The Shore Porters Society

1 Baltic Place
Aberdeen
Grampian
AB11 5EW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
97% recommended   Rating The Shore Porters Society 9.4/10
340 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 340 reviews since 2013
 
 
 
Sales & Support 9.3/10 Sales & Support Rating 9.3
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.4/10 Collection & delivery Rating 9.4
Our property was collected and delivered as agreed

 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Courtesy, kindness, personalised attention, and extreme care have been excellent from the moment of first contact with this firm. The work was done flawlessly as previously discussed and agreed upo...."   more
 
" Just Great as promised"   more
 
" Perfect firm. good communication and careful handling of sentimental items with no damage to delicate items. 100% satisfied."   more
 
" The whole move went very smoothly, with two minor exceptions - the removal truck tried to reach the property via the wrong (too narrow) entrance, despite the details having been clearly provided in ad...."   more
 
 
About Us


The Shore Porters’ Society has a rich heritage of experience and expertise that spans over more than a remarkable five centuries.

As leading specialists in removals and storage, we are renowned worldwide for our professionalism and care in safely transporting people’s most precious possessions across countries and continents.

We are proud of our roots as the oldest transport company in the world, but we also invest in our future, co-ordinating our fully-trained staff and leading-edge vehicles and materials to deliver peace of mind and a quality experience to our customers.

Shore Porters is a member of BAR (British Association of Removers) and FIDI (Federation Internationale de Demenageurs International) and is financially bonded by BAR Overseas Group, which is your personal guarantee for complete peace of mind.
     
Customer Reviews
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Review 22 May 2020
Recommended by customer in AB25
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of personal items from current accommodation (block of flats), and placement onto safe storage facility.
 
Cost: £352
 

"Courtesy, kindness, personalised attention, and extreme care have been excellent from the moment of first contact with this firm.

The work was done flawlessly as previously discussed and agreed upon.

Among other aspects of a very satisfactory experience, I would like to highlight their punctuality and professional attitude, demonstrated throughout the process.

Adequate feedback and regular correspondence have also been outstanding.


"
 
 
Team:
Richard Henderson and Sandy Keith
 
 
 


Review 18 May 2020
Recommended by customer in AB25
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Staff was great even during the COVID 19 restrictions. Thank You

"Just Great as promised"
 
 
 
 


Review 27 Mar 2020
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
moved a selection of heavy and light items - some valuable and all transported without damage. First time I have had a removal firm travel long distance - from south coast England to north coast Scotland. I was surprised that it was no more stressful than shorter moves - due to the care taken and good communication with shore porters.
 
Cost: £500
 

"Perfect firm. good communication and careful handling of sentimental items with no damage to delicate items.
100% satisfied."
 
 
 
 


Review 24 Mar 2020
Recommended by customer in BN3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Scotland to South Coast of England, with drop-offs in Lothian and Bedfordshire. Price excluded insurance (at my request) as my home policy covered it.
 
Cost: £3900
 

"The whole move went very smoothly, with two minor exceptions - the removal truck tried to reach the property via the wrong (too narrow) entrance, despite the details having been clearly provided in advance; two fragile items (an antique clock and a pottery wall plaque) were poorly packed and one was broken.

Otherwise the whole team at Shore Porters, from the move estimator to the removal men and office staff, were courteous, friendly and helpful, and everthing went according to the planned timetable.

The only other disappointment was that we had been told that all the removal boxes (about 60) would be collected when emptied. When I phoned to arrange this, I was told that they would not have a van in my area for the forseeable future and I should take the boxes to the recycling centre."
 
 
Team:
Craig, Kenny
 
 
 


Review 8 Mar 2020
Recommended by customer in HP10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Small part-load move from Aberdeenshire to Buckinghamshire.
 
Cost: £1650
 

"Outstanding customer service all round.
Efficient, polite removal guys on the day. Head office support exceptional.
Value for money for service offered."
 
 
Team:
Craig Thomson
 
 
 


Review 7 Mar 2020
Recommended by customer in G74

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Needed to move some items from my mother''s house to my home 350 miles away - with the possibility of them going into storage for an unknown length of time. It was done as a part load. There was antique furniture and paintings, as well as some other bits and pieces. I contacted Shore Porters as a relative had used them and been very pleased. They were good on the phone and emailed me with information, although sometimes there was a bit of a delay in responding. Their prices I thought were very fair, and they were much more helpful than other companies I contacted. Payment could be a bit confusing as they use a separate company, and I was not warned about that; I phoned to check as scamming is so common. One issue I had is that they sometimes used my mobile automatically, despite me saying to use the landline number due to poor reception. They did send me details of code etc, but did not highlight the points you ask about later. The price includes storage and insurance.I have done a rounding.
 
Cost: £575
 

"See comments in first box.

They kept me informed about any delays/changes in timings (although see point about phone number used).

Also, when I got a refund on the upfront payment for storage, they got the cheque to me very quickly.

Although they sent the standard information out, I think they could maybe have a short "key points" sheet for ease of reference.

They were able to add items to the part load."
 
 
Team:
Jon Nicol, Craig Thomson, Elaine
 
 
 


Review 4 Mar 2020
Recommended by customer in PH24
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from Aberdeen to Speyside and involved a week in Shore Porters stores.
 
Cost: £1500
 

"The pick up went smoothly, the guys were friendly and took care of all belongings. On delivery, again they were prompt and unpacked quickly putting things in locations specified by myself.
I would not hesitate to recommend SPS."
 
 
 
 


Review 24 Feb 2020
Recommended by customer in W140
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Part load move from London to Aberdeen .
 
Cost: £400
 

"First class service from beginning to end. I’d happily recco
End Shore Porters for any future moves."
 
 
Team:
Jon Craig
 
 
 


Review 31 Dec 2019
Recommended by customer in WR14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from Aberdeen to East Kilbride, from a 5 bedroomed house to a 1 bedroomed flat in a retirement complex. This was obviously a move where we had to be selective about what was going and what was staying!!
 
Cost: £1495
 

"We were extremely pleased with the professionalism and efficiency of all the members of staff involved in the move. Given that my mother was moving from a 5 bedroomed house to a 1 bedroomed flat, we were given very helpful advice about how to prepare for the move and on the two days of the move everything worked to plan. Both my mother and the rest of the family were very impressed by your service."
 
 
Team:
Jon Nicol, George Fyvie, Kenneth
 
 
 


Review 8 Dec 2019
Recommended by customer in AB25
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Half of household items to store and the other half to temporary home during home renovation. Grandfather clock to store
 
Cost: £1410
 

"Everything packed swiftly and with care."
 
 
Team:
Craig
 
 
 


Review 6 Dec 2019
Recommended by customer in AB51
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
yes was a stressful time moving house but Shore Porters were very helpful and their support from my home and the sorting my containers till my new home was ready made the move easy for me and were so professional in their jobs.

"A very good company called into the office which was the first port of call then if I had questions would phone the office. What made my move easy was the helpful staff the way they presented them self plus the understanding of your needs and keeping you calm on the day you move nothing was to much for them and both the move and moving in went well."
 
 
Team:
Jon, Craig
 
 
 


Review 3 Dec 2019
Recommended by customer in OX2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Part-load Oxford to Edinburgh, several boxes including heavy and fragile items, several suitcases and couple of items of furniture/bicycle
 
Cost: £750
 

"Shore Porters were recommended to me by a trusted contractor. They responded quickly and clearly to all communication and felt totally trustworthy from start to finish. Removal men themselves were polite and efficient."
 
 
Team:
Craig, Jon, the drivers
 
 
 


Review 2 Dec 2019
Recommended by customer in AB33
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from small flat to larger house. Move was delayed at last minute and required storage solutions on the spot.

"Helpful, friendly and courtious. Would use again."
 
 
 
 


Review 25 Nov 2019
Recommended by customer in EH49

 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move out of Aberdeen in September 2019.

"I can’t thank the three guy team enough who made our move as stress free as possible. They were very hard working, professional, respectful, friendly and polite at all times. We opted for the full packing service, however three people wasn’t enough and we had to help or we wouldn’t have left on time. Unfortunately the team weren’t aware of all my plants although they were pointed out on survey, this would have upset me but guys took charge and all was well. The guys treated our belongings with respect and cared as if they were their own.
Hopefully the guys get a pay rise for their hard work.
Keep up the good work guys, much appreciated.
We would highly recommend Shore Porters and have done so.
"
 
 
Team:
D. Rothnie, D. Blair & G. Sinclair.
 
 
 


Review 18 Nov 2019
Recommended by customer in CW2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
One removal was partly from Scotland to England. The house had to be totally cleared packed and half the furniture and items put into storage, whilst the remainder delivered to England. I had total confidence in leaving the removal team to undertake the removal which they did extremely effectively and with no damage or breakages. The delivery proved equally uneventful. When the storage items were required to be delivered to two addresses there were no problems. Likewise when I used this company the second time as a part load to make one uplift but two deliveries in England, there was no difficulties. It was a prompt efficient professional service.

"This is the second time I have used The Shore Porters and I wouldn’t consider another removal company. They are far superior to any other company I have used previously.
My removals were not particularly straightforward and the personnel provided me with reassurance and confidence in the entire process with their professionalism.
The removal and delivery men were excellent being prompt and courteous, thus the whole ‘flitting’ was stress free.
The professional and efficient service that I have come to expect from The Shore Porters means that I have no hesitation in praising or recommending this company."
 
 
 
 


Review 14 Nov 2019
Recommended by customer in AB22
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The furniture I have is very heavy oak and they moved it with little effort!! It took them no time at all and the made sure I was happy with where they had put everything in the new property.

"I didn't have a huge amount to move and I wasn't moving far but I cannot praise the moving team enough. Before the move boxes were delivered to me at my convenience and after were collected again. The furniture I have is very heavy oak and they moved it with little effort!! It took them no time at all and they made sure I was happy with where they had put everything in the new property. I would absolutely recommend Shore Porters and will definitely use them again in the future."
 
 
Team:
Can't remember
 
 
 


Review 11 Nov 2019
Recommended by customer in AB21
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £1200
 

"They made a stressful day a lot easier. Great team guys."
 
 
 
 


Review 11 Nov 2019
Recommended by customer in AB33
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from top floor flat to house.

"Really good. Efficient, fast and careful. We even had an issue collecting keys and with sale being confirmed, staff were on hand to advise on storage and next steps."
 
 
 
 


Review 1 Nov 2019
Recommended by customer in W4 1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From rural Aberdeenshire to west London.
 
Cost: £950
 

"It all went seamlessly. Organisation behind the scenes was excellent and the team on both days performed excellently."
 
 
 
 


Review 11 Oct 2019
Recommended by customer in AB15
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved recently from the UK to the US and initially looked at conducting some of the logistics ourselves before being advised by EVERYBODY in town to use Shore Porters. The efficiency and great communication from the first quote to unboxing with their US partners here at our final destination was absolutely worth every penny.

"Professional, courteous and obviously experienced. Would not use anybody else and have already recommended them to friends doing similar moves. Hearing the history of the Company was fascinating and well worth looking at. Impossible to argue that they are not the worlds most experienced moving company. The teams each end packing and unpacking as well as the office support highlighted this with every question answered professionally. To have this level of support during such a big move personally and know that you have the support all the way made our life so much easier. Thank you to all the team"
 
 
Team:
Colin Davidson
 
 
 

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