The Shore Porters Society

1 Baltic Place
Aberdeen
Grampian
AB11 5EW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
97% recommended   Rating The Shore Porters Society 9.4/100
366 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
 9.4 /10 Overall Rating 9.4/10
Based on 366 reviews since 2013
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property
 
Collection & delivery 9.4/10 Collection & delivery Rating 9.4
Our property was collected and delivered as agreed
 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite
 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" The quote was done on-site in a professional manner. The surveyor understood my situation and was willing to listen. I was working to a tight deadline for my move; all of this happening during the C...."   more
 
" Contact was made with Shore Porters after recommendation from a friend after hearing of my disappointed with other Removal companies - where they were either not interested or way-over priced. Shor...."   more
 
" Excellent service throughout, everyone was very friendly and helpful,and our queries were dealt with with patience. Very prompt to arrive at both ends and removers were hard working and careful, getti...."   more
 
" Shore Porters pre-move survey was excellent and was the main reason that we accepted their quote - despite it being the most expensive. The 3 crew members arrived on day 1 and efficiently removed 90% ...."   more
 
 
About Us

The Shore Porters’ Society has a rich heritage of experience and expertise that spans over more than a remarkable five centuries.

As leading specialists in removals and storage, we are renowned worldwide for our professionalism and care in safely transporting people’s most precious possessions across countries and continents.

We are proud of our roots as the oldest transport company in the world, but we also invest in our future, co-ordinating our fully-trained staff and leading-edge vehicles and materials to deliver peace of mind and a quality experience to our customers.

Shore Porters is a member of BAR (British Association of Removers) and FIDI (Federation Internationale de Demenageurs International) and is financially bonded by BAR Overseas Group, which is your personal guarantee for complete peace of mind.
     
Customer Reviews
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Review 20 Jan 2021
Recommended by customer in AB15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shore Porters performed an entire pack, move and unpack from a large 4+ bedroom house in Aberdeen to another property locally. This also included a full two car garage with many heavy tools. Not only was the price competitive the move was carried out in a timely and professional manner. I have moved many times, even internationally and I would Shore Porters top marks! I would not hesitate to use them again.

"The quote was done on-site in a professional manner. The surveyor understood my situation and was willing to listen. I was working to a tight deadline for my move; all of this happening during the Covid outbreak. The crew was professional, helpful and a good bunch of guys. No damage occurred and the care exercised was commendable.

I selected Shore Porters based on reputation and the fact that the moving crew is employed by Shore Porters; are not contract hands. Quality was my first consideration and Shore Porters price was competitive."
 
 
 
 

Review 30 Dec 2020
Recommended by customer in KY14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Collection of 6 items from Spalding in Lincolnshire and delivery to Newburgh in Fife.
 
Cost: £456
 

"Contact was made with Shore Porters after recommendation from a friend after hearing of my disappointed with other Removal companies - where they were either not interested or way-over priced.

Shore Porters answered the phone very promptly, was put through to the correct person who took all relevant details, and provided a quote within a short period of time.

The Quote was very reasonable priced for the items needing moving, and the timeframe during COVID restrictions was very timely.

The team turned up to collect the items on the agreed day, and also delivered the said items on the agreed day. My wife commented on how nice and pleasant the delivery persons were.

Overall- I cannot fault Shore Porters in any way - the price was good, the timeframe acceptable, everything went to the schedule - and everyone was a pleasure to deal with whether on the phone or in person.

Thank you and well done.

There was only one very minor point that could have been improved upon - which was our need to phone on the day of collection to enquire on the expected arrival time."
 
 
Team:
Richard Henderson and Criag Thomson
 
 
 

Review 15 Dec 2020
Recommended by customer in SO22
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Aberdeenshire to Hampshire with storage for an undetermined period at time of booking. Some contents to go to a second address on delivery (though in the end we didn''t need this). Eveything to be packed for us, some furniture to be dismantled and reassembled. Delivery was arranged very quickly once we knew our entry date. Price below is approx, and covers removal, storage and delivery plus insurance, and vat.
 
Cost: £6000
 

"Excellent service throughout, everyone was very friendly and helpful,and our queries were dealt with with patience. Very prompt to arrive at both ends and removers were hard working and careful, getting through the work at a good pace."
 
 
Team:
Craig and his team of removers, D Rothnie, K Hamilton & G Angus and I Lumsden & M Mckay
 
 
 

Review 15 Dec 2020
Not Recommended by customer in AB31
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved house from one address to another in Aberdeenshire
 
Cost: £2000
 

"Shore Porters pre-move survey was excellent and was the main reason that we accepted their quote - despite it being the most expensive. The 3 crew members arrived on day 1 and efficiently removed 90% of our furniture and boxes. However, we were concerned that none of the staff wore Covid19 PPE or took any covid precautions. No masks, no gloves, no hand gel and no social distancing was evident whatsoever. At the end of day 1, Shore Porters were advised by us that there may be a slight delay on day 2 while we waited for the keys to our new house. Shore Porters immediately started warning about us having to pay a premium to cover overtime costs. On day 2 however, they arranged for a second crew to assist with the possible later start. In the event, there was no delay on day 2, but we had 5 personnel on that day (none with any masks, gloves, hand gel, etc.) and unfortunately the additional crew did not take the same care and we were left with a chaotic pile of stuff dropped in random places all over our new house. In fairness, the original crew did their best but we were overwhelmed with 5 people moving things simultaneously. One of the second crew asked to use our toilet in our new house and left it in a utterly disgusting state.

Overall, the first crew was reasonably good, pleasant and helpful - despite the driver being abrupt and unnecesarily rude at times. The second crew who helped on day 2 clearly had no 'ownership' of our belongings and couldn't get finished quickly enough.

Overall, we were not very happy with the standard of service provided. We had no breakages and very little damage and everything happened in a timely manner - but the total lack of covid19 precautions, the disgusting mess left in our toilet, and the 'threat' of additional charges when we mentioned a possible slight delay together with the abrupt and at times unpleasant manner of the driver left us feeling very negative about Shore Porters and unlikely to recommend them."
 
 
 
 

Review 15 Dec 2020
Recommended by customer in AB45
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Transferring Antiques form a Large Country House to two different Sales Rooms in Edinburgh due to selling and downsizing of property.

"I was very happy with Shore Porters. I had a number of Antiques, from Large Wardrobes to small glass and porcelain pieces to be cleared from our house. We were very happy with the team. The packed everything carefully and efficiently and were polite and would highly recommend them."
 
 
 
 

Review 15 Dec 2020
Recommended by customer in AB42
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The Shore Porter moving experience was first rate. From the quick response to a query to the professional survey and the super efficient move everything went like clockwork. They put enough guys on the job to get things done quickly( 4/5) so you are not hanging around all day. I have no hesitation in recommending them.
 
Cost: £2800
 

"Ours was a biggish move ( emptying a 5 bedroom house with extensive garden furniture, equipment, plants etc) but by putting enough men on the job (4/5) they completed the move out in about 4 hours. Same about the move in the next day. the guys were super helpful and put everyting exactly where requested.
Obviously it is worth comparing prices but my experience is that that Shore Porters are no more expensive than most but are without doubt one of the best. I have had a few moves in the past few years and can compare."
 
 
Team:
Sorry can't recall the guys on the job but the director Richard Henderson did a great job of keeping us informed
 
 
 

Review 13 Nov 2020
Recommended by customer in SW13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Having had several part-shipments moved from Aberdeen to London over the last four years, this was a final removal. The London house is still full of unpacked boxes from four years ago! Chris and Mark cheerfully carried some very heavy boxes up two flights of stairs.
 
Cost: £1900
 

"My family has been using Shore Porters since 2014.
We have always found them consistently reliable, helpful and obliging.
On this last move, at the end of the day we realised that we had overlooked some items that should have been packed up, and Shore Porters were kind enough to come back for them the next morning."
 
 
Team:
Craig, Chris, Mark and others
 
 
 

Review 10 Nov 2020
Recommended by customer in AB39
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving from a fairly large house to a multi-roomed but smaller house about forty miles away. Our house move included a vast number of books as well as furniture and the collected detritus of decades of accumulating stuff. We were also moving items from a large double garage, a large greenhouse and decorative pieces from the garden. The amounts involved necessitated a move over two days - one for packing the van and the other for unpacking at our new home.
 
Cost: £1500
 

"Shore Porters' surveyor arrived soon after our phone call and he explained the process of moving, packing and insurance - and was very helpful in answering all our questions.

The men were professional, efficient and most of all friendly and pleasant.

That I had 'lost' one room in my plan of where furniture and boxes were destined at the new house didn't phase the men and everything was delivered as planned with no breakages and nothing missing (the first time this has happened in any of our house moves.)

We approached a different removal company before turning to Shore Porters. This first company proved unreliable and we were glad to abandon them for the well-established Shore Porters.
"
 
 
Team:
Doreen Paterson, Richard Henderson, Craig Thomson, Andrew Muir and I'm sorry but I don't have the names of the men in the van
 
 
 

Review 10 Nov 2020
Recommended by customer in AB42
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We hired Shoreporters to move some house hold items big and small. Date and time was arranged beforehand on a day to suit us . All was packaged and loaded onto lorry expertly an carefully. It was a part load moved 460 miles. Delivered to destination on appointed day . Carefully carried into house and set down where it was required. The two porters who loaded the items delivered them might have been coincidence. Thank you for an excellent service.
 
Cost: £750
 

"Shoreporters were very efficient from my first phone call to the finish of the job. Dates were spoken about well in advance and Shoreporters were on time to our request. All was packaged carefully and taken on to lorry . Delivery was the same all taken to destination and carried to room as we requested"
 
 
 
 

Review 19 Oct 2020
Recommended by customer in OL13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I relocated from Scotland to England. The price was competitive, the service was first class. The even managed to move my kitchen table out of the old property into the new one with no drama. It had stumped previous removal companies!!

"The only company who bothered to come and look at my needs before quoting.

Social distancing and appropriate measures were used at all times.

The two guys who did the removal were pleasant and polite and very efficient."
 
 
Team:
Craig, Grant and Craig
 
 
 

Review 19 Oct 2020
Recommended by customer in W140
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved my sofa from London to Aberdeen.
 
Cost: £300
 

"This is the second item Shore Porters moved for me this year. On both occasions the staff at the head office who arranged the booking and the delivery team were very professional, helpful and responsive. Very impressed with their service."
 
 
Team:
Craig at the head office team. Can't recall the drivers names who picked up in London but would like to thank them for being super helpful.
 
 
 

Review 19 Oct 2020
Recommended by customer in AB15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving house to downgrade as we are now well into pension age. Did not realise what things you store when 35 years in a 5 bedroom detached house. I think we now have a life membership to the skip and charity place at Hazlehead
 
Cost: £1850
 

"No complaints at all, everything excellent and personalities of staff perfect."
 
 
Team:
Cannot remember but signed paper looks likeK.Covin,K.Ham?andD.Blair
 
 
 

Review 19 Oct 2020
Recommended by customer in AB51
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"SPS delivered a first class service. The team were their on time as planned and nothing was too much trouble for them. They also provide their packing service that was also 1st class and certainly worth the extra cost"
 
 
 
 

Review 18 Sep 2020
Recommended by customer in AB15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I used Shore Porters to organise my move from one property, into storage, and into my new property. I moved out of my house on 9 July and my furniture was put into storage. I had previously received boxes from the removers and packed up everything myself. The removers arrived at the agreed time and packed everything into storage containers. The items packed were well documented. I moved into my new house on 3 August and again the removers arrived at the agreed time and unpacked my belongings quickly and efficiently. My furniture and property was well looked after with no breakages or problems.
 
Cost: £1500
 

"The removers were recommended to me as they had been used previously by a family member. Communication throughout was good. I had to cancel my first removal date as a result of lockdown and was able to rebook as soon as it was possible to move again. The company was very helpful in organising an alternative date and my furniture was put into storage until I had a new address to move to. At my new property the removers arrived at the agreed time and date and were efficient in unpacking the van. An especial thanks to the two staff who wore ppe throughout unpacking my furniture from the van, which was appreciated. I would recommend Shore Porters as I found managers and staff were friendly and helpful."
 
 
Team:
Managers Jon and Richard, drivers and porters
 
 
 

Review 16 Sep 2020
Recommended by customer in ab39
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 Bedroom house and Garage move to 4 bedroom house and garage within Aberdeenshire
 
Cost: £1200
 

"I already knew Shoreporters from a working perspective and did not go to the market to obtain different quotes. The service we received from the Operational Office Staff was excellent. The team of 3 that did the physical move were professional and fun to work with throughout the day and they did an great job showing flexibility where required."
 
 
Team:
Craig Thomson & David McPherson
 
 
 

Review 10 Aug 2020
Recommended by customer in SG13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from Brussels to Hertfordshire. Because I am ''shielding'' during the Covid-19 pandemic, I was unable to be present in Brussels on the day of the move and relied on my landlord, housekeeper and upstairs neighbour to get everything ready for Shore Porters'' crew. Shore Porters'' managers were receptive to the idea of carrying out the move without first having seen the premises concerned. The crew were professional, efficient and friendly. My goods are at present being stored at Shore Porters'' storage facilities in Richmond upon Thames and will be transferred to my house in a few weeks'' time.
 
Cost: £5371
 

"My experience of Shore Porters was entirely positive. The managers had a 'can do' approach and were professional and friendly, and the crew were efficient, approachable and clearly experienced."
 
 
Team:
Craig Thomson, Colin Davidson, Richard Henderson and the two crew members, one of whom was called Michael and the other, possibly, John.
 
 
 

Review 10 Aug 2020
Recommended by customer in PH10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our house move was the first time we have moved in over 40 years and our move took 2 days because of the distance. The advise about packing and organising our possessions was invaluable and any questions we had we just phoned and someone was always their to advise.

"Shore Porters were brilliant. They made a potentially stressful 2 days totally stress free particularly through the Covid 19 period. They arrived on time both days and they just got on with emptying our house and unloading at the new house without any fuss. The removal men were friendly and courteous, obviously well trained and treated everything with care, placing furniture where we wanted it.

The whole moving experience was made better from the quote stage through to the move by the friendly professional service given by everyone involved.
"
 
 
Team:
Richard Henderson, Jon Nichol and the removal teams.
 
 
 

Review 7 Aug 2020
Recommended by customer in Ab11

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move very good no problems arrived on time quick unloading and delivery

"Very good service have used many times before well recommended"
 
 
 
 

Review 7 Aug 2020
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 3/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from Inverurie to Broughty Ferry Dundee
 
Cost: £1660
 

"On the day of the removal the van turned up, which we thought was too small for the amount that we were moving. In addition we were very surprised that only 2 movers arrived. Subsequently the driver and lead had to contact the company had to arrange for 2 more handlers to come to our property to help load. In the event they were also surprised that they managed to get everything aboard the truck and they also commented that the load had been underestimated

On arrival at Broughty Ferry were three loaders so that lesson had been learned. Subsequently as we have unpacked and fitted our belongings into the property we have found some scratches and minor cosmetic damage to some of our furniture, we believe that there was not as much care taken as they were trying to fit our furniture into a lorry that was not quite big enough for our needs.

I would like to state however that each of the workers involved in the move were well mannered, friendly, courteous and worked incredibly hard throughout the whole experience and could not be faulted.
"
 
 
Team:
Ian, Malcolm, Jim, and two others we forget
 
 
 

Review 6 Jul 2020
Recommended by customer in NR12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hi - we had moved from aberdeen to norfolk, but still had a load of stuff in storage. We couldnt travel due to the covid restrictions. Shore Porters arranged to pick up all of our gear from the storage company and packed a part load to come down to us in Norwich.
 
Cost: £2200
 

"Easy and helpful. Cost effective and friendly. Richard Henderson couldnt do enough for us, made life really easy and Sandy in accounts was also fab. Our two movers were extremely helpful and we now have all of our stuff in place. Thanks guys!"
 
 
Team:
Richard henderson, Sandy in accounts
 
 
 
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