bits and pieces. I contacted Shore Porters as a relative had used them and been very pleased. They were good on the phone and emailed me with information, although sometimes there was a bit of a delay in responding. Their prices I thought were very fair, and they were much more helpful than other companies I contacted. Payment could be a bit confusing as they use a separate company, and I was not warned about that; I phoned to check as scamming is so common. One issue I had is that they sometimes used my mobile automatically, despite me saying to use the landline number due to poor reception. They did send me details of code etc, but did not highlight the points you ask about later. The price includes storage and insurance.I have done a rounding.
 
Cost: £575
 

"See comments in first box.

They kept me informed about any delays/changes in timings (although see point about phone number used).

Also, when I got a refund on the upfront payment for storage, they got the cheque to me very quickly.

Although they sent the standard information out, I think they could maybe have a short "key points" sheet for ease of reference.

They were able to add items to the part load."
 
 
Team:
Jon Nicol, Craig Thomson, Elaine
 
 
 


Review 4 Mar 2020
Recommended by customer in PH24
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from Aberdeen to Speyside and involved a week in Shore Porters stores.
 
Cost: £1500
 

"The pick up went smoothly, the guys were friendly and took care of all belongings. On delivery, again they were prompt and unpacked quickly putting things in locations specified by myself.
I would not hesitate to recommend SPS."
 
 
 
 


Review 24 Feb 2020
Recommended by customer in W140
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Part load move from London to Aberdeen .
 
Cost: £400
 

"First class service from beginning to end. Iíd happily recco
End Shore Porters for any future moves."
 
 
Team:
Jon Craig
 
 
 


Review 31 Dec 2019
Recommended by customer in WR14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from Aberdeen to East Kilbride, from a 5 bedroomed house to a 1 bedroomed flat in a retirement complex. This was obviously a move where we had to be selective about what was going and what was staying!!
 
Cost: £1495
 

"We were extremely pleased with the professionalism and efficiency of all the members of staff involved in the move. Given that my mother was moving from a 5 bedroomed house to a 1 bedroomed flat, we were given very helpful advice about how to prepare for the move and on the two days of the move everything worked to plan. Both my mother and the rest of the family were very impressed by your service."
 
 
Team:
Jon Nicol, George Fyvie, Kenneth
 
 
 


Review 8 Dec 2019
Recommended by customer in AB25
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Half of household items to store and the other half to temporary home during home renovation. Grandfather clock to store
 
Cost: £1410
 

"Everything packed swiftly and with care."
 
 
Team:
Craig
 
 
 


Review 6 Dec 2019
Recommended by customer in AB51
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
yes was a stressful time moving house but Shore Porters were very helpful and their support from my home and the sorting my containers till my new home was ready made the move easy for me and were so professional in their jobs.

"A very good company called into the office which was the first port of call then if I had questions would phone the office. What made my move easy was the helpful staff the way they presented them self plus the understanding of your needs and keeping you calm on the day you move nothing was to much for them and both the move and moving in went well."
 
 
Team:
Jon, Craig
 
 
 


Review 3 Dec 2019
Recommended by customer in OX2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Part-load Oxford to Edinburgh, several boxes including heavy and fragile items, several suitcases and couple of items of furniture/bicycle
 
Cost: £750
 

"Shore Porters were recommended to me by a trusted contractor. They responded quickly and clearly to all communication and felt totally trustworthy from start to finish. Removal men themselves were polite and efficient."
 
 
Team:
Craig, Jon, the drivers
 
 
 


Review 2 Dec 2019
Recommended by customer in AB33
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from small flat to larger house. Move was delayed at last minute and required storage solutions on the spot.

"Helpful, friendly and courtious. Would use again."
 
 
 
 

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