The Shore Porters Society

1 Baltic Place
Aberdeen
Grampian
AB11 5EW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
97% recommended   Rating 9.4/10
308 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
 9.4 /10 Overall Rating 9.4/10
Based on 308 reviews since 2013
 
 
 
Sales & Support 9.3/10 Sales & Support Rating 9.3
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property
 
Collection & delivery 9.3/10 Collection & delivery Rating 9.3
Our property was collected and delivered as agreed
 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite
 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" We have used Shore Porters a number of times over the years and although we get alternative quotes, their price is always competitive and we have grown assured of the level of service we can expect. ...."   more
 
" I moved from London to Aberdeen and was looking for a partial load to keep prices low. The Shore Porter team was responsive and quick to all my questions before the move. Before the agreed move day, I...."   more
 
" The removers delivered packaging boxes as arranged and on time. The removal was scheduled over 2 days but in fact took only 1 day mainly because of the efforts of the operatives. They worked extremel...."   more
 
" -----"   more
 
About Us

The Shore Porters’ Society has a rich heritage of experience and expertise that spans over more than a remarkable five centuries.

As leading specialists in removals and storage, we are renowned worldwide for our professionalism and care in safely transporting people’s most precious possessions across countries and continents.

We are proud of our roots as the oldest transport company in the world, but we also invest in our future, co-ordinating our fully-trained staff and leading-edge vehicles and materials to deliver peace of mind and a quality experience to our customers.

Shore Porters is a member of BAR (British Association of Removers) and FIDI (Federation Internationale de Demenageurs International) and is financially bonded by BAR Overseas Group, which is your personal guarantee for complete peace of mind.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Code of practice: 80%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 98%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 89%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 68%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 75%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 91%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 70%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Aberdeen 15
access 7
arrived 19
better 7
boxes 15
brilliant 13
care 12
careful 7
class 7
contact 10
courteous 14
customer 7
damaged 9
definitely 11
delivered 12
delivery 24
easy 9
efficient 39
efficiently 9
excellent 45
experience 20
extremely 19
fantastic 8
friendly 30
good 40
great 26
guys 31
happy 31
hard 17
helpful 51
highly 17
initial 17
just 17
packed 13
packing 20
polite 24
Porters 52
process 13
professional 38
quick 14
quickly 13
quote 19
really 19
recommend 34
removal 50
service 89
Shore 54
smoothly 15
team 44
Thank 18
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 6 May 2019
Recommended by customer in AB31
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was challenging move fast it was not possible to get a large removal lorry to the address due to access restrictions (hairpin bend) but Shore Porters overcame that by providing a ''shuttle van'' that was packed then sent off to decant to the larger vehicle several times. This obviously increased the duration of the removal but the guys sent o carry out the job were courteous and we never heard a negative word from them even though the job was not ''standard. Shore Portered provided storage over the weekend then delivered our belongings to the new address on the Monday

"We have used Shore Porters a number of times over the years and although we get alternative quotes, their price is always competitive and we have grown assured of the level of service we can expect. The guys were very efficient and careful with the packing (even packing a half bottle of wine I was hoping to enjoy after they departed, but it turned up in a box upon delivery!) and were curious and polite throughout. I can not recommend Shore Porters highly enough, from the first initial contact to the last box being delivered. A slick, organised Company."
 
 
 
 

Review 23 Mar 2019
Recommended by customer in E2 0

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved one bedroom flat content from London to Aberdeen. Partial load of mostly boxes and a few furniture items, including plants in pots.
 
Cost: £530
 

"I moved from London to Aberdeen and was looking for a partial load to keep prices low. The Shore Porter team was responsive and quick to all my questions before the move. Before the agreed move day, I was contacted to arrange the collection time and the two guys who came were very polite and quick. Same experience for the delivery. Overall a very good experience with both back office and front end. I do not hesitate to recommend them to friends and family."
 
 
 
 

Review 5 Mar 2019
Recommended by customer in EH10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of furniture and effects from Edinburgh to a storage unit in North Yorkshire

"The removers delivered packaging boxes as arranged and on time.
The removal was scheduled over 2 days but in fact took only 1 day mainly because of the efforts of the operatives. They worked extremely hard with very little break time and were very friendly and polite.
We are very happy with our choice of Shore Porters and thank the staff in Aberdeen, particularly Jon for all their help and advice.

"
 
 
Team:
Jon and Craig
 
 
 

Review 5 Mar 2019
Recommended by customer in nw1

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
---

"-----"
 
 
 
 

Review 4 Mar 2019
Recommended by customer in Angu
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Part load from Aberdeenshire to SW Wales. Movement of items went seamlessly. Excellent job.
 
Cost: £1500
 

"The part load move took place over a one week period in January; the removal guys on pick up were hugely efficient and courteous. Also, because we had pre-packed most of the boxes, the pick up was completed very quickly.
With regard to delivery the wagon was bang on time; even though they had to deal with some severe weather on the drive south. Once again the 2 guys were extremely efficient and courteous, and unloaded remarkably quickly putting all the items in the pre-designated rooms.
Very happy with the whole experience and will come back to Shore Porters in about 20 months' time when the main move is scheduled to take place."
 
 
Team:
Jon, George, Bruce etc.
 
 
 

Review 1 Mar 2019
Recommended by customer in AB15
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
ShorePorters assisted us with an office move from one location to another.

"Very seamless service, the staff who delivered the crates, who assisted the move and collected crates were very friendly and professional. The move was stress-free and the turn around was very quick. Prices are very competitive."
 
 
Team:
Mike, Jim? and another, all very friendly
 
 
 

Review 26 Feb 2019
Recommended by customer in AB14
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
removal of all furniture from a 5 bedroom house.
 
Cost: £1000
 

"My experience of working with the Shore Porters team was first class. This is the second time I have used them and would have no hesitation recommending them. they make an exciting and stressful time enjoyable relaxed and really positive."
 
 
 
 

Review 21 Feb 2019
Recommended by customer in AB51
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packaging and shipping of 21 pieces of Artwork from Aberdeen to London
 
Cost: £675
 

"From the initial call for a quotation, through to the shipment arriving in London, we were highly impressed with the service we received.

The quote was very reasonable, and also less than others had quoted - although it always pays to benchmark.

The team arrived on time, and were very courteous and pleasant. They brought in all the packaging materials and set to work, wrapping each piece individually with great care. They worked very diligently and tidily, ensuring our reception area was disrupted as little as possible.

It is sometimes rare these days to receive excellent customer service, but we can say with confidence that Shore Porters proved this still exists.

We would have no hesitation in using Shore Porters again, and would highly recommend their services."
 
 
Team:
K Lovie, K Haighton, C Davidson, M Pollard
 
 
 

Review 13 Feb 2019
Recommended by customer in RG41

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of the contents of a flat from Aberdeen to the south of England. Some large /awkward items that were a tight fit at doors, like large sofa , large sports equipment.
 
Cost: £1340
 

"Excellent customer service throughout. Very helpful, can do attitude. The removal itself went like clockwork, very good communication until the last minute. They handled large awkward items with ease, care and expertise. Respected client preferences and were very reassuring and professional. Really helped to reduce the stress of moving highly recommended and they will be the go to firm should I need to move house again."
 
 
 
 

Review 2 Feb 2019
Recommended by customer in AB41

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 5/10
Our property was collected and delivered as agreed
Service 6/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Scotland to England plus storage

"initial visit and quote fine, packing boxes delivered speedily - appreciated that. Mix up on removals day - we were expecting removals team on site by 9 and completed by lunchtime. Didn't turn up til 9.40 and thought they had all day to load.
storage was fine, delivery - advised we would not have access til lunchtime and were phoned at 9.30 am to say removals were there! Once we had access - at lunchtime as advised! - team were prompt, efficient and cheerful."
 
 
 
 

Review 30 Jan 2019
Recommended by customer in AB41
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a house move of a 3 bedroom house over a distance of about 15 miles, within Aberdeenshire.
 
Cost: £750
 

"I chose Shoreporters from a shortlist of three professional removal companies in Aberdeen. From the outset, Shoreporters were quick to respond to my request for a quotation and sent the estimator the same day. I was impressed with his knowledge and the care with which he noted every aspect of the move. The quotation came at the end of the same day and I was made aware that there could be room for negotiation. Bearing in mind that this is a professional removal company with proper equipment, I was prepared for a higher price than one would pay to a man with a van. I did ask for a revision and the estimator made some small changes, in addition to suggesting that my domestic contents insurance may already cover the goods being moved. I checked with my insurer and found I already had cover, so we were able to deduct the insurance element from the Shoreporters quote. On the removal day, the Shoreporters team arrived on time at 0830 and got to work immediately. The whole house was on the vehicle within 2 hours, including some garage items and potted plants from the garden. The team members were polite and friendly and made sure to take care of vulnerable items. Nothing was broken. The delivery to the destination went smoothly and the Shoreporters team worked continuously to get the job finished by mid afternoon. A good job. I would gladly recommend Shoreporters."
 
 
Team:
Sorry, can't remember.
 
 
 

Review 31 Dec 2018
Recommended by customer in IV30
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Straight forward move from one location to another. I paid extra for the men to pack and unpack the contents. Good move. Well worth the extra charge.
 
Cost: £1900
 

"Delighted with the whole process. The men were polite, helpful and professional. Wouldn't hesitate to use this company again and recommend their services."
 
 
 
 

Review 19 Dec 2018
Recommended by customer in AB24
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full pack and move locally. Moved from a three double bedroom flat to a four bedroom house
 
Cost: £928
 

"You guys arrived on the morning of the move exactly as expected. They all piled in, I told them what was staying and what was going and they cracked on. After about an hour or so I insisted they all stop for a tea break which I provided (made sure the kettle was packed away last!) as they were doing such a great job. We were packed and ready to go in the space of 4 hours. It was fantastic. We all stopped and had a spot of lunch as we needed to collect our keys. There was a slight hold up which meant the guys were waiting to deliver our items back but they were very kind and had everything unpacked at the other side in record time.

There were no breakaages bar a slight scuff through one of our mattresses after being dropped coming down the ramp but we can live with that and haven’t made a claim. We were so happy with the service provided and felt shite porters did an amazing job. We hope they are well paid for their labours!!"
 
 
Team:
I wish I knew all their names but would really like them to be thanked. Can you contact me if you can’t find out who it was and I’ll give you my order information?
 
 
 

Review 6 Dec 2018
Recommended by customer in EH14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Aberdeen flat to Shore Porters storage facility, several months storage followed by move to house in Edinburgh

"Great service and all items very well packed (Only half have been unpacked but all items safely transported).
The staff were punctual and followed up with calls and paperwork very efficiently.
When unpacking the removal staff double checked if I wanted any furniture items moved."
 
 
Team:
Apologies but I forgot their names (Andy/Kevin?)- all were excellent
 
 
 

Review 1 Dec 2018
Recommended by customer in IV28
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from Angus to Sutherland in the Highlands with my furniture being stored for onw week.

"I was more than happy with the service. The removal men introduced themselves and put me to no bother what so ever. They arrived promptly both when packing and when delivering my furniture and always had a chirpy word, a smile and a laugh. The delay in responding to this questionnaire is that I had no BT access for quite a few weeks. I am hoping that empty boxes can soon be collected - I am waiting for wardrobes to be built in order to empty the tall wardrobes boxes. All in all a pleasant experience compared with a previous move"
 
 
Team:
Kenny, Chris, Stuart, Gary, Jon, Craig, Sandy
 
 
 

Review 26 Nov 2018
Recommended by customer in EH4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was from Aberdeen to Edinburgh.
 
Cost: £2000
 

"The move was from Aberdeen to Edinburgh and due to my wife and I's busy schedules, getting the boxes packed was a real challenged and the whole process of moving just seemed daunting and potentially very stressful. The four gentlemen from Shore Porters showed up with a keen, friendly, positive and helpful attitude that just made our stress subside! We were assured there was sufficient time to box whatever we were unable to and if needed they could help with any minor boxing. They very quickly got our stuff loaded and even when they had to return items we decided not to take, they just didn't complain and were just so helpful and yet very professional. The delivery in Edinburgh was the same - positive helpful and assuring attitude all through the process. Wonderful and professional team with a real sense of humanity as they executed the move."
 
 
Team:
Ops I forget now!
 
 
 

Review 13 Nov 2018
Recommended by customer in AB51
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We can’t praise ShorePorters highly enough. They turned up earlier than we thought and did a fantastic job. Nothing was too much effort for them and they were always checking with us with regards to the goods they were removing. Great team work. They worked very hard and had us moved a lot earlier and quicker than we thought.
 
Cost: £970
 

"When I phoned up to make an appointment for someone to come out and give us a quote, I was told an estimator could call that afternoon. As I was limited for time off work this fitted in perfect. The other companies I rang were 2 weeks later and one was even 5 weeks later. I received the quote as promised but ShorePorters were not pushy in the least and waited over a week before they phoned me to enquire if I was happy wit( the quote. As isn’t have a fixed date at that time I couldn’t confirm the booking. However, once we did, I definitely made the right decision. Was told all about the insurance, claims procedure etc and they confirmed what their part was in the removal. The guys turned up earlier than we expected on the day and what a great team. They worked blooming hard but were always cheerful and willing to help with anything we still had to do. This is move number 15 for us but definitely the best. Would highly recommend them. Would like to say a special thanks to the 4 guys allocated to our move, they were excellent."
 
 
Team:
Sorry, didn’t get their names
 
 
 

Review 13 Nov 2018
Recommended by customer in AB51
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had a lot of unsorted furniture etc etc, we moved from steading to bungalow
 
Cost: £3300
 

"No worries at all. All went according to plan."
 
 
 
 

Review 5 Nov 2018
Recommended by customer in Bs7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was a full house move from Aberdeen to Wales. We had to place our items in storage pending when we found a new place01633485353 But we had not anticipated we would have our things in storage for up to a year.

"From the moment we contacted shore porters to the packing, storage and final delivery we received excellent customer service. Email correspondence was prompt and response to calls was effecient. They were very proffesional and uderstanding at all times. I particularly appreciated their understanding of the emotional upheaval involved in a move and this was evident in their patient response to my many questions.
I also appreciated their flexibility in dealing with the various ups and downs that can occur with a big move like ours.

Delivery was excellent and the porters friendly and careful with puttung away our items. They packed and stored our things so well that we had no damages at all."
 
 
Team:
Craig Thomson, the driver (K. Cowie?), and the porter (not sire of his name)
 
 
 

Review 5 Nov 2018
Recommended by customer in AB10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving offices: from a temporary location in a modern house to an ancient university building - access to which could only be gained (from a lower car park) up thirty-odd stone steps.
 
Cost: £875
 

"Very professional from start to finish. Would certainly recommend and use again."
 
 
Team:
There were five: names unknown
 
 
 
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