The Shore Porters Society

1 Baltic Place
Aberdeen
Grampian
AB11 5EW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
97% recommended   Rating The Shore Porters Society 9.4/100
381 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 381 reviews since 2013
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.4/10 Collection & delivery Rating 9.4
Our property was collected and delivered as agreed

 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very professional and helpful and well organised. Three men turned up, and got on with the job without any issues, having used another removal firm last year which I complained about due to lack of p...."   more
 
" Very professional and knowledgeable surveyor explained clearly how move would happen. Very heavy rain on day of removal but everything was covered and nothing got wet. Carpets were covered before r...."   more
 
" We would definitely recommend them we were very satisfied in every way"   more
 
" No fuss. No nonsense. Turned up when they said they would and did exactly what we wanted them to do. Prices reasonable. Felt they knew what they were doing and felt our belongings were safe. Extra mea...."   more
 
 
About Us


The Shore Portersí Society has a rich heritage of experience and expertise that spans over more than a remarkable five centuries.

As leading specialists in removals and storage, we are renowned worldwide for our professionalism and care in safely transporting peopleís most precious possessions across countries and continents.

We are proud of our roots as the oldest transport company in the world, but we also invest in our future, co-ordinating our fully-trained staff and leading-edge vehicles and materials to deliver peace of mind and a quality experience to our customers.

Shore Porters is a member of BAR (British Association of Removers) and FIDI (Federation Internationale de Demenageurs International) and is financially bonded by BAR Overseas Group, which is your personal guarantee for complete peace of mind.
     
Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 21 Jun 2021
Recommended by customer in AB15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a townhouse to a detached house, very narrow staircase in the townhouse and a rather large corner sofa
 
Cost: £600
 

"Very professional and helpful and well organised. Three men turned up, and got on with the job without any issues, having used another removal firm last year which I complained about due to lack of professionalism, lack of covid adherence and care of my furniture, I was apprehensive using another company I had no experience of but absolutley had no issues and would recommend."
 
 
 
 


Review 19 Jun 2021
Recommended by customer in AB10

 I'm: Male 

 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from house to bungalow less than a mile away.

"Very professional and knowledgeable surveyor explained clearly how move would happen. Very heavy rain on day of removal but everything was covered and nothing got wet. Carpets were covered before removal started to minimise the effects of the heavy rain. Plenty boxes and tape were delivered in good time for packing. I chose a part packing option for the kitchen and fragile objects. Everything was carefully wrapped and nothing was damaged. There was a delay getting keys to new property but men were still understanding and helpful."
 
 
Team:
G. Catt, D. Ritchie and S. Cumming? I think!
 
 
 


Review 19 Jun 2021
Recommended by customer in AB12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Could not fault them in anyway had problems getting our suite out of home and into new home but they managed so so helpful and very friendly

"We would definitely recommend them we were very satisfied in every way"
 
 
 
 


Review 19 Jun 2021
Recommended by customer in KW16

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We asked SP to remove and store a container of books, furniture and personal effects for an open ended period of time.

"No fuss. No nonsense. Turned up when they said they would and did exactly what we wanted them to do. Prices reasonable. Felt they knew what they were doing and felt our belongings were safe. Extra measures were in place due to Covid and these were observed. I would use SP again.
Communication was spot on.
Billing was fair and clear."
 
 
Team:
Iím ashamed to say I canít remember except perhaps an Andrew. Canít recall who came to the house to survey the work needed, but he was thorough and professional.
 
 
 


Review 22 May 2021
Recommended by customer in PH7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This is the fourth time weíve used the Shore Porters. We were moving a part-load of antique furniture and china etc from London to Perthshire. Getting some of the furniture out (a very long table up the basement steps) was tricky.

"As on all previous occasions the guys were great: hardworking and efficient and they know what theyíre doing. The delicate gilt mirror, two hundred years old, arrived intact having being securely tied to the side of the lorry. I recommend them to all."
 
 
Team:
Iím sorry I canít remember. But please thank them.
 
 
 


Review 17 May 2021
Recommended by customer in AB53

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £3500
 

"Very helpful and willing removal staff. As stressless as a removal could be and a long distance between houses made very little difference.. Satisfaction"
 
 
Team:
Please thank all involved
 
 
 


Review 14 May 2021
Recommended by customer in AB51
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Essex 600 mile journey to this area of Scotland recently and would thoroughly recommend Shore Porters.
 
Cost: £5600
 

"From the start company was professional with admin team looking at contents of home via facetime. Quote came on time . The remover team arrived on day on time and were efficient, professional and very careful with house contents.
Excellent service from start to finish would without doubt recommend Shore Porters."
 
 
Team:
Canít remember
 
 
 


Review 14 May 2021
Recommended by customer in IV2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from Northampton area to Inverness.

"The two men came on time and worked hard. Very pleasant and helpful. My buyer arrived wanting to move in so they had to speed up which they did with good humour. My headboard had not been attached to my bed but when the bed was assembled in Inverness it was."
 
 
 
 


Review 14 May 2021
Recommended by customer in AB43
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving furniture from the ''common parts'' of the house to allow for new carpet to be laid. Furniture stored on site in other rooms. Returning furniture to position ten days later
 
Cost: £1400
 

"Apart from the fact that it became clear the 'man with the clipboard' had no concept of the time the professionals would take and therefore the original quote was completely out of kilter. The job took 3 hours to remove everything and 3 hours to return! The job was immaculate (photographs helped them remember exactly where everything went) and the men were delightful. The quote was discussed and the healthy refund was returned without a problem.

I did feel that the job was overpriced before it commenced but they are a reputable firm (and I have used them before)so I paid (in advance as requested - is this normal?) - then we discovered that it took a total of 6 hours rather than potentially 6 days! There was never any problem regarding this point and a refund was immediately forthcoming. They are a pleasure to deal with - clearly sensible enough to have an eye on possible future work.

They only little thing was the temporary disappearance of the key to a glass-fronted bookcase which was finally found in a large scrumpled up piece of paper which we pointed out was not ideal. We discussed more efficient ways of dealing with keys to furniture and I am confident they do normally have a more efficient way."
 
 
Team:
They should know who they were!
 
 
 


Review 25 Mar 2021
Recommended by customer in DD10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shore Porters moved the contents of our two-bedroom flat from the Northwest of England to the Northeast of Scotland at short notice. We werenít able to supervise the packing of the previous property, so were anxious to appoint a mover with a proven track record and a reputation we could trust.
 
Cost: £2300
 

"An entirely professional service from start to finish, and money well-spent. One of the most experienced companies in the business, and it shows. After an initial phone call, the survey of the property was carried out by video call. Their estimators knew the right questions to ask, at the right time, and were prompt to respond to my questions with the appropriate level of detail, so there were no unexpected surprises. The removals crew themselves were diligent, thorough and exceptionally careful - as well as being very friendly. Their professional attitude made the experience painless.

I hope I donít have to move again any time soon, but I wonít hesitate to ask Shore Porters to handle it if I do."
 
 
Team:
Richard Henderson, Craig Thomson
 
 
 


Review 25 Mar 2021
Recommended by customer in EC3M
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Shore Porters came highly recommended and did not disappoint in any way. What more can I say?"
 
 
Team:
I've forgotten but Lammy springs to mind
 
 
 


Review 25 Mar 2021
Recommended by customer in AB25
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
For storage while moving countries.

"Great company to work with and was very happy with accommodations made to allow things to work smoother. We used them for personal effects however I remember being unable to see the size of the storage unit easily (it was a large box/pallet size) with the info provided in the pdf. I admit this could be down to my own ineptitude but I specifically didn't store some things as I had thought the container was much smaller than it actually was. Apart from that great company and great prices.

Everything is executed professionally and kept securely."
 
 
 
 


Review 25 Mar 2021
Recommended by customer in AB24
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We needed to make urgent space in my parents home to aid my late Dads discharge from hospital.
 
Cost: £400
 

"The team were so responsive and understanding make the process very easy. We had items moved stored and then returned sadly after my Dad passed. Everything was professional and quite reasonably priced.

They provided the service we needed at a good price.
Staff were great and sensitive to the circumstances.
Billing was easy

COVID arrangements were clear and well explained
Staff could not have done more to help us"
 
 
Team:
Craig
 
 
 


Review 25 Mar 2021
Recommended by customer in AB42
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal from city centre office to storage of plastic and cardboard boxes. Also included a large metal lectern.
 
Cost: £467
 

"We had used this company in the past so we were confident of the quality of their work. Everyone involved was friendly, polite and professional. The removal itself was completed quickly and ahead of time. They were familiar with the location of the office so the arrangements were easy to make over the phone and by email."
 
 
Team:
Craig Thomson, G. Cattanach, I. Gilchrist
 
 
 


Review 28 Jan 2021
Recommended by customer in AB39
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Torquay to Aberdeenshire - We required quick access to a storage facility before our travel.

"Shore Porters delivered reliable, convenient and stress free logistical assistance to our move by providing support administrative services and proper, timely guidance."
 
 
Team:
Craig Thompson; Marilyn Adams
 
 
 


Review 20 Jan 2021
Recommended by customer in AB15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shore Porters performed an entire pack, move and unpack from a large 4+ bedroom house in Aberdeen to another property locally. This also included a full two car garage with many heavy tools. Not only was the price competitive the move was carried out in a timely and professional manner. I have moved many times, even internationally and I would Shore Porters top marks! I would not hesitate to use them again.

"The quote was done on-site in a professional manner. The surveyor understood my situation and was willing to listen. I was working to a tight deadline for my move; all of this happening during the Covid outbreak. The crew was professional, helpful and a good bunch of guys. No damage occurred and the care exercised was commendable.

I selected Shore Porters based on reputation and the fact that the moving crew is employed by Shore Porters; are not contract hands. Quality was my first consideration and Shore Porters price was competitive."
 
 
 
 


Review 30 Dec 2020
Recommended by customer in KY14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Collection of 6 items from Spalding in Lincolnshire and delivery to Newburgh in Fife.
 
Cost: £456
 

"Contact was made with Shore Porters after recommendation from a friend after hearing of my disappointed with other Removal companies - where they were either not interested or way-over priced.

Shore Porters answered the phone very promptly, was put through to the correct person who took all relevant details, and provided a quote within a short period of time.

The Quote was very reasonable priced for the items needing moving, and the timeframe during COVID restrictions was very timely.

The team turned up to collect the items on the agreed day, and also delivered the said items on the agreed day. My wife commented on how nice and pleasant the delivery persons were.

Overall- I cannot fault Shore Porters in any way - the price was good, the timeframe acceptable, everything went to the schedule - and everyone was a pleasure to deal with whether on the phone or in person.

Thank you and well done.

There was only one very minor point that could have been improved upon - which was our need to phone on the day of collection to enquire on the expected arrival time."
 
 
Team:
Richard Henderson and Criag Thomson
 
 
 


Review 15 Dec 2020
Recommended by customer in SO22
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Aberdeenshire to Hampshire with storage for an undetermined period at time of booking. Some contents to go to a second address on delivery (though in the end we didn''t need this). Eveything to be packed for us, some furniture to be dismantled and reassembled. Delivery was arranged very quickly once we knew our entry date. Price below is approx, and covers removal, storage and delivery plus insurance, and vat.
 
Cost: £6000
 

"Excellent service throughout, everyone was very friendly and helpful,and our queries were dealt with with patience. Very prompt to arrive at both ends and removers were hard working and careful, getting through the work at a good pace."
 
 
Team:
Craig and his team of removers, D Rothnie, K Hamilton & G Angus and I Lumsden & M Mckay
 
 
 


Review 15 Dec 2020
Not Recommended by customer in AB31
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved house from one address to another in Aberdeenshire
 
Cost: £2000
 

"Shore Porters pre-move survey was excellent and was the main reason that we accepted their quote - despite it being the most expensive. The 3 crew members arrived on day 1 and efficiently removed 90% of our furniture and boxes. However, we were concerned that none of the staff wore Covid19 PPE or took any covid precautions. No masks, no gloves, no hand gel and no social distancing was evident whatsoever. At the end of day 1, Shore Porters were advised by us that there may be a slight delay on day 2 while we waited for the keys to our new house. Shore Porters immediately started warning about us having to pay a premium to cover overtime costs. On day 2 however, they arranged for a second crew to assist with the possible later start. In the event, there was no delay on day 2, but we had 5 personnel on that day (none with any masks, gloves, hand gel, etc.) and unfortunately the additional crew did not take the same care and we were left with a chaotic pile of stuff dropped in random places all over our new house. In fairness, the original crew did their best but we were overwhelmed with 5 people moving things simultaneously. One of the second crew asked to use our toilet in our new house and left it in a utterly disgusting state.

Overall, the first crew was reasonably good, pleasant and helpful - despite the driver being abrupt and unnecesarily rude at times. The second crew who helped on day 2 clearly had no 'ownership' of our belongings and couldn't get finished quickly enough.

Overall, we were not very happy with the standard of service provided. We had no breakages and very little damage and everything happened in a timely manner - but the total lack of covid19 precautions, the disgusting mess left in our toilet, and the 'threat' of additional charges when we mentioned a possible slight delay together with the abrupt and at times unpleasant manner of the driver left us feeling very negative about Shore Porters and unlikely to recommend them."
 
 
 
 


Review 15 Dec 2020
Recommended by customer in AB45
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Transferring Antiques form a Large Country House to two different Sales Rooms in Edinburgh due to selling and downsizing of property.

"I was very happy with Shore Porters. I had a number of Antiques, from Large Wardrobes to small glass and porcelain pieces to be cleared from our house. We were very happy with the team. The packed everything carefully and efficiently and were polite and would highly recommend them."
 
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1