The Shore Porters Society

1 Baltic Place
Aberdeen
Grampian
AB11 5EW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating The Shore Porters Society 9.4/100
431 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 431 reviews since 2013
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.4/10 Collection & delivery Rating 9.4
Our property was collected and delivered as agreed

 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The price represents value for money

 
 
 
Recent Reviews 
 
" Shoreporters were very helpful, professional went out of their way to help with our difficult and ever changing entry date. The office team were extremely supportive and understanding and kept us up t...."   more
 
" The crew arrived on time and behaved in an exemplary manner. All items were shipped to Scotland over a period of 3 days and arrived in excellent conditions - nothing got broken. The mover team was co...."   more
 
" The service was prompt and friendly by email and phone. The staff were not irritated by changes in dates, new address etc. The removal team worked quietly and quickly but always took care of the items...."   more
 
" We were delighted with the service and professionalism offered by Shore Porters. We were extremely well looked after from the first visit to assess and discuss our needs right up to the move itself. T...."   more
 
 
About Us


The Shore Portersí Society has a rich heritage of experience and expertise that spans over more than a remarkable five centuries.

As leading specialists in removals and storage, we are renowned worldwide for our professionalism and care in safely transporting peopleís most precious possessions across countries and continents.

We are proud of our roots as the oldest transport company in the world, but we also invest in our future, co-ordinating our fully-trained staff and leading-edge vehicles and materials to deliver peace of mind and a quality experience to our customers.

Shore Porters is a member of BAR (British Association of Removers) and FIDI (Federation Internationale de Demenageurs International) and is financially bonded by BAR Overseas Group, which is your personal guarantee for complete peace of mind.
     
Customer Reviews
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Review 22 Feb 2023
Recommended by customer in NG24
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were moving from a large house in Scotland to a small house in England so there were two different systems happening. This in turn caused timing problems for us. Shoreporters made arrangements for our items to be stored in Aberdeen until a final date was agreed. They also offered dates where the same team would be available to move us into our new home. Shoreporters did everything they could to support us.
 
Cost: £6270
 

"Shoreporters were very helpful, professional went out of their way to help with our difficult and ever changing entry date. The office team were extremely supportive and understanding and kept us up to date with the changes. A positive team which is what you need at this difficult and stressful time. Once we were had emptied all the boxes they collected them and all the excess paper. I would recommend them to anyone"
 
 
Team:
Craig, Kerrie, Ian and his team
 
 
 


Review 18 Jan 2023
Recommended by customer in AB15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was from England to Scotland. the property we moved from was over 3 floors and there was a double garage. There were a lot of personal effects and these had to be collected from several places with a lot of climbing of stairs. On the arrival side, the top floor was accessed by a very narrow set of stairs and difficult to carry itmes up.

"The crew arrived on time and behaved in an exemplary manner. All items were shipped to Scotland over a period of 3 days and arrived in excellent conditions - nothing got broken.
The mover team was courtious and polity, asking questions when needed and moving on when they were certain of what was required.
Overall we are very happy with the move."
 
 
Team:
Craig,
 
 
 


Review 28 Dec 2022
Recommended by customer in FK10

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I moved from Aberdeen to Alloa
 
Cost: £2000
 

"The service was prompt and friendly by email and phone. The staff were not irritated by changes in dates, new address etc. The removal team worked quietly and quickly but always took care of the items they were handling."
 
 
Team:
Kerrie sorry I forget the names of the men.
 
 
 


Review 10 Dec 2022
Recommended by customer in NN5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from North Aberdeenshire to the midlands. The whole process took 4 days as it was such a big move but we were in safe hands every step of the way.
 
Cost: £6800
 

"We were delighted with the service and professionalism offered by Shore Porters. We were extremely well looked after from the first visit to assess and discuss our needs right up to the move itself. The removal guys themselves were brilliant and checked in with us throughout the process. They were very courteous and offered guidance whenever we were unsure. It was a big move which took over 4 days. The team at the office were always available with any queries or advice. We were so well looked after and our move went extremely well and all of our property arrived safely. I would have no hesitation recommending Shore Porters."
 
 
Team:
Andrew, Craig, David & Kenny
 
 
 


Review 18 Nov 2022
Recommended by customer in BD19
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The price represents value for money
Show All
 
 
Customer Review
 
Home move
 
Cost: £2800
 

""
 
 
 
 


Review 22 Oct 2022
Recommended by customer in AB15
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from Birmingham to Aberdeen, pick up by removals firm was on a return trip from London so it suited them from a logistics perspective.
 
Cost: £3000
 

"The guys in the office were very good at keeping in contact and updating the arrival times. When the packers arrived they were very efficient and friendly. Everything arrived at the destination in one piece! Later, when we managed to unpack all the boxes they came by and collected the empties. Overall, very satisfied with the service."
 
 
Team:
Danny and Craig
 
 
 


Review 20 Oct 2022
Recommended by customer in LN11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"From the day the surveyer came to the day the last piece of furniture was placed in the house (exactly where we wanted it) everything went like clock work, great company, great removal men and great service.

Thank you for everything and we would definitely recommend to anyone who may be looking for a removal company.

David & Linda Girvan."
 
 
Team:
Unfortunately I can't remember
 
 
 


Review 19 Oct 2022
Recommended by customer in DD10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From a one bedroomed 11th floor multi storey flat to a first floor two bedroomed flat 40 miles away.
 
Cost: £1508
 

"Was a very efficient, careful service from start to finish done in record time and with good humour! All possessions arrived damage free. Very impressive service and have and will continue to recommend you as the Company to go to.
"
 
 
Team:
Only name I remember is Craig.
 
 
 


Review 27 Sep 2022
Recommended by customer in AB15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Aberdeen to rural North East England, tricky entry up narrow steep stone steps to new house.

"They were all wonderful! They all worked non-stop, and were always cheery and uncomplaining despite the challenge for Craig and Mathew of carrying heavy furniture up steep steps, managing to shoehorn through narrow doors and up narrow stairs. Packing was carefully done.
I truly admire their skills, professionalism and stamina. Couldn't have asked for a nicer, kinder Crew to help me move house."
 
 
Team:
Craig, Mathew and Mark (Martin?)
 
 
 


Review 12 Sep 2022
Recommended by customer in AB11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a two bedroom terraced house to a two bedroom 1st floor flat. The flat is in a retirement complex, there is a lift in the building but removal companies, furniture delivery companies etc, are not permitted to use the lift.
 
Cost: £1200
 

"From obtaining the initial quotation right through to the actual packing up and delivery to the new location I felt assured that the company would do a good job. All the staff I was in contact with were helpful, understanding and answered any concerns/questions I had."
 
 
Team:
Richard Henderson, Danny, Mark, Grant and Nicky
 
 
 


Review 5 Sep 2022
Recommended by customer in AB15

 I'm: Male 

 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House to flat - fourth floor - no lift!

"Despite being dogged by delays and difficulties ( non of which were caused by Shore Porters) they gave a perfect service. The guys were great workers and good to have around."
 
 
 
 


Review 5 Sep 2022
Recommended by customer in AB32
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Smooth, straight forward and stress free move.

"Efficient, professional and friendly team. Would highly recommend Shore Porters."
 
 
 
 


Review 5 Sep 2022
Recommended by customer in EH11
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had 30 boxes roughly total. 1 bicycle. a foldable desk. Everything else was in boxes.

"Easy to communicate with. Great price. Pick up date was a little unclear and caused some rush. Would use again but would get clear dates."
 
 
 
 


Review 20 Mar 2022
Recommended by customer in DH1

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Shore Porters moved furniture and books from my parents house to mine. The service was excellent, as always with shore porters.
 
Cost: £3000
 

"I cannot recommend Shore Porters highly enough for anyone who is moving. They are professional, punctual and careful. We are always really impressed. Thank you, team Shore Porter"
 
 
Team:
I donít know their names but they were excellent
 
 
 


Review 18 Mar 2022
Recommended by customer in AB15

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
This was a local move, our new home about 3 miles from our former home. The estimate for the size of the move was significantly deficient, and the team did a great job of quickly accomodating for this.
 
Cost: £1133
 

"We found our movers to be punctual, polite, efficient and overall Very professional with all aspects of the move. As stated, they had to quickly make adjustments for the underestimate of the size of the move, and did this very professionally, as well. Once unpacked, we had no damages or breakage. We were Very satisfied with the quality of service we received from this team, and Craig Thomson, who was overseeing our move."
 
 
Team:
Greg Cattanach, Grant Angus, Ian Gilchrist & Colin Giles
 
 
 


Review 17 Mar 2022
Recommended by customer in ZE2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
We obtained three quotes to pack, load and transport our entire house of furniture and belongings from Aberdeenshire to Central Shetland and some items to storage on in south Shetland. Shore Porters were the only company that sent someone to our home to evaluate the needs for packing and moving items before giving us a quote. As a result and based on the amount of the other quotes, we felt they offered the best and most comprehensive service for the fees charged. The team packed approximately 2/3 of our belongings and loaded every item onto their removal lorry. The next day they traveled to Shetland on the same ferry as myself and delivered our items to both the storage container and some to our rental home. While there were unexpected glitches and things werenít perfect none of this was the fault of the team and they handled everything professionally and courteously. Itís a big job to move long distance over a 12 hour ferry trip but they did a great job.
 
Cost: £5000
 

"My husband took a position in Shetland and of the three companies we sought quotes from in order to relocate from the Scottish mainland to the islands, only Shore Porters sent some out to take a look at our home and our furniture and other belongings that needed to be relocated to Shetland.

The evaluation from Shore Poters was by far the most comprehensive and therefore we felt it led to the most accurate quote for relocation. This is not an inexpensive move so we needed to spend he relocation budget wisely.

On the day a team of four men worked nearly all day to pack about half of our items and completely clear the house of everything. Was in fact greatly complimented by the rental company representative for the thoroughness of our removal of items.

Upon arrival in Shetland both my husband and I as well as Shore Portersí removal team had all been given the incorrect address for the storage location for our belongings which sent us all on an unexpected trip of about 40 minutes each way to the actual location of the storage facility.

When we arrived at our ďtemporaryĒ residence near Lerwick the guys had to park a large moving lorry on a small road and move multiple times which we absolutely understood was frustrating for them.

At the end of the day, we understand how frustrating and annoying our move must have been for the removal team. They remained polite and courteous and we have no doubt if either friend, family, or ourselves need a long distance removal team in the future we would absolutely hire them again without hesitation.

Iím just sorry the guys didnít take advantage of the bottled water and other items I provided to make the day easier but I would like them to know that we appreciated their hard work and help in ways words canít describe."
 
 
Team:
Iím sorry I donít know. They PA key up and transported our things on the 17th and 18th of January 2022 arriving in Shetland on 19 January 2022
 
 
 


Review 17 Mar 2022
Recommended by customer in AB15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Part load of various tools to Cheltenham.
 
Cost: £384
 

"I was very satisfied by the service received. The timetable I was given was followed to the letter and the goods were delivered on time. The gentleman in the office (Craig) was very polite and was able to give me a price based on the photos I sent him. His estimate of the number of boxes I would need was spot on."
 
 
Team:
Craig in the office and the team who arrived to box up.
 
 
 


Review 17 Mar 2022
Recommended by customer in DD7

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
PIANO uplifted from Carnoustie to Gloucestershire on 7 February 2022
 
Cost: £450
 

"Courteous dealings with estimator but disappointing lack of communication on day of uplift
Had been advised uplift would be between 6.30am - 8.30am therefore we were organised for those timings. By 9.30am with no sign of anyone and no update, I had to phone and ask.
I was told there was a delay due to icy conditions at the initial uplifting location and our removers would be with us by midday. Fortunately we did not have plans for the rest of the day but were most disappointed no one had phoned to let us know about the delay given they had our contact phone numbers.
Very pleasant friendly removals men who delivered the piano satisfactorily to Gloucestershire"
 
 
Team:
Did not get the names of the two removals men - they were very pleasant.
 
 
 


Review 13 Mar 2022
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I needed a pedestal desk and office chair collected from Berkshire and delivered to an address near Dundee.
 
Cost: £312
 

"I'd used Aberdeen Shore Porters in the past and knew they could be relied on to deliver a quality service. They're also one of only a few removals companies in Scotland offering a long-distance part-load service.

The logistics were a little complicated, and it took a good number of emails to sort out when my items could be collected and delivered but the Shore Porters team were responsive and helpful throughout.

I would definitely use Shore Porters for any other long-distance move and wouldn't hesitate to recommend them to anyone looking for a reliable, quality house move."
 
 
Team:
Craig Thomson
 
 
 


Review 11 Mar 2022
Recommended by customer in AB11

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Move four bed house contents from Aberdeen to South Wales.
 
Cost: £4000
 

"Happy with service provided.

Very happy with flexibility shown with removal date, as had to revise date at least three times because of changing dates for completion of house sale caused by legal delays.

Part of selection process was to consider spare capacity within company in case COVID outbreak with company, to ensure we would be able to vacate house by completion date."
 
 
 
 

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